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AutoZone Auto Parts
813 Gault Ave S, Fort Payne, AL 35967, United States
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AutoZone Auto Parts
Comments
LM
Review №1

Redd helped us when we were there and she was absolutely amazing. She went way way way out of her way to help me and my wife. She definitely deserves a raise! Thank you Redd! You were a God send!

Ed
Review №2

I just want to share that I broke down on I 59 at the Alabama Welcome Center at 3:30pm for some odd reason my power steering cap blew off my diesel,,and left me stranded,, I called AutoZone that’s where i get my oem for my vehicles,, Red and her coworker help me get the parts and she brought them to me I was fixed and on my way A++++ to this store

Br
Review №3

Very rude people working there! Wouldnt return a damaged product I had bought even though I had the receipt! Lost my business...

Jo
Review №4

Just what you need in a time of much needed help and understanding in the current status of my car it was so good to get the help I needed

Do
Review №5

I highly recommend Auto Zone in Fort Payne.The staff is always friendly .The guy who always helps me Nick is very knowledgeable on cars and really enjoys helping customers.

Je
Review №6

Amazing company to buy parts from! Great staff! Wonderful people to work with! Everyone is always helpful! We have an auto repair shop here in town and always have fast & friendly service!

Te
Review №7

Best place to buy parts friendly service and quick in and out

AJ
Review №8

Great n fast services.

We
Review №9

The young man that helped us was very informative and knowledgeable about every question we had about our BMW

Da
Review №10

Great, knowledgeable, friendly service!

Mo
Review №11

Always friendly an quick service !!!!

Ar
Review №12

Great service

Ar
Review №13

Very helpful

Ke
Review №14

Ordered brake shoes, when I picked them up they were missing hardware, that I was told by the store clerk, could be pulled from old shoes and used. Not the case, had to take them all the way back and come to find out they had a set of shoes that fit my car sitting on the shelf in the back. But they got 3 stars because the lady that helped me when I returned the first set, was nice and polite. If they hire people that are not too lazy to go looking for something a customer needs, they would probably get a better rating.

Jo
Review №15

Was the best auto zone experience ever excellent customer service it was beyond words made me smile all day

Jo
Review №16

The guys and girls here always take good care of me and my familyand are always happy to go above and beyond to make everything right and make sure I leave happy!

Ja
Review №17

Freddie did a great job swapping out my battery, and I got a sweet deal on an stp synthetic oil change kit.

Je
Review №18

Nice place if you need car wash or wax, not much of a parts store unless your driving a new vehicle or need over priced lights or wipers.

Ri
Review №19

I never have a problem. These guys always have what I want and the other part stores on both sides never have it.

Ha
Review №20

Cheaper then advance and o reilly s

An
Review №21

They were very helpful.

Jo
Review №22

Auto Zone is the best for me. Im comfortable, Im satisfied. I was with Auto Shack in Austin TX. for many years. Later with OReillys in Oklahoma for nearly 20yrs because it was closer. Now in Alabama I went to to 4 parts stores in one week trying to make a decision on something, ended up going with Auto Zone and am SATISFIED, even with the employees on how they communicate and conduct themselves.Thank GOD!

JT
Review №23

Great customer service they help me with anything I need

Me
Review №24

The staff has always been vary helpful I hate walk around a part store looking for something I know nothing about. always greet you as you walk in and ask what they can help you with even if its in the front of the store the staff all ways gets it for me and they never have got me the wrong thing.

Sc
Review №25

Staff help get what we needed

Da
Review №26

Back again... spending money 💰

Jc
Review №27

I love auto zone...But this tiE I was asleep out in parking lot... while my friend went in to find somthing

Ke
Review №28

Great pricing and selection.

Ja
Review №29

Willing to help you with finding car things

Ga
Review №30

Polite. Explain the situation to you

Bo
Review №31

Good selection just slow getting help

ka
Review №32

They was so helpful. I had called them earlier that day they remembered me when I got there. went out to my car figured out what was wrong and even gave me a number to someone that could put my part on for me.

Cr
Review №33

Got what in needed timely

Ke
Review №34

Found all my parts fast

El
Review №35

Love this place. Its my go to for everything automotive. Knowledgeable staff and so helpful.

Sh
Review №36

First let me say I usually like buying local rather than from a chain-store/corporation. My local parts dealer just dont cut it though. Ive been using the local AutoZone for years! Theyve earned my business. I am picky about what parts I will use on my vehicles. In the parts business there are good quality parts and there are cheap parts. I was surprised by the selection AutoZone has to offer. I prefer the more trusted and proven names in the auto parts industry. Other parts dealers in the area always have to spend forever looking up parts and try their best to sell the house brand and brag they saved you money. Usually if you want a name brand from the others its got to be a special order. AutoZone keeps a lot of those parts in stock. Coupled with the AutoZone app I can walk in with a list of part numbers and be out in no time or they dont mind looking up one part or a hundred parts. Also when they sell you a part with a warranty they allow you to use it! For example just to see I kept a receipt for break pads. I tow a lot so I go through breaks more than regularly. 7 months later it was time for new ones and they honored the warranty! Most other companies just hope youve lost your receipt and get out of it that way but, AutoZone keep a history of every part you have a warranty on, no need to hunt for old receipts! The staff is great too! Even when your working on a custom build thats not a vehicle in the computer the staff here understands customizations and can still easily get your parts for you.

Mi
Review №37

Great place I get all my parts here great staff

Rh
Review №38

This is my neighborhood store. I used to go here almost daily for car parts for my Dad or my husband and me. But something happened and all of the people we,knew left at the same exact time and where it was a diverse staff that is no longer so. The present workers act as if they dont even care why youre there and a lot more people seem to be just hanging around! All the workers are seeming to only want to help their race and no other. Before,they had a diverse staff and the folks were wonderful! They just are no longer my go to parts store,at least not this one! I am speaking only about theThird Street store in Chattanooga TN.

La
Review №39

Great customer service, fairly reasonable prices. Fast and courteous checkout.

Ga
Review №40

Better that OReillys .

Da
Review №41

THANK YOU Francisco for helping this old lady figure out my the problem with my headlight. Without him Id probably sill be trying to take off the headlight cover. He not only helped me but he taught me how to change it my self. I cant tell you how much I appreciate your help. THANK YOU AGAIN

Le
Review №42

Friendly nogiable staff that can answer almost any questions you may have about auto parts,if they dont know they will find the answer one way or other.

Jo
Review №43

Good service, fair prices

Bo
Review №44

They do good but to many new peoples dont know how to do things good yet but learning good

Ca
Review №45

Very nice people always willing to help

Ky
Review №46

Great staff with always helpful attitudes. Could have a few more employees that are actually some-what knowledgeable about cars though; but I think thats me being a bit nit-picky...

Br
Review №47

Very knowledgable. I always go here for anything I might need help with.

Kr
Review №48

The staff is friendly. Service is fast. The staff sold me the wrong parts several different times and I had to make an extra trip to exchange the item.

Be
Review №49

We have bought a battery it last about 6 months took it back .got another battery it last about 3 weeks .took it back this battery last about 3 months. Took it back oh your warranty has run out all the batteries came from the scottsboro store so I decided to go to the fortpayne store to have checked no good .is anyone else having problem or is just me .I buy all my parts from autozone but not anymore l wont spend one more penny. This is Howard not Beth i would have give them a zero rating if was a place to put in a zero....

Je
Review №50

Friendly help fair prices

JB
Review №51

I always go here over the other. Good staff and always helpful and has what I need 95% of the time and can get what I need that they dont have in stock and great prices and reward system

Jo
Review №52

Always very helpful and nice staff

El
Review №53

Staff very professional and with an excelentt helping attitude..On our way from Hartford Ct to Laredo, Tx (2,200 miles) one of our buses broke and these guys helped us and lend us all of the tools necessary to fix the problem. beside, they had all of the spare parts needed to continue our journey.Thanks Ury and Peter.. !!!!!Way to go guys !!!regards

Jo
Review №54

Was trying to decide between TitleMax and AutoZone, picked Autozone. I am proud.

Me
Review №55

Always have what you need at a reasonable price

Pa
Review №56

Always have great prices and products.

Ch
Review №57

Best employee ever Cody Morris!

Ha
Review №58

Amazing service! Free testing on your battery,starter, or alternator

Ro
Review №59

Great, friendly, fast service. Clean store.

An
Review №60

Always knowledgeable and helpful

Sh
Review №61

Always friendly and helpful employees

Ni
Review №62

Friendly staff

Ja
Review №63

Fast service knowlegable staff

Ch
Review №64

In and out fast service

By
Review №65

Great,They let me use their computer to solve my truck problem!

ja
Review №66

Cody was very helpful and professional

Po
Review №67

Helpful when you need a part

Co
Review №68

Employees were very helpful

Ke
Review №69

I love this place..

An
Review №70

Very good at their job

Mi
Review №71

Always helped fast and good rewards program

Sc
Review №72

Very helpful clerk

mi
Review №73

Knowledgeable staff!

je
Review №74

Found every part needed but cheaper online

Gr
Review №75

A lady helped change a battery and completely destroyed our warranty however the battery does work

Ch
Review №76

The only specialty belt in town.

Aa
Review №77

Good place

De
Review №78

They are very helpful

Jo
Review №79

They only store I do business with

Jo
Review №80

Hot batteries

Ja
Review №81

Great service

Ke
Review №82

Best of the best

Na
Review №83

Great place

Ga
Review №84

Good service

Je
Review №85

Just like this place

Ke
Review №86

Friendly service

St
Review №87

Fast service

Ma
Review №88

Good service

Ca
Review №89

Excellent attention although my English is not so good. Very friendly

Je
Review №90

Excellent attention

Yo
Review №91

They do not allude much like they used to.

Jo
Review №92

They are very friendly and efficient

R2
Review №93

Many parts and accessories

Information
11 Photos
93 Comments
4.3 Rating
  • Address:813 Gault Ave S, Fort Payne, AL 35967, United States
  • Site:https://autozone.com/locations/al/fort-payne/813-gault-ave-s.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2301&y_source=1_MjQ2OTIyOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 256-845-9501
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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