I bought a used suv from Finlay Honda this past Thursday. Now i absolutely hate buying from a dealership. But i had a fairly good experience. No pushy salesperson, nor having other people come talk to you. My salesperson argued on my behalf and they even took my trade. And even the last person one talks to to finish the deal (finance) was not a slick older gentleman. Pleasant experience.

The second you walk in the door at Findlay Honda, you know that this experience is going to be different from any other dealership youve been to. The atmosphere is calm and inviting. The staff from general manager to the lot attendants seem truly to be doing everything in their power to make you at ease. Sales manager, Scott Trent was an absolute joy to work with. He gave me the opportunity to explain my needs. He listened!!! And in no time was able to give me the exact car and deal I asked for. I will continue to be a loyal customer to Findlay Honda.

Mimi Vessey and the service team at Findlay Honda provide outstanding customer service. My 2012 Accord was frequently, but intermittently displaying Check Fuel Cap. After the first attempt to address this didnt resolve the issue, Mimi directed me to Jonathan Begay for followup. I live about 30 miles away from the dealership, so Jonathan had Andy drive down in a service loaner to pickup my car to work on it. My car was returned with the issue seemingly resolved, but after a few days the same message returned, Check Fuel Cap. This is part of the evaporative emission control system, a very complex system, but Jonathan and the service techs kept working through this until final resolution was reached. For that third and final repair, Jonathan again had Andy drive down in a service loaner to pickup my car, so I wouldnt be without wheels. Overall this was a great service experience as everyone involved worked tirelessly to ensure a satisfactory resolution was reached.Thank you Findlay Honda Service Team!

My civic had a common vibration issue so I took it in. The next day they said a cylinder had low compression which makes no sense since if it did, the check engine light would have been on and I would have experienced backfires (which my car has never had). I did my own research and found out it was most likely the motor mount so I called them to ask if they could check it and a few days later denied it was the mount and that they checked the mounts and they were fine I took my car back and checked it myself at home and found out it WAS the motor mount (this took me literally 2 seconds to check). The staff was really nice but they clearly dont know nearly as much about cars and common issues with specific cars as well as the local mechanic shops do. If you know exactly what needs replaced or have a warranty, let them fix it. But if both are false, AVOID! They dont try to figure out whats wrong by actually looking at the car, instead they rely almost entirely on error codes.

I made the appointment short notice, there were able to fit in. It took an hour witch I thought was fast to get oil changed and so.e ither things done. I WAS 8N AND OUT I appreciate the quick service. Your team is great!

This dealership was able to work with my needs over the phone, unlike the other Honda dealer in Phoenix. They made everything really easy and straightforward and I felt that they truly had my best interest throughout the process. Super friendly and helpful staff. Special thank you to Scott for meeting my needs over the phone.Very pleased with the experience, just wish they would’ve done 1 last detail on the car. There were some drip marks from the water I assume they used for the window tint. Exterior had a little dirt as well, but that’s just me being nitpicky. Still 5/5!

Our sales associate Chase was very helpful. He was very patient and worked diligently until we found exactly what we wanted. I cant say how much of an asset he is to your dealership. I will definitely refer my family and friends to your site, and especially to Chase.

I am so thankful to the guys at this place. My son broke down and took the vehicle to them, we found out it was the starter the guys were able to get the vehicle going. My son had his car running again and I was relieved, of course it was money out the pocket but money comes and goes and all that mattered was my family and getting them back to Phoenix where they live and work. I also got to spend time with my kids, these days with us all being busy working and living our lives it brought us together. Thank you Santos and Crew you guys are a blessing in my eyes. Thank you!

My 2003 Accord needed service and wanted to get it done at the dealer to take care of an airbag recall. They serviced: Transmission remove and replace fluid and Power Steering fluid change, tires rotated. They did this for the estimated cost and on time.Great Service Team, Keep up the great customer service relationship!They are super easy to work with.ThanksJames

While the service was successfully (but primarily done at a body shop nearby) the communication was an issue. My truck was there for almost 3 weeks and I never received any updates unless I called and pestered people and even then I was told that the person I was working with was out on vacation and they did not have any updates for me. One would think they would have notes in a computer or communicate amongst each other but I was disappointed overall.

Findlay Honda Flagstaff was Amazing!! We had such a great experience I cannot wait to buy our second vehicle from them! They were courteous, and welcomed us like family as soon as we entered. This was by far the easiest purchase we have made on a car. Mark was great! No bull, no fuss, just asked for us to be honest about what we want and if we say no or dont find what we want that is fine we will keep looking until we find the right one! I loved that statement, it really made me feel at ease. Riley was also great and would check in and make sure we didnt have any questions or need anything. Dylan kept it straightforward and answered all of our questions. Everyone took the time to get to know us, our family and our needs. They are definitely our choice dealership for Flagstaff!

Our air conditioner died six days into a 17 day road trip, as we crossed 105 degree deserts on the way to the Grand Canyon with our five children. Findlay Honda was able to get us an appointment the very next morning. When they determined the repair would take two days to complete, we weren’t sure how we would manage getting my husband back and forth from the campsite at the park to the dealership an hour and a half away. Mimi kindly provided a complimentary loaner car so my husband could rejoin us. If that wasn’t enough, when our repair was complete, her husband drove our vehicle to us outside of the park, saving my husband a three hour round trip drive. Mimi and Findlay Honda went above and beyond and helped turn a stressful situation around and saved our family’s trip. What incredible customer service!

Friendly, professional service. GREAT shop!

Service review - Look no further for servicing your Honda in Flagstaff. I cant say enough good things about the service team at Findlay Honda. From the moment you call with an issue, they work with you like you are a life-long friend. They bend over backwards to address your needs, fitting you in as soon as humanly possible to diagnose the problem, offer solutions, and get repairs completely quickly. They offer extremely competitive rates (Ive check with other local garages), with factory parts, and service done correctly the first time. They are personally responsible for ensuring my Honda will last another 100K miles. On top of that, they offer recommendations to save you thousands, identify preventive maintenance, and peace of mind. Most important to me, they treat you like a close friend, with complete honesty, and always the extra mile to give me a ride home in their personal vehicles, and frequent calls to check how things are going. I cannot give a stronger recommendation for them, they will always have my trust.

I have a 2020 Honda Touring Hybrid company car through LeasePlan. I had my oil changed at Firestone in Peoria Arizona and they did not reattach the Guard underneath the car. I called Santos in service department and he told me to bring it over and he would take a look at it. I waited for a few minutes and he reattached everything. Excellent service at Findley Flagstaff!!!

We have been a customer of Findlay Honda for three years. Their service department is fast, friendly and thorough. When we decided to lease another CR-V we didn’t hesitate to approach Findlay’s sales department. Ian was our salesman and was very professional and patient as we asked many questions. Because of the current international semiconductor shortage inventory for all cars and in particular the CR-V was almost nonexistent. However, Ian was able to find not only that model but the hybrid version. Thank you.

I had an amazing experience at Findlay Honda in Flagstaff. They were super knowledgeable and friendly. I highly recommend them for your next auto purchase. Dont go anywhere else. These guys are the Best in Flagstaff

I have spent years with an old car because I hated to go into a dealerships. Well I got into an accident and was forced to go and found myself at Findlay Honda. I was greeted by an incredible, kind and respectful and knowledgeable salesman, Ian. He listened to me!!! In years passed, I felt like sales people could care less about my situation and especially because I was woman I felt like they were more interested in their sales pitch than me. Well people, not at this dealership! Everyone worked extremely hard to make sure I was fitted with a car that I was comfortable with. In other words, I was treated like a queen! There’s no other place you should go! Big thank you to all of them and special kudos to Dylan who is head of the financial department. The experience I had was actually fun! Every detail was explained to me clearly and precisely. If in the passed you also had negative experiences like me, do yourself a favor and go to Findlay Honda. You will not be disappointed and we all know Hondas are fantastic cars! Tell them Patty sent you and have a fun visit!

I bought a new Honda Pilot a few days ago and I must say I had the best buying experience Ive had at a dealership. My sales consultant, Chase, was friendly and easygoing, and I never felt pressured into buying. Thanks guys!

Chase Minor assisted me in purchasing my new vehicle and he was amazing!! He has great customer service skills, is very patient and dedicated. Thank you Chase!

Lynn at Honda was exceptional! He answered all of my questions quickly and professionally. Lynn was also very patient with my indecisiveness. :) They worked with us on where we needed to be and we appreciate Lynn and Honda tremendously. I will def keep in contact with Lynn for future needs. 😀

Jacob and Riley are phenomenal and our buying experience was top notch. Dylan made the financing as easy as possible. Great vehicles, better service and solid pricing. Thanks Findlay Honda -

Highly recommend this dealership! Everyone was nice and super easy to work with. Best car buying experience I have had!

Great people, but limited stock because of the cv19 and computer chip shortage. Bought a 2021 pilot. Fair price for the situation. Chase and Scott were great to work with to include mr. anderson. Two thumbs up. Dog friendly 👍

Love my new car and thank you Findlay Honda you made buying the car of my dreams so easy. Im still so excited.

I recently purchased my fourth vehicle from Findlay Honda and my experience was excellent, as it always has been, Scott, Riley, Dylan, and Lynn were very helpful and amazing!! I will continue to go to Findlay for all of my future car needs!! Thank you!!

It has been my pleasure to work with the team at Flagstaff Honda where I have purchased 5 vehicles. The service is so good that I have traveled from Phoenix for oil changes! I would like to especially thank Jacob store manager for his customer skills that brought me back to Flagstaff Honda time after time.

I’ve had my Honda Fit in a couple times for service and I freaking love this place. They are quick, organized, friendly, willing to help, and are competitively priced! I highly recommend this dealer!

Johnathan from the Findlay Honda service team was an absolute pleasure to work with. He made sure all the necessary maintenance was done and at a fair price. These guys know their vehicles and will take great care of you.

My family havent bought a car in over a decade and this was hands down, the best experience weve ever had. The Findlay Honda team was friendly and professional. Treated us like royalty. They now will be our go to dealership in the future. Thank you.

The service department takes advantage of the college kids in the area. My daughter took her car in for diagnostic $150. Then tried to Charge the her another $200 on top of that to clean the throttle body. $350 plus tax is excessive for this service.

Jason and Dylan were helpful in getting us the best deal possible.

Had to have car checked out while traveling. They were friendly and helpful.

Mimi and her team at Findlay Honda are always very great at servicing my vehicles. They go above and beyond when it comes to making sure the repairs are complete. They are great about working us into their schedule and completing the repairs in a timely manner. We highly recommend Findlay Honda.

We enjoyed our Leasing experience at Findlay Honda.Scott and Chase helped us decide which Ridgeline to Lease.It was made simple for us to decide.

Bought a used HRV a couple of years ago. I went to have my tires rotated and found out I did not have the key for the locking lug nuts. Went to Honda for help. The service desk and employees were awesome. A gentleman came out to my car and figured out what I needed. He said he would meet me back at the service desk. When he came back he said one of the techs had an extra key and I could have it. I was so caught off guard I didn’t get his name. Everyone I interacted with there today was wonderful. Super nice gesture that I really appreciated!

Kyle in service department has been truly amazing. I am a 5 time Honda owner. Findley service department has taken care of my service on the last 2. Kyle made it a breeze getting in and picking up after hrs. Thanks Kyle we appreciate your excellent customer service and professional handling of our accord. The Cavanaugh’s

I bought my first Accord Sport 16 here and had a good experience. However I was looking for a Hybrid and came to the dealership to talk #s and boy did they low-ball me on my trade. So I walked away, and Im glad I did because I went to another Honda Dealership and got a unbelievable deal and got a trade offer that was 4000 more. SHELBY is nice, easy going, no pressure salesman, UNFORTUNATELY his managers werent interested in making a deal. SHOP around and dont get low-balled. Do your research and know what your vehicle is worth before going to any dealership.

A great work place and wonderful team here at Findlay Honda, would recommend everyone here.

They are the best there. Always been pleased. Jonathans team was GREAT!!!!! thank you

Findlay Honda Flagstaff is the best; Jacob, Riley, Travis, and Scott are some of the most respectable, professional individuals I have had the pleasure of working with. You can’t go wrong choosing this dealership and this team whether it is for getting service on your vehicle or purchasing a new one. Go with Findlay and you’ll never go back.

I was headed back to Phoenix by way of Flagstaff from Albuquerque when my wheel well panel broke apart. I called ahead. The young man who helped me was wonderful. He told me my options and got me back on the road with the least amount of money possible. He even offered to run my car through the wash. After time skiing in Taos the car was a mess. I feel bad that I didn’t get his name but he has a five year old about to turn six and a nine year old. He’s from Santa Fe. Nice and polite. I am so grateful for his help.

Chase was so patient and open! An ideal salesperson.

I want to thank Findlay Honda for everything! I always bring in my cars here to get worked on. I have a few cars and appreciate all the hard work they do! Always help me out and schedule me in even when theyre busy. The team here is nice and very helpful appreciate everything thank you!

I asked for key to be made for my honda CRV from the vin and need two order several oil pan bolt that had got damaged. To the service department I said please dont mess up my car and she or he said back we work everyday. I said please dont mess up my car he or she said we do it everyday. I said would you rather I go some where else with my car? He or she said yes. I said where is my key. And left the dealership. It was clear to me that they did not want my business. They did not care that I was going to a honda dealership because i own a honda currently! I guess I will not be buying anymore Hondas in the future. Thank you for nothing Findlay honda flagstaff!! My life is messed up enough dont need a not straight car dealer and or not straight mechanics.

I was visiting someone in town and had some radiator hissing and overflow. Took it to the service department here and went to lunch. They said they diagnosed the issue and found that it needed a new head gasket for $2,200. We said let us think about it. Then decided to have it towed back to Phoenix so we could have our mechanic look at it first. When we told the service department here, they said oh it had a radiator cap malfunction also . We got it home and put a new cap on it and have driven it 3,000 miles over 6 months, including a trip to Utah with no head gasket problems.So they were either trying to take advantage of out-of-town Travelers or did a major wrong diagnosis. Since they did not mention the broken radiator cap when they called to give an estimate, I would think it is probably taking advantage of desperate Travelers.I recommend finding another mechanic who would be honest and just replace the cap.

Working with Findlay Honda for the purchase of my Pilot was such a pleasure! I worked with Scott during the process and he was extremely knowledge about the vehicle; he took care of us and found us the perfect car! The entire staff is extremely friendly and provide excellent customer service! Highly recommend this dealership!

I am very impressed with Findlay Honda in Flagstaff. While Ive had my Hondas serviced at Findlay Honda for many years, and Ive directed family members to Findlay for purchasing new and used vehicles, I just had a 5 star experience (really a 10 star experience) that cemented my positive feelings for Findlay Honda and, especially, Mimi Vessey, Service and Parts Director. I purchased a new Honda CR-V in 2017. I recently took it to Findlay Honda for routine maintenance. Upon picking up the vehicle, I was informed that 2 tires had worn down to the point that they needed to be replaced. I couldnt believe it. These are the original OEM tires and they only had 17,500 miles on them. I then learned that Honda doesnt warranty their OEM tires. Although I was an unhappy camper (to say the least) I ended up purchasing four new tires from Honda. Mimi Vessey stood by me and worked with her regional rep to discount the purchase. I ended up only paying for two new tires (plus an alignment). Hats off to Mimi for being customer focused. She went to the mat for me in this situation and I cant thank her enough. In fact, the entire service department at Findlay Honda does a fantastic job. They are professional, helpful, honest, and friendly.

We moved to Cottonwood and were in need of a new Honda service provider. I drive a 2004 Honda Element that my wife swears I love far too much.Anyway, finding a new place to service your car (to me) is a bit like finding a new dentist. Ugh!! And I generally take my cars to the dealer for service. My wife called and spoke to Kyle, one of Findlays service guys, and felt very good. So we took it in at 150,000 for some scheduled maintenance and crossed our fingers.Very pleased. Can highly recommend, at least we can recommend Kyle. The most important thing to me is he never pushed on anything. They found a few minor things outside the scheduled things, but I didnt feel like I was being sold. And coming in from out of town, they pushed to get everything done in one day and gave us a loaner car. Well take our other Honda there for service and will likely buy our next car there as well.

Findlay Honda, Lynn Selby, Riley Donaldson and Jacob Lundie were amazing on our last visit! 4 purchases over the years and each experience has been great! These guys and gals really pull together to help my family purchase the right vehicles and Ive never had any issues. From the Sales department to the Service and Parts teams, they are all AMAZING! Thank you ALL!!

I absolutely cannot recommended this dealership enough! Dylan Beamer in the service department went above and beyond to help us out. He was friendly, professional, and very knowledgeable. I wish we had this kind of customer service where we currently live. If you are looking for a great place to take your vehicle to be serviced; its at Findlay Honda!

Scott Trent was awesome! He always stayed in contact, was helpful and gave us all the information. Has your best interest at heart. He was also funny! He showed me what every single button did in the new car I bought... not even joking, every button- which was AWESOME!!!! (:

Danielle Vitarbo is incredibly knowledgeable, communicative, kind, perceptive, and helpful. She knew every detail we asked about, made helpful comparisons between models we were looking at, and was not pushy in the slightest- allowing us to ask questions and make a balanced decision without feeling pressured or rushed. Highly recommend asking for Danielle and doing business with her.

Do you want to be treated with respect and like family, then Findlay Honda is by far the best car buying experience weve ever had and you will too! In fact, we purchased two Certified Hondas from them within a two month period. A very easy, relaxing smooth process with no gimmicks. Jimmy Pellicciotti & Travis Vandermale are great to work with throughout the entire process from start to finish making sure that you are happy and satisfied. Thank you both for your patience, being flexible and working with us! I highly recommend Findlay Honda and ask for Jimmy & Travis who will take care of you every step of the way!

Very nice service staff, especially for a last minute oil change for my diesel. Everyone was helpful and understanding.

Findlay is awesome! Just bought my 3rd vehicle from them and will be back.

The staff at Findlay Honda was extremely helpful. They went above and beyond our expectations. We purchased a new HRV here 2 years ago. They continue to be one of the best dealership experiences we have ever had.

Travis was awesome, very friendly and quick. Everyone there was nice and helped me get to know everyone’s name. I appreciate everyone who helped me!

Melissa Simpson is amazingly honest and truly cares about what you need. She is not a salesperson she is a Car/Price/Financing Guru! After a horrible experience for my first time buyer (daughter) at another dealership Melissa turned it all around with her knowledge, her smile and a fabulous deal. So refreshing to have a relaxing experience with humor and not stress about price and if it was a good deal. Donna was great in signing all the paperwork and Scott made our experience great as well with all his knowledge too. Its truly a team with integrity. Thank you!

Great fast service and friendly staff. Highly recommend.

It took me 4 trips to fix the problem. No, I’m not going back there ever!I took my 2018 Civic to a routine oil change/maintenance, plus it started to shake when driving so they did tire balance and alignment. I was told everything is good, tires and brakes are still good. After I left Findlay Honda I noticed some noise when I brake and car started shaking which didn’t happen before. I called them and took my car back a few days later. Then they told me I need 2 tires! I didn’t even drive 100 miles since I left Findlay, I was told my tires are all good for another 10,000 miles, now you are telling me to buy tires? After they installed 2 tires, low tire pressure light came on. So I took it back, they told me they didn’t calibrate the new tires right. Ok, no big deal, they quickly fixed it and I was on my way. Then it happened again! So back to the shop, again, they told me they didn’t calibrate right. Are you kidding me? If they can’t do something so minor thing right, how can I trust them to care my car? So, no, don’t go to the service department, I don’t trust them.

Friendly people (thanks Jimmy and Dylan!), very welcoming and not pushy at all with accessories on a used vehicle. Really nice service department.Update: After purchasing a used vehicle I had some problems with the car. Reached out to the manager/service advisor and was taken seriously immediately, which is awesome. After assessing the situation, it was revealed that the repair would be no cost to me, which I did not expect at all! We quickly set up a service appointment and once my car was in, I was given a loaner vehicle, and Riley from sales and Woodrow from the service department were in touch with me for every update on the repair status. Overall, awesome customer service from someone who purchased an older used car.

Parts department helped me out of a jam. Thanks

Service department is friendly and knowledgeable,

Best experience buying a car. Friendly and helpful team at Honda in Flagstaff. I would recommend to any of my friends. The procedure with papers and docs went very fast. Hunter took time to explain all the gadgets of my new car. I am very pleased.

Traded up to a new Honda Insight. Scott and the team at Findlay made every step seem easy. Of course the car is great, but the people at this dealer made the whole experience fantastic.

The staff at Findlay Honda are very easy to work with. They are friendly but not at all do they push for the sale. They even allowed me to take a car home to truly get the feel of it. Dylan was knowledgeable about the vehicles and made me feel very relaxed through the whole process. I would feel good about sending any of my friends to him. Scott too was helpful and friendly in assisting Dylan with our transaction. We give the staff at Findlay Honda an enthusiastic two thumbs up.

I had been searching for a used Toyota Tacoma Off Road with particular features and found one at Findlay Honda Flagstaff. I also had a trade-in. I contacted Dylan and spoke with him over the phone. He offered an initial price on my trade-in which was low; however he was upfront and said he needed to err on the side of caution with the trade not being seen - which understood & I appreciated. Another dealer had simply low-balled me without explanation and I never heard from them again. I made the drive to Flagstaff where Dylan was busy so I worked with Michelle and Riley. The team was very cordial. After a test drive Riley made an offer on my trade and put together numbers for the Tacoma. After some back and forth a deal was reached and I was pleased. A friend was with me who worked in the auto industry for 10 years and he was pleasantly surprised at the dealership and numbers presented. Hats off to Michelle, Riley and Dylan for a positive experience with this purchase as well as Donna in Finance. It was worth the almost 2-hour drive to make this happen. Wishing Findlay Honda continued success ~

Entered contact information to receive lowest price. Received call from Jimmy, explained that I was requesting lowest price and had entered information to receive it as advertised on website. He stated he would email the out the door lowest price to me. Waited for email. Received call later that night from Travis, he left voicemail. Then the following day received call from Jimmy who left a voicemail at 11:08am, then called and hung up less than ten minutes later, then received a third call from Jimmy by 11:38am. So in thirty minutes received three calls from same representative who promised the email the prior day and did not follow through with it. Told him I was not pleased with the lack of follow through nor the three calls from him in a thirty minute period. He tried to continue to push questions about who “they” were competing with. Informed him it wasn’t relevant as he never followed through with the initial information and instead pushed three calls in a thirty minute period. Told him taking business elsewhere I don’t conduct business with such poor customer service companies.

Friendly folks, willing to negotiate without ever getting pushy. They listen to what you want from a car and they try to get it for you at your budget. Danielle, especially, and Riley were kind and fair and very helpful salespersons. Their service department is also excellent and efficient. As long as were in Arizona, well be Findlay Honda customers.

Super sweet salesman! Gave me an amazing deal on a CRV. The finance guys were honest, up-front, and personable. Everyone was eager to help and made the entire experience very enjoyable. Building was evidently clean and everyone was wearing masks! 10/10 would recommend Bryson to any friends looking into buying a Honda!

Danielle was a great sales person. No pressure, just a lot of information, very knowledgeable, very professional. She gave us a great deal on our new 2019 crv. The rest of the staff were great. They get all our business.....

I started working with Sean in October of 2019 knowing full well it was going to be a journey as I knew what I wanted but had to take care of finances in a way that I could be sure Id be good with my car financing. Knowing this, Sean was patient with me, never pressured me, stayed in contact monthly until FINALLY I was ready to purchase at the end of January 2020. I shopped around different dealerships, did my homework and continued to be drawn to working with Sean. He and the company he works for have integrity and it remained that way throughout the entire four months. Yesterday I drove my dream car home!

This was the most stress free, expeditious, pleasant experience with a car dealership I have ever had. Sean and Dylan worked hard to fit our needs. Amazing! Would recommend to everyone.

My advisor Kyle was amazing he took the extra time to explain to me what was going on with my breaks. He could tell I was genuinely concerned and really put my mind at ease. I would highly recommend any of my friends and family to come to Honda if they want excellent costumer service he really went above and beyond for me.

Last week, I had once-in-a-life-time experience in AZ. My wife and I were traveling to Grand Canyon and after 6 hour hiking, we found a problem in our car (electric steering wheel problem). We had to tow it to Williams and then to Findlay Honda next day. It took them almost 24 hr since they had to check everything and it SAVED OUR LIVES! People in Honda (in particular, Mimi) wanted to make sure our car was safe but the problem was bigger than we thought. So, eventually, we had to renew the lease there. Jeff at the sales dept was a great help. He finished the process so quick and efficiently. He did even set up our towing hitch. In retrospect, we were extremely lucky. What if it happened while I was driving? And what if there were no such great people like Mimi, Jeff, and some others (sorry, I dont remember your names but I will also remember you)? Thank you, thank you, and thank you guys! Once again, you guys saved our lives!

Horrible humming sound in sales area waiting room, so obnoxious my head started hurting. Service waiting room, not much better. Fluorescent lights buzzing. Cant sit outside due to the fowl smell coming from the Purina plant. And no environmental awareness re bottled water ☹ Really disheartening to see this being offered rather than encouraging people to bring and reuse/refill their own water bottles (Maybe its a COVID thing. Lets hope).

I had just purchased a car with Bryson and Dylan! After a week a had a small problem I needed to bring up with them and they all worked diligently to give me the best possible deal in the best possible time frame. Has to have been the twentieth car dealer Ive worked with in my life and they are the best of the best. They actually care about getting you out happy. Thank you Lynn as well in the Garage!

Great service, car and a deal! Would buy from Jimmy and the crew there again!

I bought a Ridgeline pickup with lots of help from Scott Trent and other members of the team. Scott got to know what I was interested in and assisted me without applying pressure to close a deal. I was especially pleased with the time he took to educate me about the technology in my new vehicle. Also, I volunteer at Willow Bend Environmental Center and Findlay has supported the Center. That type of community involvement is important to me in deciding where to do business. I highly recommend Scott and Findlay Honda.

Findlay Honda got my dream car to me all the way in Colorado, and with incredible kindness and professionalism. I have been searching for a specific 2019 Honda Fit for four months now, and none were coming to Colorado. I discovered the exact car I wanted at Findlay Honda in Flagstaff, AZ, but when my local Honda dealer declined to make a dealer trade happen, I lost hope of getting my dream car (especially since the Honda Fit factory in Mexico flooded recently). Then Scott Trent at Findlay entered the picture. He let me know that I could buy directly from Findlay and that he would arrange the 700+ mile transport at a cost I could afford. Scott worked with me to ensure I got the exact accessories I wanted (e.g., all-weather floor mats, door edge guards, cargo tray), that the price was fair (better than the local no-haggle Honda dealer offered!), and that the process was incredibly smooth, considering it all happened over the phone. Donna put together all of the paperwork and was incredibly organized and quick getting it to me. 6 days after the last of the paperwork was signed, my dream car arrived at my house. Scott was available and easy to communicate with throughout the entire process, made sure it arrived okay, and has been willing to answer my post-delivery questions. I am so impressed with Findlay. Scott treated me like I was ordering a custom Lamborghini even though I was getting one of the least expensive cars they sell. I am incredibly happy with my new car and so grateful to Findlay Honda.

Extremely pleased with my Toyota auto detailing. I was referred to Findlay Volkswagen thru Findlay Toyota. Thank you so much.

Staff was super helpful and kind while helping us out-of-state customers! They were able to diagnose our cars issue in a timely manner and kept us comfortable in the meantime.

I have been going to Findlay Honda since they opened. The staff there has ALWAYS gone out of their way to take excellent care of my car and me. They always explain clearly what needs to be done to maintain my car, and work with me to help me keep it AFFORDABLE. EVERY time I have gone in for services, help, or with questions, the staff has been extremely helpful. Being a female, there have been times at other locations when I have been taken advantage of because of my gender... Im sure some of you know that drill! That has not been the case at Findlay Honda. All of the folks I have dealt with at Findlay Honda are polite, friendly, helpful and very knowledgeable about their respective areas... that makes each of them a professional! I have had the pleasure or purchasing and maintaining 2 Honda Civics via Findlay Honda. For purchasing vehicles and maintaining them, you cannot find any place in Arizona better than Findlay Honda. I always have and will continue to go to Findlay Honda for the purchase and care of my vehicles. You guys ROCK!!!

Such a great team! My entire experience was easy, no pressure, and just all around awesome. Jacob, Bryson, and Dylan were all so helpful and honest throughout the entire process (you don’t find that at many dealerships). I highly recommend!

My husband and I travelled over 3 1/2 hours to buy a car from the team at Findlay, and we would do it all over again! This was a truly enjoyable car buying experience, from start to finish. Scott provided us with ongoing, timely information about all of our options prior to making the trip. Since Scott wasnt available on the day we actually made the trip to the dealership, he arranged for another salesperson (Shelby) to take care of us. Shelby stepped right in; his knowledge about all aspects of the Ridgeline (and other vehicles) was quite impressive. The GM (Randy) introduced himself to us, and seemed sincerely interested in understanding what we were looking for... Randy, the sales manager, spent countless hours procuring the exact vehicle we wanted from another dealer. Finances were handled quickly and painlessly by Donna. We also appreciated the extra effort put forth by the driver who delivered our vehicle, and the shop folks who did the final detailing to get us ready for the road. Every team member was helpful, professional, friendly, and enjoyable to spend time with. We will definitely make another 3 1/2 trip to Findlay for our next car! Thank you, Findlay (could be renamed Friendly)!

About two weeks ago, I reached a milestone at the age of 65. I bought my very first vehicle from a new car dealership. This was a big step for me and the experience was pleasant and easy because my salesman, Sean, was so helpful, knowledgeable and patient. I had a lot of questions, and what he didnt know right offhand, he found the answer immediately. Sean helped me understand the process of buying an almost new car,and even set up my phone and radio stations for me. He explained how everything worked and even said if I forgot something, to call and we would go over it again. This young man was polite, respectful, amiable, and is an asset to this business. I wish him great success in anything he undertakes.

Very friendly people

Best Dealer experience I have ever had... Woody was excellent... More than exceeded my expectations! Didnt try to sell me something I didnt need...

Buying the right car comes down to the details. The Findlay Honda staff work as a well coordinated team answering all the questions thoroughly and going to the next level intuitively, ie answering important unasked questions. Trust is important for large, financial purchases like a car. Establishing a relationship is critical and the staff achieved that goal making the entire process effortless and genuine.

Fast and easy. Staff was friendly and helpful

Ive always preferred taking my vehicles to the dealership for servicing. It may be cheaper to find a discount service shop, but I think the dealership has always provided better service and more value. My most recent visit to Finlay Honda Flagstaff confirm this.My battery in my 2009 Pilot was dead in my driveway when I tried to go to work. I called the dealership and they immediately sent someone to jump my car so I could make it to work on time. They then inspected the battery and found/fixed a loose terminal. Battery was still in good shape. All for no charge. I was fully prepared to pay for a new battery and appreciated their help and honesty. Will be back for that new battery when the time comes!

The staff at Findlay Honda have always been the most helpful and transparent when it comes to repairs. They have also always been willing to work with me when it comes to getting the best and most affordable repair for my vehicle. My service advisor, Victor has been especially great to work with. I highly recommend coming to Findlay Honda for your repairs rather than finding a mechanic in town, they will take care of you and your vehicle.

I went in for my scheduled maintenance like most people do. While I was waiting I checked out the 2019 Accord Sport 2.0 Turbo. I decided to take the car for a spin and was instantly sold. The same team who sold me my 2015 Civic was more than helpful in getting me into my new Accord. I said I would be back for my next car back in 2015 and I did. A+.

I just bought a car from Findlay Honda and more specifically Scott Trent. After 3 nightmare scenarios from dealers in the valley, Scott made my car buying experience unbelievably easy and enjoyable. Thanks again!!

Zero pressure sales. Listened to our wants and needs and delivered Great job Findlay Honda of flagstaff. By far the best car buying experience I have ever had. We will be a return customer

Bryson and Dylan helped me find a car at such an affordable price in 2 hours. They were honest and real with me and the experience was much appreciated. Honda is always the way to go for customer service

We were in Flag from Wisconsin to witness our Granddaughters Graduation from High School when we discovered a brake problem in our 5 yr old Odyssey. Findlay machined the rotors the same day we called. Excellent response, excellent service. Thank you Findlay.Randy Kenny Sturgeon Bay Wisconsin

Thanks especially to Scott and Jacob who are professional, consistent, helpful, patient and courteous. They do a good job making the car buying experience a pleasant one.

I was very pleased with the personnel at Findlay Honda in Flagstaff. I was greeted warmly and they took my information very quickly for what I needed done. Then showed me to the very clean waiting room where coffee and refreshments were available. I was informed how long the service would take and it was done in that time frame. Then the service representative met with me and went over all that was done and what was needed to be done in the near future. I was not pressured in any way. The office help was very cordial and took care of my needs quickly and offered a bottle of water. The whole experience was pleasant and the cost was fair.