Mask wearing isn’t consistent with customers or employees and the selection is like most thrift stores and can be hit or miss.A few items are overpriced, but generally I’ve found some good things.Most frustrating is that there isn’t a claiming system for furniture items, so if you’re interested in furniture there aren’t any real options if you’d like to keep shopping the rest of the store before paying. I asked the cashier, Linda, about the policy for holding furniture while in store and she said I could either carry the coffee table I was interested in to the counter or take my chances that someone else purchase while I continued to look around. That seems pretty absurd (since the table had a heavy marble/stone top in excess of 30 lbs) and I chose not to buy it on the principle alone.Even if there isn’t a policy, she had a poor attitude and didn’t seem concerned about its effect on customers. Yikes.

This is a nice place unfortunately they are charging as much, if not more than buying it new. I understand they need to make money however they are getting their items for free! Stop being so greedy. I mean look at the price for this chair $1000.00, even if the price is or was around that, why charge so much? There is NO HUMANITY in Habitat for Humanity and you guys should be ashamed!

Great wonderful finds. Very neat.

Super friendly, clean, and good prices! Love shopping here when Im in the area. 💘

Great deals. Good quality merchant. Well stocked and organized.

Can almost always fine something at Habitat. I am always down for a walk through.

VERY well organized and an Awesome staff as well.

Perfect spot to pick up discounted odds and ends. Large store, huge variety. They have everything lightbulbs, chandeliers, sockets, bathtubs, faucets, lumber, showers, furniture, paints and so much more. Well organized and clean. The staff is a absolutely amazing and very friendly.

The store is very clean and all the employees were very nice, helpful, and welcoming!

Dont bother. Its the only place Ive been to in Frederick that requires masks for vaccinated people. No one that worked in the store cared that I didnt have a mask on except when I was leaving a girl with dark, thick curly hair stopped me and was rude and unprofessional. She wanted to start an argument with me. I walked away so I wouldnt say anything to hurt her feelings.

Excellent as usual. Dropped off several tools I no longer use, and bought a couple that will be useful after cleaning & restoration.

If I could give negative stars, I would. They are not friendly, helpful or grateful for donations. They should keep in mind that people do not have to donate there. They wouldnt provide bins or boxes for me to unload several totes of power and manual tools, drills, saws, clamps etc., they didnt offer to help me unload. They did not even thank me for donating to them and they actually threw away (in dumpster) good working items in front of me (because I think they didnt know what they were looking at) it was very disrespectful and just because they didnt recognize or know what those items do doesnt mean someone else wouldnt know what they are or they could have asked me. Will NEVER donate to this ungrateful store again!

Lots of opportunities to improve for less. Organized, clean location

Prices are very reasonable and in some cases a steal! Most of the items look like they came from grandmas house but with creativity and some cheap mats, can be made new again. Profits go to a great cause too. Careful of parking lot, not laid out well and pattern could lead to fender bender.

Price is slightly less than buying it from Amazon considering that the items are used or a second hand items. But it is cheaper nonetheless.

Great store! Was looking for used cabinets and they had a nice selection and good prices. The employees are fantastic!

Go here before anywhere else, a lot of older items but usually great deals

Very good place and the furniture there is good. The prices are very fairThe staff is very patient, helpful and cheerful.

Found a few good buys. Great place to shop.

First time going & my husband & I love it!

Great place for lightly used or used/dented/scratched furniture. The quality of the furniture is higher than going to a thrift store. And the prices are better because the people working here actually know what theyre pricing. Toward the back of the place, theres a lot of construction materials that is super cheap! Id recommend checking it out if you havent yet. Theres also a number if knick knacks in the front, too.

The BEST STORE IN FREDERICK, VERY NICE STAFF, WONDERFUL GENTLY USED MERCHANDISE. DOING BUSINESS THERE SINCE 2010

Great fun, Great People, Great deals. I enjoy shopping here every time I go and in years have never had a bad experience. Brenda, the store Manager, has really reinvented the overall facade of the store and has made it even easier to locate that unique “ something “ you may be hunting down. I commend all the employees for their positive attitude, willingness to help and making you feel as if you are part of the family. Please keep up the great work all of you, I need you!Regards,Frank Manning

Some of their prices are above average to high for thrift so sometimes its hit or miss on finding deals but its a great thrift store for tools and building supplies. They also have a good mission.

Fabulous, great people work and volunteer there. I always find something to love.

Nice, clean, friendly, organized

Not grateful or appreciative for donations. Don’t even offer to help unload the car. Rude dock employees because I needed my totes back when I asked if they had a box.Won’t donate here again as this is not the 1st time I felt they were unappreciative for donations. They even turned some away a really nice headboard and footboard saying they had enough.Didn’t even bother to thank me for my donations.

Nice things

Nice place with nice people, wide variety of furniture and household goods. We bought an interior hollow wood door to use as a desk

I used to volunteer here..a greatplace to buy what you need and dont need. I dont know about the new management but it seems their hours have been curtailed with covid.

Restore is OK. It started out as a thrift store. They are trying to go from the thrift store model to a high end consignment/antique store, only they don’t pay people for their donations. They rely too heavily on Amazon searches for pricing.I found a small ceramic item for $40. That seemed outrageously expensive, so I searched it on Amazon and found a private seller offering it for $80.Ok, so Restore runs an Amazon search and cuts the price in half, fair enough, right? Well the problem is that when I did a Google search I found hundreds of people selling the same $40 item at Restore but for only $5.I found a worn out nonstick pan for $10 at Restore, went to target and got a brand new one for $12.Restore is going through a very awkward stage right now. They are too focused on trends and brand names, and researching every DONATION they receive to maximize resale.I personally do not donate to Restore anymore. I’m worried my donations will end up being sold at retail price to someone with money to burn and not someone in need.Please donate your goods elsewhere.

Its a great place to buy used furniture, tools, building supplies and about almost anything else. It all depends on what is donated each day. The staff are very friendly and helpful. I would recommend this place over Goodwill.

When habitat first started it was at reasonable prices and mostly items needed to repair or help build a project around your home. All these items have been donated by good people and companies. I am not sure why it has become such a big for profit thing now. Alot of the things sold arenot building supplies and they are the only thing you can get at a reasonable price. Habitatis not the only place doing this Goodwill has gone crazy pricing their donations. You can still go to Salvation Army and find pretty good prices.

Great thrift store in an expanded area, nicely laid out. All sorts of items available at a fraction of the original price, ranging from kitchen cabinets to furniture, front doors, lighting, even hardware and tools. I like browsing through old electronics, remembering when VHS was state of the art. It all goes to a very worthwhile cause. Stop by and pay a visit, or donate, its all good.

So I am a fully vaccinated adult. There are no mask mandates for the city, state or county. I was asked to leave this store today. When I asked the manager Russel why he told me that although he was also fully vaccinated the masks helped his allergies and he didnt want to stop wearing them. FYI Restore is a for profit franchise and when I asked who they donated money to in the community he never did give me a straight answer. PLEASE DONATE TO A CHURCH THRIFT STORE that way you know your really helping your community..and not supporting a store that doesnt believe in science.

Very very friendly and helpful from all.Always go there before Lowes or Home Depot. Can’t tell u how much money I’ve saved.Most importantly is anyone working out on the floor and the cashiers are Volunteering there time to help others. Cudos to all. Thank you!

Ever sinсe Mike (store manager) is left this store became insane!!! All good staff disappeared, what you can see in this store just 100x overpriced second hand items. One day a saw damaged mass production art work made in Mexico for 500 $$$$$$$$$!!!!!! You can not find such prices even in antique stores in down town... If you want to be shocked and waist your time, more than welcome shop in this store!!! Good luck!!!

Prices on many items are to high, can buy some in stores for same price

Nice place. Clean

There are lots of good things for the home to be had at a very good price. You never are prepared for what shows up.

Wow! It was amazing how many dressers, china cabinets, and bed furniture that they had. They also have books galore, and pendant lights. Different things everytime I go.

Actually took a decent set of couches there right before they were getting ready to close and and they refused to take the couches because they didnt want to unload the couches from the trailer. Its crazy of nonprofit that refuses stuff.. So I just took it over to Goodwill if they were glad to take the couches...

Always come here first when starting a project. Great prices, great people! You never know what you you will find!

I think for all donated items they could have better lower prices. How is $75 for secondhand art a deal?

Tons of used tools and furniture and books. Even big stuff like lawnmowers and snowblowers sometimes and exercise equipment. Couches, church pews, refrigerators. Anything really. All at amazing prices.

Always have great buys and love it that they have affordable home improvement items for low income families. Also love that they take items that people would usually just throw away.

One of the better restores in the area. Good selection with very low prices! This restore blows away the one down by Reisterstown.

If you own a house this is the place to go .. A lil bit pricey but nice stuff

Tried to donate building supplies but was turned away by an ignorant old man working there. I was unloading a 2’x5’ piece of concrete board and some other scraps. He barked at me, that they don’t take scraps. Then his beady eyes looked over my shoulder at the boards in the open trunk of my truck, and said, “we don’t take any of that”. The piece in my hand was large enough for a backsplash, hearth or any of a host of things. The remaining concrete boards in my car were (3’x5’) FULL SHEETS! This organization fixes houses right?! Rather than explain to this incompetent mouth-breather, I drove off with all the materials.This is why more people don’t donate to charities. Uneducated, rude employees treat a charitable act like I was dumping garbage in their front yard. Restore, you disappoint me and you dissappoint the people you are claiming to help.

Excellent, nice place to purchase used items in good condition.

Always a fun place to go browse. You never know what youll find.

Probably the most extensive and organized Restore Ive seen - excellent selection of items, and a helpful staff. I recommend it!

Lots of furniture. Pricing is a bit higher than the other Restores I go to.

Usually has a good selection of home improvement items new and used. These places are excellent money savers for DIYers that know their prices.

Everyone was very helpful, I will return again, and suggest it to others.

You can always find what you seek here with a little patience

Kinda overpriced.

Better than before. Clean and organized

Great experience. Incredible deals too

They sell things for more than what you can buy them new. They wont negotiate prices either. This one is the worst [pricing] we have been to

Great place for home repair supplies

Great store and better prices than goodwill

Can always find something here.

Many surprising values if you check in often.

Great Store. Friendly Employees.

Good prices. Spotty selection.

Limited selection, perhaps due to the small downtown location. This type of store belongs in a larger, warehouse-type location. Friendly staff

Great selection and prices

Prices are too high

Very nice staff

Awsome

Low price donated goods