I always have pleasant experiences at this Walgreens and Nayelie from the beauty department is literally such a gift! She is so so sweet whenever I come in and extremely helpful picking out products always helpful and seriously always in positive mood! I think shes a awesome employee and she remembers past conversations weve had which shows she really cares! Amazing! ♡ Thank you so much again! Cant wait to try out products shes helped me find!

Wont fill prescriptions THEY dont feel you need. Google it.... This company pretends to know more than your DOCTOR.Time to find a smaller (non-chain) shop, or buy online.

I was not given a receipt for some items I didn’t like, went in to do a return and was treated differently in the store by the store manager and the beauty clerk. Very unsatisfied with my visit

I had my debit card charged 7 times for a transaction by accident due to them updating their card reader. No one fault, but the manager and staff was on it. The manager called me on a regular for an update. Took about a week to refund the money. I even got a $25 credit on my awards card for the inconvenience. I love this store and the staff.

The staff are very friendly and helpful. Especially Kelly at Photo. She helped me with editing pictures for a collage for my best friends deceased family member.

This rating is only for the pharmacy part of this store.The staff in the pharmacy are so rude. They do not let you ask a question or finish your statement when you are talking. They are not willing to help at all. They make you go around and around the store just so that they can call you and tell you they can’t figure it out to call and handle the situation on your own. I will be switch all my pharmacy needs to another location or completely different store. To top it all off the wait time is ridiculous at this location.

Staff was super rude accused me and my friends for stealing. Followed us the whole time when we where trying to just buy some drinks and food. Then when we left the store a staff worker said we stole makeup when we did not steal anything.

Customer service needs to be improved. Employees get irritated when I asked for item location.

Such a nice place to shop at! Beautiful people/ beautiful souls.

This is only regarding the pharmacy portion of this location. Im very unhappy about the customer service with an attitude. Ive had ongoing issues with getting prescriptions filled. It varies from finding out when getting there they do not have the supplies to complete the order. I will need to come back again when they get them. Ive had needed refills closed and no explanation of why. There are monthly insurance billing issues they cannot explain. Its rare to find a staff member to take the time to actually help. But then the next month its right back to a mess again.

Called pharmacy department and the lady who answered the phone was very rude and non informative! She just rushed me of the phone! I know they get busy but WOW, no way to treat customers!!

I had a great experience at this walgreens. Nila was very professional and helpful. She provided excellent customer service in addition to Anita.

Love the store. Always Clean, Great Customer Service both in front and pharmacy dept.

Helpful, friendly and my perfered pharmacy. Love this location!

Had a bad experience. I went to get my wic at this walgreens and the Indian short lady didn’t want to ring me up in cosmetics. I tried to prevent the front register to have long lines. She didn’t care and was rude.

Sale item was sold out, received a rain check, promised by staff that they would call when product was delivered, that never happened, returned to this store twice and shelf was still empty, 3rd time spoke to Artur and he promised to hold item for me, was at store today and there was nothing there for me, went to Thatcher and Belmont store and was able to get my product, will not shop at Franklin Park store any longer.

Always very nice!

Nice friendly people working there

Nice staff

Your average Walgreens.

Everything is OK

Good service attitude,