Excellent service!!! Great prices for car keys with circuit cards. Saved over $100 and didnt have to spend hours at the dealer getting spare car keys made. Dont get taken by the car dealers. Get your replacement keys here. Extremely helpful staff and very knowledgeable!

Because of the convenience of getting batteries, I thought everything was going to be over price. But their prices were actually better then Convenience stores, plus there were sales everywhere.Max was my customer representative, and he help safe even more $ by telling me about a better deal during my check out!

Outstanding customer service. Got a new key fob and programming in there for less than half of what a dealership would have cost me. Have gone in there numerous times for other items and have never been disappointed. Also, if youre military, 10% discount. This particular batteries Plus bulbs is veteran owned, so support them as much as possible.

The two staff members at this location are great. They went above and beyond to help us. One was named Russ and I didn’t get the other ones name. My battery had died. I am pulling an Airstream trailer and was very nervous about the situation. Those two staff members but me at ease and made me feel assured they would get me back up and moving. Very knowledgeable and so helpful.

Talk about a convenient little store. This place has all kinds of necessary batteries and some that arent but if you need power for certain things things you never even thought of they got batteries and they got other things. Both times I went in there service was fantastic excellent help thank

Great, they had the batt I needed, personal really friendly, diffenaly will be back.

Excellent service with talented staff... Made my 1 hour drive to get a replacement battery a worthwhile experience. In and out with the right product in minutes. the knowledgeable and savvy employee that assisted me made the process smooth and simple.Thanks for your assistance!

Three weeks ago I dropped off my phone for a battery repair. called after 4 days and was told there was an issue with the battery. called a week after that and was told there was now a screen issue and manager will call me back. waited another week and no call so i called again and was told phone was shipped to a third party for repairs. now here it is, 23 days after I dropped off the phone and nothing! absolutely unprofessional! I have been the one to make all contact and I keep getting the run around.

Paradise jet ski rentals and Anchor pontoon boat rentals recommend.Great staff. Fair prices.

Very helpful with all customers in building. Only one person working and he was polite and quick in helping everyone.

Great service. Jake was able to fix my galaxy 10+ right before closing despite dropping off the phone at 630.

Dropped off phone for battery replacement. FIVE weeks later and still waiting.Excuses Plus a more fitting name.

Excellent service and staff was very professional and friendly. They fixed my cracked iPhone screen in under an hour and it’s now as good as new. A bit pricey, but worth it for the excellent service, quality of the repair and 6 month warranty.

The young men that worked there were very nice and helpful. One of the men checked my battery and did not charge me and I really appreciated that. They also had a great selection of products. That is my go-to place now

Just the best attitude! Helpful staff and good warranty. They have just about everything with little or no wait!

These guys are the best they found me a battery that was not even in stock not even the manufacturer had 1 awesome customer service will definitely recommend to anybody that needs a battery or bulbs

Tom was amazing, really appreciate the incredible service he provided to keep us safe from Covid and provide the batteries we need. Great service, even dropped them off and helped arrange for us to get the rest at another location. AMAZING SERVICE!!

Batteries Plus is my go-to store for car batteries, bulbs, specialty batteries, and easy online ordering of these items. They followed up personally with me about my online order to let me know when my order would and did arrive. I even found out while I was there that they repair phone screens. Personifies neighborhood friendliness and corporate professionalism.

Quick service. Competitive pricing for what I was looking for. I shopped online and the website was easy to navigate. Has the option for curbside pickup, Parking is so close to business it is a welcome alternative to big stores like Walmart, etc.

My motor cycle was broke down on the road and I had to buy another battery to get it back up and running to get it home, the battery i was replacing was supposed to be under warranty for 2 years yet I had to buy a new one to get the bike home

Great place for phone repair and great service

Customer Service at Counter was Awsome, 1 person ahead of me and as I was Browsing, Salesman Let me know he would be right with me. To be acknowledged in any Retail Store these days is Positive in my Book! Very friendly and knowledgeable. Will be telling everyone to shop there! Thank You!

Good price and friendly employees

Great price, good battery, gentleman that helped me was polite and helpful.

Have been waiting for a 3-year SLI51RM Duracell battery to be restocked. Waited about 3 weeks, calling every week to see if it had arrived. After the third week, I called to see if one was in-stock. I was told it was and went ahead and paid for it on line. A day later I drove down to pick it up and when I got it, it was the wrong one! I said this was the wrong battery, this was a 2-year battery. The sales rep said that was all they had, there was NO 3-year battery, that they dont get them very often. At first I agreed to take it, but after a while, I decided to return it. If you advertise it and ALLOW me to order and pay for it on line, I think it is sad that when I get there, none is available! Dont understand how I can buy it if there is none available, especially when I was told it was in-stock! Maybe you can train your sales people to check inventory a little more carefully!

Great personnel. They answered all my questions. Changed out a watch battery and are building a battery that we couldnt find.

Ease of scheduling an appt to fix my phone camera lens. Jake is always super friendly and seems to have a very patient personality! He is an asset to the company!

Best and fastest service ever!! Also they dont take advantage of women. Very polite courteous and helpful

It never ceases to amaze me that Batteries Plus Bulbs always has the bulb and the battery that I need. Tonight I needed a replacement LED for our dining room chandelier. The LED replacement had to mimic the bass oh the original halogen bulb but needed to be quite a bit brighter than the current bulb. The store attendant found a bulb with twice the Lumen output of the current bulb and it claims to last 22 years. I hope I wont be changing these bulbs out anytime soon. They work as advertised.

Ordering online was fairly simple. Website had accurate info about what laptop I had. It was taking to long to receive an email confirming my order was ready so I called the store. The man I spoke to was very friendly and knew exactly why I was calling and even who I was. He had my order on the counter already and he processed it the system right then and was ready for me to pick it up. When I got there he brought my order out to me. Didnt even need to get out of my vehicle. Very friendly and fast service!

The only place on town to get what you need. Great customer service.

Had a terrible experience with a warranty battery replacement again. The battery died on my car 2x. It was less than 1 yr old! First time it tested at the minimum CCA (on the number in fact) after 2+ days of deep cycle charging. My bad, I should have just jump started the car and drove over there. The customer service rep suggested that next time I should just bring it back dead, at which point they would charge it for 2 hrs and retest it. So this time after the battery died (from the car not being used for ~6 days) I took the battery out and brought it over to the store. An employee named Jake (he was NOT a customer focused so I wont call him a customer service representative) threw the tester on the batter and said its dead. No kidding really?! Then he proceeded to tell me that my car probably drained my battery. Again, no kidding really?! ALL modern cars put a low current drain on their batteries, but modern batteries when working properly are rated for the cars continuous pwr drain and definitely last for more than 1 week. After some words he agreed to charge the battery and test it. 3 hrs later I returned to the store and he did indeed test it and it was 60 CCA below spec! 60 Amps! He then proceeded to tell me that the batter just needs to charge up all the way and it will be fine. His Opinion, NOT Fact!!! At this point our conversation became heated until Doug stepped in and honored the warranty. Jake stayed front & center and continued to try and stare me down to try and intimidate me. Needless to say I had words with him while he was doing this. Even further to say I will NEVER deal with this store as long as they have employees the caliber of Jake working there. Not only were his statements about cars and batteries wrong (BTW I am an ex mechanic and Motor Head), but he was also a terrible representative for the company and eager to have long term customers go to other battery suppliers. Autozone is 1 block away and not only are their prices competitive, but their customer service is 2 orders of magnitude better than Batteries Plus (thanks to the likes of Jake)!

Best experience Ive had with phone repair! So quick and great prices! Will definitely be returning with any phone repair needs😊

They gave me good service

They replaced the batteries in my cars key fob. good price.

They have batteries and bulbs of all kinds for your needs. They also carry security items. I noticed a doorbell camera for $89. It is a worthwhile stop to make just to look around. Its a small store but the customer service is outstanding!

Jerry at the Fort Walton location was a phenomenal help. Highly recommend people visit him.

Pleasant employees, good product, good prices.

I was working out of town and wanted to go to a battery store that I had used in the past that had very good prices. My GPS wanted to take me to this location. After looking at the map it was less than 1/2 mile from where I was working and decided to give it a try. The sales people were very friendly and helpful and after answering some questions, he set me up with a commercial account and got some some outstanding prices. I brought the old batteries back to them for recycling as well. I quickly let our other 4 technicians know about this new option for us. We will definitely be using Batteries + Bulbs again in the future.

Very pricey. But had what we needed.

I had already been to the cell phone store in hopes of getting my husbands phone fixed. Turned out it was just a battery issue, but they didnt have one for me. At 7:50pm, where was I going to find a phone battery?! The sales clerk suggested your store. However, it was across town and your store closes at 8pm. I called anyway on the outside chance someone was still there. Max answered the phone and kindly told me he would wait for me to get there. Upon arrival, he even had what I needed waiting on me .Based on recent experiences, this level of customer service is rare in this day and time. Please acknowledge Max for his superior service and for being an ambassador for your company. Because of him, you have a new and loyal customer. Thank you for employing good people like Max! Blessings, Shari

Didnt have what I needed but they were very nice and tried to be helpful

I will definitely be returning to this location and using this company on a more frequent basis. Their customer service is superb and Im grateful for their quality of work towards my cell phone repair. A special thanks to Jake for going above and beyond.

Ive never bought any bulbs. But I have bought many batteries here. They always have what I need right away. Excellent service, selection and prices.

Got my phone screen repair here! Very nice employees/customer service. Had my screen repaired in a short amount of time & everything is working perfectly. I have had previous issues with other companies and get nervous repairing my phone screen. Will 100% come back if I need another replacement! Great experience, definitely recommend. I appreciate the help!!

Very kind and professional employees. Completed a warranty exchange on a battery for my Daughters car and it was very painless.

The technician was very knowledgeable. I thought that the power port on my phone was wore out and all it needed was a thorough cleaning. Saved me $50.

The associate were very helpful

It was easy to order online and when I went to the store to pick up my motorcycle battery they had it ready to go. Quick, easy, and friendly brings business.

They did what they said they would and were very nice about doing it.

Ordered online, saved 10% and picked up in store; very convenient.

Walked in handed them my old battery, they walked over got what I needed, paid for it and was on my way. Great service

The service was quick,less expensive, and top rate. Employees know their jobs and had smiles to share both times I went in there.

Good service, good prices

Great Customer service. Walk in and show them what you need a battery for, and they grab it immediately. Also was able to find a battery for an old laptop, a great flash light for kids, and a new battery for my car. I was really impressed with the volume of light bulbs, all kinds for everything, and a ton of batteries. Really appreciate the customer service, and feels good to spend money with small business owners.

Professional & courteous. Always have what we need! Have done business with Batteries Plus for sometime & are always a pleasure to work with.

Great service and outstanding work. Highly recommend them for your battery needs.

DEFINITELY HIGHLY RECOMMEND these friendly folks, believe me when I say, they ARE experts. I am so happy I found them!! Their staff is wonderful, friendly, fast, and easy to work with. Great customer service and knowledgeable with any smart phone and ANY TYPE battery you may need. I can’t say it enough good things to express my appreciation for their help and great customer service but Thank you @BatteriesPlus in FWB.

Battery Plus FWB associate Jake came through in the clutch in rebuilding a small battery pack for our baby monitor. Thank you for your help and the other team members also display superior service on my most recent visits there.

Ordered scooter replacement batteries online...received discount with store pick-up. Staff was great and even provided pointers to extend life of batteries. Definitely recommend and will return!

Quick friendly reasonably priced

Doug was perfect. Advised us of our options and made sure we knew what we were doing

Ordered battery online for my Samsung S5. Site advertised Duracell replacement. All the reviews - positive - were related to the Duracell. Placing the order was quick & easy. Confirmation recd via email immediately. Went next day to pick battery up. The battery WAS NOT a Duracell. Asked the salesman for a Duracell as advertised; said they did not have one!

They have everything you need from car batteries to camera batteries. I mean there isnt a battery they dont have or cant get...Highly recommend

Great service and online order alieviates not having item visits.

I always get my watch batteries replaced at Batteries Plus. The customer service here is excellent. Everyone was so kind and helpful. Thank you!

Great service and selection of batteries.

Went in to get my iPhone SE screen fixed. After getting to the counter I asked they fix phone screens (I already knew they did because I called 4 day previously to make sure, as well as make sure that they had the correct screen for my phone), to which was replied yes we do. After that I was told but Im not going to. Then went a careful inspection of my phone, after which I was told there was a small dent in the frame of the phone that could prevent a perfect fit of the screen into its proper position. The worker informed me that they have a tool that could fix it, but that they were out of practice and that I should just come back on Monday when I guess someone more proficient at their job would be working. That was pretty convenient, since I already waited most of the previous week to get in on the weekend.Went somewhere else in Fort Walton, which turned out to be $10 more expensive, but the guy had my phone fixed in less than an hour.

BAIT & SWITCH! Ordered and paid for Samsung battery w/ BPBs store pickup program. When I arrived at the store I learned I had been charged $40 for a POS Chinese battery. I would have been better off w/ a fake Chinese Samsung knockoff from eBay or some other online thief.

Very helpful and fixed the phone in a hour saved the day for my son

Very helpful. Got us what we needed in a timely fashion.

Fast, friendly and professional service. Didnt know they could deal with auto key fobs and the like but they do. Saved me a bunch of $.

Great experience! Awesome customer service! I would definitely recommend Batteries Plus FWB for your cell phone/tablet repair needs!

Wonderful customer services and promptness with repair of phone

Great customer service with a smile 😃.They let you speak then try and find whats best for your needs.

The Technician was very skilled and did an excellent job replacing the screen in my daughters iPhone 6 in March. He even added a screen protector that would shatter instead of the screen....... Unfortunately my daughter managed to break them both this time. I will be taking it back again in the morning for another screen.

Quick service. Great price and warranty for the battery I purchased

Great customer service and care. Top both hands!

Service always great.Always have what I am looking for.Have given me great ideas for things that have made my life easier.

Always very helpful employees to help you with those hard-to-find batteries, bulbs, etc. I got spare auto keys made for half the price of the dealership!

This place is a joke, the garbage they sell is low end straight from China, that fail in a year or just outside the warranty. The people that work here think you are there for them, not the other way around. A couple of uneducated guys that use a multi-meter to check everything, save yourself the hassle and find a good supplier on Amazon or Ebay. I noticed from previous critical reviews, they have excuses for every situation, heres a hint, treat your customers with respect, dont talk down to them and be honest, your stuff is cheap thats why its affordable and dont act like its top of the line, because its not, simple!!

Bought six golf cart batteries on line to be picked up at Ft Walton Beach Fl store. Husband struggled to get heavy heavy batteries out and onto truck because you can only get $170.00 refund back added onto total if you haul old ones to store for new ones! Ok we did this bc we got a 10% discount appreciated.He gets to store and everyone working there says they have some kind of body strain pains and are medicated so absolutely no one will help unload batteries.At our age this is bad news. Hate to think what a women would do going in there. Said they had no battery carry straps left to sell😳 Said pick the ones you want and haul them. Husband had to ask to use a cart, strained to just get to batteries stacked odd. Finally a Good Samaritan customer came in and helped my husband. The clerk relinquished a strap behind the counter for payment! Also said guy that comes in that helps is late and don’t know when he’ll decide to show up. Older guy said we show up on time, but so what if your not able to help. Crazy. Gave a 3 bc did get decent not great price.Just beware if your older, a women, or not a muscle builder🙆‍♀️!

I have every kind of battery youll ever need and the people that work there are very helpful

Decided not to buy the battery I was looking for today. Female clerk on duty was rude and not customer friendly. Have made a lot of battery purchases over the years with the FWB Batteries Plus store for boats, cars, trucks, household batteries, etc. Always had the pleasure of dealing with competent and pleasurable people. Not today though.

Had my I phone 6 battery replaced. They were fast friendly and just plain awesome! Great service will definitely be back in the future.

Great selection and very friendly and knowledgeable staff

Very clean setup nice plenty of parking and the help was very helpful

Arrived to only two people working the counter, one on the phone and the other with another customer which was understandable. Until I stood around for about 10 minutes before anyone acknowledged me, only for a third employee to come out of the back to assist me with my laptop battery. She then continued to scold me for not bringing my charging cable (it was my first battery replacement) explaining to me that it was important for finding the right battery. Except she found the perfect one without it simply by typing it into her computer. Once she found the battery off the back wall she explained that it would be an expensive purchase in a tone that felt like she was assuming I couldnt afford it (I guess because Im younger?). Finally by the time I left with my outrageously overpriced battery (theyre cheaper online, believe me), there were in total around five employees in the front. Where they were when I first walked in remains a mystery. Overall though I can say I am never going back.

Great customer service. They were able to replace my husbands electric toothbrush battery, which is an odd request. Now, my husband toothbrush holds a charge for almost two weeks, when the factory battery at its best only lasted four days!

Ordered a new battery for my Nissan Frontier truck online. It was easy to order and picked up at the store.

Love the staff here. Great place to take your pets. Really convenient hours.

Ordered online, picked up 30 minutes later. Employee moved both my old battery and new. 4 batteries - 60 lbs a piece. Very friendly staff. Highly recommend.

Stopped in to get the battery replaced in my watch. Young lady took my watch and then attempted to pry off the back with a knife. As I started to grab the watch back she said it was only her second day at which point an older male told her she needed to use the watch wrench to remove the back. I watched as she attempted this but fortunately before she could damage the watch the male returned and said he would do it. After 15-mins he said they didn’t have the right tools to unscrew the battery retainer clip, but he was going to ask another employee to try. Fortunately, that gentleman was successful. As we waited we observed the interaction of the employees; two females one being the new hire, an older female, the young man who eventually replaced my battery and the older gentleman who was off that day but had stopped in. The young female was loud and truly out of her depth; ok second day but if you don’t know something ask. Second female was just rude. Young man seemed knowledgeable and professional. General sense of chaos and not being organized. Parking is terrible, so with all these factors we definitely won’t be back.

Tech was helpful and polite. Went beyond the call of duty.

They have hard to find batteries and light bulbs. Super helpful employees.

Car battery died in Destin, called to ensure pickup could be made by my brother in law, it was. From order to working car, less than an hour. Great customer service and $40 less than other automotive places.

Always have what I need. Always extremely helpful!!!!Always have great suggestions.

Created a battery on the spot for a communication system. Gentleman was very helpful and courteous.

Fast and friendly service, replaced my Harley battery that much faster, due to their knowledge.

Super nice guys. Came in for UPS backup battery. Very helpful and fast.