Whether I am looking for something new, buying a gift, or just getting a repair taken care of, the service at Distinctive Gold is always top notch! Toni, Joe, and Lisa really know their stuff. And I have never walked in and not felt like family. They are truly the best!
Wonderful customer service. Always have a conversation with a staff member when I’m there and my jewelry is always taken care of promptly at a reasonable price. Will always come here.
They have done a beautiful job of replacing a couple of watch bands and a crystal on my dad’s watches. Also sized a couple of rings for me that were my mom’s. Polished everything up and they looked brand new! Thank you!
Integrity, selection, and sincere service. Everything you should look for in an outstanding fine jewelry store. This is my only stop for anything jewelry, stones and precious metals related! I cant say enough great things about the entire staff!
Go here! The people here will go the extra mile for you! Distinctive Gold Jewelry has an outstanding inventory which is further supported by its welcoming staff. My wifes rings began to dull from constant hand sanitizer use (she works in a hospital treating cancer patients all day) and Tony made her day by bringing them back to life - she was absolutely blown away by the level of care taken for a simple restoration. They were dazzling to say the least. The Frankfort community is so much better off with small businesses like Distinctive Gold Jewelry!
I came here to get my ring repaired to replace a diamond that had fallen out and get it appraised for insurance purposes. Ive been trying to find a credible jeweler who will repair and appraise the ring for me AND someone I can trust since I will be leaving my ring with them to appraise. Ive heard good things about Distinctive Jewelry for some time and since my ring needed to be repaired, I decided to give them a try. I wasnt disappointed. Every person there was friendly and extremely helpful. Took their time to explain what was needed and the cost was very reasonable. While working with them, they made me feel right at home and very comfortable with explaining the needs of my ring to include being cleaned, fixing of some prongs and replacing the diamond that was missing.
The owner has treated my 91 year old uncle so preciously on two occasions. My uncle has a Timex that he wears daily. About 2 months ago it needed the battery replaced. The owner replaced it at no charge. Today we went in with a second old watch that we wanted the band moved from the one watch to the other. Again he serviced my uncle’s watch no charge. What a good man.
I was referred to Distinctive Gold Jewelry by a dear friend. I couldnt be more pleased! I had a diamond pendant created and the result exceeded my expectations! It is beyond gorgeous! If you want a jeweler who is professional, courteous and very helpful ask for Tony at Distinctive Gold Jewelry. You wont be be disappointed! Thanks Tony!
I went in to purchase a men’s watch. Super helpful and i appreciate that they were able to to engrave and also wrap!! Thank you!!
Distinctive gold is my jewelry store Of choice.. I wouldnt go anywhere else to purchase jewelry. They back everything they sell a 100%.Give them a try ?
Great service and so friendly! They were able to take some old watches and chain and bring them back to life for my father. It’s obvious that they are a family business and love what they do! Love it when we can support local businesses!
Distinctive Gold is my go to jewelry store. The staff is exceptionally friendly. I love when Alex is there to welcome me as well. Recently, I took my ring in as my diamond had fallen out and Joe was able to repair quickly. I have total trust with Distinctive Gold. Their craftsmanship, quality, and selection is outstanding. I highly recommend Distinctive Gold.
I had been looking for a gold pendant at several jewelry stores only to come up empty handed. Not only did Distinctive custom make exactly what I wanted they did it at really good price. The customer service is was par none. They have won me as a customer for life. Great prices, a lot of knowledge, great selection.
I was referred to Distinctive Jewelry as I needed my Cross/Chain fixed as well as have my diamond earrings looked at. The moment I walked through the doors I was greeted by the owner Tony who helped me right away. I was only in the store for about 20 minutes, but it a very fun 20 minutes I must say. Tony truly cares about his customers, building rapport with them not just focusing on making another sale. I would definitely recommend Distinctive Jewelry!
I recently purchased a chain for myself and my son. Everyone is super nice and easy to deal with. I told them what I wanted and they delivered in a timely manner.
My husband went to several jewelry stores looking for an anniversary ring for me. He couldnt find the right one at a good price. After he passed away I went to Distinctive Gold with a picture on my phone of the ring we wanted. They went in the back room and came out with THE RING! It was exactly what we wanted and was a great price. Their care and customer service cant be beat! They have all my business.
Distinctive Gold is awesome! Great experience, as always. Thank you, Tony, for creating a beautiful bracelet from my mom’s original ‘mother’s ring’ that I was looking to repurpose. Tony provided me with a few options, and the final design of the bracelet turned out beautiful. Thank you for creating a piece that will remind me of my mom’s as I wear it.
Wonderful staff very kind and patient. Helpful and honest. Ginny was great and I will definitely be taking any jewelry needs back to this store. Extremely impressed !!!
Joe and Lisa are outstanding! My family has been coming here for years, will never go anywhere else. This place is a MUST!!!
Always polite and helpful staff here that are not pushy sales people by any means. Their prices are fair as well. They can fix anything you bring them, too.Update: 12/11/20. I still can’t say enough good things about the way they treat everyone with respect and kindness. They sell you quality craftsmanship and are there through the years to help you maintain your jewelry.
I needed a place to bring my wedding ring and my grandmothers engagement ring that I could trust. Distinctive Gold is just that and more. Very friendly and willing to spend time with you . As a family owned business they treat you like family. Thanks again Distinctive Gold, Ive love my rings.
It doesn’t matter when we go to Distinctive Gold Jewelers we feel like we are family. We get fantastic service. Their jewelry is one of a kind at very reasonable prices. We have been customers for over 15 years and we won’t go anywhere else.
Sales person was very helpful. We can in to get a ring repaired and left with a beautiful necklace for my wifes birthday.
Friendly service and fair prices without the big box jewelry store feel.
I love Distinctive Gold Jewelry. Just took my watch in (which was bought and gifted to me 10 years ago from here) for a battery replacement. Sales staff is very friendly and helpful. I highly recommend you stop in and check them out.
I love DGJ! They are very knowledgeable and always helpful. I wouldn’t go anywhere else.
I have had great experiences each time I have been to Distinctive Gold. I have mainly had watch snd jewelry repairs done and have been extremely please with the quality of work and the service. I would highly recommend Distinctive Gold.
Let my bracelet to be repaired. They came up with a solution to fix it plus give me a little more space around my wrist. It’s perfect!! As always, I’m very pleased with their work & love their jewelry!!
My husband has used Distinctive Gold for 35+ years. Love their design work, customer service!!
Fixed chain Ive had for 30 years good as new. Great service with a smile! I will be recommending them to everyone.
Great place for all kinds of jewelry. Bought a ring for my wifes birthday. Joe and Tony are just great. Highly recommend.
The staff was very helpful and are very knowledgeable. I had a medal repaired and it exceeded my expectations. Thanks
I took a diamond in to be set into a pendant. I kind of knew what I wanted but needed some direction. Ginny helped me very patiently by showing me many options. I am very happy with how the pendant turned out. I also bought a chain to go with. I highly recommend!
I would wholeheartedly recommend Distinctive Gold Jewelry for any and all of your sparkly heart desires! I brought some legacy pieces in, not much value, so I could have easily been brushed off by other jeweler, the advice given to me and artistry that went to their transformation are priceless to me!
Clean, neat store and friendly helpful staff. They took great care of me and I’ll be back soon!
Beautiful store with friendly, capable staff. I love that they do their own work on the premises. Lovely fine jewelry selections.
What a wonderful experience !! This was my first visit to get my ring cleaned checked and buffed . Lisa was wonderful so welcoming I felt so relieved to find a full service jeweler she explained what she was going to do and I went did some errands my ring was done in less than an hour !! It looks beautiful I will definitely be bringing all of my business to Lisa can’t recommend them enough wonderful atmosphere friendly people .
I purchased an Omega chain that had to be ordered. Ginny was so helpful, and patient! I had a fabulous experience with Distinctive Gold Jewelry! Would definitely recommend them!
Visiting Distinctive Gold Jewelry is like visiting a relative. They make everyone feel so very welcome.Trustworthy, professional and very good.Highly recommend them.
Very friendly place to go. They explain it so anyone can understand and their items are beautiful
I came here for my engagement ring and purchased wedding bands at a later time. Tony and the rest of the team was professional and extremely helpful when it came to picking out the engagement ring. Especially since it was going to be a surprise! They were able to walk me through all the different styles and cuts so I could leave they’re feeling confident that I picked the right one. Highly recommend!
This was the first time my husband and I visited Distinctive Gold Jewelry, and we were very satisfied. My husband needed a link removed from his watchband. We were both surprised at the friendliness and knowledgeable staff. The care they gave his watch was highly appreciated. Everyone working at Distinctive Gold Jewelry made you feel very comfortable, as if they’ve known you for years. I highly recommend Distinctive Gold Jewelry.
Always superb service with high quality work! Only jeweler I have found that is always honest, courteous and fairly priced!
Wonderful place! Everyone was helpful and friendly which made our shopping experience quite enjoyable. With the large selection of jewelry they offer, we found exactly what we were looking for.
Been using Distinctive Gold Jewelry for jewelry repairs and appraisals for years. Plus have bought many sport watches and they always have been helpful and willing to help you with all your needs. Always friendly with you even if you havent been at the store for a while.
I bought a watch here for a friends birthday. The people were nice and knew what they were talking about. No regrets.
Wonderful customer service, excellent quality. They helped me design a beautiful necklace for my daughter. So helpful and friendly.
Such pleasant and knowledgeable staff! I also can’t say enough about the quality of the jewelry. Very high end with reasonable pricing. I buy all of my wife’s (sometimes daughter’s as well😄) jewelry gifts solely from Distinctive. Huge selection and I don’t think I’ve ever left there without buying something. You will not be disappointed!
Brought a necklace in for repair. It was repaired within days, and the price was very reasonable. Highly recommend! Staff is always extremely helpful and pleasant.
Lisa, Joe, Tony and the whole gang are awesome. I was in a few months ago to get an antique ring repaired and they did an amazing job. When my wife lost the diamond from her engagement ring recently there was only one place I was going. Again the results were spectacular.
Great customer serviceAwesome interior designReasonable pricesWould highly recommend to anyone looking for repairs or purchasing!
Very helpful and knowledgeable staff. Its always a pleasure to work with them on gifts and repairs.
I love distinctive gold. They are very knowledgeable and take care to listen to what you want. Best jewelry store ever.
Fantastic place to shop! Great people! Great quality!
Nice family owned business. Would definitely recommend. Will be going there from now on !
I absolutely love this place! Such a wonderful selection and friendly family operated store. It is the true old school jeweler I was looking for. So helpful and informative when purchasing and designing my wedding ring in house. Its gorgeous. I have them working on all my jewelry purchases for the holiday. Im just happy Im not dealing with sales people anymore at the stores Im sure you know.
Distinctive Gold Jewelry did beautiful work for me recently on a jewelry repair. I was in a bind time-wise and they worked on my jewelry in a very time efficient manner. As a result, I was able to wear the piece to an event that was very important to me. Special thank you to Lisa who was so accommodating in my time request. It really meant a lot to me. I now have my jewelry repaired and ready for more use! Thank you!
Very nice sales associate took care of me . Explained everything to me about my broken clasp . Fixed right away . She was extremely helpful and pleasant. Jewelry in the store is beautiful!!
Always a great experience! Amazing, quick service! All workers are helpful and friendly. I never worry about my jewelry to get fixed or sized as everything is done on site! My jewelry from here is absolutely gorgeous. Highly recommend them for all jewelry needs!!
Great customer service and friendly staff. If your looking for jewelery they are the place to go.
Suzanne helped us pick out a confirmation gift for our nephew. She was patient, knowledgeable, and an overall great person. DistinctyJewelery will definitely get my business from now on!
I will be the first to admit I have purchased far too much jewelry throughout the years. In fact, many pieces I never wore and either gave them away to friends or donated them to specific shops that ultimately resold them and gave the proceeds to favorite charities of mine.As a chronic shopper, I spend much time speaking to many salespeople and checking out inventory to add to my collection. I meet many interesting people along the way, but I rarely feel compelled to write such a verbose review such as this. Please bear with me -- you will be glad you did!Please be aware that I am an extremely selective individual. I have purchased many pieces from fine jewelry stores. However, until a friend told me about Distinctive Gold Jewelry located on LaGrange Road in Frankfort Illinois, I did not know what I was missing! Truly, I was unaware that a jewelry store,(or any store for that matter), could be so much fun! The first time I entered the store, (and I have been there several times since), I was greeted by a young man named Alex, who was an absolute delight. I felt like I was being greeted by my own personal concierge. He knew everything there was to know about the store and had the largest smile Ive ever seen. As it turns out, he is one of the owners sons. Everyone should have a son like Alex. He, himself is a real jewel and I look forward to visiting with him each time I am there.The salespeople, who are mostly family are extremely personable, tremendously professional, and really know their product. Additionally, the inventory in this store is not to be imagined! I was in 7th heaven! If they dont have what you want in stock, they can get anything made for you. I was also amazed by their competitive pricing. Truly, shopping at this store is one of the most pleasurable experiences I have ever had. The owners are Tony and Joe who are brothers. If you are really fortunate, you may get to meet Tonys wife, Suzanne. Lisa, while not a blood relative, has known the owners for almost 30 years and is a real complement to the staff. She is friendly, extremely bright and certainly adds to the shops unique ambience. All of the people mentioned are very eager to help you in any way they can and enjoy customers just stopping by to say hello. Much to my amazement, they seem to remember most of their customers by name. This extraordinary familiarity speaks volumes to me.If you are looking for a jewelry store that will feed your appetite for a vast showroom filled with beautiful pieces at affordable prices, then this is the store for you. Kudos to Tony and Joe for continuing their mothers legacy of one of the most enjoyable places in the area to shop. Our community is very proud!
Distinctive Gold jewelry is an excellent source for all kinds of jewelry. Great prices. Excellent service. Friendly knowledgeable staff. Also provides reliable repair services.
Lisa is fantastic. Can’t say enough good things about her. She remembered everything from my first visit and I’ve used them to get my engagement ring and a push present for my wife. I love the fact that it’s family owned and everyone there is helpful, knowledgeable, and so friendly. They know exactly how to make you feel comfortable with such a significant purchase and they’ll have my business and referrals for years to come.
Jewelers are like doctors. When they retire, your scrambling for the replacement. My jeweler retired and I found Joe and family. 💯 happy and confident with their business. Very classy. Tim Gill (Orland Park)
The service that I received was outstanding. I had 2 of my rings resized. The work was done quickly within a few days of me dropping off the rings. The cleaned up the rings also. They are very personable & helpful. I will recommend them to others as they were recommended to me. Their showroom is impressive. I like the fact that they have stools to sit on while you wait.
Wonderful family, beautiful jewelry andprompt, courteous service. I recently stopped in to get my wedding ring resized. Ginny was most helpful with the process and my ring was completed by the date promised. Distinctive Gold Jewelry has serviced my familys jewelry needs for many years and I wouldnt think of going anywhere else.
The service and value at Distinctive Gold is superior to all other jewelry stores that we have frequented. No wonder why it was voted the best jewelry store in the south suburbs by a local newspaper. They have quite a loyal customer base. We have been customers for over 25 years and have never been disappointed by the quality, value and service received.
I would never go any where else..I can’t say enough good things about the way they treat everyone with respect and kindness.HIGHLY RECOMMEND!
For friendly and courteous serviceGo to Distinctive gold jewelry.
Joe managed to find the perfect little cross for a baptism present.
Family owned business that pays attention to customer satisfaction. Employees are very friendly which creates a wonderful atmosphere. Owners are very knowledgeable and informative. Had a ring custom designed and couldnt be more happy with the finished product. Would highly recommend this business to friends and family.
Had my 3 rings made 1/2 size larger. Was told it would take 2 weeks. Let me know after 13 days they were back. Excellent services and people working are well informed.
Couldn’t be friendlier. Great place to shop for anniversaries
Always great service when I visit Distinctive Gold for my jewelry purchases. Today l was helped by Ginny who is very knowledgeable, helpful and was very pleasant to talk to while she waited on me. Never a bad experience there!
Why would I go anywhere else ? The absolute best one on one jeweler !
Everyone at Distinctive Gold Jewelry has always been extremely helpful! Ive had jewelry designed,repaired, and purchased from them. Workmanship is always A+!!!
As always, Distinctive Gold does not disappoint. The people that work there are great. The jewelry is gorgeous. I wouldn’t go anywhere else.
Joe was so helpful with great customer service. The prices were reasonable and they made me look like a hero when I gave my wife her anniversary band. I went back today to have some rings repaired. Joe and his team have a new customer for life.
Been doing business with Distinctive Gold since 2001. Great quality service!!!!
Beautiful location. Friendly staff. Good security features. Tony repaired my ring beautifully and cost was slightly below his estimate. Always good to have saved up more than needed. And I learned the trick to removing tight rings. Windex. Miraculous! I highly recommend for jewelery purchasing, repair, and cleaning.
Always a pleasure visiting. Lisa and Joe take care of my whole family like their own.
I have absolute trust and confidence in this jeweler. Honest and have treated me well for the 10 years I have been coming here. Can’t say enough good things about them.
Distinctive Gold Jewelers is our go-to place. My wedding rings and many other pieces have come from here. They keep our watches running and have done many repairs and even worked on some antique pieces of mine. Many friends and family members also think of Distinctive first. They are the best.
Quick and easy! Exactly what I was looking to find for my goddaughters baptism.
EVERYONE at Distinctive Gold are Wonderful to work with! So helpful and friendly. Making you feel as if you have known then forever. Thank you to the whole family at Distinctive Gold.
Tony and Joe D’Ortenzio at Distinctive Gold Jewelry are truly great and so very caring and trustworthy! My whole family loves Distinctive Gold Jewelry. We recommend them to all of our friends! If you want a great jewelry experience this is definitely the place to go! Thank you for being open and always knowing what your customers need
My wife and I have been going to Distinctive Gold Jewelry for years. They have always taken the time necessary to educate me and my wife on the points to look for. On our last trip there Ginny was very well versed in the jewelry and was very patient with us until we decided which ring and stone to purchase. I would highly recommend Distinctive Gold Jewelry to everyone.
They always do great work!
This is the best jewelry store in the Midwest. I recommend all of my friends and family. They treat everyone with the upmost respect and everyone is equal regardless of how you look or the size of your bank account. The owners are always onsite and really care about all of their customers. They never disappoint in custom jewelry or getting in exactly what you want. Don’t shop anywhere else!
Very friendly staff. Explained everything very clear. My chain was repaired on time.
Very professional and friendly with more than fair prices. I’ve been coming here for years and every single time received great service.
I had my gold ring repaired by Distinctive Gold Jewelry because the do it in house. The people working were great. My ring was done in no time at all and they did a beautiful job at a fair price. I would definitely use them again.
I had a new jump ring attached to a necklace that means so much to me that I don’t want to ever lose the charm. They recommended soldering it. It only took a day and a half and I was already picking it up. Great service and some good advice about my necklace.
I have been going to Distinctive Gold for almost 30 years and I have never had better service any where else. Their service is the best I’ve ever had. I now live in Nevada and still deal with them. They take care of all my jewelry and watches Service and new purchases. I have never had to question their prices, as they always give great pricing Kudos to Joe, Tony, and Lisa. And don’t forget the rest of the staff.
I stopped in there today to get my fiances watch fixed, and i was in and out in about 10 minutes and had the best small experience. The workers were extremely nice and friendly!!!!
Jeweler is on-site, and only took a few days for a repair repair and watch battery. Everything g was returned in beautiful condition! Wonderful customer service.
I used to go to a commercial jewelers and had nothing but issues. I started to go to Distinctive Gold Jewelers and all I can say is wow, what a difference! The customer service is top notch, the staff if very professional and knowledgeable. I will never use another jeweler again and now refer all my friends and family to them!
DistinctiveJewelry has a warm family environment. They repaired two watches and a necklace in a week. I highly recommend them.
Been using this jeweler for 20 years and I’ve got no complaints they do a great job with repairs and they have many beautiful things some of which I bought for myself and my wife great place you should shop there