Nasty customer service and very rude.. not like the other elegante beauty the one on university drive sunrise blvd those girls are always very pleasant always with a smiley face.. it’s sad that I have to shop here because sometimes I can’t find what I need at the other store…
Not a big as some beauty supply stores but still very very stocked! I would be highly recommend
Great place to shop your everyday hair supplies needs. Great place
Staff was okay. Charged my card twice and when I called was very aloof and unapologetic. One staff member said just call your bank and dispute it...everyone makes mistakes but at least be professional enough to apologize. I spent over $130 on beauty items really :/
The young lady named Mercedes was very knowledgeable about her products she sold and kind and patient. I felt comfortable spending my money knowing I was getting something I needed. Her customers service was superb 👌🏾. Because of her I definitely will be a repeat customer.
The ladies in this store are always so friendly!
If I could leave ZERO stars I would. I got 3 packs of curly crochet hair, a crochet needle and a Durag. My total came to be $34.and change. Got charged $72.84. NO LIE! Check you receipt. They are definitely getting over on customers.
Lazy staff, in a store with 1000s of hair they jus stay one place and tell you go look for what you want.
My hair and beauty needs
Love the time just gets me too working and cant stop in leave- in best place professional work out a styles.
I was surprised at the variety of stuff they had and I loved that they were supporting a charity throughout their store
Nice & helpful staff. Prices are ok, would be better without buying the card. However, if u buy enough, you can justify the card fee.
In and out pleasant experience. Always have what I need
Clean store, they have everything!
When I shop for my hair supplies I always go to Elegant beauty supplies because they always are well stocked with everything I need it save me from going to 2 or 3 place to find what I need and the prices not bad enough. 🌸💖
The staff is very helpful. Got to save money on our purchase. It was a great experience!
The staff there rarely smiles but i care less about that. They do help you with ever you need but you do need to have patience at times for sometimes they can look under staff.
This is why I dont like shopping at beauty supply stores, they for some apparent reason cant give prices over the phone. Tell me why? Black ppl stop shopping at these places. You know black ppl dont own them so why shop here.
This place is a nightmare, rude representatives, placed an order with Door Dash and they stole the food, very rude representatives including the corporate office Human Resources Stephanie and the assist Vice President. Be careful! Nasty people.
Pricing items, good customer service!
This has become my go to supply store they have a good selection of wigs and weaves but Im most impressed by the selection of products they carry
Wild and unprofessional staff named Tanya (not sure of spelling but she’s a coward) hangs up on me when I called to check on the availability of a product. She’ll be the reason this store’s P&L scale would be tilted left! Poor attitude!Update: I think they got rid of the Tanya lady. Service is friendlier now. They have great selections.
Very good. U get everything u need when it comes to beauty. I came for a wave brush and grease
The customer service needs a bit of improvement. Otherwise, the prices are good.
Went here on one of their grand opening. Saw all the main hair products and wigs and hair accessories needed for me to stay glamma fi,, so I was Happy. Some of exotic hair colors were not in stock for many hair style. But the popular colors 1b,1,2,26,27,30, etc was well stocked. Very knowledgeable hair stylist are in store to help you find your best look. Today I got some really good prices on top of the line brand hair, I was happy and this new supply store is next to Walmart in a good safe area away from traffic tucked away in the plaza with Walmart and other stores.
This is a good hair store but they close much too early and the employees are a little on the disrespectful side.
Love to shop for my hair make up and other accessories love it.
One of the most organized Beauty Supply that I have visited. Very Neat Store with nice people.
They have everything u can want
Beauty Salon had an excellent experience, but the restroom is always out of order. This is my 3rd time going there & not able to use restroom. Being handicapped makes it horrible when you cant use the restroom.
Their prices are sometimes reasonable but that new policy about buying a card for $10 in order to get the discounts. Not fair in my opinion a loyal customer should be getting free discount. For instant give a customer a card and for every $10 they spend they get a stamp . And when its finish you get like a % off . Just saying why should the customer pay to spend their money!!
Thanks for the assistance
Its a nice beauty supply store in a nice clean location which is the prime reason I go. It is small and doesnt have that wide of selection, but you can get many things from here including human hair extensions, synthetic wigs, matte lipstick, and hair products like dyes, henna, and oils
Very convenient prices are reasonable
I Can always find what I need.
The nice place to buy wave grease and a silk durag. Open late!
I love my hairstylist, she keeps me looking good and glamorous!!! Great team of loving people.
The ladies were super helpful and got me exactly what I was looking for.
The store clerk was upbeat, cheerful, and very helpful. Assisted every customer with a smile!
Always find what I need. Helpful workers..
Elegant always has what i need. Its the only beauty supply I go to.
The girls there were professional, great customer service and entertaining.
They have everthing you need for hair.
Affordable prices. Good selections.
Great service! Very nice and clean store.
Always find what Im looking for and always great customer service. Thank you!
The cashier at the register could move a little faster. My feet were killing me
Clean, well organized and good variety of selection. Glad I found you!
Friendly service but why do they need to charge the customers to get a discount card, charging the customer to buy. They should have a card where the customer get rewarded for spending money there .
Everything is overpriced and never buy any type of hair from here. No wig no nothing!
I always find what Im looking for.
Convenient location. Nice Deals.
My wife love shopping here
They were nice and its peaceful inside.
Cant get no help
My cousin loves this store.
No one said hello nor offered help!!!
This was my third location looking for a specific product color. The representative took the time to search the database and called the nearest location that had it available to confirm. After 2 calls turned out that the second location I went to yesterday had it in stock. If the plantation location took the time to research I would not have had to make a second trip.
Reasonable prices
Im a VIP, merchandise are great to purchase
They can be a bit immature and unprofessional shopping at this location
Gr8 place always willing to help you
Nice place
Store has what I need.
Staff were friendly and helpful
Service is desent
Great service by cashier.
Poor customer service
Most product s are to overpriced
Well stocked.
Very Helpful.
They had what I was looking for.
Great brands here
Love the convenience.
Great customer service
Service was excellent
Helpful staff
No help at all
Too expensive
Need more workers
Very nice
Ok
GREAT
Save and savings
Very good
So cute