Absolutely the best car purchasing experience EVER!No flash, trash or BS... No high pressure jabbering...just honest & open salespersons & financing dept personal...Extremely kind & polite service πI found the car I wanted to buy within minutes of meeting with my sales consultant, Jimmy, at 8 am. I finished my purchase with business manager Chris, by 10 am! Super Fast & easy! Wow!ABSOLUTELY THE BEST CUSTOMER SERVICE EXPERIENCE IVE EVER HAD!
We traveled over an hour to shop Shimkat Motors and were extremely pleased with the service we received. All staff (from sales to financing) were tremendously helpful and went above and beyond to ensure our buying experience was positive. They were knowledgeable, attentive, and didnβt pressure us, and when we were ready to buy, they worked diligently to complete the buying process in a short period of time, so we didnβt have to make an additional trip back. Extremely transparent through the entire process and followed-up the sale with a hand-written thank you note. Definitely, worth our drive and made our buying process extremely simple and fun! HIGHLY recommend!
Very High prices for used vehicles with really High miles and offer the worst trade-in value out of the 30 car lots i visited before buying my 2018 ram and it definitely wasnt from them. I highly recommend you avoid them they dont deserve your business.
My daughter had an issue with her windshield wiper while driving home from college in the rain. We called Shimkat motors and Brian in the service dept got my daughter in right away. They fixed her wiper and tightened the mechanism that controls the wipers ASAP!I am super impressed with their level of customer service and would recommend them to anyone!THANK YOU Brian!!
Grate place to take your vehicles to get worked on, an they are not as much as they charge at other places and their workers are older so they really know what theyre doing.
Fast low price oil change
Very friendly and accommodating service. Had an oil change and was in and out of there within 20 minutes!
Oil change was good. Looked at new vehicles while there. I am torn between Jeep Renegade Islander & Compass! It would be my first ever brand new vehicle.
Parts department is very knowledge and will always go above and beyond to help out the customer.
Nice Roomy Show Room, Good Customer Service
Shimkat has been I Fort Dodge forever good & honest people.
The staff were very courteous and helpful. The service was great!
Nice quick lane service, thorough inspection. Great coffee maker.
Very friendly when they serviced my car.
Very friendly and great customer service!
Joe Seca is always there and willing to go that extra mile. Very helpful!!!
Great crew, always helpful, Iowa nice.
Good place to have your car or truck serviced.
I went to Shimkat for my new car everyone was so helpful and nice. I will most definitely be coming back to shimkat for all my car needs from now on. Thank you tj, noel and autumn for all your help you guys made my experience there awesome and I couldnt of found this awesome car without you guys. :)
Great place to do business. They want to make the deal with you, not just make as much money as possible. Very pleasant sales team and enjoyable to work with. Will definitely do business with them again.
I have had a lot of help picking out a car as my first and everyone was very friendly and helpful. couldnt have been more happier with my first purchase! thank you!
**Traders Caution** The staff is extremely kind and nice to work with (thats the good stars). But, if you are looking to trade, be cautious, as they will only give you an Average Trade-In value for your vehicle at best. No matter if you have kept your vehicle in tip-top shape, stayed on top of oil changes, and even detailed it inside-and-out every year, they will not give you what NADA Guides calls a Clean Trade-In value for it. If they literally show you that they ARE giving you a Clean Trade-In value for your vehicle, chances are that the vehicle you are buying has not had its price reduced enough in your favor; so they show you the trade value is good since the purchase is high (bad). Just wanting to look out for other Auto consumers at Shimkat and warn them to shop smart . . it truly is a numbers game more than a make customers happy game.
I remember when I first heard about Shimkat Motor Company. My parents used to buy cars from there, and then when I got married, and had to buy my own car, I knew I had to go there as well. It started off as a used car, and then eventually my wife and I bought our own. Now, years later, I am still going to Shimkat any time I am buying a new truck. They are are just so good in general, and the staffs friendliness is unbeatable. I truly recommend.
We went in on a Saturday car shopping. There was a young man that came out to help us. We explained that we were looking to possibly purchase 2 vehicles and wanted to test drive 3 different vehicles they had on the lot. He took my drivers license and went to make a copy. When he came back out his manager came with him. His manager asked if we were more serious about one more than the others and proceeded to tell us that they were short staffed and basically had no time to test drive 3 vehicles, which is funny because we were the only customers there at that time. I felt bad for the salesman as he was relatively new and very nice. We basically felt that we were not important enough to help. Well we made it real easy for them and bought 2 vehicles that day somewhere else. Would have been a nice comission check for that young salesman.
Good customer service today
They ripped me off so much that I now refer to them as Scamkat. Unless T.J. wants to give me some of my money back then I dont know what there is to discuss.
Not really a fan of this place. I moved 3 hours from where I grew up and wanted a nice place to take my car for oil changes so I thought a dealership would be the place to go.First time I got my oil changed everything was fine.Second time something went wrong. I was going to work and my car just suddenly stopped and wouldnt go. I shut it off, turned it back on and the same thing happened. I went to push on the gas and my car wouldnt move. The only good thing that happened was Shimkat got my car towed and said theyd look at it right away. Well, right away meant almost 3 hours later. All they could come up with was nothing is wrong with it and dropped it back off at home. Now, they had said that my car needed a new strut and I know NOTHING about cars believed them and called my step dad to have it looked at when I went home. $350 later that turns out not the problem. The guy I trust told me it was just bad back tires and he was right.Maybe go there for oil changes but I definitely wouldnt go there or trust what they say when it comes to the inspection aspect of it.
My vehicles issue is still not resolved after 3 visits.
Super friendly and great place to do business!
After getting multiple cars from here, I soon realized that I dont know if I would go to any other dealer other than Shimkat Motor Company. The salesman and service is just not comparable. My favorite part has to be how they really explain things, each vehicle and product. It is just so good. Also, I can get my car in at any point and not have to wait that long. Love this place.
We recently went to Shimkat Motor Company to purchase our 4th car and yet again, we are so satisfied. Each visit, we are still blown away with the fabulous selection of vehicles that they have to offer. To add onto that, the staff is so helpful with assisting us with whatever we may need. Thank you to the wonderful staff that works here.
Purchased a Jeep Wrangler back in July and have been extremely happy with the vehicle and the whole buying process! Highly recommend Shimkat Motors
Bought a used car, everything was fine til the ride home and the gas gauge wouldnβt work. 8 months later still doesnβt work after they tried fixing it and tried charging me for it. They also didnβt mention it burns a quart in a month!
Shimkat Motor Company is an awesome service. Their main priority is their customers, and they treat us so well. Every staff member is excellent, but we have been working with David, and he is great.
They told me my, 2006 Cadillac. Was only worth 500 dollars. Now they are asking 3500 for it. I think they may have just lied to me. Not real honest.
Follow through on details was lacking with our recent pre-owned purchase.
High energy, positive, and helpful are the first three words that come to mind when describing the staff at Shimkat Motor Company. The staff member that I was working with understood exactly what kind of vehicle I was looking for. Recommend to all.
Ive bought 3 cards from them. Good solid cards at fair prices. Very pleasant people to help you.
Good place
Dave is wonderful! He helped me get the perfect suv for my family! We love it! Wouldnβt buy a car from anyone else!
Great follow up service from TJ and all the staff at Shimkats. Very impressed with the friendliness from people opening the doors to everyone being sure I was waited on! A staff member even took the time to pick up a newspaper blowing across the lot, you dont see and experience that kind of dedication in very many places of business!
My wife and I have purchased 2 new cars from Shimkats. It was a wonderful and easy experience. The service after the sale has been great too.
Great service fast good rates
I have bought many vehicles from Shimkat and Ive always been very impressed with their sales people, financing dept and their service dept. They are extremely reputable and I would highly recommend them!
Great team of people! Sales staff along with the management team and shop crew were wonderful to work with and handled all of my questions and needs.
I have to say my favorite part about Shimkat Motor Company has to be the staff. Over the years we have developed a working relationship that has led them to know and understand exactly what I am looking for. Also, not to mention, their pricing is competitive and fair!
Used the fast lane oil change and was done in 15 minutes. Friendly too.
Once again the people were quick and curtious. Air out of the balloon! They were unable to diagnose or fix my engine problem for my new dodge journey. Guess Ill have to hope it goes away on its own.
Very helpful over the phone. Not too good on availability for repair services though.
My Dodge diesel had almost made it back from a 5 STAR dealer in Sioux Falls when it died again. I had it towed to Shimkat Motors. They were able to get a diagnosis in a timelyy fashion and were courteous enough to let me purchase a rebuilt part and save about $1000.00. I didnt make it out of the driveway when it died again. Brian, the service advisor took over and about a week later the truck was running again. While it was costly and took some time the technician stayed on task and got it fixed. I believe them to be straight up and would recommend them. I am a former GM service manager and mechanic so I appreciate what they go through.
Best service department I have ever dealt with. They have personality and are polite and professional. Prices are surprisingly low for a dealer. DEFINITELY RECOMMEND!!!!!
No high pressure sales and they listen and are overly honest. Very nice to deal with.
Wonderful service. High quality vehicle purchase.
They are high on their prices. Plus I bought a Durango from them and asked them to fix the squeak in the front of the vehicle. They did a quick fix and send it out the door with me. Three months later they came back just as bad if not worse when we test drove it.
Always quick service and if there is a problem, they let you know
The service department here is superb. I brought my car in for an inspection and I was really impressed. Ill be back.
We were shopping for a van the salesmen would only talk to my wife, ignored all of my questions, even after my wife waited for him to answer me. later went in for an oil change special pricing, had appt took almost 2 hrs service manager was very rude didnt get special pricing have never been back
I enjoyed dealing with there staff, and the coursity they had. I will say they were very helpful.
The worst customer service I have ever seen coming out of the service department. My vehicle was in there more than a handful of times for the same issue which never got fixed because the sound goes away theres nothing wrong with it it was in there for other issues the first month we had it. Which surprisingly enough had to be taken in twice for that issue to get fixed because the first time it wasnt done. The man in the service department told me face to face, they would prefer to not work on my vehicle because they cant make me happy. All I wanted was the issue with my vehicle to be taken care of...I mean..I did purchase the extended warranty with the van! HORRIBLE experience. Only positive side was the loan advisor we worked with and the salesman who sold the van! I do not recommend purchasing a vehicle from this place and I certainly will NOT be back!!
Thanks to Dave Lastine. I really do love my new pickup. The service is second to none at Shimkat.
Service department is very nice. Worked well with my schedule!!!
I had my car serviced and the tech changing oil as super friendly and everyone else very nice. Thank you
Family owned company.freindly people.willbe back again .
Vehicle maintenance is not my favorite errand, but the staff and service at Shimkat is always top notch!
The guys at the counter or helpful and they take the time
Best car dealership around. I love this place
Awesome service I recommend speaking to Joe Seca one of the kind and helpful sales reps there great feeling there plan o. Buying my next ride from them
Great place to do business, always treat me right!
Great service, great parts department and always helpful sales associates!
So so
Great place and service! Talk to Joe for a new car.
Best car dealer around.
I recently got into an accident. The girl that hit me totaled my car. When that happens you do not have much time to find a new car. I drove a couple cars here with Dave Lastine. He was AWESOME! I came about a half hour before closing and he took me out to drive a couple cars. I couldnt do brand new due to timing of the accident. I fell in love with the Durango when I drove it. There were certain things I wanted in my car like leather, heated seats, moon roof. Since I had all of this in the car that was totaled. I found exactly what I wanted online. Drove another Durango at Shimkat I thought had all my perks. It did not and Dave was off that day. I talked to Ed Shimkat, he told me he would look around and get my info to Dave in everything I wanted in my vehicle and have Dave call me the next day. Dave was very much on the ball! He called the next day and told me they could put heat and leather in a used Durango they had for a fee. But, no moonroof would be included. I found one out of town with a moonroof loaded with everything I wanted then some...plus it was EXACTLY the color I wanted. If Shimkat had what I wanted I would have bought from them mainly because of their great service! If I had time to look around and wait for them to get exactly what I wanted I would have bought through them. Everything moves so fast when your car gets totaled. Thank you Dave Lastine so much for your attentivness and greatt service!
Always friendly service!
They are rude if you want to buy something used
Worked with me and my wife found a bank that would work with us and got us what we needed
They are always very helpful.
They are always doing a great job!!
They do all the simple little things others dont, It really adds up! We are very happy customers.
My dad has brought cars from them I just drive by to look at cars bomgaars is in same parking lot..............
Very helpful when i went to the wrong location to pick up parts for the place i worked! (Theres 2)
Always professional and thorough.
Went in for oil change was in and out in no time.
Was just looking locally 1st.
Always good service
My visit was very good and very quick
Great service
Very friendly salesman...we were only there to see if my mother could get in a van. He helped get her in and out of the showroom with their wheelchair.
Good oil change
Great group of people to work with!!
An average Dodge / Ram dealer with high part pricing and over the top hourly rate.
Excellent service as always
We had a screeching sound coming from a rear wheel on the 2017 JEEP we bought there. Turned out to be a rock lodged in there. They took care of it. Free.
Great customer service
Great dealer!
Great service department
Always there to help and answer questions
Friendly, helpful and patient!!!