Amber and Addy were awesome. Took about 1 and half hours for a 2 new phones and a new line activation. Not too bad. They got my quoted bill down by $100. So I feel like I got a deal!
Addy, Taylor, Issac, have the best customer service! Always so helpful when I come in definitely recommend them if you need help with anything!!!
Amber was the greatest employee I have done business with at this store. I have used this store for 20+ years and she was the most professional, enthusiastic, and helpful employee I have ever dealt with! Will definitely recommend anyone to ask for amber when needing assistance!!
Best verizon trip ive ever made. Great team and dynamic in the store. Addy was so helpful with getting me setup and qualified for any available promos
Amber and Addy was very helpful in getting me set up with my new phone! Very good atmosphere and great customer service! Loved their hair
Wow, Addy was a super star! Had all the answers, made the switch to the new phone painless, and surprisingly quick
Makayla Smith was helping me today with a billing issue and she was AMAZING very helpful and respectful!
Makayla Smith was very helpful today with my phone upgrade very helpful with the information about it she is a great sales consultant
Amber has great customer service and she was very helpful with me getting a new phone.
Came in today to get phone switched over and Addy and Taylor was awesome
Amber was amazinnly wonderful and professional her energy was warming and kind.. thank you for your service and smile
Taylor Is amazing she took care of all my needs amazing customer service !
Amber was very helpful with helping me upgrade my phone. Great customer service!
Amber and Taylor were very helpful todag during my process!!! very patient and helpful!
Makayla Smith was my sales consultant and gave me great customer service and educated me with me on my new tablet!!!!!
Addy was very helpful with getting my phone set up and recovering my information
Makayla Smith was very helpful on my visit
Brelynn was great! She was so kind and helpful with making sure I was getting a good deal and a new phone. Can’t wait to go back here
I have been with verizon for quite some time now, and i have never had one problem. Until the last few years anytime i go into the store, Addy, is EXTREMELY rude EVERY SINGLE TIME. Im always so thankful for other employees being in there to take care of any questions or concerns i have. I never wanted to result to a complaint but today i had my last straw with how she talks to customers, and its not just myself. ive witnessed it with others. Today i was lucky enough to be helped by a sweet lady that was new, i do not remember her name, but even bridgett up there helped her when she was still tryin to learn what she needed to do. there was two other gentlemen in there that was working with addy and she just left them and said that the newer lady that was working with me would be with them when she was done with me, mind you, they were in there before me and addy has been there years and this new woman was still new.
Addy was extremely helpful! Ive never been in and out of a cell phone shop that quick! Will for sure be going back!
Taylor is amazing and so sweet ! Go see her !
Got the best customer service with Bridget. Very knowledgeable and polite. Great experience!!
Awesome service!!! Exceeded my expectations!!! Taylor is absolutely awesome!!!
The customer service was outstanding! Very helpful. Explained everything in detail and answered all my questions. Highly recommend to my friends and family!
My experience was wonderful today. Very professional. A great experience
Addy is always so helpful when I come in the store. She helps me with my bill and if I have problems on my phone. I would give her 10 stars if I could
Bridget helped me out tremendously and was very patient and willing to work with me on what I wanted versus whay I wanted to pay for the items I wanted thank you so much
Excellent service help was tremendous Taylor is amazing would recommend her to any one !
It’s always a great experience when in tcc Verizon here in town. Especially when a rep like addy is helping. She explains everything step by step and always makes sure she answers your questions. Helpful and polite!!!!
Addy was amazing and got my iPhone set up beautifully. She was wonderful.
Brelynn W is fantastic. So nice and easy to work with. She reminds me of the customer service we used to get back in the 50s.
Very nice and very pleased I worked with Taylor the manager
Was passing through the state and gps took me to this location. Everyone was nice and I was able to get help with my problem pretty quickly. Overall good experience.
Bridget was very helpful. Answering all my questions!
Bridget was very helpful. Thank you so much!
Bridgett was so helpful today she saved all of my pictures and contact after my phone reset . Thank you so much
I had a great experience here! I would recommend this store! They are very nice people and helpful!
Bre was exceptional! I always get great service here.
Awesome experience amber and Taylor are amazing
Kenna was my agent she done a wonderful job. Helping me .
Brelynn and keonna as well as Shawna were extremely friendly as well as professional and helpful. They explained everything in easy to understand terms and were not pushy nor did they try selling me on anything unwanted.
Shawna is absolutely wonderful, she is very helpful and patient. If she is tired of your face she never shows it, lol. Made experience a very pleasant one.
Addy, bridget and brelyn were all very helpful and made sure I was confident in my choice.
Great service! Everyone was nice!(Addi needs a raise, also)
The version representative was awsome,& very professional & knowledgeable.Wish all your representatives were like her!
Brelynn was the best at setting up my phone. Thanks Adalynn for helping me order it! The best verizon store!
Shawna and Mary were great. They made me laugh while taking my money! 🤣 Highly recommend!
Bridgett was very helpful and was able to assist me with everything I needed!
Keonna was so helpful. Thanks again.
Thanks Bre! I love my new phone! You put all my apps back!
Keonna is amazing. She helped get my new phone set up.
Shawna was the best. I would rate her a 12 if I could!
⁰Great experience with Brelynn today. Sh we did a fantastic job getting my phone set up Thanks you.
Keonna was amazing and got me set up with everything I needed.
Addy was very professional, courteous, very personable. She helped me pick out what best fit my needs. I would definitely ask for her again on my next visit. Many facilities could benefit by watching her relate to clients. Great visit. Very pleased.
Shawna was amazing! She was patient and helped with everything I needed! Go see her!
5 taylor was awesome!!!
Addy is a really great sales lady definitely recommend
Addie was my sells rep on today at Verizon on Deadrick Road in Forrest City, Arkansas. She was very helpful and polite and made sure I understood my plan and answered all of my questions. Great representative of Verizon!😊
Bridget did a fantastic job today!
Addy is a great sales person! If I have any questions concerning my phone she is always able to help!!She is very friendly and a great person!!
Addi was very professional and knowledgeable about the product and helped me with my account and showed me the best way to manage my account. I was very satisfied when I left. Thanks Addi!
Keonna was amazing and very helpful.
Shawna is the lady I always ask for when I go in the Forrest city Verizon store. She is awesome. Never pushy and so knowledgeable. Makes u feel like she is just for you and your friend. Thanks Shawna.
My visit with Connor at this location was beyond AMAZING!!!!!! If I could give him 10 stars I would. He was uber friendly and super professional. I had a number of questions and hesitations, but Connor was more than patient with me. He took the time to educate and enlighten; I felt as though he saw me as a customer and not just a sale. He is truly great at what he does and I highly recommend him to anyone in the market for cellular needs.
Addy did an amazing job! Had so much fun in the store with her I’d give her 100 stars if it was an option
Shawna was very helpful with my shopping today. Very polite and a great salesman..if youre in the area stop by and let her help you
Shawna is amazing! Go see her!
Shanna was absolutely a blast to work with. She kept me laughing and got my information transferred to my new phone seamlessly. I highly recommend her.
Addy was a great help. I was going out of town so I needed help quick and she delivered. Great staff. Thanks
The staff is WONDERFUL here. They are very nice and always willing to help. Store environment is very clean. If you are looking for good customer service and expertise this is the place to go. You will not be disappointed.
Keonna was an amazing person. She helped us get all of our stuff moved over from ATT. Come see her she is great.
I cant say enough about the great customer service and professionalism at this location. Keonna and Connor evaluated my plan and found a great business plan that met all my needs and then some. They were extremely pleasant during the entire process.
Connor was a great help! Turned $300 into $500. He was the best to ever help me. So nice and very funny!
Keonna was amazing and so helpful.
Addy is an amazing sales women and friend! Helped me get a new phone and trade my old one to cut upfront costs! Love her!!!
Brelynn was very helpful and the store was great
Just came jn here to buy a charger and it took forever because one lady was just sitting there. It would have literally taken a minute. Then she gets up and helps this other woman. Dont come here.
Staff was very friendly and very helpful to my 89 year old Dad who wanted a smart phone for the first time. They suggested one that fit his needs perfectly.
Keonna was GREAT!!! She really deserves 10 stars. She was so patient and polite. If you need a phone go see her. She took her time with me and thoroughly explained everything to me.
This is an awesome group of workers. Very polite, helpful, and knowledgeable of the services and products within this company. I am very pleased with this store!!!
I had a great experience today. Addy made the experience a fun one. She was wonderful.
Terrible atmosphere! I recently bought phones and transferred my service to verizon. upon walking in the white boy working there and the black girl were very nice. Both spoke. I thought I would get waited on when a girl came from the back. not! she looked around with a frown, no smile, hello or anything she just sat over there with her headphone in her hear and not caring. SHE EVEN ASKED WHAT THE GUY SHE WAS TALKING TO WANTED FOR DINNER!!!!!!!!! the other two employees helped when they got done with their customers.. the big black girl helped me and got me my new phone. i wouldnt try this store if youre actually looking for help, kudos to the young girl and guy. i couldnt work with that girl.
Keonna was great she help me out today with everything thanks keonna
Addy was very helpful and got me fixed up and set me up to not lose stuff in the future. Best Verizon ever
My rep keyket was WONDERFUL. I truly enjoyed her lovely smile and outstanding customer service.
Addy is a delight and really knowledgable about services...will come back to her in future ...thanks Addy
Great service by shawna!
Keonna was awesome. She got me everything I need. Stop by and see her shes the BEST.
Shawna was wonderful. She transferred all of my data and made my move to an iPhone painless. Thanks Shawna!
I came in to get my first smartphone and Keonna made it so much easier than I accept. She was so helpful.
I have been a loyal customer for years now. Shawna always takes excellent care of me. Go see her.
Connor was amazing as always! Always helpful, knowledgeable, patient and fun while helping us
Experience was very good . Very respectful and nice sold me a great device . I most definitely left happy . Thanks Shawna will be back 😍.
Keonna was such a big help. I was frantic about losing my info on my old phone that was damaged and she worked her magic and I didn’t lose a thing. I give her all 10s.
Good job keonna
I meet Connor today and he was amazing he went above and beyond his job today I was even on the phone with a lady at Verizon and she said should would give him a 10!! Thanks Connor for helping me today!!!
Addy was very helpful. Got me upgraded and managed to save my data from my old phone.
Keonna was such a huge help. I came in having issues with my phone and she made my experience a lot easier.