Gaines Jewelry is a top-notch, high-quality and reputable jeweller located in Flint, Michigan. If you need to get appraisals completed, Gaines Jewelry is the place to visit. The personnel are highly-qualified, professional and personable. Gaines Jewelry offers a wide range of new jewelry to meet your needs. They also fix jewelry as well as, vintage time pieces, GrandFather clocks and watches. I have worked directly with David, Fred and Morgan and I feel very comfortable in their counselling and recommendations with respect to my jewelry. I highly recommend Gaines Jewelry on G-3310 Beecher Road in Flint. They are opened Monday through Saturday from 9:30 am to 5:30 pm.
Selina was so great to work with! We were able to create a custom necklace and I never even had to step foot in the store. We were able to do it all online which made it so easy with my busy schedule. Selina was helpful, knowledgeable and quick to respond! I will definitely be back!
EXCELLENT CUSTOMER SERVICE!!! The staff went above and beyond to find a small piece to repair my wristband on my Citizens watch. As a result Gaines will be our jeweler for life!!!
Most wonderful experience I’ve had making such an important purchase. They designed us a custom wedding ring. From start to finish they made the process easy and delivered the best ring imaginable.Wouldn’t go anywhere else!
I had a great experience with Gaines Jewelry designing a custom engagement ring. I love my ring and everyone I have dealt with has been friendly and helpful. I definitely recommend!
I have shopped at Gaines Jewelry for over 25 years. I have never had a bad experience. David and Mick have always been very accommodating and helpful. I would highly recommend Gaines Jewelry.
Quick friendly service. No judgment like other high end retailers. Very friendly and helpful . It was my first time there and I will definitely return for that $1700 ring!!!!❤️
I’m not the guy to leave reviews BUT Gaines Jewelry deserves one! The store is top notch cleanliness and the staff is 5 star! They are there to help you and not force you! What beats that? Nothing! I have been to so many different franchise jewelry stores and that is not their motto…that’s why Ive switched my motto and tried a local small business here in Flint and no other store beats it. Shop local for a better experience is true! Try it!
It’s a great jewelry store to do business with. They are always very cordial and willing to help. Today they saw me at the door and open the store early to let me in. I would recommend this to my friends. The prices are always very competitive.
Gaines has excellent customer service and great quality work. I had them resize a ring and replace missing stones, both were done quickly and the quality was excellent.
I had a wonderful experience! Their staff was warm and inviting and we’re able to send my ring out to be dipped and polished in 1 week! Highly recommend!
The store is beautiful and warm feeling. I received the grandest customer care. My ring looks brand new and Im very pleased with the kindness and consideration given. I highly recommend stopping inand purchasing. I will be back!!
Gaines has been My Jewelry store for over 25 years. They have unique watches and rings. The service is second to none, always friendly helpful and knowledgeable. I reccomend them to my friends & family.
Mr. David Gaines made my husband & i very comfortable while in the store & he made sure he could do anything he could to accommodate us while picking out our wedding rings. The whole staff is very kind & welcoming. I also had a ring resized & they were able to accomplish that within two days! The new location is very clean & appealing. Overall such a great company that my husband & i will be forever customers for. Thank you David, Sara & Selena!
Weve been customers for two generations. Gaines is a business you can trust to be fair and honest. Theyre an example of what a local business should be!
From the moment I walked in customer service was professional and fun. I was treated with respect and the staff is very knowledgeable about the products they are selling. I will definitely be back and referring other people.
Very professional store with high quality materials and custom choices. Highly recommend!
Great service comfortable atmosphere will be doing all my jewelry needs there
I took my wedding ring in for a cleaning and a rhodium re-dip. It was affordable and now my ring looks bright and shiny and band new again! They told it it would take a week and I got it back in half that time. Will definitely make this my new go to Jewelry shop! They have nice attractive pieces in show cases that I will tell my husband all about 😉.
Very helpful for this guy, who does not do shopping well. I am very excited to give this gift to my beautiful wife of 21 years. Thank you.
Fantastic experience. This is truly a full service jeweler. My bride picked out her setting and a loose Diamond. We were able to pick up the completed ring the next day!!!
My first visit to Gaines Jewelers has been a fantastic experience. Service selection and quality. Highly recommend a visit to Gaines Jewelers. Selina did a wonderful job. Thank you Selina so much. Denise Smith
Excellent service from all the staff at Gaines Jewelers. Very professional and friendly. Love my new gold earrings !
I have recently made purchases for both my wife and daughter at Gaines Jewelry. Both experiences were terrific. The staff was very patient and helpful. Also I felt they had a very high quality selection to choose from, and I appreciate that they are family owned business. I highly recommend Gaines for anyone looking to make a jewelry purchase!
Have no idea how this place gets 5 star reviews. When the people you deal with give you a song and a dance and cant even look you in the eye while doing it, go elsewhere.
Whether you’re spending $100 or $2,000 you will be treated with respect and kindness at Gaines. The new store is AMAZING! Shop local! Shop small business!
The staff wasn’t that friendly. They completely ignored me until the black girl came on shift. She was wonderful. If I didn’t have jewelry that had been purchased there before this incident I would never go back. I most definitely will not recommend to a friend.
The staff is really friendly and I am so happy they have relocated.
Always receive superb customer service! They demonstrate superior craftsmanship when having my jewelry repaired . I always find what Im looking for that is perfect and unique. Thank you ⚘
We had the best experience at Gaines Jewelry. My mother gave me her diamond to incorporate into my engagement ring to make it into a wedding ring. They matched a diamond for my fiancé’s ring. The advice and guidance led us to a beautiful ring that exceeded our expectations. We drove from Detroit based on a recommendation and it was worth it! We highly recommend Gaines Jewelers.
I had a watch repaired. The staff was friendly and courteous. The arm was reattached and the price was reasonable.
Gaines custom made my wedding ring and bands after a terrible experience at another chain jewelry store, and just 2 months before my wedding. It came out more beautiful than I could have ever imagined!
Cant say enough good things about Gaines Jewelers! I am so impressed with the customer service and will not hesitate to use them again.
Today I purchased my First PADORA BRACELET, I THANK GOD because Ive worked hard and long hours which allowed me to save. My sales rep Ms Morgan was OUTSTANDING ‼‼‼‼ she helped me with design my keepsak... I will NEVER forget her THANK YOU AGAIN Ms Morgan.My GOD CONTINUE TO BLESS THE GAINESS FAMILYColette Brown🙏🏼🙏🏼🙏🏼🙏🏼P.S. when I walked in I thought champagne was arriving I say that because the new site is GORGEOUS‼‼‼
A beautiful experience i have had shopping at Gaines. The warm-hearted and faithfulness you received is wonderful. I will never shop any where else for my jewelry needs. ❤❤
Could not be happier! We needed diamonds added to our engagement rings to make them into wedding rings. Our initial consultation was the epitome of ideal customer service, professional, informative, patient and it led us to a perfect solution. The finished design and craftsmanship exceeded our expectations. We drove from Detroit and it was worth it. Could not recommend Gaines Jewelry enough.
I wanted to see if I could add a halo around the center stone of my wedding ring without changing the setting. I told them to find one that they felt was best and I trusted them. I just picked up my ring and Im blown away. Its absolutely stunning and the halo appears like it has always been there! The customer service is always great! I always highly recommend Gaines!
Gaines Jewelry is a wonderful, trustworthy, professional, family owned business. David was a tremendous help and truly made me feel like I was part of the family. Thank you, David and the entire Gaines team/family. You have a lifelong client in me.
Morgan was very friendly and helpful will definitely be going back for any jewelry needs
Gaines is a wonderful local jewelry store, we are so blessed to have them in Flint . They are always friendly and courteous come and see them 😇
The staff and owner are so kind and helpful. They repaired and cleaned a necklace for me and dad a great job at a great price!
I had an excellent experience dealing with everyone at Gaines Jewelry. I had a wall clock repaired there. The service fee was very reasonable and I had my clock back sooner than promised. Would highly recommend Gaines !!
The staff at Gains Jewelry are Kind, Friendly and Professional. Their Jewelry is beautiful and modestly priced. I’ve been a loyal customer for many years and I continue to recommend all my Family and Friends to: Go visit the great people at Gains.
The service is of impeccable quality, while also personable and cheerful. The prices are unbeatable. I’ve counted on Gaines for six years and I will continue
Wonderful service and turn around time. Cant say enough. New customer. Will be back and will spread the word.
Professional, knowledgeable and very willing to work with a budget. Karen was so helpful and had great advice! Thanks for a great experience and will recommend to friends and family!
A nice jewelry store. Privately owned, not a chain. Helpful friendly staff. Highly recommend it.
Went to buy my wife Valentines gifts stopped first at florists got a nice Rubber plant, box of chocolates. Wanted get her earrings stopped by Gaines jewelers on Beecher Rd. They were closed, turned around to leave, someone seen me inside and called me back got some oblong hoops for my wife. Bonus they were twenty percent off. The fellow talked me into nice red gift wrap,great service.PS. Wife loved the earrings♥️
Great people! Fast and friendly service! Fair prices! Best jeweler around!
I’ve went to Gaines for all my jewelry needs all my adult life because I can trust them and they are friendly and helpful . Trust is important to me . Thank you Gaines so happy you’ll be on Linden rd now!
Well i use Gaines jewelry and was very satisfied get it back in time customs is very friendly love the atmosphere excellent
THE ABSOLUTE BEST LOCAL JEWELER!
Excellent & friendly service... The service was quickly & expertly done. The price for replacing the watch battery was reasonable. The lifetime replacement warranty was an added perk.Come to this store if you want quality products & service.
We took my wedding rings in to see if they could be fixed. Missing a baggett. Not only were they able to fix it, they gave us several options to choose from. I ended up buying another ring from them. They are very honest, and professional from start to finish! I will definitely be back for more jewelry. The actual cost of my repair was a considerable difference than previous quotes, and they finished it before the original time frame. I can not say enough positive things about this store! Thank you Wendy Ross
It was so busy in there but the sales people were great!! I will definitely be going back there.
Always greeted by the friendly staff upon entering the store. They are very knowledgeable and helpful! I will never go anywhere else for our fine jewelry needs... or wants!
Everyone helpful and beautiful atmosphere i have a great experience every time i come in... Can’t wait to visit the new place.
Ishmael was AWESOME! Bubbly, knowledgeable and met my needs quickly!!!
Wonderful service! Great work on my ring. Looks beautiful! Thank you!
We were very pleased with the quality of service we received from Gaines Jewelers recently. They replaced the prongs in my engagement ring and did a great job!
The atmosphere in Gaines Jewelry was wonderful. All employees were very in tune with the needs of their client. Everyone was following the covid protocol. The selection of jewelry is outstanding. I was shopping for Pandora charms and bracelet for a gift. They packaged it up and shipped it. My friend was so pleased with the presentation of the gift. An outstanding business that has been a pillar in our community for many years. I traveled from Kentucky to make this purchase while I was visiting with family.Thank you for your excellent customer service.
Always a pleasant experience when I go to Gaines Jewelry. Staff is very attentive & helpful.
Hey I been going to u guys a few years,I didnt just start and I got to tell you all have been OK with me and my family thank you guys.
The young lady who helped me was very nice. She was very knowledgeable and helped me with different ideas.
The staff is so friendly and helpful.
I dropped off my engagement ring for repair because a stone came loose from the pave band. They completed the repair quickly since I was only in town for a few days, free of charge, and the ring looks like the day my husband proposed!
Obviously best store in town
Weve been shopping at Gaines Jewelry since their days on Flushing Road. They are always very helpful, courteous, and professional. They make suggestions and help guide us to our decision. Id highly recommend them.
Excellent custom service and great work repaired a ring for me and it looked like new. Thanks once again
ALWAYS friendly and accommodating to my needs!!
I was able to do the entire transaction through texting. I found what I wanted on their website and the rest was a few text messages. I think maybe they are not allowed to say no to a customer. Very accommodating and friendly. It appears that good customer service is alive and well at Gaines Jewelry.
They do a beautiful job with anything they work on. I have dealt with them since they were on Flushing Rd. I was overcome with the ring I just picked up. Thank you, Gaines.
Came in for the Pandora sale, always a pleasure to be waited on by Morgan. Understandable how Gaines has been in business for so long, beautiful merchandise and lovely staff.
Super professional, amazing price and great quality jewelry! I would recommend to anyone interested in any type of jewelry! Thanks again guys!
I dropped off two items that required a new stone and repair. I recieved excellent friendly service. I received a call when my items were ready. Overall the service was excellent.
Very friendly and prompt service today. It had been years since I have been back because of a not so pleasant experience years back. Im glad I stopped in. I will not hesitate or think twice about returning or recommending Gaines Jewelry. Thank you!
We love the photo pendants that we got at Gaines, they are absolutely beautiful, and received outstanding service. Dave is so nice, and a pleasure to work with as well as everyone that works there. Thank you for our beautiful unique presents for our family for Christmas!
Great service very helpful and nice staff. I purchase a lot of pandora jewelry love it.Thanks Gaines.
Excellent service. Outstanding quality. Jewelry is beautiful, often unique. I wouldnt go to any other jewelry store.
Excellent experience from very knowledgeable staff! I really enjoyed the one on one experience from Aftyn and also Morgan Assisting me with my purchase, will definitely be back!
Dropped my engagement ring off to be sized on a Monday, got a call the very next Monday to pick it up. Needed another ring cleaned and Morgan took the time to notice it was losing stones and got it fixed. Staff is very polite and makes you feel comfortable and welcomed.
As always, very courteous and attentive. Work done In House is remarkable, and priced fairly. My Go To jewelry store!
I have known the Gaines family for a long time. They are kind, friendly and flexible. Just an outstanding group of people to work with who make your special moments even more special by being so accommodating and personal when helping you choose your priceless pieces! They give each person they help the time and attention they need to make their selections! I have been happy with each piece I have purchased there!! Thank you Gaines!
Great friendly staff and associates that are truly genuine.
Would never go anywhere else. Always the finest of service from the most wonderful employees.
Our family has been shopping at Gaines for many years. Wonderful place and treated just like family while you’re there. They go out of their way to make sure you’re completely satisfied with your purchase.
I loved the service I received from my Sales woman. The men there were not very friendly and kind of stuffy. But overall I was satisfied with the sizing of my Invicta watches and with the purchase of a new pair of earrings.
This is the ONLY place we trust when purchasing. We only shop local for a reason... Integrity.It is an amazing experience, the minute you walk through the door, the knowledge of each person you encounter with speaks volumes. There is no need to go anywhere else. This is a family— and once you purchase, you become family to Gaines Jewlery.
Very good customers service I always take my jewelry to Gaines because I trust them.
Pleasant customer service! Always pleased w/my purchases.
Excellent family owned and run business. Been going to them for many years. My wife is very happy for that...
Gaines is a family jewelry, and they treat there customers as family. They treat everyone with a kind word and a smile. They try to do there best to take care of the customer and there staff has vast years of experience. That is why we continue to go there.
As soon as I stepped in the door, I was pleasantly greeted by Selina. She knew exactly what to do and how to help. So lucky to have a locally owned shop ran by such an amazing family. I will for sure be coming back for all my jewelry needs!!!
Best jewelry store around. Welcoming atmosphere and always willing to answer questions. I have learned a lot about the different gemstones and settings from them. If you are looking for a certain style and they don’t have it they will work with you to get it!
I recently purchased a new diamond for my engagement ring after 50 years of marriage. It is spectacular. I also had Gaines resize my ring set and do an appraisal. They did a cleaning of the rings which made them look brand new. I highly recommend Gaines Jewelers for any diamond purchases. Top notch workmanship.
They did a beautiful job fixing a chain with extreme sentimental value you’d never even know it had been broken... and it was extremely reasonably priced!
Excellent service with reasonable pricing. Wouldn’t hesitate to send anybody their way.
Very professional jeweler. I would trust them with my best jewelry. Very personal service making sure you are happy with your purchase.
Unbelievably helpful!!! Trustworthy, honest, and so so caring. They make you feel like your family! Thank you Gaines for being the best Jewelers around!!
I would never leave my jewelry anyone where else the store is wonderful everyone is so friendly and nice I’ve been then going here for years and I love it