My Son experienced a professional windshield replacement from his home & referred me. Appointments range 12-5 window, I misunderstood thought appointment time 12. Office very professional explaining appointment times. Next day, I noticed cuts on my side panel near windshield. I called to report minor damages and sent photos they requested. Management called immediately was very professional and apologetic. I responded I understand people make mistakes. I thanked him for his quick response and helpfulness. I will be a returning customer due to fast courtesy customer service and quick response times to calls and concerns. Thank you!
Walked in and out within less than an hour. They explained exactly what they could do to help me out, the process and the expectations afterwards. The staff was friendly, helpful and honest, they kept it a very simple process. I couldnt get in for over a week at other places so I had to look outside my usual businesses, and this place did not disappoint. I went off other reviews I read so Im happy to say it was a positive process and outcome for me here.
I did not use this business. My daughter did. She saved a substantial amount obtaining a new window on her Mercedes. They quoted 5 to 6 hours to change out the window because it required some calibration which took some time. Never heard of that before. But, I never owned a Mercedes either. They were able to turn the job in only a little over an hour. From my daughters experience and knowing she is a really good shopper, I would go there for my vehicles replacement window needs.
Called to schedule an appointment for a cracked windshield. This will be covered by insurance, when asking about how the process work, Ashley (I think her name was) was rude and short. Nope, Yup, No we dont do that. Im not versed in insurance workings and she was zero help whatsoever. Sure the work is good and was excited to use a highly rated company. HORRIBLE first impression will take me elsewhere.
Roger, Ashley, Jake and the whole crew at A-1 Auto Glass are the BEST. This is my third time using them to have a windshield replaced and every time it turns out perfectly. Fast, courteous and professional all the way! Keep up the GREAT WORK GUYS!!
I love A-1 not only are their prices good, they came out to my job to replace my windshield! It was quick and convenient and the guy even switched over my toll tag, registration, and parking sticker. They’re simply the best for auto glass repair! ☺️
Ive been doing business with A1-Auto Glass for several years now, and theyve always been great! Thanks for the great service as well as Professionalism. E.L.Williams Trucking, Inc.
I had a back glass replaced. What kind of business only takes cash. Didnt even mention this when I ordered service. Had to leave my work to visit a ATM. Shady.... dont waste your time with this business.
Great value for a full windshield replacement. Customer service was flawless
Everyone was extremely helpful, friendly, and accommodating. Service was quick and professional. I will highly recommend A-1’s services to all of my friends.
Pretty much everything you want and at windshield company. Set my appointment time, they reminded me to be there. I showed up on time, they took me immediately... I was gone in about less than an hour. Simple. Easy.*Reasonable PRICES.Thats a hard thing to find these days.
Great place with great people, had a rock chip that I thought was to big to fix but they got it done and looks great, in and out in about 10 minutes. Highly recommend
Great experience with this company. They were much cheaper than other quotes in the area. We live about 20 miles outside of Weatherford and they came to our house with no problem. Will definitely use them again.
Cant say anything about the service they provide but I REALLY DID NOT appreciate almost getting hit on the 820 today at around 8:50 am bu one of their drivers because he was bending over looking for something while trying to change lanes at the same time. If I wouldnt have had free space to my left, he would have crashed right into me. His truck had the number 221 on the right back side. 🤬
These guys are professional, quick and competitively priced! Hope I never have to replace my windshield again, but if I do, I know where to go!
I did not have any direct contact with this company, but I was present when a good friend of mine was on the cusp of actually getting much needed assistance with his broken glass on his pickup truck. He tried all day to get help ranging from the dealership to his insurance company. Called around a few local places and one couldn’t get it done until Monday and the other place couldn’t get it done until next Thursday. Almost had luck with one company but that soon fizzled after the person who was assisting him had a personal emergency and could not further assist him. He passed it off to another worker who was supposed to contact him today but that never happened. As you can imagine frustration was mounting and so was my friends patience. I did everything to try anc assist him and we tried one more local business to get his window fixed. We came across A-1 glass repair. A lady answered and he was finally getting some where with this place. She was very understanding of his issues and the need to get his window fixed. She set him up with an appointment for Friday the 30th at 8am. Things were looking up and it seemed like there was finally going to be positive progress. That all but ended aroubd 545 pm when he received a call from a man who said his replacement window that was going to be installed tomorrow had been broken and a new one wasn’t going to be available until 11am. So he asked a simple question and the guy on the other end was very unprofessional and being argumentative. This is not how a business should be conducted. I don’t know if he’s the owner or just some technician working there but he has no business dealing with customers. I see 467 reviews on this business according to google. This was not a good review and I’m not even the customer. I just happened to hear the conversation between my friend and this man because he was on speaker. I’m absolutely appalled by this mans behavior and I would never ever recommend this place to anyone. Stay away from A-1 glass.
Replaced my husbands truck windshield in a timely manner and at a very reasonable price. Thank you again. Lisa Conway
Walked in without an appt. A-1 took car of repairing my windshield quickly, professionally and for a fair price.
They got me in earlier than expected and I was out in less than 30 min. Easy, fast, and done well.
Pete, from A-1 did a superb job replacing the cracked windshield on my Toyota Sequoia. Hes an old school perfectionist and amazing pro at what he does. Trust me, Ive built multi million dollar spec homes for decades. If you want it done right and at a very reasonable price, give A-1 a call. I could not be more pleased.
Very pleased. The service I received was more than professional. I will be using them from now on. I was in and out in less than 30 minutes.
Super service! Will be back. Best prices in town. Did not waste my time or make me wait very long at all. Friendly service.
Owner is great. Office staff is very cheerful. Great place if you need glass replace
They did a good job and very reasonably priced.. A-1 is my choice when it comes to glass replacement...
Great place friendly fast service and very reasonable
Exceeded my expectations and found a quick solution to resolve my rear view mirror issue that i was told by multiple companies that it could not be fixed.
Replaced the windshield on my sons pickup. Friendly, fair and fast. Highly recommend.
Great prices, exceptional service
I shopped around different glass businesses to replace my front windshield and this one offered great service and did a professional job. I highly recommend them.
Arrived @ 0710, @ 0720 vehicle, taken by installer.0800 windshield replaced, departing. Also received an estimate, on another vehicle by Ms. Patty, returning to have that vehicle glass replaced. A1 Auto Glass= OUTSTANDING...
Some one saw a bag in my truck and smashed my window to take it. A1 auto glass replaced my side window in late January. Cleaned all the broken glass and had me ready to go the next day. Good pricing. Late March I took my truck to get the windows tinted and they rolled my window down 3 inches and closed the door and the glass shattered. I took it to A1 auto glass and they replaced it for free. This is the place to go for window replacement.
They did a great job. Had a slight issue with the windshield fluid line and they immediately came and fixed it. I would recommend them for your windshield/glass needs.
I called 1 evening and the next day a 2 man crew was at my home replacing my windshield. Great price and wonderful service provided. Warranty included. My wipers work perfectly.
We used A1 to come out and change a couple of windshields, one on our service truck and one on our employees personal vehicle. The tech was super nice, showed up early, knew his job and the whole process was very easy to deal with. Everyone we spoke with had a great attitude and was very helpful. We would highly recommend them for your glass needs.
Quick. Fast. No nonsense. Great customer service.
People here are very friendly fast and helpful
Replaced front windshield on my E39 M5. Great work, friendly, and great communication. They had me in and out in a timely manner. This shop came recommended by other M5 owners and it delivered. I will definitely be using A1 Auto Glass again.
A1 repaired a rock chip in my window. They did not know if it would be possible to fix but took my car back and had the rock chip damage fixed within 10 minutes and did an exceptional job. I really cannot even tell where the damage was at after the repair. Worth every penny. Thank you A1!
They did a great job. Professional, quick and very reasonable prices.
This is the second time I’ve used A1 Auto Glass and hands down, both experiences were exceptional. They were able to replace lost side mirrors on a 2004 Volvo and more recently, replaced a cracked windshield. Their office staff was always friendly and helpful. Their technicians were punctual and did superior work. I recommend them for all auto glass needs.
Best experience I have ever had with a.glass company. They say what they do and do what they say.
Brian and staff were great! They were able to fix a windshield replacement gone bad and shared their concerns! Exceeded expectations! Very friendly and great customer service!
A1 Auto Glass was able to get me in same day after my window got busted out the night before. They were professional and very efficient. Better prices than anyone else I called. Highly recommend!
They were professional!! Patty answered the phone and was prompt to answer my questions and worked with me to find me the best glass and best prices! I had called over 5 places and had quotes that were outrageous compared to what Patty got me. Colby came out to install the windshield same day as I called and was here FAST! He did a great job replacing my windshield and did a professional great job. I am pleased I used this company and reccomend them to anyone in DFW needing affordable auto glass
Friendly staff. The ladies that answer the phones are always so nice.
Professional and courteous. Excellent and prompt service. Highly recommend.
These guys and girls were spot on. Very professional, kind and helpful.. the seal around my 2008 vehicle was coming out and they removed it and the windshield and replaced the seal with factory parts and put my windshield back in without a scratch.Making the appointment to see them and get a quote before the work was effortless, unlike a few other places I tried to call and could not get anyone on the phone. A1-Auto Glass is A1in my book!
9:00AM: Hand over the key to my car9:03AM: Place order at IHOP (Spinach & Mushroom omelet)9:12AM: Call from A-1 (your car is ready)9:13AM: Me ( make that order to go please)9:21AM: Pulling off the lot, window replaced!
New factory glass install looks good as new!
Still waiting for Stacey to call me back from last week on a quote. Decided to take my business some where else.
Replaced windshield with reasonable price and life time warranty
This place is amazing! I called the shop to see if they could help me correct a job that was done incorrectly at a different shop and Roger fit me in the schedule and did not hesitate to help me out! Shop was clean and desk staff was knowledgeable and super kind! Will be coming back if I need any auto-glass work done.
Quick and clean. Didn’t call ahead as stated, but it ended up being ok. I was just around the corner. I’d certainly recommend!
They did a fine job replacing my windshield, but kept my car overnight - longer than expected then called me saying they couldnt successfully calibrate my Subarus Eyesight driver assist technology. They didnt give me a refund for the calibration and instead said they would compensate me after I got it done at a dealership. At the time, I was visiting my family in TX and had to drive 15 hours back home without cruise control (Eyesight was disabled because calibration wasnt done). I do not live near a Subaru dealership, so I had to take an entire day off work to drive 2 hours to the closest one where they were to calibrate it within an hour and charged me less than what A1 did (keep in mind A1 never actually calibrated my windshield but still charged me for it). A1 paid for the dealerships bill which was lower than what I paid them, and I was never refunded the difference. The owner was very nice throughout the entire process, but unfortunately, the process was stressful.
This was the second time using A1. Fast friendly service.
Got there a few minutes early and they took my car back quickly and they were finished in less than 45mins!
I took my vehicle for a back window replacement referred by the dealer. Service was kind, assessable and quick (took them an hour to replace). Luckily during that week it rain, and water leak inside. Since they gave “warranty” for leaking, took it back. They said it was the brake light, they check on it. Continue leaking, Call back and took it. Continue saying it was the brake light that they don’t deal with that, “I should get a new”. Told the installer that was nonsense, so they couldn’t do anything no more. Took it to different glass company and it was obviously visual that the rear window was installed wrong. It was unleveled, with a gap on corner. The gasket was not appropriately installed right beneath the brake light so the water will start running from there. Call back and luckily the owner answer and help me, got reinstalled and no more leak water. It was a hassle, point is I had to made a total of 4 trips when I lived a 30mi drive, just because the dealer recommended and $100 cheap from other competitors. The lesson don’t look for less expensive, I wasted more on time and gas going back and forth. Disappointed when they said they couldn’t do anything, the 2nd time with same issue. They showed un professional service.
Fast, friendly and made sure job was done perfectly. Would HIGHLY recommend this business!!!
A1 auto exceeded my expectation and finished in a timely manner. I expected an hour wait and my wait time was 40 minutes at most. Job was done well and very satisfied.
The staff are all very professional, courteous, punctual, and the pricing beat any other that I checked. Everything is of the highest quality, both craftsmanship and product. I will recommend this business to anyone.
I called on Tuesday afternoon as I was coming in from a trip in my 389 Peterbilt. I only had one day before I headed back out on the road . My windshield was horrible, it was very pitted and made it nearly impossible to see at night .They made a spot for me the very next day and came to the location where I park .They told me the gentleman would call me 30 minutes in advance and he did . When he showed up to my truck right away he noticed that he would need an extra set of hands due to the sunvisor on my Peterbilt. He assess the situation and right away called for another guy to come help. That gentleman showed up quickly and they completed the job. The original quote that they quoted me was the same at the end of the job even though they had to call for another guy. Thanks to A1 I can leave on my tripAnd safety return to my family knowing now that I can see out of my windshield. This is a very good professional and fair company to deal with. They Will definitely do any of my future projects.
Excellent on-time service! The repairman was friendly and informative, and had the repair completed very quickly.
Fast.Ive never had a windshield replaced before, they made it very simplistic. Left within 30mins, along with instructions after the replacement.I recommend.
Fantastic place. Have been using them for years. Only place I will go.
Great experience! I got an online quote yesterday from a 3rd party site. Shaffers called me back within an hour to discuss the job. We figured out what windshield I needed and was told the guy would be at my house around noon. The next day I get a call and text at 11am saying he was 20 min away. About 30 min after he showed up, I had a new windshield!From the initial guy on the call to the installation guy; they were friendly, professional, and was one of the quickest and easiest processes Ive been through. Hopefully I dont have to use their services again, but if I do...I will definitely be giving these guys a call!
Great place to have glass work done. The quality of work, price, and service were all outstanding.
I had a windshield that needed to be replaced. I saw this location on the internet and called to make an appointment. The person I spoke with was very helpful and made an appointment right away. The office was clean and they were doing a good job with social distancing. The windshield was replaced in under an hour and it was done well. I have taken the car since to be washed and it has sat out in some rainstorms and no leak! They were also careful to remove the items attached to my windshield and replaced them correctly. All in all, great service and well done!
Good people fast service
GREAT! Under sell and over deliver is the name of the game here. I’m so pleased with the outcome of this frustrating rock chip in my brand new windshield. Everyone was friendly, quick, communicative, and the repair was done completely and professionally. Highly recommended.
Great service and quality work
Very professional, i recommend to family and freinds. Give them a call first before anyone else
Good experience from beginning to end. Competitive price and professional service. Will use again if I ever need to.
After completely shattering my Kias back window with what I can only guess was a small rock while weed eating after 4 pm I called them and they had the best rate and were able to get me in the very next morning. They had me in and out within an hour and I was only slightly late to work. All of the staff was very friendly and professional. I absolutely recommend them!
Jose, the technician, arrived at the time they said they would. Installed the window quickly and he was very friendly.
A great job and service very well friendly respectful staff
Courteous service. Window looks great. Final cost less than phone quote. Nice waiting room as well as outdoor waiting area if you are mask intolerant.
Great service well deserved 5 stars. Very nice, in and out super quick and reasonable price for excellent stone chip repair. Highly recommend, very professional and when my FJ gives up and cracks the vertical windshield I know exactly where I am going to take it.
I looked around online, read reviews. One place quoted me $400 to replace the windshield on my Acura, another wouldn’t even respond to me. A-1 Auto Glass quoted my windshield in less than 24hours, at half the price from the other place. I sat on it for a couple days before calling to see if I could get in within the next week. I was told someone could come to my work and replace it the next day at no additional charge. I believe I was told he’d be there between 1pm-4pm, but the installer called around 11:30am to say he was ahead of schedule and asked if he could come now. Of course! He arrived around noon and was done in about an hour. His name was Lance; very professional and knowledgeable, answered all my questions, like “Why can I not go through a car wash for a couple days?” Turns out the chemicals don’t take kindly to the glue or sealant – who knew?My total came out to exactly what I was quoted and not a penny more. Overall, I don’t think I could have been any more pleased with my new windshield. My wife’s car also has a crack its windshield, so I definitely know who I’ll be calling… Thank you again!
I had a great experience with Tyler at A1. He did a great job on my new windshield and he did it quickly! A+ for service and the right price. Thank you!
Thank you for taking care of my window!
Second time I had to replace my truck windshield. Excellent service both times!Highly recommend!
Quick and simple, only thing I didnt like was not knowing when they were coming to my house, other than that absolutely wonderful!
Awesome customer experience. Reattached my rain sensor free of charge. Just good people.
Not bad pricing. We were in and out Quick. People we friendly and did a good job!!
Very professional and he did a great job I have another car that I need done
All employees were courteous and professional from the first contact on the phone down to the installers who came to my residence. The cost was reasonable to. I would highly recommend this company to anyone.
Fast service, great prices. I only use A-1 for my glass needs. Roger and his team are the best!!! I have never had a problem with any of their materials or workmanship.
Friendly & fast service
Our dealership recommended A1 as the place they use to install their OEM glass. And suggested A1 might save us money with an aftermarket windshield. A1 professionally installed a windshield for us that was a perfect match (extra internal antenna included), in the time promised, at our appointment time, for less that 25% of the dealer estimate. I highly recommend them!
The back window on my 4Runner was broken in a burglary. I was happy to find a reliable company such as A1. Their service was top notch from the first phone call to the guys that came out install the glass on the same day, Jose and Mathew. They even repaired my rear view mirror as a courtesy. They also processed my insurance claim in a few minutes. I highly recommend this firm.
I had a power window that just went out and it started to get cold outside so I decided to take it by. they fixed it within 30 minutes and were very friendly. Thank you guys so much. Youre a life saver!
Best in the business! Lowest price!
This place is awesomeMy daughter’s car was broken into while in Amarillo yesterday. No one in Amarillo or Wichita Falls had the window we needed so we drove to their officeThe window was fixed in 15 minutes. They were waiting for our arrivalVery professional and courteousHighly recommend this place
Tyler showed up on time did a very professional job. Very happy with the price and the service. I would definitely use you again and I would recommend you to other people in need of your services.
Very professional and fast. Will use them again.
The staff were very helpful and the work was amazing. The cost was excellent and quick
This experience was so easy I can’t even believe it. I was in and out within an hour, everyone was super friendly, and the price was fair.Thank you!
The absolute best premier service! The process to get my windshield replaced was swift, easy and cost efficient. They go above and beyond to satisfy the customers expectation. About a month later my brand new windshield ended up having a very small crack. I called A1 and not only did they identify what most likely caused it (a rock or object) but they drove to my location and fixed it FREE of charge. I highly recommend A1 to everyone, premier quality service from beginning to end. Thank You!
They were very professional and price was reasonable. They were specially helpful accommodating my appointment. I was very satisfied with the final product, the quality of the glass and prompt service.
The gentleman that can you repair my vehicle window was very kind. Explain to me what was going on, also informed me that the window was a different tint. I told him that was find because the type of window I needle was not being made in a green tint. I was very satisfied with the work he did and his customer service was awesome.