Got an oil change. Good price. Fast and efficient but wasn’t the best customer service. Nothing bad but nothing standing out either.

The folks here were very fast efficient and exemplary in both the service bay as well as customer service representatives. I was not okay w/my A/C being turned off by the mechanic driving my truck during my tire replacement considering it was really muggy and I was just getting off an 8+ hr shift @an outdoor job but thats me griping and whining because it was trivial and unrelated to the excellent service they provided.

Worst service I don’t know why I came in took them days to update me if my tires are in and then when tires were changed I’ve asked them that i see the pressure light to which the tire guy said it’ll go away 2 days the sign is still on I called in to book an appointment the lady said can’t book appointment just walk in . I walk in and wasted 4 more hours the manager can’t do anything and is one of the worst customer manager I’ve ever seen. If you want to water your time and have the technicians just wonder what’s going on and can’t figure jack visit this place. Extremely disgusting and terrible

Amazing, they are so helpful and Linda has been great!!

Brought a set of same brand tires for $125 less than other places.

We always get our tires & oil changes here. We have to drive a bit out of the way but its worth it because of the price but the staff has also always been really nice & helpful. It does take a little bit depending on when you go but I usually just do my grocery shopping while we wait.

I have taken my car there a number of times for an oil change and tire rotation. Their prices for those services are about as good as they come. The employees are very friendly but also a little on the slow and inefficient side. At least twice that I’ve been there, I’ve had to wait for a considerable amount of time just for someone to get to the sales counter and acknowledge me. When I finally get my car in, they do a decent enough job. But, again, it takes an extremely long time. Even with few cars ahead of me. If you’re looking to save money and go on a day with plenty of spare time on your hands, this place is likely worth trying.

Great service great people

Traveling from Lexington, KY to Tupelo, MS, we found ourselves on the side of the road with a slashed tire at 2:00 pm on a Monday. This location had our tire in stock, so we decided to test the bad reviews. Took them almost 3 hrs to change the tire with virtually no one waiting. The mechanics did, however, get all of their conversations done while our car was up on the rack, we offered to buy their dinner if they got it done in an hour.... But, instead, we ate our dinner and got some Christmas shopping done.😔 Hope to get to our destination by Midnight without any further drama. Travel Mercies requested. Paid by the hour vs the unit. Lousy customer satisfaction.

This place was horrible. I was on the side of the interstate with a flat tire 1 hour and 20 minutes before they closed.I went there for my tire service and needless to say they couldnt fix it. Said they closed in an hour and half and was 3 hours behind. Pretty much they told me I was gonna have to sleep on the side of the road andFix it tomorrow. Wow how am I gonna get there Im 100 miles away from anything I know.Good job walmart

Got good info on tires, in writing!

Well, I was on vacation and got a nail in my tire. Audrey in the tire shop had to special order my tire. Took an extra day but was able to use the road hazard warranty. Audrey was extremely helpful, with a terrific attitude. Service as a little slow, but Ive grown to expect that with Walmart.

Straight up lied to me, said my battery was testing fine and that it was probably the alternator. Took it to the garage the next day--guess what? It was the battery. Suspect they lied because it was a half hour before close and they didnt wanna replace my battery, which is even worse because the shop floor was collapsing so they couldnt even do any oil changes, so its not like they were busy. Always give me dirty looks when I am forced to go here instead of to a real garage and treat me like dirt for needing service.

I didnt get any service but I did but some oil and filter which was the cheapest Ive ever found. The lady that works the counter is super friendly and helpful.

Great price. Great service. Done when promised.

Service was fast, friendly, and inexpensive. Would recommend.

This is ridiculous. I come in for a simple oil change, there is no line, and I still sit waiting for over two hours. Will never come back to this terrible auto center.

Dont ever take a tire to the Walmart Tire center in Franklin, TN to get it repaired!!! Yesterday I took a trailer in to have a nail removed. In the process of repairing the tire the shop manager Mason damaged my tire. Its obvious he damaged the sidewall of the tire. Probably when he was breaking the tire off of the rim. If I had brought this tire in with a cut like this Mason wouldve seen the cut and refused to fix the tire. Obviously since hes the one that damaged the tire he hoped to cover it up. I spoke with Nick a manager at Walmart in Franklin and he refused to replace the tire. When you make a mistake you should always admit your mistakes! A $10 easy repair just cost me an additional $150 to have the tire replaced! Mrs. Quinn another manager at Walmart in Franklin, TN was extremely helpful. Thank you very much! As for Mason and Nick, thanks for NOTHING!

I have been going to this Auto Center for a year now. Got my oil change here regularly and bought tires here too with rotation and balancing package. I only had problem once but the manager their “Koki” took good care of it. Hes always there and working. Very friendly and helpful. I recommend this Autocare. If you have any problem go talk to Koki and he will be happy to help.

Every time I take my car here I get it back with something else wrong with it. They dont fix their mistakes. And they over charged with hidden fees.

Everytime I go to this place its always clean. Upon entering it has a very nice welcoming feeling. However as far as employees helping you, youd be standing there for at least an hour or more waiting just to get someone to come. On two accassions I was there. The first time is when I bought my fiancee an engaugement ring. No one was in the department, two hours after I requested help with a cashier up front someone finally came to help. He sold me the ring and told me it was a size eight only for me to find out it was a size seven. I had to return the ring to be resized and still have not been contacted to pick it back up almost two weeks later. The other accassion my fiance was with me she was wanting to buy a bra. She needed to try it on in the fitting room. Needless to say we waited two hours on the assistant manager to come so she could try the bra on. Any time you need help at this Walmart you will get excuses as to why they can not help. But as long as you dont need any help from the employees the place is great.

Goid work. Very slow. 2 hours plus every time. Works talk more than work or at least as much. Bring a book if you go there.

They dont have tools to change oil!!! Thats what I was told because guy said he doesnt know sprinters. He didnt even check it out. The thing is I always change oil at walmarts and never had a problem before.

Slow but good.

Lowest prices anywhere for the same stuff

I get my car serviced there

Wotst walmart auto center in usa...

Came in for 2 tires to be changed waited from 4:30-8 to get it done with only 2 people in front of me.

Second car in line, took over 2 hours for an oil change. Saw the truck leave the service area, waited 15 minutes, but no one at the register. Found an auto service worker, finally. The completed paperwork was just sitting there. Customer service needs improvement.

They were out of the type of oil that I needed.

Always does a good job !

Out of stock for my battery. Dont know when it will be in stock.

Opens at 7 but doesnt have any technicians until 9, waited until 9 and then was told there was a 2 hour wait even though I was there when it opened

Absolutely TERRIBLE, brought my car to have a rear light bulb changed at 10:30 am on a Thursday, was told it would be 1.5 hrs, went shopping, went back several times and kept getting told 1/2 hr...45 minutes...etc. finally stood there and was not done until 2:00 pm yes 3 1/2 hrs for 1 light bulb. UNACCEPTABLE!!!

Its exactly what you would expect. Very average

Its an ok place.

I have to admit, I was impressed.

Took three hours for a oil change then charged 40 for a standard oil change. Waste of my time.

Had a flat tire and saw the hours, had my car towed here and they were closed. Before the time on the site. Complete waste of time.

Cheap. But extremely long wait times. Expect to wait twice as long as they tell you.

Worst experience ever. Do not go. Clueless and not helpful at all.

Take way too long to change a tire

Called and told 20 minutes... got there and the one guy in the pit told me 3 hours...👎🏽

Quick and easy

Super slow .

Good service

Good deals

Helpful assistance

Fast and legit

Wally

That place where there are all the things we need