See Alex. Great service. Very helpful. Went extra am mile to find paint!
I called before I went here and they were polite and told me they could help me with my issue. When I got there in person, some older lady was very rude to me and acted like I was just an annoyance. I walked out because I am not giving business to a place with unprofessional staff. Don’t waste your time going here.
Not to crowded, but 20 mints waiting time.
I painted a vanity incorrectly. I brought a vanity door in and talked to the manager about the dismal results. He quickly advised me of why I was getting poor results, and what to do to improve the results. He was a great help. Thank you.
Due to supply shortages, SW no longer offers sample size quarts. But they will offer to sell you the same quart for $22ea.Unable to make the color I wanted in a particular product line because they didnt have the formula? So instead, they had to upsell me to the next most expensive product line.Had a SW gift card. Didnt work in the store upon pickup. Clerk didnt seem to care.Go to Lowes.
Friendly staff with great knowledge of their products who provide top notch service. Its a nice alternative to the big box stores.
Expert help...quality products...I love using their paints!
The two locations in Frederick share stocking info, if one doesnt have something they will let you know if the other does. Very convenient.
The lady helping me was able to march the color I got from the builder and able to suggest options so my paint wouldnt get all scuffed up. What she suggested was going up on grade of paint at least which was only a 10 dollar difference and it really changed things. The paint no longer gets marks on it from being touched and is way more durable and nicer finish. I was warned that the color would be different but it really was only noticeable different when I was painting the room and after that all I can see if the difference in quality. The people there are great and so is the paint.
The service provided during these times was just outstanding. The phone call lasted about 3 minutes and before you know it, the paint was mixed and ready for pickup. The curbside payment and payment was prompt and extremely SAFE!!!!! Thank you for your hard work. A job well done!
Great location with excellent customer service and plenty of supplies in stock for any commercial or residential painting project.
Very knowledgeable and helpful sales associates; great products at good prices.
If you take the proper time to prep and paint an area, why not use the best product available. You will find it at Sherwin-Williams.
Great customer service!
Ive been to this particular Sherwin-Williams location probably 20 times in the last 10 years. Generally speaking, they have a good supply of just about everything a painting contractor and wallcovering installer like me needs. The staff has always been helpful, and the store opens a half hour earlier than usual to get us early risers in and out. That is a great great thing. The Sherwin-Williams hours overall are terrific, the best in the business. Nothing bad to say, its all good. Two thumbs up, and well worth the trip
Staff was very helpful. Our builder apparently took the names of the Sherwin-Williams paint and changed them to their own. For what purpose I have no idea. The staff were very helpful and able to help me find exactly what I needed. Will definitely be back when the need arises.
This is the paint all the REALTORS in my office use. I also appreciate the fact that your people know way more than the folks at Home Depot or Lowes. Its that extra level of knowledge that makes visiting your stores so worthwhile.
Assistance was minimal. Asked for one type of paint and was given another. Had to ask a second time to correct it. Asked about a color, bagel, we had used some time ago and he could not locate the color. While looking, my son found the correct chip on the rack. Will try the 7th street store next time.
Rude over the phone. Had no clue wha the comparisons were between the sherwin Williams lowes sells vs the sherwin Williams they sell. Kind of important when its the same brand.
The employer and the employee are super friendly here. They are all very knowledgeable on paints and paint accessories. This is the only Sherwin Williams I would go because of that.
Excellent service by the one and only employee. He was quick and professional but customers had to wait for help.Sherwin Williams should have had at least one more employee on staffI would definitely go back again.
Great customer service.
Excellent thanks
Ive been buying paint from this store for years, always super helpful!
Quick and easy. Store is clean and well organized and staff is friendly.
Better organization and communication between staff and systems. I had personally set up an account and bought a significant amount of paint two day prior to my wife coming in to get more paint. They were unable to find the account that was set up a few days prior and she had to set up another one. It was somewhat frustrating for her and took precious time we needed to put into our project.
The salesman was very knowledgeable and even saved me money with his recommendations.
Prices are a bit high but the staff is very knowledgeable.
The way togoUnited window cleaning inc
This location takes care of their customers quickly
Almost a four star, went by there Friday morning and only one worker decided to come In to work. Long line and long wait
The staff is knowledgeable, friendly and very helpful. They know their paint. Also, Sherwin-Williams paint is high quality and worth the price.
Super customer service
Sales staff very friendly and helpful in choosing the right kind of paint and products. Also like the color selections.
If you are painting a room, try 2-3 types of paint to test. This paint covers very well and doesnt drip.
Everything you could possibly need for painting, DIY or professional. Great service!
Great customer service. Very knowledgeable and they sell a great product. Open 7 days a week too.
Friendly, knowledgeable staff. Easy to find what you need.
The service is very attentive, and the products a great value.
Great paint but Dan is the best. He knows everything about paint and wallpaper
All of the Staff were very friendly and helpful.
Friendly staff, great products...
The service is good and the quality of the paint is excellent.
Very poor customer service.
Very great store with an amazing customer service!
Our rep brian is amazing
Staff was very knowledgable and helpful!
Helpful staff and loads of color options
Very knowledgeable and customer friendly
Good quality paint.
Nice service
Nice and warm place.
The service is really nice
Nice paint.
Good knowledgeable people
Excellent store
Good paint
Great products
Poor service
👍👍👍
The best in painting excellent service
Good attention and service
Excellent location
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