Fortunately I own my my tank, I have been a customer for more than 4 years and general have not had any problems. However, lately customer service has become a true burden when using their service. They might have the best prices in MD but it comes a serious cost to your mental well being.There is no method to escalate a problem and customer service doesnt communicate with dispatch. They were well aware I was running out of gas and informed me gas would be delivered on 3 different occasions. No one will return your call even after promising to do so. They informed me on a Friday the delivery would take place at 2:00 and no matter what the driver would be there. Then when I call before 5:00 I was informed the driver has driven to many hours and no one would be coming to fill our empty tank. Now we have to go the entire weekend without any gas for heating, hot water or cooking. This is the way they treat a customer that has been with them 4 years, I would hate to see how they treat new customers. Absolutely do not use, there are other companies out there with better customer service. Im switching and will never ever use them again. Period!!!!

Polite, professional, best price around and excellent customer service. They called us to notify us of initial set up and then delivery. Looking forward to a long business relationship.

Called Ferrellgas off and during the last 20 years. They offer either the lowest or second lowest price in the MD suburbs of the DC metro area. And they are very quick to deliver.

Ferrellgas offered consistently low propane prices compared to competitors and it has been very responsive to all my requests, including sometimes emergency deliveries. Could not be happier about their excellent business practices and service.

The driver was very pleasant and professional.