The ice cream was great. Your staff was great too!

When I walked in (and the buzzer announced my arrival) two ladies emerged from the back. One of them greeted me. Both of them gave off a definite “I was bothering them” vibe. They got a star back because their candy is tasty.

Best of Flagstaff! The chocolate covered caramels are my favorite. Higher quality of chocolate than other places in Flagstaff and the shops around this place make it so welcoming. I love coming down here mid-afternoon for a leisurely stroll and treating myself to a rich experience.

Just left the store. 10/3/2019. I said hello to the girl at the counter. She looked at me like I was interrupting her nap. I said hello a second time and she nodded in my general direction. Lol. Then when she pulled the wrong pieces we selected she was perturbed. All I can say is. There are other choices. We will be shopping at the upbeat candy store a stones throw away. Im sure Flagstaff Chocolate Co. Will be thrilled with the recent reviews.

Very impressed! My husband and I were driving through Flagstaff on an RV trip and I had my sister call up Flagstaff Chocolate Company to special order chocolate covered strawberries for our anniversary completely last minute. My sister made the request about noon and they were delivered to our CAMPSITE before 4!! And they were beautifully decorated tuxedo and wedding gown strawberries! Thank you so much for working with my sister, dropping off the strawberries at the front desk and making the surprise happen! Yummy!

Great chocolate!

The chocolate was pretty good, but the prices were kind of high. One of the girls there on Sunday was rude to my wife and kids... noticed the same attitude from this girl with the people in front of us too. I can deal with high prices more so than a rude little girl.

Best chocolate shop in downtown! Yes there are other choices but dont waste your time. The young ladies that I deal with always greet me with a smile and remember my name and what I like. The chocolate covered strawberries around Valentines Day are large and full of flavor. Youll spend a little bit here but its worth it!

I wish there was an option for zero stars. My boyfriend and I are regular customers and had not experienced horrible service here until tonight. The girl helping us was completely rude and dismissive. We got to car and tested the carmel apple we had purchased and the chocolate was disgusting and stale (usually is delicious). So we walk back in for a refund and the girl behind the counter was absolutely standoffish. I said she needed to smile once in awhile and lose the attitude and she flipped me off. Im horrified and will be buying chocolate from the other sweet shoppe in town from now on.

Dont get me wrong. The chocolates are amazing the reason for the three stars is because of customer service, if you identify as a POC please be for warned that you will be reminded how much things are and asked if you are sure..... :-/

Been going to this place for years! I recommend the caramel apples, cake truffles and the sour candies! Best prices and great quality.

Great local chocolate shop. Wide selection of chocolate and sweet thing delicacies. When Im downtown, Ill make a point to head over to Old Towne Shops and grab a truffle and caramel apple.

Prices are a little high on the truffles but the quality is good.

The place to go for chocolates. Also an amazing selection of licorice. Mmmm

A bit to expensive. The entire down town stores are over priced.

Yummy and staff was very nice!

Four stars for superb ice cream scooping technique.

What an amazing selection of chocolates.

Yum!

Great ice cream

The service was terrible. It made me feel uncomfortable...

Good ice cream and service

Always good...

Its a candy shop, nothing special

Yummy truffles!!

Delicious

Nothing special. $$$$$$