It has been a pleasure working with Total Diabetes Supply as they are professional and have exceptional customer service and support. I look forward to continuing to work with them in the future. Thank you for making living with Diabetes that much easier!
Great price, great service and great delivery!
The good news: TDS prices are very competitive and generally quite reasonable. The bad news: They don’t specify the shipping option on the website and I now know why they don’t want us buyers to know, they use FedEx. I didn’t really think about it when I ordered, but TDS ships requiring that you be home to sign for the delivery. Of course, they don’t tell you this anywhere on the website. So I get an email from FedEx saying they will deliver on Saturday sometime. I am not home that day. So after a lot of work on the useless FedEx website, and paying $11, I now have the privilege of having it delivered on the next business day. Fine I stay home. They never showed. They never did ship it to me. Now I did call TDS and complained they did ship a replacement and after I insisted they just leave it on the porch, it did come. That is why I am giving it 2 stars instead of 1. These are diabetes supplies! They are life critical. TDS needs to come clean to it’s customers about it’s ridiculous shipping policy.
This is a great company to work with. Always receive my order promptly. Good company service.
Honestly after checking out other sites, this site has been great! Super fast shipping!!10/10
Talk about fast, responsive customer service! I worked with them via email, and I always got a reply with exactly the information I needed within a couple of hours. One email I sent had a reply in just a few minutes. Usually when it comes to anything medical, I have to wait a day or more for a response. These guys were on top of things!
I would have given 5 stars, but the reason I gave 4 is because I wasnt able to track my package. I have to download a app called shop and that was the app that was supposed to track my package. But I was still unable to track my package.
Total diabetic supply was not only easy, but the O2 spa Missouri that I ordered was receive quickly, in good condition and works as well as as your reviews stated it was, which is excellent. I would definitely recommend your business to other diabetics and my peers in the medical community. Cordially yours Cathy Sayles
Total Diabetes Supply has the BEST prices, selection and customer service that I have seen!! Shipping is super fast and merchandise quality is first rate. I couldnt be happier with them!!
The log books came rather quickly. Of course, it helps that yall are in the same state.
Very quick delivery, I will be reordering here!
Great products. Super fast shipping. Totally recommend it
It took three times to get the order right. The first time I explained I needed fast shipping. Instead the person who took the order put it in incorrectly. She told me I needed to call back the next day because she couldn’t change it. This kind of surprised me but I did anyway. When I called back I thought it was fixed and then I ended up getting double charged. I had to call back again and I was treated rudely until the manager finally called me back who was nice and refunded me the additional shipping fee for expedited service.Finally I get the product which is substandard. I’m totally disappointing all around and would not recommend
I ordered the diabetic supplies for my wife. Was really happy with the price and quality of the products. Also satisfied with the quick delivery. Will definitely order in the future.
The product I ordered arrived promptly and was well packaged. Thank you!
We’ve been long time customers of Total Diabetes Supply for maybe 8-10 years now. We’ve NEVER had a problem with the MANY I mean MANY orders we’ve placed with TDS. I placed another order the other day and had changed our address to simplify things on our end. Travis Smith with Total Diabetes Supply took the time to call me to verify that was us making the $800.00 order since it has always been shipped to a different address. I was so Grateful that TDS actually cared enough about us as a customer. I asked for Travis’s supervisors name and email and Travis explained he was one of the supervisors. So I wanted to finally leave a GREAT review for such an amazing company and more so for having Travis Smith doing such a great job. Travis made me feel like we where important not just a number or a dollar sign. Please let Travis know what an asset he is and because of service like this we will continue to do business with Total Diabetes Supply. God Bless & stay safe. Be kind to one another please as you never know the struggles someone is going through. 🙏🏻💙🌏
I needed to order the syringes I use because I cant purchase them in the grocery store where I used to fill my prescriptions (cheapest ever) - because I dont have an insulin prescription in their books to tether to the syringes. There is no law stating that a patient has to have their insulin prescription and I didnt want to go into a lot of detail that revealed where I transferred prescriptions to nor any other personal data to the previous pharmacy. They do not have rules saying they cant sell them to me and certainly no laws saying so. They were rude (after years of selling all my medication and accessories to me...) so I found Total Diabetes Supply - I ordered what I needed, it was shipped quickly and they communicated well. The item was received very quickly, and I received notifications by text and email the whole journey from the warehouse. I would definitely recommend them - just follow your state laws for purchases of syringes. They have a list of states that have restrictions or limitations. I will definitely use them again!
Might be silly reasons they need to exist, but when you are in dire need with no other options you will be happy they do. Products as described and very fast service.
Quick delivery and the lowest prices
Processed order quickly and recieved it on the expected shipping date. Will order with this company again.
Great company that truly values their customers!
Ordering was simple. Checkout was no problem and received the item promptly. Thank you.
Fast delivery. Great expiration dates on blood glucose test strips (7/2022 vs. 12/2021 at other online places).
Probably not TDS’s fault, but I still have not received my order placed almost 4 weeks ago— stuck at a USPS location in MiamiUpdate: I just received the order, and as suspected, the package was hung up by the USPS at their transfer center. Diabetes supply promptly sent out the package, correctly as ordered.
Ordered on the 12th. Got an email saying that I should get it on the 16th. Still waiting!!! Tracking says it is in transit since the 16th. Guess I will have to call the company. UPDATE 2/25/21 .... TDS contacted me and let me know that the package has been updated and is in Kansas City . They also credited my account for shipping. Stars go from 1 to 4..
Please verify customer emails prior to spamming them every single day.Dear @Earl Kersey, please stop using my email every time you sign up for anything online.
The Oximeter is a well-made Quality product and so were other products I ordered. Price was very competitive, priced lower than other sellers offering inferior products. The order delivery was fast and arrived when expected. I dont know what else I could ask for. I will do business with these guys again.
Great service with a fast turnaround time!
Our 93-yr old friend who lives alone and has macular degeneration called us in a panic. Her blood pressure was 195/90 and she was ready to go to the emergency room. Her b.p. machine had broken and she was using a cheaper version lent to her by a friend. So as her bad readings went up so did her anxiety and blood pressure. I called Natalie in customer service on Monday at 4 pm and she arranged to have a talking blood pressure machine shipped to us 2nd day air. We received it on Wednesday morning! Natalie listened to my tale of woe and came through for me. She was fantastic. You couldnt ask for better customer service. I hope Natalies bosses know how great she is in helping and keeping their customers. We were able to calm our friend that we would have a machine to her by Wednesday. So thank you Natalie. I was lucky to have picked up the phone and have you at the other end. I would recommend this company without reservations.
Total diabetes Supply is the only place I have found where I can easily get the pen needles I need (pen needles at a reasonable cost are not always available in my small town and I cannot go out to shop during this pandemic due to my advanced age and medical conditions.) I also recently ordered a new, affordably- priced meter of the same brand I have been using, and three levels of control solution to double check my high blood sugar. I was worried that perhaps my older, existing meter had stopped working correctly. Delivery is fast and what I need is available and reasonably-priced, so I will continue to order from this company indefinitely.
Quick and easy buying experience. Shipping was quick and the product was as described! Will be using them for all future supply needs!
We are brand new with this company and I am impressed with how things have gone thus far. Their user guide is direct and easy to understand. Getting the equipment registered went smoothly, insurance benefits explained without my needing to ask. Questions fully and pleasantly answered. Reassured help was available if needed. I look forward to doing business with this company. Lois Smith.
Im a nurse and was looking for a resource for clients who cant afford their diabetes supplies. I was pleasantly surprised at the quality of these products, and the speed of shipping. Best to order in bulk, as the shipping costs are more than the products! Overall, totally worth it!
I had a leftover vial of insulin from a hospital stay. I have always used insulin pens, so I didnt even know where to get needles or if you needed a script for them. I certainly didnt want to waste what I paid for, so I did an online search. Total Diabetes Supply was awesome! Their prices are very reasonable, the choice of how many you may need was great! I didnt have to buy in bulk just for my one vial. Their delivery was packaged well and came a day early. I highly recommend this place for your diabetic needs!
They did a great job getting my wife’s supplies to her. Fast
I love Total Diabetes! Being a type 1 diabetic is not easy, and not being able to find my supplies with Covid 19 going on makes it harder, however, I ordered from the right place! I got exactly what I ordered and they are organized enough to let you know when your order will and has arrived. The prices are great and I got what I needed right on time!
I needed some diabetes syringes with 4-6mm needles. Your store had the syringes I wanted in stock and they were shipped promptly. A very smooth purchase. I will use your store again in the future.
My first order with Total Diabetes Supply was simple, easy and I only wish I had been doing it that way before now! My order was delivered within a weeks time right to my door, and can make reorders right on line, and not have to worry about calling in for a new prescription, a trip to the pharmacy, and paying WAY TOO MUCH for them! Thank you Total Diabetes Supply!
Supplies took over 2 weeks to be delivered. Was told that it was because of Covid. There was no warning there was no communication in regards. When I spoke to customer service they were very rude and unresponsive. Terrible customer service. Understanding that there are issues diabetic Supplies should not be set for the same rules we are not talking about toothpaste it is medical Supplies
I was looking for a new meter for my husband and we wanted something accurate but also easy to use with inexpensive test strips. Your knowledgeable and patient customer service representative provided me with the information I needed to make the selection. The meter is perfect for his needs and we are saving a TON of money on the test strips! There are a lot of places where you can order diabetic supplies, but they aren’t staffed with caring and smart people like this!
Even with insurance the price of insulin pen needles is ridiculous. I found Total Diabetes online and ordered needles at more than half the price of our insurance deductible. The process was easy and they arrived on time. Great company with very reasonable prices! Thanks Diabetes Supply!
I have used this company for 3 years now and will continue to do so. Ordering is super easy and I always receive my order before I expect it. Fantastic customer service. Highly recommend
Absolutely amazing experience. Quality products at great prices. Ordered processed sent and received in a time frame I expected even exceeded my expectations. Will absolutely be using this company for future purchases.
So grateful to find a source for the test strips I need, especially since I can no longer go out a lot lately. Theyre even cheaper than what I had used from Walmart, and certainly of higher quality. Thanks!
I have been a Total Diabetes customer for 2 years. I switch to them because of their excellent customer service and reasonable prices. I highly recommend Total Diabetes to my fellow diabetics!
Getting harder to find affordable pen-needles, and TDS delivers on that! Thank you TDS.
I ordered 2 weekes ago and I still haven’t gotten my package. I fixed the zipcode but I still don’t have my package. If you guys don’t send it then give me a refund.
Love this place. You cant beat thier prices. Even with two insurance plans my insulin needles and pen tips are 35 to 40 per 100. Rip off. But thru Total Diabetes Supply my needles are 13.00 and pen tips 10.00. For the ones I buy.Ive been with them total for yrs now. Thank you Total!!!
Ive been a diabetic for 19yrs and cope with it long time. But since I seen your product, you have something that I wanr. Im definitely recommending this site everyone, because you have the best product in the market.
Definitely will be using TDS again. Good prices and quick delivery. I am pleased.
Ordered strips but realized my company has a new plan so I was going to use themI received 2 boxes of strips so I called for a returnthey gave me less than half the money back which wasnt explained to me.I would have donated those strips to someone who really could have used themI want be needing your services anymore but where is your empathy duringCovid 19Just the principal as I certainly can afford them but now I will be getting my supplies freeSteven
Easy online shopping layout to find the supplies you need efficiently... notifications to update you through the order processing and shipping progress.It did take a couple of weeks to receive my order in the mail, so be sure to order in advance!
Excellent customer service, and quick delivery. Just wish they delivered overseas.
I ordered 60 Tru-Metrix Diabetes Test Strips&was very pleased with your pricing.I got them in a timely manner&will continue to buy products from the Company.TY
After long time struggling w prices and oof stock lo stores I found the perfect shopping spot for my blood sugar needs fast shipping and lots of products to choose from love it thanks so much for the great service
Excellent service - good prices - was extremely happy to get this hard to find product. Will most definitely be a return customer .
Great price and shipped super fast.
I was in Walmart looking for test strips when I discovered that they were all sold out (those specifically for my glucometer). I moved toward looking online, and stumbled across the website. After seeing that I could purchase two boxes of the same test strips for considerably less than at Walmart, and one-fourth the cost of one box at CVS, I decided that I would stick with Total Diabetes Supply for my blood glucose regulatory needs.Also, the shipping was much faster than I expected, and, what the anticipated delivery date was calculated to be. 👍🏾💯
My experience with Total Diabetes Supply was very good. I received my order in a timely fashion. The discounts were great. I will definitely reorder.
Easy to search the site and everything went smooth
Great experience! Timely shipping and competitive pricing. Will definitely order more supplies. Thank you.
Ordered on Friday night but didnt ship until Wednesday. I thought the syringes were great. Great price and quality. Is shipping was more expensive then syringes. Next time Im going to go to Walmart and get their ReliOn brand for less money. Itll be quicker and cheaper.
Well priced product. Pretty fast turnover.
It was a seamless order. I will use them again.
These guys are the real deal found what I was looking for great prices and super fast shipping will be staying with them for future orders thanks again
My second order came quicker than my first order but all and all Im happy with this company. Will be ordering more in the near future.
Efficient service. Use frequently for mother’s diabetic supplies. Fast shipping. Great!
Great prices on the products that are hard to find locally and at a much higher price..
Easy to shop website, easy to find items. Great priced. Found what I needed.
This place has the absolute cheapest prices on all the things diabetic related. Walmart usually is the cheapest place to buy anything in this country other than an online source. But this place beat Walmart hands down by at least 75%. Ive only had to contact customer service once when I first did business with them but after that I knew what to expect. 100% satisfied this company is wonderful
I ordered some for my aunt and they came on time the company was very PERFESIONAL and on point and I will definitely order again from total diabetes supply. 😃
Delivery is on time and the prices are outstanding. Ive tried other companies online but no one has these great prices as well as the easiness of ordering product from this company. Thanks you Total Diabetes Supply!
Quick delivery for my diabetic min pins U100 syringes and Total Diabetes Supply beats the prices at the local grocery stores and pharmacy for BD U100 syringes. I cant be happier with the quick delivery and customer service. They seem to have everything.
WHEN THERE WASNT ANYONE ELSE WHO WAS THERE, TOTAL DIABETIC SUPPLIES STEP UP TO THE PLATE. HOOOMMMMEEEE RUN THANK U MIKE B.
Im not diabetic, but have it on both sides of my family. I test myself occassionally. Found your site from the test strips I use from Walgreens, was pleasantly surprised with your prices, and even with shipping was less than what I was spending. The ship time was great and the convience of getting it at home was nice.
So far best prices for home care diabetic supplies Ive been able to find. Package tracking and customer service are well done. Only thing more I need is a sign for delivery option so I dont have to use a friends address where deliveries can be secured.
They have always been very expedient and reliable, Ive only ever had 1 issue when I I first started using their service, a package took 5 business days to ship out, when it was brought to their attention they accredited me $ 10.00 credit and a 20% discount on my next order, shipping is still quite fast during the COVID-19 outbreak.
I appreciate the fact that you carry the products that you do. They are very hard to find elsewhere. Thank you for being there.
Although Total Diabetes Supply did not ship next day as they advertise, the laces arrived at the end of the expected date range, so no complaints there.I orders two sets of the elastic laces, black and white and am very pleased with them. I have a pair of Dr. Comfort diabetic shoes that came with regular laces as well as the elastic. They are great to use and when TBS ran some on sale I picked up two pair.I highly recommend.
I have been getting insulin syringes from this company for a couple of months now. They are great to work with and will make sure you are getting the correct items for your needs. Definitely recommend them for your needs. They also offer coupons to save money-and who doesn’t want to save money!!!
My husband was in need of log books for his Diabeties and it was extremely helpful to be able to order them and have them delivered so quickly. We will use your site again for ordering.
Good selection. Reasonable prices. Items in stock not found elsewhere.
Product delivery always on or before schedule; Products always top quality; Disputes, if any, are reconciled immediately; I will always recommend, and use, Total Diabetes Supply for my diabetic needs.
We are so grateful to have found TDS! We can get our diabetic supplies for half what we pay in-store. Thank you!
Fast delivery, great service. Strips work as advertised. Thank you Total Diabetes Supply!
Easy-to-use website, quick delivery, great product. Will use again.
I have to rate this company a 1 at this time because Ive yet to receive my order.
I save money and the shipments are very fast. No problems so I am satisfied. bb
I got what I needed fast and for a good price.Thank you. Pam Alden
Order was correct and was impressed with how quick order was sent to us. Definently found our new source for ordering the diabetic supplies for my 14 year old daughter who is a type one diabetic.
The staff at Total Diabetes Supply were friendly and easy to work with. The diabetes diagnosis was something that happened recently, so there was a lot to navigate through when it came to prescriptions and online ordering. The staff was very helpful and patient. The prices, quality of products and service at Total Diabetes Supply are unmatched. I will continue to do business with them.
Overall good experience. Products arrived on time, and in good condition. When items out of stock they kept me informed,and gave me a date it would be in. It was shipped on that day as promised
Very good service and 100% original products. I recommend you to purchase your diabetes supplies from this store. Im very satisfied!
Very good customer service, I took one star off Bcs when they send me my order it was missing the shoe, it wasn’t there fault usually takes 10 Business To get it, it never said on the item description neither on check out, but at least send a courtesy e-mail shows that I will get my remaining order.
The attention to details are hard to find else where, and tracking your order is just as easy.
This was my first time ordering from you, very pleased will order again. Thank you very much.
Fast service and good quality. Will use this again. Thank you.
Website was great, excellent prices and order arrived very quickly,
This company is an absolute heaven sent to me i have never had a better faster company, they are always on time with delivery and send me only the highest quality product for a remarkable price i would never use any other company.
I am my moms caregiver. There is a lot going on with her medically and its so comforting to know that during these difficult times in our world, folks like the ones at Total Diabetes Supply come through with much needed supplies so that I can give my mom the care she needs and deserves. Thank you!