Come here every week. I just love their themes they all dress upto. The music playing on the speaker is a plus in my eyes! Wonderful customer service!!
Bryan in the tire department provided excellent service. I needed air in my tire and he took the time to check all the tires for me. Though they were backlogged and I have to make an appointment for tomorrow I feel like Bryan really helped me out. Thank you for going the extra mile.
Great store and staff I live in the mountain areas and still only use this Costco have been to quite a few others. I will only shop here. You ask them where something is they help you find it not like other stores its over there on aisle so and so and point you know those kind of associates its soooo frustrating !!!! Here I have always had an associate show me where to find something and thats GREAT CUSTOMER SERVICE
Its nice environment. It has everything I was looking for. Close to the freeway, gas stations...Etc.
One place you can go and get everything all for good price.
Bought my first membership in 10 years. Its still great for bulk and if your not choosy on products. Not a lot to choose from
The parking lot is awful. Its just configured badly and did not allow for flow if heavy traffic. The cashiers are some of the hardest workers Ive seen but management is TERRIBLE!!! On a recent visit, every cashier was open and every one had a line of at least 12-15 people. There were no extra employees to help pack/box carts so cashiers were doing EVERYTHING. My husband and I stepped in and helped our chapter by packing our own cart while she rang everything up. All the while there are FIVE managers standing five feet away... Watching... Having a very loud, very jovial, personal conversation ... And not addressing the situation at all. I would HATE to work here and was actually embarrassed to be a customer. I will probably go to another location from now on
Besides the normal Costco lines and parking wars you will find everything you need here.
Love 💘 my local COSTCO...Super glad they added the self checkout lanes again! 👌 Employees are always helpful and efficient! Stock UP...buy big! LOL 😆 🤣
Fuel prices are better than anywhere else. As usual very backed up lines for gas and thats what I usually go to Costco for. I usually find better deals for food and stuff in other stores sucks that I cant find a good deal and all-in-one spot but thats the way life is.
I had a great experience at Costco today. There was an employee named Teddy that was so helpful in finding things that had moved or didnt have prices on them. I saw him throughout the store helping numerous customers. He was very polite, helpful and a pleasure to work with.
Very clean. Easy to find stuff. I gave 4 stars because only half the registers were open and each line was 6+ customers deep
Gas station lines are HORRIBLE. I love Costco but they need to get the lines organized. Their was fight that started last time. Cars blocking almost all the parking spaces on South side. People cutting each other off. GM & Management does NOT care when I asked a member to speak to somebody about it. Gets some cones and get organized Costco !!!
Great store, nicely organized. I love shopping here . Love that they have self check out now but only to pay with card. If you want to avoid crowds i would recommend to go late during weekdays or early in the morning.
This place is enormous😄but trust me; it is worth the buy. Lines go fairly fast, and the cashiers are quick to check out.Memberships range from 60 dollars.Awesome frozen fruit and veggies like cherries and avocado chunks for quick healthy smoothies & juices.Diapers are the greatest quality ever.Baby wipes are very cheap and best ever too!
This Costco is way better than the one in Rancho and exactly the same distance from my house.
Very large store with a lot of variety to choose from, reasonable prices, and helpful staff.
This place is always busy but its worth the wait. I met an assistant cashier and she was great I think her name is Brenda. Thanks for your help.
Costco is always a pleasure super busy but they get you through quick and easy here at Fontana.
Its good i dont like,to meny persons not siniors and they live go in befor 10 am
Costco is always a great shopping experience. Helpful staff, great products.
Always clean and very neat always fully stocked plenty a product of every kind sometimes cannot find an employee a staff member to ask for help or question but overall great place thank you
Always enjoy my trips to this Costco. I like the parking layout better and the areas I use the most are near the entrance.
Good deals everywhere. The food stand is a favorite of mine
I went to pick up some stuff and the lines were pretty quick but the line in the food court was absolutely horrible. I waited over an hour for 3 pizzas when I was told 20-30 minutes. It would have been alright if the lady at the front was nicer but she ignored me for a while then when I asked if I could get the pizzas any sooner she just said no and went back to ignoring me.
Great place to go for the things you need
Good service very clean and good prices, a good place to go shopping market.
My visit was uneventful which is a good thing. Found my items and checked out. Checking out was busy but nothing bad.
Love costco. Always have great products and prices. Food court is delicious and great prices too. Customer service sucks, but the deals make it forgivable.
Always clean. Great quality product. Friendly staff.
Aside from a heavily trafficked parking lot, I can always find what I need within the store. Ive come to expect the traffic situation at any Costco, tho.
Pre-ordered a pizza, was told 30 minute wait. Got there, waited an additional 30 minutes and it still wasnt ready yet. Food court at this Costco needs better training and more workers.
I visited the gas station, restroom, & food court. The gas station was very disorganized, as well as the food court. My food was burnt, food that wasnt burnt tasted odd. The soda had no flavor. The restrooms, on the other hand, were very clean and surprisingly smelled amazing. The one staff I asked for help was also very helpful/friendly. Dont plan on going back.
Produce quality was okay. Nice fish variety this week. I mainly come for produce, meat, and toiletries.Im big on customer service and this Costco comes up short in that department. The checker didnt greet me when he started ringing up my purchases. He also didnt thank me when handing me my receipt. The one who checks your receipt when you leave didnt greet me either but did say thank you. The lines moved fairly quickly though. I guess they sacrificed common courtesies for speed.
Costco is fun and always gets into my wallet with items even if I just go to look around.
For the most part is a well organized store, but today theres a cashier name Nikki she needs to listen better and follow instructions correctly, and not process incorrect grocery orders, and get aggressive with customers.
Need more customer service training at food court. One employee tried the other not to much
The peoples are very friendly and was very attentive when the people need it
Costco is good for people who has a large family or for someone who having a party.
This is close to my home but I like to go Eastvale or 4th st.Food court services are horrible.I went get a strow and they have mentioned costco does not provide strows anymore but eastvale costco provide strows. For Hotdog they only have ketchup and mustard and other costco they started other stuff too.Waiting time is so bad here.
Great place to get the items that you use a lot. And need to be stock up on. If you use buy enough, the executive membership pays for itself.
Always a great experience. On a plus note, today was the first time I was asked if I needed assistance picking my strawberries. Lovely Costco lady employee.
Its costco. What to say. Go with money. Lol
This is one of our favorite Costco’s. They are very well stocked in almost anything you might need. Such as water, toilet paper, etc, etc. We travel a little farther but it’s well worth it. GREAT JOB COSTCO!! Shout out to you all! Thank you for going above and beyond for us all during these difficult times!!!
I love Costco. Even when the lines are long they move quickly. I always find everything I need at this Costco and the employees are helpful and always kind. Sometimes parking can be a little crazy, but I usually park a little away from the building and its fine.
I went to the COSTCO in Fontana because I had not been to this location for quite some time. I was shopping for someone else and was able to find everything except for the ricotta cheese. I purchased their chicken and pork chops and they looked very good. The fruit was very good as well.. I did get charged for something that i didnt buy but the person at the door caught it and they adjusted my receipt. It didnt take a lot of but i was glad she caught it.. For myself I purchased a new chair when Im in my office. My cat likes it too.
Weve always had wonderful experiences with Costco. We love shopping @ your stores. We especially appreciate being treated with respect..Thank you
Lights went out, loud electrical noise . Maybe do to the rain. Registers all working though. I found my pistachios
We prefer to go to the one in Rancho Cucamonga by the 15 & 4th Street as this one has a weird layout and stuff is not always found in the same aisles. Also, this one is ALWAYS huge lines with tons of people, nothing wrong with the service or employees, theyre all nice, is just that this place is always super crowed.If you need help buying or selling a house call me! Im a professional Realtor ready to help you with the best service you can have! Nine zero nine four one four seven one seven eight.
Jessica in optical is amazing 🤩 truely a professional experience
Self checkout has the shortest line. Its great but they need to have all registers open.....😒 friendly staff as always!
Love this place. Amazing prices, wide variety of products, and always really nice and clean.
Great service as always from Costco was busy that day.
Is a little bit crowded but is an ok..i dont like that i send my son 2 grab somethings nd wen he has to pay dont let him cuz the membership is not on his name
Arrived at Costco Gas at 7:30am. Great time no lines.
Other than always busy, everything was OKWhat I didnt like was that Thanks to returns as you try to exit/leave the store everyone with a return block you from being able to go the right sadly people wont even let you thru, Mgmnt should address this........
There is a employee at the gas station that wears a long sleeve shirt all the time that is always very rude.
I was so thankful that they had my rx.
Great samples and great prices.
Really busy better to go really early
I try to buy all my food from Costco because they screen everything they buy by section and pay attention to whats being stocked in their stores more than any one in the game, Alcohol is the best price here also, this place is a life saver when it comes to getting everything at once.
I love to shop in bulk and the have good prices in name brand items
What can be said? Top knot has product selection, great customer service and big parking lot. The only issue is weekends will be hectic. I highly recommend shopping during the week. Tasting/testing stations are coming back btw!
Too crowded, took me 2 hrs just to fight through the crowds. ALL the products shrinking, you get less for your buck, almost not worth going anymore.
Good prices good experience
A great place to shope I like to shop at Costco
Always crowded but I love your customer service is great but Im looking for something they will come and help me
I really appreciate the store for opening early for seniors.thank you Costco employees 💞🖐️😁 Tuesdays and Thursdays only 9 am
Was great! As always! Found all I needed! Thnk you costco! And stuff! Always helpfull and courteous!
Very good customer service. Everything is organized and priced are always good.
Friendly customers service. Super clean store.
Great sale items this go around.
I love Costco. Because they great prices and great quality of groceries.
Always great customer service
We to put in gas. Long lines as expected for a holiday which was fine. All gas attendents were on a obvious break standing by the work office. It took myself and another customer to get their attention. I know that Costco has higher standards than that. Their customer service has always been great. Thank you for staying with us through 2020 and continue to stay with us in 2021.
I was able to find what i was looking for
Friendly staff. They work hard to keep that busy store clean and the lines moving
Dog and drink still $1.50. Cant beat it
I will never get my membership out of here. .y family is small and I dont need super big quality of something.
Costco Wholesale is a big store to go and, buy groceries for the family.
The employees are great, there professional when they need to be and they can also relate to customers at times. The store is kept clean and organized have no complaints whats so ever about this store.
Good place but still have you wait in line. Not great when you want to get something quick.
A good place to shop
Always clean and organized but the long lines are annoying
Where do i start, i usually shop at the Victorville Costco. The floor plan here is all turned around in comparison. I got alot of walking in until i became somewhat familar with this store, thats why a 4 star rating instead of 5.All in all a good place to shop for quanity products and specialty items.
Fast and reliable. Huge variety
The store was great. I love it.
The lines have died down tremendously which makes it easy for someone that knows what they’re getting to be able to get in and out instead of waiting in those long lines
Shopping is fine, but there arent clear lines to pay. Of course I was waiting, but someone got in front of me & every one else who is waiting patiently. There is going to be a fist fight if Costco doesnt clear it up
Pretty good costco store. Staff is friendly and mostly well stocked.
Great place with great deals on quality merchandise