Charles helped me pick out the perfect mattress, taking into account my budget and sleep needs. I’m very excited to have better sleep! Great experience.
We went into sleep outfitters yesterday to find a new mattress and had a sales lady named Brandy who was friendly knowledgeable and efficient. We were able to get delivery the very next day an hour earlier than anticipated and Thomas and Caleb who delivered the mattres work quick efficient and very courteous. I highly recommend doing business here. I would definitely buy more merchandise from them also.
Great store. Lauren was the best. Very helpful and knowledgeable.
Great service. Had what we needed at the perfect price.
Excellent selection. Charles was low pressure and extremely knowledgeable and patient. Highly recommend.
Competitive prices, and financing options. Lauren was great!
Brandy was very knowledgeable and helpful! We were dreading this process and she made it very easy! She pointed to 4 different mattresses for us to try after learning a little about our sleep patterns. She explained each mattress very well. We are also going to get the mattress within a week! Great experience at sleep outfitters in Frankfort, Ky.
We chose to go to sleep outfitters in Frankfort to get an idea on the different options available for adjustable beds. Nick spent a great deal of time with us and was professional, answered all of our questions. It was not our intention to purchase on this day however we felt comfortable and purchased the king split. If Nick had not been so personable and also informative we would have continued our search.Following the purchase I had several conversations with Brandy regarding scheduling and rescheduling the delivery. She appreciated that we were waiting for carpet and was also professional and personable.The delivery persons arrived before the scheduled time, called prior to, and were also professional and did a great job. The same day as delivery we experienced difficulties with one of the remotes. We contacted Lauren who assisted us and resolved our issue with the remote. It was so nice to have someone confident she could reach someone with the answer and contact us. She did exactly what she told us she would do and again was professional and personable. It was a pleasure to work with this team and we are also very pleased with the product.A big thank you for making the process easy!
We visited the Frankfort location. We arrived half an hour before closing, which I felt guilty for, and Lauren the sales lady was more than willing to help us on the hunt for better sleep! She was very informative and knew exactly how to answer all of our questions with knowledgeable insight about what they had to offer as well as warranty information. I highly recommend that you look no further when debating a new mattress. I would give more stars if they were available!!!
Lauren was very helpful and wonderful. Would come back and ask for her. She was very pleasant and very knowledgeable
Lauren was very patient and helpful. Very easy to work with, and very caring with helping me pick a bed. And Brandy was very nice to deal with on the phone.
We stopped into the Frankfort, KY location just to browse and Lauren Moore was the greatest help! Thank you so much.
Wonderful salesperson! Thanks, Brandy! So happy with the entire purchase process.
Happy with my purchase. Brandy was super helpful. No pressure sale. Would recommend and go back.
Excellent customer service. Friendly staff.
Great experience at the Frankfort location. Lauren Moore really helped us find exactly what we were looking for in a mattress.
Lauren was awesome!!! Highly recommend, she gave us the best price and was super helpful!
Great service! Lauren was great to work with! Will definitely come back in the future!!
Lauren at the store in Frankfort ky was amazing. Great personality and explained details on each bed we wanted to try. She took her time with us and was really helpful. We purchased a Temperpedic split king with being adjustable on each side. It was quick delivery and the men were polite and very helpful. I would recommend this store to anyone. Thank you Lauren...
Brandy was so incredibly helpful! She stayed late to answer all our questions and explained all of our options very clearly. What a wonderful experience and we are so excited about our new mattress!
Brandi was very helpful we will come back
Brandy was amazing and helped my boyfriend and I find the perfect bed for both of our needs. And very clean during covid! Highly recommend
Brandy was really awesome and helped me with everything I needed. She was wonderful to me and I couldn’t have asked for a better person to help me with what I needed
Best place to get a Mattress!
My mother and I just stopped in to get a bed frame and the sales lady told us the difference and what to use on our flooring. Very helpful. Will get a mattress here when time comes
After researching online, I identified the brand of mattress that I wanted, but needed to test the different levels of firmness. Paul was helpful on the phone, ensuring they had the mattresses in store. While in store, he was knowledgeable and answered all of my questions. He gave me the space needed to make a decision and I was able to purchase the mattress on the same day. Another store said it would take 7-10 business days for the mattress to be delivered but at Sleep Outfitters, the mattress could be delivered in two days! Paul also adjusted the delivery date and time for my convenience and the delivery went seamlessly. It’s been three weeks and I’m happy with the decision to purchase locally from Sleep Outfitters, and recommend to others!
5 star very professional nice lady 1st
Great service frcom Brandy. after a month we decided to change backto a pilllowtop. Brandy was very understanding and made the exchange easy on us.
Brandy was very easy to work with and gave very professional suggestion when I was in the market for an adjustable base. I was able to decide on what I needed and she made the transaction smooth. The bases were delivered as scheduled and was setup quickly. I highly recommend Sleep Outfitters for all your mattress/bed needs.
Brandy was great. She was very knowledgable about bedding. Could not as for a better salesperson.
Absolutely wonderful experience. I would highly recommend stopping by the Frankfort location if you are shopping for a mattress. The customer service was excellent and the prices were fair.
Dan was very knowledgeable and he has a great personality. Answered any and all questions we asked. Very satisfied with his customer service.
Brandy Hosley was very helpful! She answered all our questions. I never felt like she was leading us, but we found ourselves going from looking for an inner spring and buying a Tempurpedic. We are thrilled with our choice!
A pleasure to do business with. Brandy H is awesome.
This is the place to go! They had the better prices, along with all the incentives and plenty of options to choose from. Brandy was very helpful and knowledgable about what there was for what we were looking for. Highly recommend at least stopping in to see what theyve got if your in the market for a new mattress!
Absolutely incredible service. They answered all our questions and helped us in every way they could. Thank you so much!
They delivered and set up our new bed on time and very quickly and professionally. Sales person BraNdy Jo was very helpful and able to answer all our questions and concerns. Very patient and understands the customers concerns in making a choice in a bed that you will be having for several years. Highly recommend them
Brandy Jo was extremely helpful and knowledgeable. Would recommend anyone looking for a mattress to shop here. Prices were great to.
We purchased a mattress from Brandy! And she was very helpful to us, and had a lot of knowledge of the items in the store. So, if you are looking for a new mattress we highly recommend Brandy!
Went and bought a pillow, brandy jo took me through the whole store and was very helpful and active and answering my questions! Ended up with the cloud cooling pillow, she was great!
Stopped in to look at a mattress that I had looked at online, Brandy helped me find the one I was looking for and didnt push me to buy anything more expensive. She was very nice during the whole process! Definitely reccomend her if you are shopping for a new mattress!
We had the best experience at the Frankfort KY store. We had a budget and she was so helpful in finding the perfect bed for us.
We went to buy a mattress for my mother and we got the most pleasant, knowledgeable sales associate, Brandy Jo. The store has an excellent selection of mattresses available. Brandy Jo was such a pleasure to work with. She answered any and all questions we had about each mattress. She made the buying process extremely easy. We definitely reccomend this store and hope you get to work with Brandy Jo.
We went mattress shopping today for my new apartment and was helped by Tim, who let me try out a variety of options. He was very knowledgeable about his products and we left the store after making a purchase.
Stopped in to look into a new mattress and Brandy was exceptionally helpful! Never pushed me to buy a more expensive mattress, kept me within my limit and got me what I wanted!Will return and recommend
Very wonderful staff and very comfortable environment. They helped find the perfect bed for my little. I would totally recommend them!
Great service!!! We love Sleep Outfitters
Friendly sale associate, excellent price and convenient delivery service.
Just left the Frankfort store and worked with Paul today on buying a new mattress! He was so knowledgeable and courteous in helping us with our sale! This is our 3rd transaction with Sleep Outfitters, and we couldnt be more pleased! Thanks, Paul, for your help!!
This is a great store with great staff. BrandyJo was our sales person and we found her to be very professional, very knowledgeable and just a very nice person in general. We had purchased here previously and did not hesitate to return. They have a great selection of quality products.
Brandy Jo was amazing! She was helpful and very knowledgeable about their products. I would definitely recommend Sleep Outfitters to anyone looking for a new mattress.
Great service!! Glad we could see what we were buying. Brandy Jo was A+.
Very helpful l, knowledgeable and professional!
Brandy was great, met our needs without the high pressure sale. After shopping in other stores and on line found what we needed and at a great price ! !Will definitely shop there again in the future.thanks Brandy ! !
We tried several nice Sealy mattresses and final settlement on a firm one and a box springs. It was delivered the next day and the old matters and springs removed. We are very happy with our purchase and appreciate the fast professional services.
My wife and I came in recently to compare some prices and mattress qualities, and were immediately greeted by Brandy Jo. Brandy Jo took all the time necessary to answer all of our questions and shortly thereafter, on the very same day, we called back in with a few more questions. Again, Brandy was friendly and showed real concern about our sleep needs and preferences. Needles to say, because of Brandy Jos helpful responses, the fact she listened to all our questions and Sleep Outfitters gave us a very competitive price and a very good comfort guarantee on the mattress we selected, we purchased our new bed on the same business day. In the future, when we need or have a friend or family member in need of a new mattress will recommend and speak with Brandy Jo at Sleep Outfitters...FIRST!
Brandy Jo did a great job of helping me find the right mattress set for my son.
Great service! After recently relocating from another state and having a sleep number for several years, we were up for trying something different as to our mattress. Our sales person, Brandy Jo, showed us several different mattresses and was very knowledgeable with options and functions that might suit our needs. We made a choice based on her recommendations and our test fit. We also selected 2 more mattresses for our guest rooms. It’s now been several weeks and we are extremely happy with decision on buying our mattresses from Sleep Outfitters. My wife and I will be returning if we need other mattresses and will definitely recommend friends and family to speak with Brandy Jo!
Wonderful service from Brandy Joe, she was helpful and understanding to my needs. I will definitely be back for a guest bedroom mattress set.
Brandys a very nice woman who helped me out and got me everything I need I recommend that everyone come and at least look around!!!
Brandy was awesome! Very knowledgeable, no pressure.
Quality Bedding at Value pricing.I was looking for a Twin size Bed for just myself. I had been sleeping in a Recliner for several months and they set me up with a Sealy 8.5 Mattress and Box-Spring set that worked like a charm.
Quality beds at a good price. Representative was helpful and patient.
Thank you for providing such excellent customer service to us, and being so patient with our 3 year old! Highly recommend!!
Brandy Jo was awesome!!! Personable, knowledgeable and gave us a great deal!! Everyone should stop in and see her!!!!
Brandy Jo was a big help and very informative during our purchase.
The young lady gave wonderful service and very knowledgeable about the mattresses. Will shop here again!
Brandy Jo was very knowledgeable and enjoyable to work with. We were very glad to have her help.
Great experience thanks to brandy hosley
Brandy was so patient and helpful in helping me find the bed I LOVE!
Customer service was amazing.
VERY DISAPPOINTED. Had to wait several days to even use our 7000 bed and then was promised a 50 inch tv and hot to best buy to pick up and it was a 39 inch. Not pleased at all with the overall customer service. Will definitely not purchas or recommend to anyone!!
Excellent products and excellent customer service!
She was awesome, extremely helpful, and kind.
Brandy was great help!!
Looking for a bed they have it