Went to buy a 10W -30. After paid for bottle noticed it was open. Talked to employee and ask to replace it. He told me NO. And told me to call 711 corporate. I went to Citgo block away and bought another with smile and great service.
Worst customer service
Bums everywhere outside! Spend big money every week and the 1st problem I have, I get the to bad so sad! And TRY to call mmanager,Dead phone!
Great Store, Employees Are very helpful . Great Change Around :) Clean environment .
I come here almost every day, and use my 7-11 app. Unfortunately there are people that work here that don’t know which way is up on how to use the app. One being the elderly gentleman who got sour about it and the woman that usually works afternoons has a very nasty attitude and always a foul look on her face. Try smiling it so much better than looking like you are smelling something bad! The 2 better employees are the husband and a lady who usually works early am on Saturday and Sunday! Those are who you need on the front lines! The store is always clean and always has what I want, that’s the reason I go! But you really need to fix the attitudes you have there before they ruin business! It’s sad when you complain to a friend or a coworker and they know EXACTLY who you are speaking of! Get it together and wipe those sour pusses off your face! And stop being so angry for having to wait on people and provide customer service! IT’S YOUR JOB!!! Today I was forced to call corporate and report this place! The service here is beyond reproach and the ignorance level is through the roof. They would rather rip people off than do their jobs properly. My heart goes out to the owner. He is the only one there who provides customer service and know the business. Honey do yourself a favor and hire outside of your family. they are rude, and do not know how to do their jobs and will ruin your business!
HORRIBLE CUSTOMER SERVICE! I CALLED IN TO SEE IF THEY LOADED SERVE AMEX CARDS AND THE MANAGER SAID HE DIDNT KNOW SOMETIMES IT GOES THROUGH AND SOMETIMES IT DOESNT!!! SMH
Customer service is terrible. Lady at the counter is so rude she sat on here phone when I asked her a question and never responded
Closed🤷♂️
Was overcharged for 2 newspapers and a cup of ice, he’s slick n sly !! Haven’t been back !!
Advertised BATHROOMS!! Got off expressway, filled up my gas tank and needed to use the bathroom, as advertised. Told NO BATHROOMS!!!! But u can go across the street to the restaurant! If I could have sucked my gas out I would HAVE..its unacceptable!!
Did not support free splurge day.
Its a 7-11