I was surprised to see how empty the store has become. Also, they have been re-arranging the merchandise, but they made the aisles too closed in that their shopping cars not get thru them. I understand we have gone to many months with the virus and not been able to go to the stores as before. I would like to suggest to make the aisle wider.

The furniture sales staff was very helpful and understanding. My fiance and I had an good experience there and Id like to giveLaura three thumbs up. She was very helpful.

Decent inventory. Furniture is good price. They need to work on customer service though. Lazy and not helpful.

Great selection. Great staff.

Clean and can find some good items at a decent price

Store configuration changed. Similar to Marshalls or TJ max. Low on merchandise. Didnt find what I was going there for. Long wait for cash register line.

Great prices and good stuff in it!

Laura is super.Great deals on furniture.Plenty of nice Christmas gifts for under 15$ .This is our new bed.Awsome deal.

Always love it here. Great prices and friendly staff.

Awesome dvd and blu-ray deals! Picked up stuff for me today! All 5 dollars!

Got some decent items.I always get my calendars here.

MY favorite store

Love going shopping later as very very few customers in store. Its got x mas stuff and Halloween stuff already.

Great prices and wonderful quality items for the house, personal and children. I love shopping here

They always have what im looking for, the store is clean and the staff is always helpful.

Employees were very professional and assisted in a very friendly manner.

ME AND MY WIFE LOVE SHOPPING HERE GREAT FURNITURE AND GREAT PRICES

Good customer service and they have most of the things i need. Good prices! Parking lot! They have restaurants and banks near is very convenient. And public transportation!

My bm told me to use the bathroom at big lots because she doesnt want me in her house.. ty big lots

Same stuff different day

Had never been to a Big Lots, found so many things and a great prices. I love their membership deals and rewards. The Fitchburg location was beyond clean and neat. The staff were all very friendly and helpful. Will definitely be returning

Very pleasant staff

Check this place out, you can find all kinds of things. Nice people, helpful too

11/1/20 - store was neat, staff was friendly.

Employees are so very helpful. The store has some great bargains. Great variety of items to choose from. Convenient location. Great sales!

Terrific as usual. great service great quality, great price

Most of the stuff in here is basic retail merchandise, nothing fancy, they have good deals on seasonal items, and they have been expanding their furniture department. They look fairly decent for the prices... no better or worse than Bobs stores stuff, so with that being said, if it is like Bobs stores stuff, be careful of what the frames are made of.

They have some good deals but if you dont pay attention some things are a good amount more expensive than most places around. They are good for spices and things for gardening.

It is not one of the largest stores I have seen, but it is well distributed, and easily accessible, for a quick purchase of gifts and pantry of the house

Great store to get bargains, friendly attentive staff, always welcoming and offering to assist you with finding items in store!!!

Wonderful selection of Christmas decorations!! One of my favorite stores!! Never disappointed when i come🎄🎅🎄🎅

Good price!

The whole store is empty and very disorganized

This store has really changed a lot. Iti is clean and spacious with a lot of variety to choose from. The prices are very reasonable also.

I come here every single weekend. Their clearance section is some next level ish and their rewards program lets you stack rewards on top of their regular coupons. I never ever have left this place empty handed.

I UPDATED IT TO FIVE STARS

Always a fun experience...you never know what you will find.

This is the nicest Big Lots weve ever stepped foot into. It was our first time at this particular location, randomly looking around. We ended up leaving with an entire living room collection. Besides the great prices, coupons, and quality of the items, the staff are fantastic. Megan, the store manager, and Pat, great worker, made our first experience at the Fitchburg Big Lots most memorable. I will never shop at another Big Lots after seeing how clean this store is, and how kind the employees are. I cant wait to go back again!

Pretty well organized but still needs more room to maneuver around furniture and end caps.Summer items are sale as usual.

Great store with very polite and respectful staff I had bought some plastic Easter eggs and soap and was very happy with the prices and quantity . Has a little bit of a small selection of things but still has a lot to choose from the atmosphere is ok for a store clean and organize .

Bought some nice bath sheets not to thick @ $ 4.00each usually $8.00 ea. And nice selection of shower curtains!!

Good experience, furniture seems good at a good price

Good size store with some furniture, foods, decorations, and odds and ends. The staff is friendly and helpful

Clean store, helpful Staff. Get what you pay for.

Not bad but didnt have a lot of inventory that they usually do.

Great store lots of stuff from pools to furniture knickknacks you name it they have it you can buy pet stuff there you can also buy auto parts and stuff you can buy beds lots of cleaning supplies at all very very good pricesthey have a refurbished sex in that has refurbished monitors for your computer and small TVs Bluetooth devices like speakers and headphones lots of electronics to purchaseamong their other sections are there betting sections we can get pillows and comforters and sheets at very very good prices. and when it comes to gardening they have potting soil, pots you name it for they got everything for your planting needs. And for the kids they have a decent selection of toys that are reasonably priced

I priced a bunk bed for grandchildren and found favorite frenchfri seasoning without salt deliouse

Lots of items. Good place to shop.

Very friendly and personable staff, decent prices

Love the bargains! Employees are always so helpful.

Good stuff here and not bad pricing but apparently they dont accept manufacturer coupons which surprised me

Joined rewards program. Glad I did. Getting birthday rewards

It was nice.

Beautiful things but employee are soo mean

You can always find good deals here, from food to furniture and everything in between.

Christmas eve i forgot batteries ugh as always then ran out of paper always great always me.. Then tonight day after Christmas sarah thank you my heaters are on the frtiz they are open till 10.... 2 blocks away and amazing service.. Thank you all do much for seeing us through the holidays and after! Amazing customer service in store help and they help carry to the car tie down hold till you can come back and Sarah thank you for honestly answering a phone with respect and cheer at 8 at night! I recommend this place on john Fitch hway to all! Prices are great and the people Are even better.. Thank you honestly for all your help. Our crazy Christmas and after was so less crazy thanks to you id give you all 10 stars your people are great

A lot of large venued value in cost at the most awesome fee

Cashiers really need to watch what they say in front of customers, and not bad mouth customers in front of other customers. Thats inappropriate and should not be tolerated. IM not sure I want to shop there anymore.

Absolutely marvelous. Love this store

Clean, stock was a little thin this trip. People there are generally nice.

Love this place, good prices!!!

This place has good deals. While they have small selections they do offer furniture

I found a great couch set from Ashley furniture there. Love it

I love Big Lots! Good stuff cheap!

Very clean and very helpful employees.

Great place to shop, great prices of all their products and services.

Best place to get toilet paper 4.88 for 12 rolls.

My favorite place to shop! The people that work there are friendly the prices are great its always clean and they always have what Im looking for

Good store

Good store. Moderate prices, can get a lot of different things here, from toys to organic food.

Big lots is nice but the pricing are going up

Good prices Always having good sales Staff is nice

Brought in vaccumm that I purchased a month ago to exchange for a new one and gave me no problems

Lots of cool stuff for decorating for the Holidays, they have currently have stuff out for Halloween,Thanksgiving and Christmas. I personaly think its a bit early ( its only the Sept.) but thats what they do now a days.

Good stuff at a great price.

Good prices and pet things and for gardens in the summer

Love that they got layaway down

Great stuff! Good prices!

One of my favorite places to go.

Their ketchup on sale looks like barbecue sauce. Enough said.

I love Big Lots!! I go there for all my gardening, outdoor needs.

Very convenient its right in the neighborhood.

Great deals. Variety of items.

In and out 😀 Always have what Im looking for and I shop Big Lots before the grocery store. Saves money 💰 👍

Big Lots is a store that offers anything from a variety of foods to furniture at an extremely reasonable price.

Selection of items is a bit inconsistent, but that is the nature of this type of store. Store is a but unorganized and cluttered. Some good values in the furniture section of the store.

Always friendly and helpful.

You can find just about anything youre looking for here!

Its a little bit tusselled around..

My daughter Sarah used to be there. Since i first saw her

Excelent Place to buy

I love this store an the prices!

Great prices and selection. Everything from home to auto

Good prices for everyday needs.

Very good service

Found my choice of individual cup coffee ... Cheap !

They have great selection

Great selection

Big lots is a great place to find inexpensive stuff.

Theres a male employee known to harass customers there and prevent you from getting any shopping done