Don’t know much of anything as I just was made aware thanks to YouTube’s algorithm, all this time later, but this picture is how this man child responds to criticism. And that, my friends, is the furtherest thing from professionalism I have ever seen. Close your business, big guy.
Not good. Company is run by a manchild that cant take criticism and plays the victim when the law (Rightfully) isnt on his side.
This dude is running a scam look at his reviews, I promise anybody who knows a little bit more about computers knows hes scamming. Hes taking advantage of innocent people. Hope to see it shut down soon
Dustin will price up systems by over 50%, and if you point out the terrible scam-worthy pricing of his systems he will proceed to insult you and call you names. Terrible customer service, terrible products, terrible prices. What a terrible business. I hope it fails, and a better one springs up.
I was visiting my grandmother awhile back and wanted to get her hooked up with a good PC so she could stay connected with the rest of the family via zoom, or skype, or what have you. She said she knew of a place near by (Grace Computers) so we went in to check it out.The price tags on the items were absolutely outrageous. The owner was selling items at 2 to 3 times their worth. Systems with 950s and i3-6100s going for $1500. Couldnt be me paying prices like that. We went to Stone Computers and received a much better deal on MODERN hardware
Great pc the ram make gpu go vroooom the cpu is a pentium gold get a solid 15 fps with my gt 710 if u wanna play roblox u get 9 fps the lighting usb cable make gpu go fasssst i have 1 fan so plenty of cooling for only 10000 although they need the money since they cant make any from a law suit this is the pc
A garbage company that will try and sue you for publicly talking about how trash they are instead of improving. Its best they go out of business for good
This thing still going on. This is awesome. You lost in court my guy also you trying to scam people with your product. Everyone who knows anything about PC gaming can see it.
Tried looking at his prices on his stock at his website. Only Mobile phones, second hand goods for a large profit and nothing on other stuff. Look at his facebook business and everything is set to private viewing only.Quality: I doubt it was there to begin withValue: No valueProfessional: The type who would backstab, a backstabber. Paid someone for non-existing digital people to post good reviews.Grow up Dustin. You eff yourself by starting the lawsuit and it backfired.
Went here yesterday with my dad hoping to finally get him into modern technology so he can stay connected with me long distance since he lives in indiana and i live in north carolina the price tags were outrageous a celeron g4930 which is terrible with a gt 730 for a grand yeah no thanks bestbuy got us a much better deal when i talked to the owner he was very lippy and rude towards me for calling him out on the prices
Dustin harasses small YouTubers in hopes he can scam them with lawsuits as much as this company scams their customers.There is a reason why their website is not stocking and computers online. People would ridicule the prices.
Very poor custom pc. This owner really does not know how to construct a rig and overcharges on top of it. He really has no idea what makes a good gaming PC. I would have better luck buying a PC from Wal-Mart at this rate. So upset!
Owner clearly has no idea how to run a business let alone hasn’t grasp the concept of the internet and our modern world. Admit you’re wrong and move on. You’re beyond a child a this point.Also, you’re better going to the local supermarket to get a better quality potato than the ones he’s building and trying to sell off as a PC.
Ive never even been here, but after reading how the owner responds to criticism on these reviews is enough to make sure I never go! Hands down the most unprofessional business owner I have ever seen. I would never even THINK to talk to a customer the way he does. One person reports an issue that they had in his store, and his immediate response is to pull camera footage of the day to find the person that complained? What?! Who does that? Needless to say, I highly suggest shopping elsewhere as the owner is clearly not stable.
Quick fix good prices and better than brand new
Was not allowed to return pc after it brought it home and the power supply blew up. DO NOT BUY FROM THEM. $1300 down the drain.
Very poor customer service. Will try to over price items and blame all bus troubles on YouTube. The facts are he tried to bully people when they speak out on his prices. He srsly thinks a 1080ti is worth 990 bucks. Check out he store I have. All very basic parts at a very inflated price. He speaks about his great Facebook reviews, lol no one on earth trusts anything on Facebook…….. I’d change your business name if I was you
I went here looking for a phone. They want 2-3 times market price for these 2-5 year old used phones. They wanted 399 for a Samsung s8 and 350 for iPhone 6. Both phones are worth less then 75 each used. Hell Walmart sells them for 200 new……… and sometimes has them on sale at 99 bucks
They sold me a computer for 1,600$ and the cpu completely died the next day. They told me I couldn’t return it so I sued them and won. DO NOT BUY FROM THEM
Overpriced garbage, borderline abusive customer service when i told them i couldnt afford the prebuilt they were trying to force me to get and overall not a good experience. please go elsewhere do not waste your time here! also my last review was removed by the owner.. that says it all
Takes advantage of the customers that come into the store and dont know what they are getting by lying about what is inside the builds and how much theyre worth. The quality of the products are outdated, poor and honestly wish I could give 0 stars. It took a look of less than an hour to see the sham that was being run.
Bro just delete the businesses from google and start over... you can re register the adress and i would seriously consider changing your business name altogether. and Im assuming you learned a lesson here.
Didnt get my dino nugs
Owner thinks just because certain people dont live in Fort Wayne and/or have never been to the store they cant point out a business that is obviously ripping people off. Build your own PC or buy it elsewhere. Regardless of whether or not the PC everyone is talking about was acually worth 6,000 dollars (probably not) ... as a business owner you cant be so thin skinned and hostile to potential customers.
When I was in Fort Wayne I came in here with my mother who is not a very tech savvy person and also not from the US, I had an issue with the charging port in my laptop and it seemed like a relatively easy fix. I come into this shop and dustin checks the laptop out and his quote is $250 to fix the small issue, my mother was about to take his services until i told her i felt like it was a little bit overpriced. I was able to take this thing to another local electronics shop and they were able to fix the EXACT same problem for $50... unbelievable how these people try to extort you, I even checked in with an electronic shop back home on how much this procedure should cost and it was almost the same around $50, while Grace Computers here tried charging my vulnerable old mother 5 times that!
The things i have seen about this company lol hes a car salesman in a world where most of his customers know more about his inventory than he does. he is not afraid to rip people off, and if it was legal to do so, i would point anyone about to enter this establishment, away, doesnt even matter where.
Owner has no knowledge of pc building. He will also overcharge you for parts. He is incapable of treating his customers with respect. He also sales broken parts to you and when you try to get it replaced He states he cant replace it because you broke it. Do yourself a favor and use the internet for all of your pc needs.
I live in Indiana, this place is still overcharging 2 years after the whole youtuber thing happened. Please go somewhere else, do online research, and dont let people like this rip you off.
1 star because he keeps using prolly instead of probably. Youre a business, at least try to look professional instead of some kid having a temper tantrum. Btw, I dont live in VA
Even three years later Dustin cant admit that hes wrong and a whole court didnt agree with him. Price gouging before rona wasnt cool and Im glad your business has these reviews.
I was in town for the week and wanted to stop by the store and I think its safe to say that I really regret going to this joke of a business. I guess all the bad reviews on this place are true. I noticed that this store not only absolutely overcharges on everything but the service is terrible as well, I complained about some of the pricing and the owner basically told me he doesnt need broke people like me wasting his time, like listen here dude just because I don’t want to be ripped off doesn’t mean that im broke. When I took a deeper look I realized that this store has many bad reviews and it is all due to the shady owner and his overpricing as well as taking advantage of people who dont know much about electronics. Please dont go here, there are much better places to go to including the other local competitors.EDIT: what makes you think that just because I left the review on a certain day means i came in on that day? just because someone has something negative to say about you doesn’t mean it’s fake, how about instead you take action by making your store better and fixing your mistakes not blocking out any criticism.
Got an excellent deal on a computer called Gaming PC. It was very cool, and it had a bunch of shiny lights on it. Shop owner said it had an OVERPOWERED GT 710 inside of it. Didnt know what that meant, but I assumed it was fast because it had GT inside of it. Runs minecraft great! Solid 30 fps super fast computer. Can handle 3 google chrome tabs open at the same time until it crashes, but thats fine. I decided to BUST open this BAD BOY at home, and I was disappointed in the slightest! Wonderful lightning bolt cables... Great deal also! Only $2500 thanks to Mark and his wonderful tolerable negotiation skills. Will NOT go to wally world to get a $300 PC at all!
Come here if you want to get scammed on a pc! Extremely high prices! Terrible customer service, and honestly a joke of a company. No clue how it exists.
Owner is very disrespectful to his customers. When I was querying why my build was so expensive he got hostile. Would not recommend
Trash company. Wouldnt recommend.
One of the worst computer companys anyone could ever go to the prices are ridiculously high I can build a pc for 1/2 the price their asking for PCs Ive also talked to the owner personally and he is one of the rudest people I have ever met and its actually funny because he has no knowledge about computers or how their even built
Since you respond to everyones reviews, just wanted to know, How is that law suit going exactly??
Would give zero star rating if possible. The owner is out to make profit at the expense and detriment of others. Stay away.
My mother came in around a year ago, however, was tricked into buying a $4000 gaming pc, when she only needs a pc to open emails and browsing the web once a week. Poor service.
Calls the Youtuber a liar but your suit got thrown out and the courts dont side with you. Childish replies on here instead of admitting his prices were bad and moving on.
Owner assumes any bad review is made by a troll and fake. I lived in Fort Wayne 2 years ago and the service is overpriced and absolutely terrible. The owner will reply to this calling me a troll and not in area and also about some youtuber or something. Long story short, Dont go here for any reason.
Please don’t go here, will get scammed, better off buying a computer off Newegg or amazonAlso he might sue you
I would never buy a computer from anyone but Grace computers. I know one of owners, personally, and in all the years Ive have known her, I have never known her to be shady con artist like these fake reviews are claiming. SMDH These are good people, with a good company, who deserve your business.
If you are ever in town and need any of the services this guy offers please take my advice, go somewhere else. The owner of this store is a very childish and insecure man in a lot of ways. When anyone has anything negative to say about dustin he makes threats or calls you fake, I seen people complain about how he rips off older people that dont know much about tech a few times on here and he automatically assumes everyone is here because the youtube video or at least he wants to play it off that way. He used to sell super overpriced pcs too ($2000 system that he sold for $6000) the reason he stopped doing that is because he got embarrassed and called out online for it. He will constantly reassure you that his prices are the best but they really arent thats just what he does to get your business, there are much better places in the same area believe me. And to be honest I wont mind paying even a tiny bit extra to not only have better customer service but to deal with a more mentally sane person.
Fairly childish responses but from what I see his company is legit. Just an incredibly childish owner. Keep an act of professionalism to some degree, no matter the situation.
Owner attempted to prey on the general lack of knowledge of the average consumer by listing horribly overpriced a horribly overpriced computer on Craigslist. If they are willing to do that, I dont want to trust them with a repair if Im in a crunch. Theres little reason to believe they wont try to take advantage of someone who is desperate.Fort Wayne deserves better than this(and yes, I live here).
Called the store asking about a PC I saw on a for sale listing. The owner told me all kinds of nasty words when I tried to ask if his 6000 dollar price tag was negotiable... wouldnt reccomend.
This store was 100% worth my time! I needed to get my computer fixed and they were able to help out! For sure driving back up here again!
Horrible guy bad service don’t go
Ugly prices - hands down, without a doubt.Edit: For the owner - Nope, not even close :)
Overpriced to hell, completely lacking any knowledge in the industry.
Ive gone to Grace Computers for years by far one of the best computer stores in town. Best prices, honest people, and quality products. Ive noticed a lot of people posting false reviews on here becasue Greg Salazar has to act like a drama queen to get his viewership up to the likeness of LTT or GamersNexus maybe if he posted quality content he wouldnt have to be so dramatic. Nonetheless actual Fort Wayne consumer here the place is great!
Grace Computers and Electronics has the best prices in all of Fort Wayne, Indiana. The selection and customer service alone is 5 star worthy, not to mention the repair prices are currently the cheapest in town. And they have FREE e-waste recycling which is helpful to our community and environment! No question, Grace Computers is 5 stars!
Good company. Recently bought a computer there. The owner is great and even delivered and installed the computer at my home. $2000, which might be a bit pricey but at least I did not have to go to some shady online websites to buy a computer that would break in few months. The computer can run games like super mario which is great and to be expected from such a powerful computer. Really happy with the purchase and would recommend it to all my friends who are looking for a fair deal and a really good super mario capable computer.
Amazing place they built my custom system with a gt 980 and a i3 8th gen!!! Only 6000 the owner did a great job negotiating a deal with me. Brought the price from 10k down to 6k so excited to play Minecraft at 4k 60fps!!!Response to owner: yeah I live in Michigan, I was there a couple months ago when I was at a tournament in Indiana. You run a scam shop, coming from a computer background you told me the worst info I have ever heard and your pc are horrible priced
One of my favorite computer shops! I have visited Grace Computers multiple times and enjoy browsing through their collection of computers and parts. I have also purchased multiple items from them at a good price. If you are a computer enthusiast or just anyone looking for a new pc, this is a spectacular local business to check out! - ignore the fake online reviews!
I live in California but according to the listing thiss business had on Craiglist two years ago, Its safe to say he is ripping everyone off. Good luck, you are better off buying a prebuilt from NZXT BLD
I would like to write an honest review but im afraid hes going to sue me
Awfull place prices are skyrocket high and awfull service dont come here please. Rude owners they are cheating on the prices. please dont bother to come to this place.Response to owner: yeah I live in India, I was there a couple months ago when I was at a tournament in Indiana. You run a scam shop, coming from a computer background you told me the worst info I have ever heard and your pc are horrible priced
This business overcharges customers 4 times over the typical MSRP. The owner is known to send lawsuit to harass customers who points his shady business.
Owner is a rude clown. Trying the sell computers for twice the price they are actually worth then sues people for making videos pointing that out.If you value your money, just stay away.
Overpriced, owner was very rude to me and I got so mad that I had to leave a review. Glad to see everyone is on the same page here. DO NOT BUY FROM HERE YOU WILL GET RIPPED OFF AND HARASSED!
This is one of best computer places in fort wayne, Indiana.
Dustin Wood the owner of the store is a scam artist. I had called ahead to reserve a part for my father who isnt technologically adept and confirmed that the part was new with the owner. He was told it was and had it installed into his hone PC from him for a service fee plus cost of parts. A couple of weeks later the part turns out to be defective.I call the Manufacturers for warranty and they confirm that the part was a couple of years old. The owner took it out of one of their repair PCs and sold it to my senior father. When I called the store owner to complain he told me to buy from WalMart next time and cry about it. Worst customer service experience EVER.Avoid this place!!!!EDIT: My Parents live in the US. My father is the one you ripped off and you should be ashamed of yourself.
Terrible place, terrible service and over priced stuff. and also suing a person for making a video just showing how expensive it is? i hope this place gets shut down from bankruptcy.
Looks nice but I could only afford a pre built
Im fairly certain this guy will just reply to every review regardless, of where it is from.
Honestly the best place if you want to get a new PC!My son was asking for a PC for a while and I sadly had to be the bearer of bad news and tell him we just couldnt afford it at the moment. Recently sold a few old magazines me and the wife starred in back in the 90s, which got us just enough to be able to get him what he wanted. The lovely man at the front desk told us it would be able to handle anything you could throw at it. It apparently has an Intel 4004 CPU, geforce 210 graphix card (sounds pretty fancy to me) and 64 mega bites of hard dried storage. My son is literally crying hes that happy. Thank you Grace computers for helping us with this, especially with the $2300 per month easily payable fee by bank transfer, makes payment a lot more affordable. Definitely recommend 10/10. Will attach an image of my sons new PC, looks like it has special cooling powder included for free!
Not very knowledgeable, takes advantage of people.
Very efficient, helpful, and professional.
Not good costumer service and the owner is petty over anything that doesnt go his way
5 starts for the reviews lol this is great
Overpriced, unfair, rude, impolite, scammer... You get the idea. Dont waste your time. There are much better options out there.
The owner of this store is a scammer and a con artist, he will say otherwise but has no proof. Also whenever you write a bad review he will say the review is fake as you dont live in the USA, quite a pathetic coping mechanism.
Scam. Will cheat you out of parts. Dont shop here and dont do business here.Use PC-Part-Picker to choose your parts. And they will give you the cheapest place to buy them parts from.Grace computers should be shut down. SCAMEdit: To reply to the owner of this establishment: Yes, I do live in Arizona but a long while ago I did go to Fort Wayne, Indiana and was there for a few months. And needed help with my PC. The owner was really rude and arrogant. I am noticing a lot of reviews regarding a YouTuber, but has nothing to do with my review. Just because you are a small business, does not grant you the right to treat customers who actually wanted help with disrespect. Have a good day.
Had a laptop that the screen was busted. Called him up and told me to bring it in to take a good look at it. Ended up telling me that it was replaceable. About 5 days later after them ordering the parts and installing, it was ready to go. The laptop works flawlessly! For me, this guy did a super great job! Would definitely recommend their services.
Love this place! I can’t say enough great things! So helpful, awesome prices, and the staff was so nice! I always take my stuff to them and i have bought two computers from here and have had no problems with them at all! Would highly recommend.
They did an excellent job on my build. I went just because of the Science Studio Build. They of course had a normal markup on parts, and build fee with Windows Install was around $150. They did a superior job. Cable mods and all. RTX 2070, i7 8700K, 32GB RAM cost around $1900 in total. I had a 850W Corsair PSU, and 1TB ssd, and 4tb hdd. They did an excellent job. I will be back and thanks!
Unprofessional, wasting his time trying to deny ripping people off.
Very nice of owner to harass and sue a youtuber who revealed your scam listing.
Owned by a psycho who loves to prey on uninformed consumers with insane price gouging.
Dude and his business is a joke
Got a $2000 pc here and its super fast with top specs from 2009. I can now play fortnite at 24fps. i know a wally world pc or a console could do better for less but who cares, i want to give my hard earned money to a scammerEdit: the owner threatened to come to me and sue me but what i meant by 1 star is +1 would recommend. ill update to 5 stars when i have time because im busy making money so i could spend it on overpriced hardware
Overcharges for parts and builds, just order your parts online and build them yourself and save a few grand
Walked in while on vacation only to come to a quick realization that everything is marked up by thousands of dollars. If i could give 0 stars I would you are better of going to a reputable store or ordering on amazon
Terrible business practices. bulling tactics and abuse of policy.
I came in Grace Computers & Electronics needing a $2000 PC build, and lets just say, its the best PC I have used in my entire life. Its got the advanced Pentium 4 HT 520 @ 2.8 GHz and a blazing fast GeForce FX 5200! It has a massive 512 MB of RAM, more than Id ever need in my entire life! It also has a 40 GB WD Caviar Enhanced IDE hard drive (WD400BB), which spins at a very fast 7200 RPM. The WD hard drive spins faster than most car engines! This computer runs Windows Vista Ultimate 64 bit SP2 very well.And this PC is really god-like. It runs Crysis at maximum settings 3840x2160 @ 144 fps. This PC will last me 30 years with how much performance it can give out.
Sad how the owner of this place thinks that he can sell garbage to customers for 6000$ and think its alright. Absolute disgrace
The owner tries to rip you off. And then he claims that youre a troll. Hes a clown. Dont shop here.
I ordered a motherboard and i got a cpu
Work for a small owner operated PC service spot in Grand Forks, North Dakota and wed never stoop to this level of overpriced for a prebuilt computer and other products/services.Its a shame that a lot of providers out there would actually do this.Also before you refer me to be a troll and/or not from your local location, you are at fault for your own salty clap back, trying to sue someone for an opinion on the Internet in which you clearly took to heart, the Owner/Operator of this store is just a salty sad man.Good luck to you and your business.
The owner of this establishment is only in business for the money. Prices are sky high and the customer service is non-existent. Where is the passion?
Life long friend. Done all my computer needs business with Grace Computers. If you treat this business and owners right they will treat you right. I WOULD 100% RECOMMEND THIS BUSINESS TO ANYONE AND EVERYONE.