Made an appointment on a Tuesday for a Friday. Called on my way there only to be told they don’t make appointments that late and “when did I make this and who with.” It was very accusing and did not help with the issue of I need an oil change. It would have been good one thing to say you’d work me in. Not accommodating or helpful at all.
Went here because my transmission was having troubles… 300$ later and my transmission shifts like it did when it was new!!! I was worried I would have to spend 5000$ on a new transmission but there guys were honest and helped me out! A little more expensive than other places but not by much, your paying for people who know there way around a Volvo! Definitely recommend for anyone with a Volvo! 😀 Mike kept me in constant communication and made the whole process so easy! Thanks guys :)
Been going to Carl Duke for about 15 years and they have always been great. Very knowledgeable, quality work, dependable and on-time, and fairly priced. I trust them completely and would refer them to anyone.
They have taken great care of our Volvos for years.
Carl took the time and showed old repair manuals to help me diagnose an old volvo of mine.I doubt anyone else would have taken the time and effort to help out.. Big thanks!!
Carl and his staff have been taking care of my families cars since we moved to Colorado in 1998. Theyve always done an incredible job, and are very reasonably priced. Very honest and trustworthy mechanics, and Id trust them over any other shop.I once drove from Virginia to Colorado to have Carl fix my car. Yeah, hes that good.
We bought a used Volvo from Carl Duke for our daughter to drive to college. We had heard that Carl Duke takes great care of his customers and we wanted the safety of a Volvo as we sent our daughter across the country on her own.The car has worked great, but as with any used vehicle things can come up. Carl Duke has helped us with every issue, working quickly when our daughter is home from school so she can get back on the road, and when new parts are required has always treated us better than fair on cost, even taking care of some initial issues free of charge.We love feeling like we have a good, reliable car for our daughter, and she loves knowing it is well cared for when she brings it back to Fort Collins.
Excellent service! Highly recommend because they have provided quality care for my older Volvo. I trust their work and their integrity.
Carl Duke Volvo Repair is great. My wifes family has used them for their multiple Volvos for a very long time, and has pretty much always been thoroughly pleased by the service they received. So have me and my wife. We recently went in for what ended up being a fairly large amount of work, and after running the work and costs associated by my dad, who has had to get his cars repaired a lot, he said that Carl Dukes quoted price for everything they were doing was about half what he would have expected. I dont know how they manage to be so much cheaper, but this little story captures the overall experience that Carl Dukes regularly provides, it seems. Quality work for cheaper than you expect. Go here if you have a Volvo.
I have been trusting Carl Duke for many years. He, Mike, James and the crew always take great care of us!
The ONLY place I take my Volvo for repair.
I have gone to Carl Duke for the last seven years since I moved to Fort Collins, I bought a used 2004 Volvo C70 in 2010...I have been very hard on my car, using it as a hauling vehicle for rock hounding in the desert, transporting couches, stoves, beds, cabinets etc....It even went through a fire event when I ran out of gas, and I parked it on grass to get it off the highway (dont do that, had I read the service manual I would have known not to do that, its too hot)! Every time I think that this, is the end of my car. Carl Duke has proved otherwise. These guys, are brilliant! They will tell you honestly, when a repair is necessary, or not. My Volvo is like the Duracell Energy Bunny with them taking care of it! Thank you Carl Duke for your excellence in service, and integrity!
Honest and reliable, they will inform you of repairs prior to doing the work.
These folks take great care of their customers, always great service and fair prices, and theyll look out for you and make sure youre not spending unnecessary money. Ill always bring my Volvo you Carl Duke.
They are super ontop of things and staff are friendly. I use to go to Alamo in Oregon and now that Im in CO this place is a go to for everything!
Mike and James are great to work with, good at explaining things. They have resealable priced for their parts and services. I’m definitely going to use them in the future. I’m a DYI guy but when I need a shop to perform work on my or step kids cars they will be working on them for us.Highly recommend AAA+++
They truly know their Volvos!
Great Volvo shop. They know the cars inside and out. Been taking my V70R there since I moved to the area. Always reasonable prices and reliable accurate service.
Great place. Been taking our volvo xc90 there for a few years now.
Awesome place to take your car for repair good service quality
Mechanics and owner are very attentive and thorough. They give you an honest assessment and the parts and labor are very reasonably priced. My family all own Volvos and we all recommend Carl Dukes to anyone who needs Volvo repairs.
These guys are great! Totally reliable and trustworthy. Theyre also quite reasonable and more than fair. Sometimes they dont even charge you for labor for small things. Highly recommended!
Great service at a very reasonable price, always. With their help, I think my Volvo will run forever! They’ve done such great work on my Volvo we now bring our Subaru to them, and have again been consistently amazed at the quality of the service they provide.
Hadnt owned a Volvo in years and these guys came highly recommended from another Volvo owner - they did not disappoint. Great customer service, calls to explain work being done, we asked a question about the hatch lock and they took time to look at it and make the quick fix at no charge. Most importantly, our car is running great. THE PLACE to go if you own a Volvo!
They get it rightI would recommend to anyone
Theyve worked on my car for 11yrs 86 yrs old still runs excellent
I have only brought my car in a few times but Carl Duke always does a great job on the work I needed done. I trust my Volvo there so much more than other places I have taken it in. Great service and a great price
If you have a Volvo, I highly, HIGHLY recommend bringing it here for maintenance and repairs. Ive been bringing my Volvo here for about 7 years now (I think?), and my parents (who owned it before me and bought it when it was brand new in 2000) brought it here too.The people here are awesome; theyre obviously very knowledgeable and as someone whos not extremely well versed in cars, I love that theyre good at explaining to me what repairs need to be done and why in a way I can understand. (Shoutout to Mike, I think I usually talk to him.)I also super appreciate that they clearly communicate the estimated cost of any service or repairs beforehand, and the estimates theyve given me have always been spot on, so I always know what to expect.Overall, a very reputable mechanic shop. I wouldnt trust my Volvo with anyone else.
Good honest family style business, one time they let me use their lowner vehicle, other time owner drove me home when my Volvo needed repair and their lowner was already out. I felt like I was getting good honest care from a united team, very willing to show me what was needed now and what would likely be needed down the road. Happy to have a Volvo and happy to use Carl Duke Volvo repair as my mechanic, other mechanics in the area also speak highly of them.
Very knowledgeable and courteous. If it doesn’t need repair they will tell you honestly plus they warranty their work!
Passionate about these cars. Fair prices, and comprehensive service. Good with follow-ups too.
Carl Dukes Volvo provides excellent and fast service at an affordable price. We take all our vehicles here.
I have a 2001 XC70 that has had its share of issues. When we moved to Fort Collins in 2004, I started taking my Volvo to Carl Duke and have had nothing but good experiences with them over these past 13 years. For the repairs and maintenance they have done on my vehicle, their diagnosis has been accurate, their workmanship solid and their prices very fair.As an engineer I know technical competence when I see it, the mechanics and management at Carl Duke Volvo exhibit excellence when it comes to Volvo maintenance and repair.I highly recommend them to all Volvo owners in the area.
Great place and great customer service! They always know exactly what is wrong with my car and always have the parts to fix it fast. Volvo repair specialists. They even fixed my airbag sensor when it almost deployed while on vacation. In my opinion these guys are great!
Very friendly and honest service.
These are honest, efficient effective import specialists with a passion for Volvo’s. Always quality work at prices preferential to the dealer.
Excellent customer service, knowledgeable, and trustworthy. I just picked up my Volvo today and am very pleased with the service and repairs, as well as the price! All done in a very timely manner. This has been the second time Ive taken my car to Carl Dukes and I highly recommend this shop :)
First and foremost, I need to extend a HUGE THANK YOU, to the people at Carl Duke Volvo. I myself am in the car industry and a customer of mine recommend us to Carl Duke. We have been having issues with our beloved 97 960 and arent currently in the best financial situation. We brought our Volvo in for a simple inspection to diagnose the problems.The shop closed at 5:30 and we werent able to get there in time so they worked with us so we could still pick up our car, which in itself was awesome! But when we picked it up was when we were really amazed! The mechanics at Carl Duke FIXED our Volvo. She had a terrible exhaust leak and you could hear her from miles away. For the first time in months she ran like new! There were a few other minor problems which they listed for us and they fixed as well. I was beyond happy and so incredibly relieved! THIS is how you earn customers business for life!We will never take our car anywhere else and again, we cant thank you all enough! Whether it was a small fix or not, you have no idea how amazing that was!Thank you so much Carl Duke Volvo!!
Ive been a customer of Carls since 1986. Most honest, competent and trustworthy mechanic in all my time! I have never had an issue he couldnt fix and I am on Volvo #7. I highly recommend him to anyone who shares my interest in Volvo cars.
This is a great place to service your Volvo. They have done a lot of work on my car for a very reasonable price. Management is very friendly and helpful. They only fix what is needed and dont try to add on a bunch of extra costs.
I have been taking my 98 Volvo here for 10 years plus and I must say they are the best people and mechanics around at a great price for working on a Volvo
This outfit is great. We have been using them for 22 years with a variety of Volvos from vintage to 2006 models. Carl and his staff are always honest, they do great work, and they have helped us out in a pinch more than once. Mick was great at the front desk for a long time and James has been great at filling his shoes. All of he mechanics are top notch. I wish they worked on Toyotas, I would take my truck there too in a heart beat.
Worked hard to discover the problem. Fixed it for no charge in the end. Great place with fair prices.
For years Carl Duke Volvo has taken care of my family. When I became a single mother of two boys under 5 I was in a desperate situation. I brought my Volvo in for repair. They knew how important it was for me to keep that car driving. They also knew how poor I was. Like family they helped me get by for years. Made it to 350,000 miles with their help and support! These guys are honest family men. Wouldnt go anywhere else.
I was really impressed with the service advisors here. There two guys need a raise.
Quick professional and moderate prices.
Best Volvo mechanic in the city hands down. Great people and very trustworthy! Reasonable price and good service.
Carl Duke only services Volvo vehicles and he is extremely competent. He is the only person I trust to work on my car in Ft. Collins. He and his son, James, keep up with the latest models and they give me honest advice when I need it.
These guys have done a truly outstanding job every time I have worked with them.Most recently, I brought my wifes 2002 V70 in after her radiator was damaged and started leaking coolant. We dropped the car off around 1pm, without an appointment; thinking it would be there for awhile, I asked if they could replace the transmission fluid as well.They had the radiator replaced, transmission fluid changed, and the car ready to be picked up by 5pm the same day! On top of that their quoted (and billed) price was only about half of what I though the repair would cost me.My Volkswagen is getting close to retirement, and I am seriously considering getting a Volvo just so we can use this shop for my car too. I cannot recommend them enough.
Unfortunately Im here all the time. But they always take good care of me and are always generous and honest. Highly recommended for Volvo owners!
We took our recently-purchased used Volvo here for maintenance. They did quite a bit of work, including remounting a badly-mounted radiator. After we drove it home, we saw steam/water pouring from the radiator and called the shop. At 5:30 as the shop was closing, they immediately sent a loaner car, brought ours back to the shop, and ran a full diagnostic. It turns out it was a sensor in the radiator that wasnt sensing the heat temperature and so failing to turn on the fan to cool. As a result, the car was overheating. It was one of those gray areas--it could have been that the remounting jostled the sensor loose, or it could have been on the fritz anyway. The shop didnt charge us a dime for the diagnostic or sensor. They just wanted to make it right. I really appreciate a shop that takes responsibility--even for something that might not have been their fault.
Dont expect cheap when it comes to Swedish car parts. That said, their prices are reasonable and they work quickly. In my experience, they do what you ask and will give recommendations for service without pressuring you.
Volvo widowMy late husband Gary has been turning wrenches since he was 10 and Prepping cars and painting since he was 13. He knew every junkyard in every area in Denver and beyond. He was a renowned available mechanic who would come to your house show you how to fix it yourself and charge very little if anything. Especially if you were a single mom or a student.We moved up to Carter Lake in our 50s in 1995 and rented a cabin from Kurt Gummere he who has had in the past and consider Gary to be his wizard Volvo mechanic. I know that Kurt has brought you some of his cars before. I did leave him my 1981 wagon.It’s the 1981 242 GL that I am writing to you about.I kept insurance and payments up on this car that Gary had made for me and taking great care of for me until I could no longer do it. When I finally moved into Loveland near 287 and 68th St., I found out that my trick of putting classic car plates and it didn’t work it they belonged to a Ghia. Since it wasn’t licensed, I had cataracts, and nobody to help out, it was towed to a friends house in outside commerce city and has remain there until I could find a way to get back to my child. Two years. Without a friend.Gary and I spent our most important times in that car we were always traveling in — it we had 78s before that and had a wonderful marriage. He just didn’t expect to have a serious heart attack and die on the job site. I didn’t expect to be left with nothing and no way to get to medical appointments now.I have been going to a hospital in Denver for 50 years and now Medicaid hope you will no longer pay for transportation to these appointments because they say I can get the same treatment in the area.NJH is the leading respiratory hospital in the world and has some of the most incredible doctors on the planet. It’s one of the reasons I’ve stayed near Denver since I moved to that hospital as a patient when I was 15 and spent a year and a half.Obviously I need help with My Volvo. The only thing that was wrong with it is that Gary always took off the thermostat and then put it back on before he had it inspected. When it was driven down here it was noted that the battery was low and that some of the fluids were low. The battery was stolen.It has brand new tires from BigO that should be replaceable for life, if they’ve said too long in one position. It needs to be registered and I do have the $ insurance for it even though I won’t be able to drive it.So guys I need your help. We’ve got a couple charities that do help out with people in this situation, there’s a question about a long-term appeals process with Medicaid, and in the meantime I have four appointments coming up that must be attended.It’s at 5880 Marshall Court in commerce city which is 57 miles from your garage. How can you help me?I’m in palliative care. He was a Vietnam vet and no he wasn’t able to leave me anything except a lot of memories and a wonderful Volvo that I need to be riding in again so that I have a little more independence.Oh it’s supposed to have some kind of special expensive steering wheel on it that Gary got through his 60+ years of wrenching.I eagerly await your reply. I have $300 set-aside. I will go find me but it needs to be moved and started on. He had great respect for you and your work. He was pretty much the Traveling Volvo Guru of Denver. We were blessed.Lisbeth West. (Mrs. Gary R West)Loveland, CO 80538
Carl Duke Volvo gets it right the first time.
They are reasonable and didnt seem like they are the kind of mechanics that are trying to pull a fast one on you. I would definitely be giving them my business from now on!
They are the best with Volvos in fort Collins. Plain and simple.
These guys are amazing if you have a Volvo. Whether you need repairs done or have a general question, they get you taken care of quickly.
Family owned dealership and repair shop. They were so helpful, in every way!
They have fantastic staff, everyone makes you feel like family. Affordable, and always explains the work that needs to be done on your car, and doesnt reccomend something that isnt necessary.
The Duke family are great to work with. They explained everything up front .
Tried charging me 900$ for a loose bolt on my alternator. Said I needed a hand full of things when it was a 2 minute job. The car drove back to Michigan the next week and made it back to Colorado with no issues.. hes running a scam
They know Volvos! Carl Duke is always able to repair my car around my schedule. I dont think either of my Volvos has been there longer than a day or two anytime they need work. I had an AWD failure on my S60 due to a bad AOC pump and the first shop I went to (hint it rhymes with babushka) was unable to even identify/acknowledge the problem. My mistake for not bringing it to Carl Duke first. They got it fixed for less then I was expecting.
Untrustworthy, expensive and incompetent. Very sorry I had my car sort of serviced here. Sort of because they failed to complete the job and made no excuse they did not care I was not happy. Dont bring your car here, go to the actual dealership, you will be happier
These guys know Volvos and are very reasonable with prices and what work is required. If you have a Volvo, bring it here.
Fair pricing and quality work guaranteed. Carl backs up his work.
They did what they said when they said for the price they said. Thanks much. Very, very happy!
If you own a Volvo, theres no reason to take it anywhere other than to Carl Dukes.Reliable and trustworthy service, just like your Volvo.
Very easy to deal with and helpful in determining what needed to be repaired.
Need work on a Volvo? This is the place!
Great fast accurate service
Carl Duke Volvo is the best quality service in Fort Collins. Period.
Honest, upfront, fair and fast
Great friendly service that wants you to be out and back on the road.
Knowledgeable staff
Got Volvo issue, call
Honest and thorough
Very fair!