Rob at US1 location is awesome. He knows what he is doing, listens and tries his best to assist to get you on the bike... Mine is not the greatest bike, hope to get a Townie soon, but it suits my needs for now. Still, he treats it with great care and gives good service. He even went a little extra to make sure it was fixed fast so I could enjoy riding over the weekend. He is really great - above and beyond what is expected. Thank you Rob! Sher

Had such a great experience purchasing our first bike, we went back and got four more!Rob is awesome and did a great job helping us find the right bikes for everyone in the family. And his service was excellent!

Great shop with knowledgeable staff. Thank you for your help with picking out the perfect bike for our son! He loves it!

Cant say enough about this place--had two great bikes that were mildly abused by being stored outdoors, and the repairs brought them up to almost new status. The staff was great about getting the bikes out of my van, explaining what was needed to repair, and fairly estimating the costs and the timeline for repair. Done on time and repaired to specs. Great job and bikes are ready for the beach!

I am in a state of semi-shock... My Downtown Bicycles crew has changed. Its going to take some time to get used to the change. However, the service I received is still at the top of the list of why I am and will continue to be a loyal customer and recommend Downtown Bicycles to any and everyone...!!!.

Nothing but good things to say about sales and mechanical support. I was looking to replace my 17 year old Specialized Crossroads Bike for a newer road riding that would be more comfortable for 25 mile rides as a recreational older rider. The Trek Verv3 low-step was recommended and has met all my needs. I felt the features I wanted were understood and matched for me. Also accessories were perfect choices, again specifically matched to what I was looking for without trying to oversell me. Rob set up my bike and was very patient in demonstrating the features and answering all my questions. He made sure the bike was set up properly for my height which is often not the case for short people. He is extremely knowledgeable and tweaked all the accessories to be most functional. I have already recommended Downtown Bicycles - Trek to friends, and would not hesitate doing so again. I write this, because buying a bike is a big investment and you want to have a relationship with a dealer you trust for future service.

Rob provided great service, was very knowledgeable and helpful! I highly recommend this shop for all your biking needs!

Awesome experience today! My sales rep knew exactly what I needed and provided a tuned accesorized bike by the end of the workday.

Fabulous.. Great customer service! Excellent bikes and accessories!Highly recommended!

For the past month I have been shopping around for a bike. A friend recommended Lauderdale Cyclery. Compared to all the other shops I visited, Lauderdale Cyclery is definitely a cut above the rest. Rob greeted and assisted me through the process of selecting my bike. He listened to my goals and had some suggestions as to what I might like to consider. I purchased my bike and Rob really set me on the right path for this new component to my wellness goals. Ill be dropping back by for a few accessories and will schedule a tune up (included) at the designated time. Thanks, Rob, and Lauderdale Cyclery.

The guy with the Patch the Pirate running the shop is a real good guy real helpful real professional good bike shop....

Had a great experience at Lauderdale Cyclery getting 2 bikes very quickly during this pandemic. They took the time to explain each types of bikes and what would suit us best. We love our bikes and have been enjoying the outdoors!

Great people. They really work hard to satisfy their customers. I have purchase three bikes here.

The guy that helped me was outstanding. He addressed my issues and got me rolling again. I would highly recommend this establishment... thx Gary!

The guys there are GREAT! They really know what they are doing. Prices are very reasonable! Very helpful and friendly!!!

Rob, provided me with excellent customer service. Rob went above and beyond to be helpful. He is knowledgeable and efficient. Diego was helpful as well. They are a great team. The whole experience was positive. Thanks again!

Best cycle store in town. They really know everything about bikes. Jump over backwards to give excellent service. I highly recommend them!!!

Great service. Good guidance.

Great experience buying my BOSS bike. Its a great bike and they were very helpful fitting me to the bike and getting it road ready.

Excellent customer service. Friendly and helpful.

After spending the day at 7 different bike shops...let me tell you one thing, the world of bike sales seems to be unwelcoming. Rude sales people, no one willing to help answer your questions etc. I own 2 businesses that thrive on customer service and let me tell you I know when an owner of a business cares and when they dont. I walked in to Downtown Bicycles / Lauderdale Cyclery and spoke to Derrick (the owner). WHAT A BREATH OF FRESH AIR! Super nice guy, very funny, hes a rider himself and took time to understand what we were looking for and helped outfit us with exactly what we needed. I get that theres a shortage of bikes nationwide due to COVID but Derrick had bikes and the prices were great! I would HIGHLY recommend!

Best Bike shop in town. The owner Derek spent time with us and help find the perfect bike for my wife. No pressure knowledgeable staff. Thanks Guys

They delivered the bike faster than promised. Came back clean and didnt have to return for any adjustments. Always helpful staff.

Staff and selection is excellent. Awesome service and customer care. Cycling knowledge is very helpful.

Great assistance. Super friendly. Great products. Great customer service in this difficult time of COVID. And there were very safe. No contact. Thank you to my salesperson and tech Rob.Kathleen

I was scheduled for a major ride on a Sat so I took my bike in for a warranty checkup on a Tuesday. I told them I needed it back by Friday and if that wasnt possible Id bring it some other time. They reassured me itd be done by 5pm on Friday.

Great place...Owner helped me with a quick tuneup of my trike and had some toe strapped pedals in stock too.Will definitely go back to this awesome bike shop.

I dropped my bike off for a tune up and repairs. This is a really good bike shop with a great inventory of bikes and accessories at reasonable prices. They provide quality work in a fast time frame. They know what they are doing. I will be going back for all of my biking repairs and needs going forward.

They got me all situated in time for my wife to have an awesome birthday!

I was really pleased with the quality and selection of bikes and accessories available in their two local stores. The staff were both knowledgeable and helpful in selecting the right bikes for us.I also purchased a quality bike carrier which they installed on my vehicle and I was able to immediately use to transport our new bikes home.

Great service and the team provided me with options that suited my needs. Appreciated the recommendations provided as I weighed my decisions. Will certainly utilize Lauderdale Cyclery for my needs in the future.

These people know what they are doing. They take their time and make sure you are comfortable with your decision. And the service after you buy a bicycle there is 5 stars!

Very helpful in helping me find out the value of my bike and they have very big selection of bikes on display for sale

Our sales man was very knowledgeable and helped us pick out a great bike. Also was very quick with getting the bike ready to ride with the items we purchased. Thanks

These guys were amazing! Talk about knowledgeable and patient! Totally sincere and got me to understand the bike I was buying. All they need is an espresso bar on sight and I’ll never leave.

Rob stayed late to help my wife and I with a basket and lights purchase for her awesome bike - Rosie Stardust. Even though we arrived at closing, he stayed late to help us with what we were asking him for without any pressure for us to leave earlier than we needed to. Not only did he make a good sale on us but he strengthened my resolve to use your company more often. Rob was exemplary employee can salesperson. He did not push anything on us that we did not already want and made purchasing and ordering extra parts very simple and painless. When I called back a few days later, he remembered Rosie Stardust by name which I thought was really cool. Give that guy an awesome raise!!!

I always have a good experience at Lauderdale Cyclery. Most recently, I walked in and was acknowledged promptly, and was then served promptly while I waited, which involved installing a new tire on my front wheel rim. We chatted during the installation. Pricing was fair. Store is clean and staff are friendly. Location is convenient and parking is adequate.

Friendly quick and reliable service. Would definitely recommend

Always friendly and knowledgeable! Best cycle shop in town!

Blew out a tire on my old bike. Rob replaced tube tire and liner in no time. Thanks Rob!

Expert and fast repairs, reasonable prices.

I was a walk in with a flat front tire, and they took me right away, diagnosed the problem, and showed me the slit in my tire and hole in my inner tube. Then they replaced the tire and inner tube while I waited. A very nice experience.

Good polite service.

I will be riding in a charity ride in November and am coming from across the country. I didnt want to fuss with shipping my own. I was able to rent a bike and not have to worry about where I was gonna store and ship and all that. The assistance I received was top notch! Communication was key in this transaction and everything was clear. Will definitely use them again and recommend to everyone!

As a local bike rider Ive visited Lauderdale Cycle for years, everyone is always very knowledgeable and helpful. After researching bikes I finally had the opportunity to purchased brand new Trek FX 2. With Garys help, I purchased all the accessories I wanted. Gary was great, you can tell he really enjoys the bikes. After many visits I was stoked to buy my bike, and it arrived, was fully built and ready for me within a week. I would HIGHLY recommend Lauderdale Cycle! : )

Took my beach cruiser there to get the rear wheel adjusted. They were very friendly and helpful. They fixed it right on the spot. That to me was great customer service.

Outstanding service, professional staff and fair prices. Highly recommended for both sales and service.

Great store- salesman was knowledgeable and friendly! Nice experience and I will go back!

This place if definitely on the pricey side for bike repair. I popped a spoke on Cannondale and uncounted my tube and tire. Not the first time I need this repair. I was told $50 for one spoke to be replaced. Long story short went over to LBS across the bridge and it was done that day for $15. If you want to waste money service your bike here, not me!

Lived up the good reviews I read. While driving into town on vacation I had a bike shift that popped the cable cover on my dropper post. When I arrived I also was having shifting issues. I was at the shop Sunday morning when they opened and was very happy with the service. Had to fabricate a cover for the dropper post cable, did a quite shifter adjustment, and had me on the trails very quickly. I highly recommend this shop.

Quick efficient repair of my bicycle! Thanks so much.

Excellent service. Super knowledgeable. Derek was great!!

Excellent service and selection. 2nd bike purchased from there. Willing to deliver, since I was unable to pick it up.

Great business. Very efficient and organized.

Great place, Honest, Patient, Informative

Knowledgeable staff, fast friendly service!

Staff is awesome so friendly and nice! I would recommend the shop and the staff to anyone! Gary and Rob were great!

5 Star 5 Diamonds

Its now Downtown Bicycles and the place is better. Great service and selection

I have done business with this store for years and they continue to provide excellent service. Gary and his staff are amazing Even though I now live in Texas I will continue to do business with them for years to come.

I just moved to Florida and my bicycle needed servicing. From the moment I arrived I felt welcome and comfortable. Gary held the door open for me as I wheeled my bicycle inside. While I expected to leave my bike there, he performed my maintenance while I waited and provided valuable advice. The fee was small and reasonable.I told them all at the time they were now my go to bicycle shop and they really had quickly earned my loyalty.I announced to the whole shop, youve got my loyalty and youll have to screw up 6 times in a row to lose it!

Great experience - Derek is super helpful and made buying our Townie bikes easy and fun! We love our bikes!!

Good service

Great service! Busted one tire on my way yo Pompano and walked two miles to a bike store that wasnt open. Called the Cyclery and they offered to pick me up. Not only they did the full service but we shared a nice lunch on a local hoagies place. Recommend to everyone.

I knew what type of bike I wanted. The service was very good. The man that waited on me was very friendly and helpful.I’m loving my new bike!

Great service very knowledgeable. Same prices online .support local!

These Guys know their bikes and dont try to sell you. They appreciate your cycle and take good care of it at the shop :)

The staff is friendly and helps you the minute you enter the shop. I highly recommend Lauderdale Cyclery .

Terrific store. great staff.

I was involved in a hit and run accident on my bike. I pushed my damaged bike to Lauderdale Cyclery for repairs. Although I cant ride for another couple of weeks my bike was repaired and looks better than new. They did an excellent job in a short amount of time. Very friendly and knowledgeable. I would highly recommend Lauderdale Cyclery if youre just getting started or are a seasoned pro.

Very pleased with the customer experience provided with Kyle and the owner. Very convenient because we live in the area. Simple needs for our family and they were helpful and educating us.

Very knowledgeable staff. They are an honest bicycle shop to do business with.

Great service, second bike I have bought there.Thanks!!

Lauderdale cyclery has taken care of me for 25 years! Gary and his team are honest and hard working! Do not hesitate!

Great bike shop and friendly owner and mechanic. I like that prices are posted for basic services and they will do minor repairs on the spot.

I was referred to this shop to get my bicycle fixed and I must say these guys were honest, reasonably priced and they went above and beyond my expectations. My bicycle rides with a brand new feeling again. I highly recommend this place for all your cycling needs.

I cant say enough good things about this store. My wife and wanted to purchase a couple of Bikes and was not knowledgeable on the types and size. Gary was great in helping us make the right decision by asking what type of riders we intended to be. He then fitted us the proper the Bikes. They went even further by delivering the Bikes to our resident and installing the Bike Rack for our vehicle. Professionalism was exhibited throughout our visits. Thanks again Gary !!!!!!!

I recently purchased my first bicycle in 30 years from here. Nothing special, just an entry level mountain bike.Had I been looking for something more than that, there was certainly a range of other options available on the sales floor.The salesman I dealt with was friendly and helpful and I was riding away on my new bike within half an hour.Since then I have put a few miles on it and all the new parts had started to stretch and bed in (as is expected). I rode the bike back and asked if it could be re-adjusted, fully expecting to leave the bike there for an hour or two.No way! The service guy had it sorted out in 10 minutes flat at no charge :-)I already have my eye on my next bike and it will surely be purchased from here.

Great store, great prices, great staff, lifetime customer here!

**Update** Lowered my rating to one star. This generic response just proves the lack of customer service.Nice looking shop with a great location. Unfortunately, they have bad customer service. You walk in feeling unwanted unless youre buying a new bike. I would Rather drive 59 miles to my old local bike shop before I spend my money at this place again.

The whole buying process was so easy since my salesman Derek, who was so informative and nice. Great experience.

Starting to look for a bike. Stopped in as I was passing by. Friendly, professional, no pressure which goes a long way with me. Highly recommend.

Easy, no hassle neighborhood bike shop for kids and adults. Kyle is very helpful and knowledgeable.

Great place. I recommend it without reservation

Store is nice, clean and staff are friendly. Prices were fair compared to the other stores but I came because of the top level mechanics. Miguel tuned my bike and the help from the other employees Kyle and Jenn were above expectations. Go here if you want to support a smaller shop!

Fantastic customer service and selection, knowledge.

Very knowledgeable, helpful, and friendly staff, with a great lineup of bikes from multiple manufacturers.

Very knowledgeable staff. Willing to go out of their way for the customer.

The best bicycle shop I ever did business with not only are the prices more than reasonable the shop owner donates his time for the Florida Tour de Force bicycle ride for police officers killed in the line of duty in the state of Florida. If you are a LEO please give your business.

Great service and fixed my bike for me while I waited. Will go back and highly recomend them.

Great services...great guys

Great and quick experience purchasing a bike and the mechanics are excellent and know all there is to know about any bicycle. Great shop.

Gary was very helpful in fixing my wifes bike as well as seling me a new Trex Verve 1 went over options for alot of other bikes and told me based on my description of how i was going to use the Bike he recommended the Verve 1. Very impressed with his knowledge and willingness to listen to me and steer me in the right direction not just try to sell me a more expensive Bike with features i would never use. Thank You see you for service.

Nice people, fair pricing, good experience. Will be going back, no doubt!

Great guys, great service

The best Bicycle repair shop Around .....From the Tune ups ..I had done on my bikes And also Major overhauls .. My Bike is now a fine tuned Machine .....Thanks to Gary and his Crew of fine Mechanics.....

Mom and pop type business. Personable and they listen to your needs.

Excellent service. Kyle was very on point with his service.

Nice shop recently moved to North Federal just north of commercial blvd, completely renovated shop . I have used them for awhile now and have had great experiences and excellent work performed on my bike . Dealt with Dave and he was knowledgeable and polite

A very well run bike shop---knowledgeable staff and some of the best product support ive ever experienced....weather youre a pro or a beginner they got what you need!!