Ak
Akin Furniture
Dogtown, Fort Payne, AL 35967, United States
Comments
je
Review №1

Ordered over the phone easily and quickly. Our new furniture was delivered in 6 days even though we live over 2 hours away!! Prices absolutely can not be beat!! Will definitely order from here again. All around great experience

C.
Review №2

Excellent place to buy brand name furniture. Friendly staff and affordable prices.

Ma
Review №3

This hole in the wall is a huge furniture store, priced as manufacturers. Dont ne fooled by the location. It was worth the trip to Alabama. They deliver up to 90 miles and it was cheap. They delivered to us in a week.

Da
Review №4

Very friendly folks and great quality and prices, I will go here again....!!

Do
Review №5

Roof leaks on showroom floor so be aware of possible damaged items. We were promised new boxed items when we purchased them. Showed up to pick up items and were required to take a showroom floor chest. Thankfully no damage. After explaining what happened, they did offer $25 off or wait 6-8 months and get free delivery which was more than $25.... took the $25 refund just so we could leave with what we ordered. Hopefully the 4 hours total we spent on the road to find and get these will be worth it. I really like what we found.

Da
Review №6

Store and sales staff are great. Excellent selections. However, delivery service was nothing to brag about. Stripped out 5 of the screws to my bed. Sent pictures via text to manager who indicated he would replace them....month later I’m still waiting.

da
Review №7

Great place, if you cant find it here, quit looking your not gonna find it..

ch
Review №8

Put your walking shoes on. Nice furniture at a good price. I was so excited I found exactly what I was looking for in the tent sale but still had to walk the whole store to make sure I seen it all.

Mi
Review №9

Akins in Dogtown has a great selection of good quality furniture. Their prices are pretty good as well. The reason for 3 stars and that I wont go back is their customer service. Danie is rude, unprofessional & shouldnt be allowed to interact with customers. Kerry had to step in to resolve the problem. Will not shop with rude people, period.

Br
Review №10

Awesome furniture place and prices as well. All the workers are super helpful.

Ch
Review №11

Love this place! Rustic items to choose from

Ma
Review №12

Knowledgeable information regarding mattresses. Quick check out time and help loading purchases! Thanks Kerri Akins!

De
Review №13

Loved the large selection, customer service was great. Shelby fixed us right up.

Wi
Review №14

Inventory completely uninspiring. If you are interested in blah, this is your place.

Ma
Review №15

Weve tried to shop elsewhere but we always come back to Dogtown! Prices cant be beat, and the employees are so friendly and helpful! Honestly, most of the furniture in our house came from here! Heres our latest purchase!

Ra
Review №16

We had went and looked a week prior to purchase. The day we came back, Tammy asked if we needed help and she quickly found our items in stock. We were in and out in about 15 minutes. She was great and can’t wait to get our items delivered in a few days.

2&
Review №17

Lots to choose from. Generally great quality

JT
Review №18

Great selection of furniture and awesome prices.

Ka
Review №19

Love this store. But right now with the covid-19 they are low on furniture. I have shopped here for many years and will continue to do so but I wont be back to Scottsboro. Couldnt get anyone to help us.They just looked at us and walked around.

Ru
Review №20

Not the acres of furniture I expected. Very little pressure to shop. Good prices. Needed a complete floor set. I must have missed the big sale. Friendly folk, small.selection!

Ch
Review №21

Bought a living room set 2 years ago.... the couch has been worked on 2 times and even brought another one out to swap. Now it’s doing the same thing. Paid to much money for the set and the “warranty “ to be told let’s trying fixing it again. We didn’t buy a couch to have it cut open after 3 months and worked on every 3 months. At some point let’s try another set. So, be careful if you buy from here, and don’t buy the protection plan they offer..... it’s a rip off. Hard to believe Dog Town won’t stand behind a product they sold. You have lost my business and I will tell everyone from Rome Ga not to use you!!

Wo
Review №22

One of the biggest furniture stores around. Friendly staff. Tons of items to browse

De
Review №23

I went in shopped with Tammy and she was AWESOME. They were extremely busy so I walk around the entire WAREHOUSE, taking pictures of all of the items I was interested in. Once I was finished looking I spoke with a EXTREMELY nice finely age young lady at the front desk that called for a sales person. Tammy came and we walked around the entire warehouse 3 more times (bless her heart) looking and pairing up and moving sets. I NEVER felt rushed or less than a customer. The prices are AWESOME and I look forward to going back to add to my order already in place. Thank you for your great customer service, prompt attention, and your no pressure sales force.

Ha
Review №24

My husband and I ordered a couch in October, when we went to pick it up 2 pieces were lost. SHANE was super helpful. Kept giving us updates and was doing everything he could to find the pieces. He offered us other options just in case they weren’t able to find the pieces. He was very apologetic. They found the pieces and everything worked out. THANK YOU SHANE :)

Da
Review №25

Great place to get furniture

Sa
Review №26

Very helpful..love shopping there.

Ro
Review №27

This is the place where smart informed folks shop for furniture! Their mark-up is much lower than the competition! Go to your local furniture store, pick out your furniture, and then go to Akins Furniture. You will be surprised at the savings. Besides, any excuse to drive on Lookout Mountain near DeSoto Falls or Little River Canyon is worth a fortune!

Mo
Review №28

When I bought my house 7 years ago I went here to furnish my house and had a wonderful experience... we wanted to update our furniture so we made the hour and a half drive to shop around. The experience was far from what we expected based on our previous visit. We walked the entire warehouse and they did not have much available in what we were looking for. I finally tracked down an employee to inquire about a set I was interested in and she was very rushed and answered all of our questions with, I dont know and Im not sure followed by staring awkwardly like she wanted to just get back to whatever she was doing before we interrupted her. I asked her to please find someone who could answer my questions. She went and got someone else who had the same attitude and just brushed off our experience as you get what you get on a Saturday as if they were busy but there really werent a ton of people there. We were ready to drop a ton of cash there again the way we did 7 years ago but unfortunately we took our business down the road and had a much better experience. Ive recommended them to so many people over the years. I wont be doing that again!

Ka
Review №29

Very operation with great selection. Staff are very helpful and professional.

Al
Review №30

Horrible staff! The owner is horrible too! We’ve spent plenty of money in there and we drove an hour to get there and the staff acts like they don’t want to help you and the owner is the same way! We get home and a leg to our night stand doesnt line up with the holes it’s suppose to and the wood was way too long and they wouldn’t even deliver us one unless we paid to have it delivered.. and the owner said it’s the “rules” like he doesn’t make the calls. They’re just terrible I would rather go pay more money for staff that was actually wanting to help then go to them because they’re cheaper. I wouldn’t have even given them a 1 star! THEY WILL NOT BE GETTING ANY MORE OF OUR MONEY. TERRIBLE BUSINESS, STAFF, AND OWNER!

Su
Review №31

Vast selection to tour at your leisure with no pushy salespeople!!☺

Me
Review №32

Great service and great prices! Worth the drive!!

Da
Review №33

Great selection of furniture, prices were good. We drove over two hours to shop at Akins Furniture. Even with few customers in the store, parking lot empty it took over and hour to get someone to assist us. Wife picked out a living room suit (approximately $4k). The staff acted as if they could careless. After trying to pay for a little over an hour, I ask to speak to one of the owners, he also acted as if we were bothering him and wasnt overly friendly. I finally told the salesperson you have about ten minutes to take my money or we are out of here. I have purchased cars faster than our experience at Akins Furniture. The warehouse personnel loaded us quickly and was very friendly. Overall I generously rate them a three because I have to believe they must have been having a bad day. Approximately 1.5 hours for assistance, 1.5 to pay, 20 minutes to load and not very friendly or even act like they wanted us there.

Ti
Review №34

Amazing....not your upscale brands but nice quality and affordable

Cl
Review №35

Ive bought furniture here numerous times; always the best prices, really helpful people over the phone and in store. Live in Birmingham and make the 90 mile drive because its always worth it. Every. Single. Time. HUGE selection. Wide range of styles, price ranges, and decor for every room.From the outside it doesnt look like much but its definitely great.

Te
Review №36

They all ways have a good selection of furniture beds and more and they always do a good job with assisting everyone in a timely manner. They always have great prices as well.

no
Review №37

Great furniture selection I found and purchased what I was wanting.

ju
Review №38

Worst service you imagine. Scheduled delivery for our bedroom set between 3-5, they show up at 9:30 pm smoking cigarettes cussing about how horrible their company is. They didnt bring all the pieces needed to finish the job. long story short we have spent the last two nights sleeping on a box spring and mattress on the floor. We paid for the installation and they did nothing.

An
Review №39

Big selection on furniture

Sh
Review №40

Friendly service and lots of merchandise

Ta
Review №41

Love it. Never have to wait for anyone to help you.

Do
Review №42

Excellent service and prices!

St
Review №43

Lots of furniture. If you cant find something you like here, something is wrong

Je
Review №44

Great service. Great prices.

Je
Review №45

My furniture shopping experience has always been great. Fast and efficient.

Bi
Review №46

Awesome store. Great products and prices. Noelia took wonderful care of us. We will be back.

Se
Review №47

Better not be in a hurry. Lots to see.

Cr
Review №48

Selection is out dated and there was way less than normal. Customer service for their mattress department was awful. I saw some other reps that seemed to be helping their customers... Maybe we just had a rep that wasnt interested in selling anything that day. Needless to say, he didnt sell to us.

Ja
Review №49

I got an Ashley living room set. Less then a year my recliner broke due to poor wood but they fixed it better than new. Very good prices. Very helpful staff. They dont hover or follow you around. You have time to look at all the items which youll need. They want to keep your business so if you have any problems or are dissatisfied with something they will fix it as long as you dont bring back half a dresser or burnt up mattress. Really investigate your items how their made, the wood and construction and brand. Furniture is a big purchase for most so really take your time, ask questions. Great furniture store.

Je
Review №50

Nice furniture good prices friendly staff.

Ja
Review №51

Great place to shop for furniture. The staff there is kind and helpful, without being too pushy. Very good selection, and they will work with you, to try to find what you need, if you dont see it readily available. Overall great place. Definitely recommend everyone give it a stop by.

Br
Review №52

Good prices. They were incredibly busy the day I was there, but that was to be expected. The sales people are always busy, but do a great job getting to the customers as they can. It is well worth the little wait that you might sometimes have to endure.

Ma
Review №53

Good selection and decent pricing. Customer service and attention wasnt the greatest (even though it seemed to be a slow day) and definitely were disappointed to find just before paying that they wouldnt offer delivery. Respect their choice to not do so during COVID but to not tell us up front seemed wrong and almost deceitful. So we unfortunately left without making a furniture purchase.

Ja
Review №54

This place is huge! We found exactly what we needed and were in and out in less than an hour!

al
Review №55

Been buying furniture from them over 20 years. Cant beat the quality and price. If you pick up, no tax. Just bought a sofa set and piece of furniture for the dining room. It is worth the drive.

Ba
Review №56

No one was interested Im helping me..probably because l was alone.

La
Review №57

Beautiful furniture at unbeatable prices. Staff very helpful & knowledgeable. The guys who loaded our furniture onto our truck & trailer were awesome. Once we got our furniture home, we found a small flaw & they stood behind getting it corrected. We are repeat buyers & well continue shopping Akins Furniture for future needs. ❤

Qu
Review №58

Angie Colvin is best sales person ever..very helpful and knowledgeable.

Do
Review №59

Always less money for same products elsewhere. Sales folks are courteous, informed and ready to help, not at all pushy!!We drive from Lookout Mtn outside Chattanooga to do business with Akins family

J.
Review №60

Havent been here for myself but they are helpful and friendly.

Ya
Review №61

Great deals on furniture, this was my first time going and i will be back!

Da
Review №62

Great place to shop for furniture. Amazing selection throughout the entire Warehouse. Highly recommended. Mr. Akins took his time to help us today. Very thankful.

Sc
Review №63

Great selection of nice furniture of all kinds, shapes and sizes! We ended up with a love seat, a very nice recliner and a great bed with a mattress fit for a king! It took a while to get some help thus only 4 stars but once we got a sales agent, they were nice, fair and knowledgeable.

Ch
Review №64

Very nice people very nice furniture. Had no problem getting help

Pa
Review №65

Salesperson Danie was so helpful, patient and most pleasant. A pleasure doing business with her.

Be
Review №66

The best furniture store around. We found exactly what we were looking for at a reasonable price. They have a large selection and beautiful displays.

Du
Review №67

Great place to do business. Bought alot of furniture here

Ap
Review №68

Great selection

Ke
Review №69

Its off the beaten path but you can definitely find items that will fit any decor. Anything that you find in the store, you can take it with you that same day which is a major plus. There are other furniture companies that make you wait several weeks because they have to order it. Friendly and knowledgeable sales people that dont put pressure on you. If you never been, its definitely worth a visit. They have delivery also.

Gr
Review №70

Cool place to scout furniture, make sure to visit Little River Canyon nearby while youre in the area...

Le
Review №71

We love this place, great selection and prices. Tons of selection with high quality merchandise. Plenty of staff to assist and they deliver. Worth the trip up the mountain for a good deal.

Ge
Review №72

This place has a great selection and great prices for sure. But we are less than impressed with the customer service. We have furnished our living room, kitchen and dining area with their furniture but the dining room table we ordered has been delivered twice now damaged. I’m having it ordered for the 3rd time today. Furniture is not cheap and frankly, I’m very unimpressed with Stephanie, the delivery coordinator who basically made it seem like it’s such an inconvenience for her to have to order AGAIN and gave me attitude about how they have no control over what happens to our furniture in the truck. Nice attitude. Considering it’s OUR money, yes, we’d like our furniture non damaged. I’m also not impressed with Catherine (Katherine—spelling?) my husband has emailed her a few times with pictures of the leveling screws missing on our kitchen table chairs and she has not once emailed him back. Customer service sucks here and we’ll be sure to be speaking to a manager soon.

St
Review №73

Good prices on quality furniture.

Bo
Review №74

I love shopping here. My house is full of their wonderful furniture. The staff are friendly and helpful

Da
Review №75

Angie was the best as always

Sh
Review №76

HUGE furniture warehouse. If you cant find the piece your looking for here, then it probably doesnt exist!! Kind of far out but definitely worth the drive! Take a trailer and pick it up yourself to save on taxes and delivery fee

Sc
Review №77

This was our first visit here. We came looking for a new bedroom suite. It took us forever to decide on what we wanted. When we had it narrowed down to 2, the owner himself moved a night stand all the way across the room so we could see it against a wall similar to our bedroom. Customer service is alive and well here. We wont buy furniture anywhere else!

Cc
Review №78

Biggest selection of furniture in Alabama. People come from every where to shop here. They deliver any where in 100 miles of Dogtown. We bought our dining room table and chairs. Also got our bed and mattress there.

Ha
Review №79

This is a great store with a huge selection, and its got stuff in there you cant find in a lot of places! The prices are affordable and the staff is very friendly. I like this local store that is much more personal than your typical large chain furniture store.

we
Review №80

Great variety, prices. DO YOUR RESEARCH BEFORE YOU GO! Then you.can compare prices, amenities, etc! Mr. Akins is very nice, helpful!

Pa
Review №81

Beautiful brand name furniture at huge discounts. Everyone is helpful in finding what you need. If they dont have it in stock they will do their best to order what you need.Joy helped us and was very patient and helpful.Super nice family owned business!!

Vi
Review №82

Very disappointed. I purchased my living room set and bedroom set from there about 3 years ago and had a fantastic experience. Of course, they were the first call I made to purchase an additional piece for both my living room and bedroom. They refused to even consider delivery if the order was not $3,500.00(we offered to pay extra for delivery to our home in Georgia). Additionally, despite having a line of credit established with them already, they refused to honor the 6 months same as cash unless the purchase was in store. The bottom line is, if you cannot make it to Alabama, you are out of luck when it comes to purchasing with them.Disappointing as I assumed I would be a lifelong purchaser, and that will not be the case. I found another retailer in 5 minutes that would deliver the same pieces at a fraction of the cost. Not worth your time if you are not willing to drive to north Alabama.

Do
Review №83

Great furniture! Employees very helpful.

Ch
Review №84

I’d give this place 7/5 if they’d let me. It was a great selection, great service and the living room set has been wonderful.They helped us find something sturdy that matches our room and pulls apart so if we ever move again it will be a breeze. Great job Akins.

Do
Review №85

Wow. I’m speechless. Big, Great cash price and the sales staff lets you wonder around without being bugged. The store fits our style taste and price range perfect.

Ga
Review №86

Great service and fair prices.

Av
Review №87

Recently I retired and was relocating to Atlanta, Ga, where I was purchasing a new home. My mother had shopped at Akins over the years and had also referred others to Akins. While shopping for furniture I had made several trips to other furniture stores and always returned to Atkins. It was cost effective because I needed so much. One day I walked in the store was walking around deciding what I needed most and I met a Sales Rep by the name of Angie who was such a sweetheart, I sat down with her, explained what I needed and I purchased majority of my furniture from Akins for my new home for the style and quality of the furniture. She made relocating to Atl such a smooth transition. Any problems that occurred were easily resolved, including furniture delivery which involved two deliveries to Atlanta in a timely fashion. It was a great customer experience and everyone was so friendly. Thanks Angie again for your assistance.

Mi
Review №88

Love this place. Whenever we need something furniture wise we always come here, and have never been disappointed. Theyre friendly and helpful, good prices too.

Ga
Review №89

Best place to buy furniture at in the entire South

Ro
Review №90

Its a good place to buy furniture if your in need. And they have pretty much everything you want or can think of its a huge selection. But they are kinda pricey .

Ka
Review №91

Great prices and very friendly customer service

Sc
Review №92

Great place to get great furniture. Great prices and expert sales team that will help you get everything you are looking for.

Pa
Review №93

Extremely rude owners!

He
Review №94

Unbeatable prices!!! Thank you Krista for all your help!!!! You are top notch girl!!!

Ph
Review №95

Get anything here cheaper than ALL retailers!

Ad
Review №96

Huge selection of furniture at great prices.

Bi
Review №97

We have been going to Akins furniture furniture for about 11 years now for all our furniture needs and the experience has just been great, as it was today. We have found that the sales people are always knowledgeable and very polite. Thanks Akins.

Ga
Review №98

Nice people and associates. Prices are to high

Jo
Review №99

Great sales person and beautiful furniture. Purchased leather room suit made in USA. We love it. Quality and comfort. Thanks.

Ed
Review №100

I have delivered to a large number of businesses in the 31 years that Ive been driving a truck and your business rates in the top 5 of locations i look forward in returning. Great people thereSay hello to the guys in the warehouse for me. 😄😄

Information
100 Comments
2 Rating
  • Address:Dogtown, Fort Payne, AL 35967, United States
  • Site:https://akinsfurniture.com/
Categories
  • Home goods store
Accessibility
  • Wheelchair accessible entrance:Yes
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