I had been dreading buying a car so I kept putting it off. Well today I decided to give Basswood a try but honestly didn’t have much hope I would find a good vehicle that I could afford. Turns out it was the best thing I could have done. Nino made the whole experience completely painless. Conway was great too. I left there with an awesome Jeep at a great price.I highly recommend Basswood.

Had a great experience at Basswood dealership today. Bought a car in less than 2 hours. The salesman C J Simmons was very helpful. Got me a better deal than what I had hoped for. Thank you to all sales, finance and everyone. Highly recommend.!

I called about pricing on the 2015 Dodge Journey they had on the lot. Adam gave me all the details and asked us to come by and drive it and see what they could do for us. They got our payments really close to the ballpark range we requested. We were under the impression of getting the 2 year warranty and etch in the cost of the vehicle itself but we should have clarified that, since it added $3k to the price of the car. But honestly, my fault for not clarifying. That’s the only reason for the one less star. Overall, very good customer service and performed everything in a timely manner. We were in and out in a couple hours. Whereas, other dealerships, I’ve spent all day. Definitely will be back for business! Thank you for y’all’s help on getting us a more reliable, dependable car!!

Nino is amazing!!! Fastest car buying process from start to finish, and I cannot recommend this dealership enough. Definitely worth my hour and a half drive!

Damien whisnant listened to what we wanted and our concerns and got us into exactly what we wanted. Really appreciate the help. Will definitely recommend.

Highly satisfied experience with Basswood CDJR of Fort Payne!! Damien Whisnant did an excellent job and got me a great deal on the car I wanted!! Would highly recommend this place for all your vehicle purchases. All the people there are great and help you in any way possible!!!

Have never had any luck buying a car not even so much as being pre approved not even at one of those rip off buy here pay here places, so really didnt think I would get anywhere today either when trying Basswood. Boy was I wrong completely wrong and drove off in a 2019 in my opinion best place ever!!

I worked with a knowledgeable young man named Marcus who help every step of the way worked with me in my range and what I wanted and didn’t stop till I was completely satisfied with my purchase great experience clean facilities and organized welcoming environment

Damien whisnant sold me a SUV less than internet price. I told him what I wanted for my trade in and where I wanted my payment to be. He did that just that! Great, friendly service.

We purchased a used 2013 Buick Enclave yesterday from Basswood. Very positive experience and friendly staff. Wiz was our salesman and he was very professional, easy going and worked to get us the best deal. Prices are fair and they are willing to work with you to make you comfortable. They even stayed late to accommodate us driving 1.5 hours to get there. We will definitely use them again. Thanks!

Nino and Marcus were amazing help with getting my fiancé and I a car! They took their time and helped us as much as they possibly could. Highly highly recommend them!

Easiest and fastest car buying experience my wife and I have ever had! Nino is definitely the guy to see here. We will definitely be back in the future. Keep up the great work guys 🤙🏻

Outstanding service couldnt be more pleased they above and beyond Damien whisnant ty great job thank you

My sales rep Damien Whisnant was extremely helpful. He answered all my questions. Got me in the car I deserved.

Worked with MarcusHe did an amazing job. I recommend him for anyone looking for a car.

I had the opportunity to work with Damien Whisnant today! Words cannot express how amazing he was! He went out of his way to make sure I had the best experience possible! I will definitely be visiting him in the future!

Been shopping around for a while and visited several dealerships in and around my area. None were as friendly or as knowledgeable as Basswood.There were a few I called, but they would never call back. There were some I would visit, but would never follow through with any of my questions. As a single woman, its a big deal for someone to be up front, honest, and follow through with what they say theyll help me with.Haven and C.J. at Basswood did just that. I asked questions ... they got answers. They took their time with me, helped me, and walked me through a few things. When I drove up with my trade-in, C.J. met me at the door, greeted me by name, and helped me the whole time.The guy calling banks stepped out of his office to speak with me and walked me through how a few things worked. Even though C.J. was the one helping me, the other sales people were extremely nice and welcoming.I decided on the car, but had to make it back to church and couldnt sign all the paperwork. C.J. delivered my Jeep that night around 8:00!Thank you, C.J., Haven, and all Basswood staff for making this experience a great one! I Love my 2020 Jeep Renegade!

Had the best experience with Basswood and Our sales person Damian! He was kind to my daughter who was tired and frustrated and to this mom who was struggling to get a car with bad credit. Working with their amazing finance team and their great ASM Haven. I left with an amazing car. Couldn’t be happier with how everything went.

Wow! Let me tell you that I am indeed amazed at Damien Whisnant at Basswood Auto. He is beyond amazing and completely truthful. He took time to hear my concerns, likes and dislikes. I was undecided with a vehicle and he took the extra time to test drive another car. He was never pushy like most salesman. Even the financial person Conway was consistent with the banks. Got me a lower rate, payment and warranty for the set price that I wanted. I am glad I came here. I recommend these guys to anyone!!!! Thank you guys. You rock!!!

I’m super happy with Adam Clements! I had been previously disappointed with other dealerships and auto sale shops about my choice of car but they went above and beyond for me by buying my old car and giving me a Jeep Renegade for zero down! I drove from Rome, Georgia and I’m just saying they are worth the time and effort! I’d highly recommend them.Another thing, we noticed the tires were worn and even after we signed all the paperwork, they replaced them without hesitation. Awesome service and awesome people here!!!Update: they went ahead and replaced all four tires for free! These guys are the best!

Had a good experience at the dealership. Was very pleased with the service I received. From our Sales Representative to signing the final document it was a pleasant and painless experience. Damien the Sales Representative was knowledgeable and low pressure. Financing was painless and quick. Would recommend the dealership.

Best sales service I have ever had. If you are looking for a vehicle then please go see Damien Whisnant and Michael Curry. They are the best ever.

Reasonable owner and management!There were some issues after my initial car purchase, but the owner and his people chose to make it right.They worked with me to make sure I was happy with my vehicle purchase in the end.

Very awesome people! They will work with you to get what you need. I recommend this place.

I have nothing bad to say about the service and care of customers. I think my experience there is top notch. I would recommend this dealership to everyone looking for a vechicle.

Went this evening and bought my 3rd vehicle from them in a year. Damien and Adam are awesome to work with. They listen to your needs and want. I have never felt pressured from either one of them. I had the final say. Conway is also great to work with when its time to sign all the paperwork. In fact, all the staff is friendly. The place is clean. And not once have I been pressured to buy anything. I highly recommend them. And the next time Im wanting another car, yes I will return to Basswood. Why change when are working with the best already. Thanks guys!

Got my easily approved when no one else could. Very nice and so helpful. All around great experience Damien was the best salesman I’ve ever had. No one was pushy and got me the best deal they could. Would recommend to everyone.

We went to several places to look for a vehicle and had no luck. We came to basswood in hopes to get a vehicle. Damien Whisnat helped us get into a good car. He was very patient and worked with us. He went above and beyond his job. Thank you very much Vicki and Hermon Crim and Sarah Vick

Yall go talk to Josh or Damien they got me in a 2017 practically new car did all the paperwork over the phone and online. they will do everything in their power to get you in a vehicle. Everyone is friendly and very helpful.

Damien was fantastic to work with! He has a stress free buying experience and was incredibly knowledgeable of the vehicles I was interested in! If you have a chance come by and talk to Damien!!

Damien was awesome in helping buy my new Jeep! Thank you so much for making this a smooth experience!

CJ was great! Very friendly and helpful. We happily left with a new car and will definitely go back to do business with them again!

Just got my truck. Sales people are amazing. Nino is the best. Definitely a must to go through them. They’ll have everything you need.

Great experience! Damien Whisnant was very helpful and made the whole experience so easy for me and my finance in getting our first car. Im so excited, thank you guys!!

I had a great salesman Mr Marcus Elizarolo I couldn’t ask for a better company they will work with you.Thanks Basswood

I been to other dealers and they all rejected me for bad credit. Basswood i thought was gonna reject me but didnt they worked with me getting a car very nice and friendly damien was a good sales person he went above and beyond to help us. I recommend this place 100%

Mini and DamienHave been wonderful to work with the got us great deal on our new SUV. I will recommend to everyone who needs a car.

Bought an amazing for a great deal. Wiz was a big help and extremely friendly. Great costumer service!

Working with CJ to purchase our Durango was super easy. Super friendly and an excellent salesman! Our first time doing business at this dealership and we will definitely be back. Best customer service we have ever received at a dealership! The guys here do their best to get you everything you want and then some! Highly recommend to anyone. Thank you guys for best car buying experience.

Nino and wiz helped me get my new suv they will help you get a great deal on a vehicle they are great

Great job getting me a car! Didnt stop til they got me in one! Call Marcus at basswood and get you a good car!!

Best car buying experience I have ever had WIZ JOCELYN is the man you want to see about purchasing your next vehicle he does everything he can for his customers, he listens to your input and doesnt just try and pressure you into a vehicle he wont let you leave the dealership unsatisfied and the banks here with basswood do there best to help you in any financial situation. I will be purchasing from here again.

Nino, Marcus and Haven were great!!!! They listened to me and worked with me. Thanks guys super friendly

I had a good experience with Basswood and Damien Whisnant he is a great guy and works with you to get in you a vehicle better than what you came in.

Damien Whisnant IS THE BEST MAKE SURE YOU ALL GO TALK TO SEE HIM

Everyone was super sweet especially Nino he helped me drive away in a nice affordable new car!! Great place highly recommend!!

Cj is amazing! He got me in the car I wanted! Basswood staff is GREAT!!! Thank you guys so much❤️

Damien was a great sales rep and very helpful. Would recommend him to anyone looking to buy a car from this dealership.

Nno and everyone here at basswood took real great care of us and yall go see him

Amazing staff, went above and beyond to get us in something nice for my son. Definitely a step up from a starter car. Cj was very helpful as well as all members we met. Thanks so much for all your hard work!!

Very happy that they hope us out where nobody eles would Damien and wizDamien

Damien whisnant did an amazing job helping me get a great car. If u looking 4 a great deal yall need to pull up asap! 😊💯💯

GREAT SERVICE! NINO WAS AMAZING! Did everything to help me even when I was down in the dump! BASSWOOD HOOKED ME UP!

Best place to get a car. Wiz is awesome. He did everything he could and didn’t give up. He got us in the car we wanted with payments less then we said we needed. If you go here ask for Wiz! He’s awesome!

Had a blast working with Wiz, got the perfect vehicle. Definitely coming back, go see Wiz!!!!

Damien is the best! He ended up getting me financed for car I wanted after two other rejections. Great service and when he says he can get you into the car you want for the price you can afford he means it!! Would so recommend Basswood Chrysler Dodge Jeep to anyone who may not have a good credit score . I was doubtful but so grateful!

Came in looking at a traverse my wife saw online, never been there before but Damien made us feel at home, very professional and helpful with all our needs! If looking for a new or used vehicle I’d recommend dealing with basswood dodge fort Payne and ask for Damien Whisnant.

Got my new truck, a 2016 Chevy Colorado pickup yesterday and I love it. The price was fantastic for the quality of the truck. Thank you Jim Viola for all the work you did to make it happen. I would recommend anyone who needs a new vehicle to go by and see Jim.

Great experience with team at Basswood, Wiz did a fantastic job getting me the vehicle I wanted.

NINO and the staff at the Fort Payne location went above and beyond to help get me into a vehicle ! They are the absolute best I definitely give them 10/10 .

Great customer service! Damien is the best! Worked with me and got me a great deal! I’m one happy camper!

Good service very friendly and makes you feel like your absolutely making the right choice

Came to see Wiz, so glad I did, got me the vehicle I wanted. I couldn’t be happier, go see Wiz!!!

10/10 recommend! This is a great family owned business. Whether you’re shopping for your perfect vehicle or needing service repairs.From their sales staff, to the management, and the service department they are all family oriented and put their customers first. If you’re looking for a team you can trust and to be treated like family from the moment you first walk through their doors.. then this is the place for you!

Had a great experience at basswood. Nino was very helpful. Got the car I wanted at a price I could afford.

Wiz was our salesperson, got us the car we wanted at the best price around, come see Wiz.

Damien - you did a great job helping me get my Dodge truck. Hes a professional salesman. He put my interested in a vehicle first. I will recommended my friends and family do go there to buy a vehicle. Thank you very much!

Run to Basswood for your new car! Ask for Storm!! He was such a pleasure to work with! Also, Haven and the whole staff were exceptional! Thank you for working hard to put me in a new ride!

Damien was an amazing salesperson. Wonderful experience. Would recommend to anyone

Adam was a great sales person. Him and the finance department went out of their way to get us a great deal and get us in a wonderful new car. Thank you very much.

Wonderful experience. Jessica Guzman was our salesperson. She done such a great job. I was her second sale since starting at Basswood. They worked their magic and got me in the vehicle that I wanted. I also got the payment range I asked for. I was very pleased with my experience. I will be a repeat customer.

Cj was a wonderful person to work We had an excellent experience Thank You All

Marcus made it happen with $0 down! Go see him, basswood is definitely 10/10.

Basswood is the best. They made a way out of no way for me. Great customer service and works hard to get you in the Vehichle. Adam was my salesman and he was great. Make sure you ask for Adam.

Damien Whisnant was extremely friendly and very helpful in getting the deal sealed for my son at a decently priced pre-owned first time buyer vehicle!

Had a great experience with Damien...very happy with the speed and efficiency, as well as the friendly service. Definitely recommend buying from him!

Wiz got me in beautiful vehicle, worked all day for me to be able drive away happy. Go see him for your vehicle needs.

Had a great experience at Basswood. From the time we pulled on the lot Damien provided a friendly, easy experience. I appreciate the time he took with my family and ensuring that we drove my new Jeep home. I will definitely refer him and this dealership to my friends and family!! Thank you!!Edit: I returned to Basswood for another vehicle. They were quick to find my needs and the car that was right for me. Jessica did an excellent job and was very pleasant to chat with. Overall my experience has been great!! I couldn’t be happier! Thank you Jessica and Jim and the Basswood family!!

Storm was a top notch salesperson! No pressure and wasn’t pushy at all! Highly recommend him and this dealership!!

Damien whisnant did awesome job got me in and out with no haggling thanks Buddy!

Got our second vehicle from Wiz in 3 months, Basswood works for YOU! Give Wiz a call

Was very helpful and nice and Marcus put me in a nice heel

I got a car today from Basswoid auto in Fort Payne and had a great experience.. Wiz was my sales person and hes awesome so go down and ask for Wiz,great experience

I got treated Fair good service

THE BEST CAR DEALERSHIP IVE EVER HAD A EXPERIENCE WITH DOWN PAYMENT WAS LOW THE CAR NOTES ARE SURPRISINGLY LOW AND THE BEST SALE MENS MARKUS ELIZARDO HELP US OUT A GREAT DEAL CAME AND PICKED US UP TO BUY OUR CAR

Nino helped me get into a really great car when no one else could. Thanks basswood

Damien Whisnant was very polite and went out of his way to ensure we got our car. Will recommend him to friends and family.

My bubby Wiz got me in and out and got me my favorite car for a lower cost the the other places now I shall ride my charger forever he is a nice and trustworthy guy he got you

Thank you nino for helping me get in to a car!! Yall are awesome 😎

Yall come on down to basswood auto for your next purchase and ask for Nino he is a wonderful sales person. I will be doing business with them again.

Thanks Damien Whisnant!! You did great!! We love our new VW. Thanks for all your help!! Definitely be back.

Absolutely wonderful service! Storm was a great salesman and helped me get a great car not only for myself but for my kids and he had their safety in mind as well. Thank y’all at Basswood and thank you Storm for helping me get the car of my dreams!!

Nino and Jim are really helpful guys who went above and beyond to put me in a car that I absolutely love

The BEST car buying experience we have ever had. We had to come from a little past Birmingham and didnt get to the dealership till late. Nino and the staff had our Tahoe ready to go and took our trade in that same night. We were in and out in 2 hours. I am definitely use to being at a car dealership all day but at Basswood it was smooth and easy! If I could give 10 stars I would!! Give Nino and the staff there a call, you wont regret it.

Wiz helped us get into a car without having a down payment! Which was amazing since we didn’t have any money for a down payment and needed a car ASAP!

Adam was great working with us on our trade in! Very fast and friendly! They do everything in their power to get you to leave in a different vehicle than what you arrived in!

Adam at basswood did a great job getting us into our jeep Cherokee today. Thank you so much. It was fast service and very friendly.

Great experience. Nino was very knowledble and help us out.

Nino and CJ are absolutely great! Be sure to go see them with any of your car needs!

Bought a vehicle from Basswood today. Nicest people Ive dealt with in the car buying process. Good deal and great people.