The guys here were awesome. Ronnie was super nice and he said to give him a half hour but I swear it was only about 20. Check out was super fast and easy.Also clean bathroom and a cute picnic table to wait outside if you dont want to wait inside.I will be back!
Super fast service. Told me it would take around 50 minutes and they finished in 40 minutes with four cars waiting to be serviced (including mine). Great employees and easy to talk to.
Quick and took me as a drive up rite away
Jiffy Lube is great for oil changes and maintenance issues. I have always had good luck with what they do. I would recommend to anybody!
Just came in for a quick oil change and rotation. Really attentive, as soon as I pulled up they already were at my window letting me who would help & when. Everything was quick and easy. If I’m ever in the area again and in need of a oil change, I’ll definitely be going to them.
The team at this location in Folsom are great and handle business.Its a wonderful experience.
I was greeted promptly and given an estimated time of service. Even though they were short-handed, they completed the oil change and served everyone else with an aire of professionalism and teamwork. Everyone was working diligently to get us all on our ways and even thanked us for being there when we left.
Ive been using the Folsom Jiffy Lube for years. Theyre fast and convenient. They also have a free top-off service. My 1997 Powerstroke was a quart low recently. They added it for me at no charge. Took about no time at all.
Showed up and they were ready to greet with a friendly smile and professional speed at the same time. My truck was finished quickly, much faster than I expected. Throughout the process, they were communicating with me, and made sure everything was taken care of for my 2017 tacoma. Probably some of the best service in a long time. It was extremely hot outside, they had air conditioning inside and many of the shops were booked up, and they were not just available during lunch, but quick. Ill be back.
These guys were awesome. Got me in & out in no time! Even made recommendations for something else I needed!
Jiffy Lube in Folsom did my oil change on our Ford Escape. Their service was complete and they took careful care with our car to insure that all service were completed safely, efficiently, and accurately. We are very satisfied with Jiffy Lube service and competence.
Everything was great, except that I got an email coupon for $15 off about 2 hours after my service.
Amazing customer service, above and beyond my expectations! I went there for oil change, Jack was very clear about estimates. I got there with a $10 coupon and he said he got a better deal for me, and he did! His team did not just change my oil filter but it also needed air filter change. Of course, he called me ahead of time to check if I want them to go ahead and replace it. He was able to get me a pretty good price for that too. He also mentioned 1 more repair my car needed but that will be for next time. Jack and his team were very friendly and give you such a good vibe even when you leave this place. Thanks for your amazing service, I will definitely be coming back!
I always go out of my way to come to this location. They are always professional, staff is clean and attentive to customers, and there are two waiting areas one outside in a nice shaded area and one inside. They give an estimated time that is accurate and always show the air filters or other items the can if a replacement is needed along with an explanation of where it goes and why it is important. I always learn something new when I visit too!
Great technicians, they provided quick quality work on my car. They also provided me with great customer service, I would recommend this location to anyone.
In and out in 30 minutes or less, very nice and able to use coupon sent to me! Recommend going when there’s not a lot of vehicles, such as Sunday afternoon. Thanks, Jiffy Lube!!
Jack and the crew at Folsom Jiffy Lube on Bidwell Street are fast, professional and do good work. We regularly service all of our vehicles there and recommend their services.
It littarary cost me the Money Ive had ever had to Payout just since I have really nice car.
Very friendly group of guys. I usually get my oil changes a little earlier then my car says to and they always ask just to make sure. This lets me know they’re honest. The DM was visiting that day and he approached me. Very personal guy and had a great conversation about cars. Keep up the good work
Stopped in this morning for a quick oil change and there was no wait. The staff were super friendly, followed social distancing protocols (masks, touchless interactions, etc.), and completed the job within about 30 minutes!
They also changed my fuel filter on my 7.3 diesel. They did an excellent job. Very happy with the service.
I went in to the Folsom Store to just have my oil filter replaced which was damaged. I was immediately greeted by their friendly staff. The work work delivered on time as was explained to me upon my arrival and the cost for the service was less than what I expected. What a home run. I was 100% pleased with their services and will return to this location again.
I came in just to get an oil change. Jack was the nicest guy Ive talked to in a while. He was very friendly, helpful, and made sure I was taken care of. Ive never felt so taken care of for a quick oil change. Thank you Jack. We will be going out of our way to this Jiffy Lube because of his amazing service.
Super fast and friendly service!
Great customer service!
My car has been making a very expensive screeching noise when braking. I spoke to a normally very knowledgeable friend who said the brakes were toast, so I brought it in on a Sunday (when many other places were closed), and was quoted ~$300 for full rear brake replacement.15 minutes later they called and said the brakes were actually way more than adequate and totally safe for quite a while and the screeching was just brake dust and dirt that got in there. No charge, come get the car when I could.That kind of honesty will win customers for life.
Love this place.. Great service. Great bunch of guys who get the job done right. Shout out to Ronnie, Joseph, Tim n James for making sure Im well taken care of every time! Gold star!
As a female it is very difficult to take your car to an auto shop and not feel like you are getting taken advantage of or lied to. Trust is low. My experience this morning at Jiffy Lube was a breath of fresh air! The staff were helpful, knowledgeable, quick and just overall nice. Wish more places could be like this.
Staff was very friendly, got me in and out very quickly!
Fast, easy service. Both guys who I interacted with were super friendly.
Very good and fast service.
As always, efficient and fairly quick. Ive been going there for years and have never been disappointed.
These guys are always great. I come down from Cameron Park even though we have a closer location because they’re awesome every time! Great coupons and fast service.
Thank you Joe! This location is professional and knowledgeable.
They gave my buick an oil change, a break fluid flush, and a belt replacement all for the great value of $300. Coming back to these guys for sure. Very professional
I brought my elderly father’s 1997 Toyota with 63k miles in for a safety check and oil change. The service was prompt, fair priced andpersonable. Highly recommend this Jiffy Lube and their technicians
They are courteous, knowledgeable, and efficient. The representative who checked me in was very knowledgeable on Jeeps and had good advice on service. Received a detailed summary of vehicle status, which is valuable for a vehicle that is over 25 years old and driven lightly. I have not had good experiences at all Jiffy Lube locations in this area, but have always been pleased with Folsom. I own 6 vehicles so efficient and reliable service is important.
The technicians provided great customer service.
Easy and no wait. In and out in 30 minutes tops. A little more expensive than the place I normally go, however, the convenience made it well worth it .
Great staff
Theres no place other to go these guys rock
Good staff. Worked with me to get the service I needed. Good communication and very friendly.
Extremely Pleasant and very efficient at this Jiffy Lube location. They were swamped with customers and handled us all in a very pleasant manner, never losing their cool. Would have liked the windows cleaned as they stated they would do, but didnt, as I had a long ways to go on the road.Otherwise, great location and great people!
We pulled up to the Jiffy Lube bay mid-day on a Saturday and were greeted immediately in an inviting and professional manner. I just needed a headlight bulb changed today which took the service man less than 5 minutes.I’ve been a Jiffy Lube customer for nearly 20 years and always get friendly, quick service at whichever Jiffy Lube I visit.
Great customer service and true to estimated time
Very nice experience.
My first time at Jiffy Lube in Folsom today. Everything was clear cut and easy to understand. They gave me an estimated time and it took well under that the staff was very friendly and able to provide me with a coupon easily when I asked. They understood that i didnt have the amount to do more than just the basic oil change yet they gave me the prices for the next time that Im able to come in to add. Extremely pleased I will be back and recommend your team to anybody thank you jiffy lube of Folsom !
As usual, excellent service. Ive been going to this Jiffy Lube since I moved to Folsom in 2009 and they have never failed me.
The entire team was fantastic to work with today. They have previous visit information for their returning customers stored to help determine the proper oil and fluids. Very courteous and professional! It is hard to single any individual out, since everyone involved did an outstanding job! Thanks Folsom Jiffy Lube!
These guys are pros, hands down the best customer service and professionalism. I would give ten stars if I could. If you want good work done by great people then look no further, jiffy lube of Folsom has got you covered.
The service there was amazing & I got my oil changed in no time. Everyone there was so friendly and I had a positive experience with Cammeron who helped me the whole time!! Great location. Ill definitely be coming back next time!
Helpful, friendly staff. Timely service. Well done!
Fantastic service. Staff was very friendly and courteous. Explained in detail what they went over in the my truck and gave recommendations on what it needed. Will definitely be going back to this Jiffy Lube and will be recommending it to my friends.
Great service! I would like to come back next time.
So far so good. I brought my vehicle in today for a first time off of fluids and have no complaints. This location has the best vibe over some of the other Sacramento area locations. Like a no stoner vibe. Service techs and management seem competent. I’ll come back for next oil change.
Always courteous service. Staff are good with communicating delays, recommendations and feedback. Prices are fair and transparent. The facility is clean and comfortable, plus its located in a shopping center you can walk around and window shop while you wait.
Excellent service. Quick and Easy access.
I was very impressed by personnel at the Folsom Jiffy Lube. Everyone was welcoming and helpful. I was told about the free fluid check. These days, its surprising to encounter such awesome customer service. I am definitely a Jiffy Lube Service fan. Thanks to all the employees who work there!
In and out, they didnt know how to reset the maintenance notifications though.
Stellar team at every level!!
I came in after work near closing and despite the freezing cold weather, everyone was in a great mood and provided excellent customer service. Morgan was a great help and very polite. I was on my way in no time thanks guys
Fast friendly service... they only charged me for the quart of transmission fluid they put in which turned out to be $7.78Walked into their store stress and walked out of there amazed .. I would highly recommend going here..
My experience has always been great with JIffy Lube, very courteous, friendly and professional in their duties.
Always a quick and friendly service. Even the couple of times they have damaged something. They have always been insistent on scheduling the next possible time slot to repair their mistake. Would recommend.
The guys who helped me were super friendly! Such an efficiently ran group. I’ve gone to them for my past five oil changes and I have never had a bad experience so I felt it was time to leave a review.
My service professional, Morgan, was amazing. Didn’t try to sell me anything extra. Just took excellent care of my car. I always have great service at Jiffy Lube.
The people working were really nice and informative
Awesome staff. Super informative and very fairly priced. They estimated a time of completion, it was below that. I dont live in folsom but I was in the area and Im glad I went there. Thanks for the directions to get there, Cameron! Highly recommend!
Jack helped me out with my oil change and tire rotation. He was very informative and gave great service! He’s the best!
It was very quick and great service everybody was very nice
Will and the staff are amazing. I have been to other Jiffy Lube locations and they try to sell me something I don’t need. I honestly believe corporate people sitting in an office put pressure on them. Shame on them. We want honest genuine people like Will. He tells the truth. And I will always go back to him as long as he works there. Corporate people should do the same. Don’t put pressure on selling something that isn’t necessary. Because you wouldn’t want that either. So just don’t do it.
The service was quick, professional, and no pressure. The employees took the time to educate me and my fiancé on our options, and we never felt the pressure to purchase anything we didn’t need. Great service! Will be coming back!
Good customer service, friendly staff who are willing and ready to help. Pocket friendly rates!!
I had my car serviced about 6 weeks ago or approximately 1500 miles ago. Last week we got a warning light which indicated we had either bad fuel or low coolant. I checked all of out fluids. I found the power steering so low that the measuring stick didnt show any fluid at all. When I checked the coolant, the overflow tank was completely dry. I filled the power steering fluid container and the overflow tank with coolant.. I had to drive the car about 10 miles before the coolant circulated enough to cool off the engine. Unfortunately the next morning, the indicator light was once again on. This was because the overflow container was very low again. Since their was no leak, the coolant had to have been near empty. When I reported this to the Folsom Jiffy Lube Shop the supervisor was insistent I must have a leak. That simply wasnt the case. Ive been going to this facility since they opened about 2 decades ago. As they say, stuff happens. However their refusal to accept responsibility for this problem will result in my taking my 3 SUVs elsewhere. Whats happened to customer service? When did businesses stop caring?
Always great staff is friendly. Get you in and out and always let you know what’s going on or needs to be done. Never pressure you to get something you don’t need! Always come back to this location
Friendly team, very professional and finished the work quickly for a great price!
Very quick, thorough and professional. Drove right in and no wait. I get the full synthetic so not sure it’s such a good value.
The guys at Jiffy Lube were all like Super-mechanics. Friendly & professional .They even offer coffee and water. Great experience for us women that are widowed or divorced or single that have questions or concerns and dont feel like were getting ripped off for extra work needing to be done or the filter was clean enough or if they leave your hood partly ajar when you leave and then it never shut properly after that (which really did happen to me a few years ago at a different location with my second car)Anyway, at completion of the service i received (about $115 worth). The work was done well and fast. One of the team members who walked me to my car even took a few minutes to talk to me about this used Chevy car i just bought that was in great condition with 63K miles at 10 years old. I told him what i paid for it & he said the car doesnt need anything cuz its in excellent condition. He told me i got it at a bargain price and the car is a great find! 🙂Needless to say i am a happy customer of Jiffy Lube! ( i just gotta remember the coupon next time i go! haha
Great customer service.
Loved this place when I lived in Folsom and had regular oil changes done along with other suggested maintenance.Great location and excellent employees in the front and back.
Extremely comfortable. Highly recommend this place. Great customer service. My go to for oil changes for sure.
Fast ... .)
The team really took care of me. Helpful. Really felt welcomed. They really help Veterans out. 🇺🇸
People at Folsom Jiffy Lube are always accommodating. They really take care of their customers. They recommend services for your vehicle but not imposing. I always take my vehicles at Folsom Jiffy Lube because they treat you right.
Needed head light replaced but was not done when I checked out to make sure it worked and found out it was not done.Oil change was done ok I hope. I have used Jiffy Lune for many years but not so sure since new Management has taken over the Sacramento Area.
We have serviced our vehicles there several times previously. Today I went there, was greeted and told there is a 45 minute wait for the service to be done, and Ill be back in a minute to check you in. No problem. 15 minutes later, after still sitting there and not being checked in I left. Second time in a row the service has been horrible. Jiffy Lube has now lost us as customers.
Seemed like the guy who rang me up and finalized my payment was upset or had an attitude about me using a coupon for 10$.... on yelp it says “check in” for an instant 10$ off any oil change and he had a hard time ringing it up and questioned it and made remarks as to “if it was my store, i wouldn’t run it like this” ... just made the checkout process uncomfortable for no reason. Might wanna check that employee 😁
Good place but under a time crunch 1 1/2 hours for oil change and brake flush told me 50 minutes very frustrating
The folks working here are always super professional, and this last time, they helped me out with unexpected repairs for a great price (definitely better than what I would have gotten across the street). I paid the quoted price, even though it took hours more than it was expected to, and they took me back and walked me through all the repairs. I felt so taken care of! Ill be returning here for more repairs in the future!
Fast friendly service.
I really like the service here. Very friendly atmosphere! They even vacuumed out my truck!
Amanda, was Fabulous! I was in & out in 20-25 minutes! Friendly, Fast & thorough!!! If your vehicle needs service I would Give Folsom “Jiffy Lube” my Highest recommendation! 5 Stars!*****
Gosh--- the whole crew was excellent, as was the work and the price!!
The crew at Jiffy Lube did a great job on my Tahoe. They were very thourogh and explained their work and made suggestions on items that showed minor issues, for future attention. llI be taking the wifes Impala there too.Thanks Jiffy Lube.Steve
Even though they were very short staffed due to COVID-19, they took very good care of me in a timely manner.
Always have a positive experience. Morgan helped me and was both kind and professional. Thank you!
Friendly and quick service. I came late in the day but was treated very well and got out quickly.
Fast and efficient