The Miracle Ear store in Flagstaff, staff member Shaine Schnurman, and staff member Teri Marciano have been providing me very good products and truly excellent service for more than five years. As my circumstances and home addresses have changed between different counties in our state, I continue to see them because of their cumulative knowledge of my hearing condition and its changes with age, and their genuinereliability. They and the Miracle ear products, provided over the years, are much appreciated.

I have been Shanes customer for 10 years starting in the Sears Center. I continue because Shane and Teri are both so friendly and competent. If I need to change an appointment, Teri is always ready to find a date and time that will work for me. If I need an adjustment to my 2 aids, Shane is willing to make it happen as many times as needed. This is my 3rd set as Miracle ear continues to create new technologies, and these no battery aids are great. I wouldnt go anywhere else!

My Miracle-Ear hearing aids have changed my life, allowing me to hear live theater performances, movies and phone calls. The best has been my ability to teach art classes and workshops. Although this year has given pause to much social interaction, the device has made Zoom and webinars possible.The support and follow up from the Flagstaff, Arizona office is wonderful and caring.

Shaine and Teri provide excellent customer service. Always friendly and positive. Highly recommend.

Working with Shaine and Teri at Miracle Ear in Flagstaff has been such a pleasure. From our very first phone call and even through todays call from them to check in on us; such a pleasure!Walking in the first time was so inviting, and welcoming. Taking the first step in getting hearing aids was a scary thought for my mother in law, but Teri and Shaine recognized that. They made us feel very comfortable in knowing them and the products, as well as the superb appointment, itself! Shaine definitely knows her stuff when it comes down to it. We have been going for about a year now for periodic checks on both my mother in law and the hearing aids. Any time we have questions, need batteries, etc, they are ALWAYS THERE for US. Theres so much more to understand, and Teri and Shaine explain that in a way that anyone and everyone can understand.Taking the plunge in purchasing hearing aids through Miracle Ear has been well worth the time and money! There are not enough stars offered for us to review how extremely happy we are!

I was leaving Flagstaff on the day following when I called and talked to Teri in hopes that I could have a hearing aid checked that had just been sent in for repair and returned by the Surprise office a week before. The hearing aid was not functioning properly with Bluetooth not working in that hearing aid. Teri was able to work me in that afternoon. Shaine was able to get my hearing aide functioning correctly within a few minutes. Both Shaine and Teri are very professional, personable,and knowledgeable. Based upon my experience with three different Miracle-Ear offices, and working with my fifth different set of hearing aids, they are absolutely top notch in their field!

Usually have good support and services when I go in every time. Always helpful with my hearing aids. It works good.

I love working with Shaine and Teri! They are utterly amazing people. Ever since I moved to the area, they both have been splendid. I would highly recommend them to anyone who needs a hearing test or even to get some new ”ears.”

This office is great. They did a very professional job getting my mother everything she needed for her miracle ear hearing aids. From the exams to the fitting and training could not have been happier.Teri and Shaine do incredible work I would highly recommend this office.

I have found the staff friendly and knowledgeable and would highly recommend this office.

The reception lady is great....I just cant afford anything until I get my transmission fixed.No wheels really makes your world small.....kinda like not being able to hear or hear correctly.

Mix professionalism with friendliness and you get the staff at the Miracle-Ear store in Flagstaff, Arizona. The two ladies who run the shop -- Shaine Schnurman and Teri Marciano -- are a real pleasure to work with. And their work has been outstanding. I am proud to recommend this store, its products and its staff.

I have had a very positive experience at Miracle Ear each time I have been there. The staff has always been friendly and very helpful, and I have been pleased with the hearing aids that they prescribed for me. Both Shaine Schnurman and Teri Marciano are professionals and could not give better service to their clients.

The staff at 2700 Woodlands in Flagstaff are welcoming, skilled and thorough. I recently had an issue with ear wax dampening the effectiveness of my hearing device. A trip to the ear doctor made matters worse when the nurse practitioner irritated my eardrum. Shaine at Miracle Ear pinpointed the remaining wax obstruction and noted that my eardrum no longer had redness. I am currently treating the issue with eardrops, happy that the matter is under my control.Three years later, I am still a VERY satisfied customer of this Miracle Ear location.Shaine brings thoroughness to hearing exams; she listens to concerns and determines how to make program adjustments to my hearing devices.Teri brings class and competence to the reception area. I always leave the office with batteries and a future appointment.

I have always had a great experience when I need anything done. They are always very nice, and professional every time I go there. I would highly recommend them to anyone who needs hearing help.

My husband paid over $6000 for hearing aids from the Flagstaff location in May. Since then he has rarely worn them. He says they dont work. What a disappointment because he was told his hearing would be greatly improved. I feel that he was not told the truth & empty promises were made. Do not sign a contract with these people!This review is coming from me, not my husband. I dont understand why he hasnt written one!

I have been a Miracal Ear customer in Flagstaff for several years now. The quality of my hearing aids is bar none the best I have ever used !!!But the hearing aids are not the only thing that keeps me coming back. Its the quality of care and follow up maintenance I receive that keeps me coming back! Shaine and Teri both provide that care. Teri always meets me with a warm welcome, and her coffee and cookies are the best. Oh and she also makes sure I have batteries when needed. Then Shaine ask me back to her office and is always punctual. She always ask how the hearing aids are performing. And after she performs a thorough cleaning of the aids she makes any adjustments if needed. She also examines my ears too. She periodically test my hearing in the test booth to look for any hearing loss. Very professional, Shaine knows her stuff! What a team these two ladies make. Thanks, Glenn Wood

Thanks for the miracle of clearer hearing! You folks are superb in service and product quality. I enjoyed my office visits and the changes you all made in my life have made big and happy differences.

Ever since I first came to this office, I have been so comfortable with my treatment - friendly, polite and respectful.I am wearing my second set of hearing aids nos (bought a new setwhen they had an improved set available. These are adjustabelefor meand are chargeable so I dont have to mess with batteries any more.I am so thankful I chose this office when I knew I needed to consider having hearing aids.Shaine Schnurman and Teri Marciano, at the Flagstaff location are so helpful and have actualy become friends of mine.

You two rock and I hear a lot better with my hearing instruments. Thanks to both of you. Steve A

Great people to work with. no complaints, only praise. highly recommend.

I recently lost one of my hearing aids, just days before our 3 grandkids were coming to visit Grandma and Grandpa. Shaine and Terry have taken wonderful care of my hearing needs for many years now, but in this instance their true commitment shone as they did everything possible to replace it as quickly as possible and make the visit more comfortable for me and for my family.

Ive been going to Miracle Ear in Flagstaff for several years the service that I get and the smiles and happy faces make it all worthwhile plus I hear better

I visit regularly and am always greeted with enthusiasm and my needs are immediately attended to.

My mother has been coming here for 8 years and absolutely loves everything about this office. They have taken wonderful care of her hearing needs throughout the years and really have become friends that she enjoys coming to see.

Staff have been very helpful throughout the process of restoring my hearing.

Great Service and staff and hearing specialist are very helpful.

The staff is THE BEST!!

Outstanding place to have your hearing evaluations done. Staff very professional😉