Brought my car in for AC work. They told me I need a completely new system (condenser, belt, dryer, coolant). I had made an appointment because they are so busy. They had my car for three days before it was ready. Upon picking it up and paying $1800 it wasnt that hot out so I didnt notice that the AC wasnt cooling very well. I tried it again on a day it was 83 and overcast - hardly any cooling. When I popped the hood there was a plastic insulation wrap that was hanging on.Their website writes they are masters of air conditioning service and replacement.I went to take it back and told them about the situation and the wrap and had to leave it there for another 3 days. Apparently if they do not complete your work; you have to go back to the end of the line.Thankfully they did not hit me with an additional charge, because I would have gone ballistic if they had. No apology, of course, because to apologize means you messed up.This has been an honest review. I have been trying to find a good mechanic since Voss Automotive left town. I will give FGR another shot like I have given others that benefit before I decide to never visit them again (like Garys Automotive - never going there again).
The a/c on my 2000 Chevy Prizm stopped working after 21 years so I made an appt. here to have it checked after reading so many positive reviews. They took care of it promptly at a fair price. Perfect. And I can bring it back within a year for a free leak test if it quits working.
Efficient service, honest people. After being schisted by the auto dealers for a decade with mediocre results and thousands in unnecessary costs Ive now found a local go-to for reliable service with integrity. I now understand why people who live counties away drive here for service.
Florissant Garage has maintained 3 vehicles for me over 22 years, which is why its only been 3 vehicles for BOTH myself and my wife. I am always pleasantly surprised with a lower than the estimated cost for maintenance and repairs. I know they cant service everyone but for those of you who arent happy with your last mechanics experience, you NEED to go to Florissant Garage, you wont be disappointed!!
People you can trust to fix your car or truck dont go nowhere else
Professional service I can trust.
When they fix it its fixed at very low price and communication is always the best Thanks Jeff from Mike at Rare Coin Gallery in old town Florissant
Jeff and Dale always make its done right.
Too notch. Ive been taking my vehicles there for twenty years. They are great diagnosticians and do excellent repair and maintenance work. Theyre located 15 miles from my home but their service is well worth the drive.
I called to get an emissions test on my car. One of the owners politely asked if I could drop it off. I did so that same afternoon and within 24 hours the test was complete. I even got a walk through on how to register online for my renewal plates as a bonus! It only took 5 minutes to complete online and I really appreciate having Florissant Garage so close to home!
Floissant Garage is very professional. If youre looking for a honest knowledgeable mechanic, they are the ones. Ive been doing business with them for near twenty years. Ive referred friends and family who are happy too.
Dale and Jeff are great to work with. I Have taken all of my vehicles there, and they are always thorough, honest, and fair. I highly recommend using Florissant Garage for any of your auto repair needs.
THIS PLACE GOES ABOVE AND BEYOND FOR ME EVERYTIME. I WOULD RECOMMEND THEM TO THE POPE.
We’ve been coming here for a few years. They’re always punctual and never take advantage. I really appreciate them for all they do.
Decent, clean, honest, and not too pricey.
Outstanding service like always!! Won’t take my vehicle to anyone else!! Jeff and Dale always take care of me!!
Staff is professional and very personable. Shop is very clean. Jeff and Dale always helpful and explains what is needed very thoroughly. They are very trustworthy which is extremely important in this business.
Outstanding work!! Very honest and trustworthy!! Also very knowledgeable ! Will definitely be my very own mechanics from now on!
Jeff, Dale and their team of mechanics excel at keeping your vehicle well-maintained while keeping costs low. They are transparent about the details, and do a great job of explaining the trade-offs if there is more than one repair option. Ive been a customer and a St. Louis / Florissant resident for over 20 years and there is no one else I would trust to fix my car.
Looking for dependable and affordable repair shop close to my home. So far, Im happy with the service.
Honest people. Been in business a long time. Have no reason to steer you wrong.
Car repairs are never as cheap as you want them to be especially as they get up there in mileage, but I have really come to like this shop. I have a mechanic right next to my work, and I would rather take it to these guys (except for an oil change or two) as their labor rates are fair, and they stand by their workmanship. I have become a loyal customer, and they always seem to fit me in no matter how busy they are.
Love this place!! Dale and Jeff are the best!! All there mechanics are awesome !! Highly recommend !!
I have used them for years. Great service.
I was referred by a satisfied customer. Ive been a satisfied customer for about 5 years. The folks who work in the office and folks out back I have worked with have all been rated 5 out of 5. They do not try to sell something to me that I dont need. They listen and are straight forward and honest. I would and have referred friends to this garage. Eileen in, Hazelwood, MO
You guys are awesome! Honest, friendly, and skilled mechanics. Thanks for what you do!
I had no problems at all and Dan was very professional. Florissant Garage is now my go to shop for any repairs needed on my car. I am a staunch supporter of local businesses. Once again I will ask for Dan.Alice B.
Florrisant Garage & Radiator was fast, efficient with the repairs. Dropped it off in the morning and the repairs were done the same day. Low prices compared to others. Staff is always friendly. Ive been going there for years and the high level of service is consistent.
Maplewood Plumbing and Sewer won’t go anywhere else! John the mechanic is top notch, honest and fair. It is hard to find a shop you can trust, so make this your first call, you will no be disappointed.
The best thing about this shop is there trustworthy. I tell all my friends to go there and my family
The first time Ive used Flo garage, I only got a safety and emissions test. My car failed, but the Technician explained why it failed and possible reasons for it. Honest, and trustworthy. I will definitely use them in the future!
I was referred to Florissant Garage & Radiator, and they have not disappointed. In my 5/4/2020 visit, they ended up finding nothing wrong and told me so, when they couldve made up something and charged me to make money. Why I continue to return.
Incredibly great and prompt service. Jeff was so good to work with and explained everything to me. He took care of all the paperwork with my warranty company. They took care of everything which helped out tremendously!
Great friendly atmosphere! Upfront and honest! Very reasonable prices! Glad we took our vehicle to Florissant Garage to be repaired! Did an awesome job!
FGR has been serving our vehicles for over 20 years, always professional, they are honest and stand behind their work. I recommend them to family and friends.
They have always been so nice, and helpful. Good quality work. And they always try to help you the costumer out. I would and do recommend them to everyone.
Very pleasant and helpful. This garage felt like places of service use to feel. Two satisfied customers here.
Had my 1970 F100 truck towed to Florissant Garage because they were recommended. Truck was back firing all the time, had the carburetor replaced & still did not run well or at all. Florissant Garage pinpointed the problem to the old gas tank. Experience!
Honest, fair and helpful. Timely repair and thorough. Find potentially dangerous problem .
They were able to get my car in within 1 day. The problem was resolved and they were honest about the issue. Cant beat that!
Handled the job in a timely and . Quality on every job they done for me .
Great people! I noticed a strange noise when I got to work the other morning, called them up and they had my truck in and diagnosed in no time. Ended up having a brake pad come apart and they fixed me up right away. They saved the day!!
Great people to do business with. Honest and caring and give excellent service
Had a great experience. The staff was knowledgeable and explained to me the problem with my car their pricep are good it does best alot other shops Ive been to including the dealership.Thanks John and Jeff.
Love they services, use them before they are reasonable, they work with you not against you, I’m bringing my van back to the greatest place again, my check engine light came on and I need y’all assistance again will be calling soon lol
Have always treated me fairly.
I went to FGR for my emissions test and for a problem I was having for emergency work I had to have done at another shop. My car lost all power and I had to have another shop do work. FGR inspected the part and let me know it was a defective part. Unfortunately I had to take it back to other shop. I will have all my work in the future done by FGR as they are very honest and nice people. They have my trust. Thank you Florissant Garage.
Timely and courteous. Priced fairly.
Given a quote over the phone but charged a higher price upon pickup. I was also charged for a service not performed.
Great Experience...Courteous, proficient, prompt and affordable.
Quick service im very satisfied with this garage
Very honest to professional mechanics. Taking my vehicle there several times. And I trust their advice
Always knowledgeable, honest and reasonably priced
Always friendly, trustworthy and very knowledgeable about all vehicles. Get the repairs done quickly.
Awesome they worked hard to take care of my needs
Always honest, dependable, you can trust them to do it correctly. Customer for over 25 years
Friendly courteous service.
I thought I was purchasing a nice vehicle from a professional mechanic which of whom sold me a lemon. I purchased a 2004 Honda Accord from Jeffery G. Keeven for $3200, who told me he had just put a motor in it that had 150K. As a single mother who has to get a child back and forth to school, I gave Jeff the cash, trusting him as decent and professional business man. Well, needless to say within two weeks the check engine light comes on, so I took it back to Jeff to take care of because I only had it for two weeks. He told me more work was needed then charged me can additional $800, for a tow, oil change, censor replacement, and a new radiator. I paid for the extra work because I need the vehicle and I trusted him to do it professionally and right. The vehicle still was running hot after all of the money I put into it. So, when I took it back for the fourth time, Jeff tells me I have a broken head gasket and he doesnt want to work on it. He gave no specifics as I am aware of the fact that he stiff me and got over on a single woman and mother. I got a second opinion which of whom assured me that I was sold a lemon by a mechanic who just wanted to get back the money he had already put into it without having to sacrifice more time and money but at the fruits of my labor which is a horrible tatic. I want people to be aware of people like Jeffery Keeven, and how he took my $4000 for a car I only drove for three weeks. No, he never offered any of my money back and yes I did report this incident to the better business bureau. Lastly, Jeffery Keevan, may God have mercy on you. Nothing good comes to a man that takes from others!!!! Also it was very unprofessional of you to say that you didnt want to bother with it only because it was your problem in the beginning, which you pushed over on me and made a profit. However, Im not worried because right is right and wrong gets dealt with accordingly and at Gods timing. Peace be unto you, Florissant Garage & Radiator.Sincerely,Bianca Johnson
Very Professional
I have been patronizing a couple of years and think the business is excellent.
They got me in right away and finished the work when promised.
Nice people..and quick efficient work! They dont overcharge you either. Thank God.
Very good service and quit
Always friendly and honest service
Very thorough and affordable
The guys there were friendly. I was in and out for my emissions.
Friendly staff and service was completed in same day
I always get great honest service here. On Thursday, I began my day super early as I had a Catering I was preparing for, when I noticed a grinding coming from my rear brakes. As Florissant Garage is always so busy and you need to make an appointment usually a week in advance, I called in hopes they could help me out. I explained how I could drive my van and absolutely needed it that day for a catering. Even though were packed once again and didnt have any availability until the next week, They understood and had me bring it right in and a few short hours later, I was back on the road. It was a disaster averted thanks to the quick caring actions of the people at Florissant Garage.