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Lucky Line Auto Parts
400 Lansdowne Rd, Fredericksburg, VA 22401, United States
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Lucky Line Auto Parts
Comments
Aj
Review №1

SANA YOU ARE TRULY AMAZING. I live in Tulsa Oklahoma & was looking to order a hood & a headlight for my Audi which i couldn’t find anywhere & when i did it was extremely expensive. They got me the part i needed at reasonable price shipped & received in timely manner and she was very consistent keeping in contact. Y’all are GREAT.

Ma
Review №2

I called asking for a bumper cover that they had listed online. Sana was really outstanding, called me to give me updates and helped me make sure I get the part on time. Please know that they dont ship to residential addresses and the shop has to buy it in order to have it shipped to them. I was glad to pick up. Thanks, Sana! You are the best.

Co
Review №3

Excellent Excellent Excellenti called for parts for a 2020 Corolla and sanaa helped me locateeverything i needed she was very helpfullKeep up the Great Work SanaaIll definitely call back for more parts

ch
Review №4

Sana was a wonderful lady! Helped me a lot easy to find location. Wonderful customer service amazing inventory :)

Em
Review №5

Great customer service from Denise, she was extremely helpful and attentive, always ready to help. Very nice person. Highly recommended.

Ra
Review №6

LUCKY LINE IS AMAZING TEAM THEY HELPED ME SO MUCH THANK YOU SO MUCH THEY ARE ONE TRUE AMAZING MEMBERS! THANKS TO FAHIM AND HAMEED AND SANA FOR HELPING ME

Jo
Review №7

New parts vendor for me they by ad what i needed capa approved parts a a great price highly recommended

Ha
Review №8

Very recommended they have a Great inventory of newer vehicles, awesome customer service.

Da
Review №9

Dennis is an excellent sales.... wonderful customer service!

Te
Review №10

Lucky Line Auto parts, Ms. Sana was very helpful and professional throughout my search for my parts for my car…she texted back and forth with me for at least 2 months. Very friendly people.

Je
Review №11

Fast and easy. great beautiful team!

Ye
Review №12

Awesome customer service by Aziz . Great job..will visit again and I will also tell my friends about this place. Best place for all your parts.

Vi
Review №13

Great place to buy used tires.

Zi
Review №14

Purchased my second car from them. Very helpful and easy to work with. Would go there again. Moh helped me a lot

Au
Review №15

Great service excellent prices

Ja
Review №16

My experience was ordering online for a part replacement for my car. From calling to waiting for the call back to double check on the inventory to paying online got my order with 2 day shipping quick as hell. Thank you guys.

Ro
Review №17

Very professional staff and hands down by far the cleanest facility I’ve seen ever that sells used auto parts .. you might be able to eat off the floor lol . They also seem very well organized and have fair prices . Highly recommended for any person or business searching for used or aftermarket quality parts.

Sh
Review №18

Service was good and prices were reasonable. Staff were helpful to work you through.

De
Review №19

VERY VERY VERY VERY DISHONEST!!!!!!!!!!!!!!!Bought a fender and they received full payment. Called and got an email conformation that it was ready for pick up. I drove 200 miles to pick it up and when i got there the guy at the counter told me it wasnt there and it was his problem i needed to call whoever it was that i bought it from. It was from his business. DO NOT BUY FROM THEM BEWARE!!!!!!!!!!!!!!! I WOULD GIVE NEGATIVE STARS IF I COULD.

Go
Review №20

Excellent customer service, and very good environment very clean.

Re
Review №21

I was helped by Hamid. He was super kind. Helped me with my order . He went above and beyond to make sure that I was happy. I highly recommend them.I will order again.

Ma
Review №22

Fast unloading,very friendly staff. Just be ontime for your delivery.You can find here just about any auto part you can imagine. Place is neat to be an auto part building,even cars on the lot are well organized.

Ro
Review №23

Excellent customer service.Best auto parts .Good part thanks you . Everyone

Ke
Review №24

Fantastic to deal with. Best price around on a used engine and was even able to drive down and hear it run before they pulled it. Pleasant to deal with and THE most cleanest / organized junk yards I’ve ever been too. Asia is who I dealt with and great to deal with. A+

za
Review №25

Thank you lucky line Auto parts for excellent customer service, and I have not seen such clean auto parts anywhere.

Review №26

This place isn’t a professional business I drove 4 hrs for pickup the parts when I ask if I can see the parts first the toll me they sold already like 4 day ago so I never call back to them

Jo
Review №27

Moh was fantastic. The whole experience was professional, cordial, and timely. The staff was helpful and thorough and answered the questions that I had. Great service!

Wi
Review №28

This company is committing fraud. Invoice says unable to return part after 30 days. We bought a part, came in damaged and we called within the week to get the part returned. They are blaming the shipping company and do not want to take back the part and refund. Shipping company chosen by them and they do not want to take responsibility. Terrible service and terrible quality. Stay away.

Jo
Review №29

Very clean place. They had every part I was looking for. I dealt with Chris there. Very respectable employee. Nice and courteous. He helped me find the exact parts I was looking for. I will surely be using Chris at Lucky Line from now on. Thank you

Gr
Review №30

Most dishonest place I ever dealt with. Wont let me give 0 or negative stars

Ly
Review №31

Wow!! I dealt with a guy named Chris and he was absolutely amazing. He listened and took the time to understand my needs n made it happen. He is highly professional n very courteous. He is a true asset to Lucky Auto n I will be a returning customer because of him. Thank you Chris!!! You are wonderful!!!

Ry
Review №32

Very nice people to deal with

Ju
Review №33

I just want to compliment everyone I dealt with. Jay (?) and Chris were two of the people I spoke to and who handled my request. I needed a part that I thought I would never be able to locate, and lo and behold...Lucky Line had it. I received it within two days after I ordered it and it will be ready to go. Thanks for such EXCELLENT service with such pleasant folks. I will certainly recommend you to anyone who needs something.

We
Review №34

I came into LuckyLine and they had every part I was looking for. The business is very clean and great prices too. I will be bringing them all of my future business. Top of the line. They have the best customer service. Very friendly and detail oriented.

Ra
Review №35

Chris is the man! Called Lucky Line Auto Parts to get 2 doors for my 2018 Nissan Rogue I could not find anywhere on the east coast! These guys had them in great condition and super affordable! Had a very pleasant smooth transaction, the staff is very profession, knowledgeable and most important polite. Chris went out his way to make sure I got the correct part by verifying VIN numbers, even kept me in the loop the entire time and shipped out same day! Excellent Service Lucky Line Auto Parts Keep up the great work look forward in doing more business soon! 5 STARS!!!!!

Jo
Review №36

Very great experience dealing with these guys we order from them every month and they never disappoint us !!! Keep up the good work !!!

Mc
Review №37

Service was HORRIBLE. Placed a order over the phone specifically told them I lived a hour away and they never pulled the part after I had already purchased the part before my arrival. Not to mention they never had checked the condition on the part prior to my arrival no screws was attached and it was very damaged. I asked for a refund they didn’t have my information correct and tried to offer me $20.00 when I clearly had my receipt stating I paid $52.65. There internet service wasn’t working properly so they couldn’t refund my card it took a manager to come and say give me cash. When I had already said just give me cash in the first place but they acted like they couldn’t. Thanks for nothing. UNlucky line auto!!! It made me put 1 but I recommend 0 stars!!!!!!!!!!

Ch
Review №38

Very clean and organized facility. Great customer service and very friendly staff. The people there went above and beyond to get my parts. Would not go anywhere else now that I have used Lucky Line. The owner Fahim is a very honest and trustworthy person. I recommend this store for all your automotive needs. I have put them in as my pick for the Best of the Burg......

Mi
Review №39

Great customer service! Chris did an awesome job of securing the order and managing such a fair price for my Mercedes bumper. Will do more business with them

Br
Review №40

I came in to buy parts for my new car and talked to a guy named Chris, at least I think that was what he said his name was, he was very nice and helped me get what I needed as fast as possible. Will 10/10 come back in future and do more business, let’s just hope my old pal Chris is around to help me out again!

S
Review №41

Very organized and clean. If u need a part check them out

Le
Review №42

I would not waste my time and money buying from them. 2 weeks after buying a part I was told it hasnt been shipped out yet and I have to pay them more for the shipping. DO NOT DO BUSINESS WITH THEM

As
Review №43

This company is a joke. They dt care about their customers. My order arrived 10 days late and my container was gone so I wanted to returned it but they wouldnt heard that and their customer service as useless, she promises me that she will give me a call to resolve the issue but she never did. I will never do business with them. The order was a hood and it cost me $278.70. I just lost my money and received a trash.

Da
Review №44

Went in with a laundry list of parts I needed for my 370z. They helped me source out everything very quickly and efficiently. I was beyond happy with my experience and the service from all the guys there. Will definitely be going back for anything I need in the future!

A
Review №45

Husband sent me here to get a part they said they had. Went in and talked to the receptionist and she informed me they didn’t have it. Fix the website so it will correctly display items.

Pa
Review №46

Great balance of price, quality and professionalism

To
Review №47

Excellent service overall, they did an amazing job getting my parts to me same day. Definitely recommend.

Mo
Review №48

They had the best customer service!!They also had a reasonable price-Osman Auto Repair

El
Review №49

Very well organized. Parts as listed. Courteous service!

Ad
Review №50

Thank you, Hamid, for the personal touch in following up on orders, right to delivery. Ill still have breakfast with Chris any day.

St
Review №51

Pleasure of doing business with Chris @ Lucky Line Auto Parts! He helped me with every question I had! Will DEFINITELY be doing business with them in the future!

Ba
Review №52

I run multiple shops in the DMV and have been using Lucky Line Auto Parts since they opened! Amazing service, amazing prices, and amazingly fast delivery! I would give them 10 stars if possible! Thank you Lucky Line Auto Parts!

bu
Review №53

Thanks aisa for great business 5 plus startsVery satisfied with there businessGreat quality partsDelivery on timeGreat pricing every time i callThanks again

Yv
Review №54

Great experience as a customer here at Lucky Line Auto Parts. The Manager, Hamid, was awesome!

ha
Review №55

Thank you for the prompt services . Thank you Mr.Hamid for the friendly service. You were a great help and very professional

Ak
Review №56

Excellent service, and great prices I recommend them to any dealer or individual looking for parts. They have it all from a knowledgeable staff, and cheap prices, to friendly service!

Ki
Review №57

Very clean store. People there are nice and helpful. Chris Brown and fahemme (sorry if I mispelled) have been amazing in helping my family get parts for my car. They provided quick affordable professionall service. I will not use another store for my needs. They will be the first I come to and recommend to anyone

Ja
Review №58

Picked up a hood from them in good shape for the age of the car. Everyone is super nice and friendly.

Su
Review №59

Sent me the wrong item, and because I travel its been too long for a refund according to them. Ordered a steering wheel and it was from a completely different vehicle.. check your item as soon as you get it, whomever labels the items is suspect

Dy
Review №60

I had an amazing experience at Lucky Line Auto Parts, the staff was very nice. I would definetly come in again. One person in particular, i believe his name is chris. This guy did above and beyond to help me find the right parts for my car. He even contacted me after business hours, great experiencd A+ indeed.

Te
Review №61

Great auto parts and best prices and best customer service .

JJ
Review №62

Doris is great very helpful send me picture of the parts Very patient and Nice She the best :)

Ar
Review №63

We recently ordered a wheel for a 2007 BMW 328i from Lucky Line Auto Parts. When our customer came in for the wheel we discovered they sold us the wrong wheel for the vehicle. We immediately called them back to see if they had the correct wheel which they did not. They informed us there would be a 25% restocking fee to return the incorrect wheel they sold us. They have now realized it was there mistake and have now given a complete refund.Arts Automotive Inc.

B
Review №64

Dorris is GREAT very patient, very helpful, and true to her word. Great place to do business.

Ju
Review №65

Great service and knowledge of Infiniti parts. Very friendly and great prices!!

Ty
Review №66

Best used parts store in the area after searching everywhere and coming up empty Chris searched around and found the parts i needed and gave me a call back asap will always check here before anywhere

A
Review №67

Great customer service. Had the part I wanted.

Do
Review №68

Great place to fine your car part fast shipping

Rh
Review №69

Very nice people would recommend them to anyone very polite & courteous great customer service, stand behind there word and will visit again if needed,very good reasonable prices prices

Vi
Review №70

Good quality door at excellent price

An
Review №71

Awesome service!!!

Za
Review №72

Very good service, I was fustrated all day with other companies until I called her. Special thanks to Chris who helped me on the phone.

Pa
Review №73

DO NOT DO BUSINESS WITH THEM UNLESS YOU WANT YOUR TIME WASTED

da
Review №74

These people are liars and crooks. Lied to me about shipping and charged me $40 for 3lbs ground fedex package that cost them no more than $10, sent me damaged parts and didn’t even refunded me full amount for that part. I would look elsewhere.

Ma
Review №75

It is just a other joke on the customer, I call for brake Rotors and pads.The phone is answered and I get put on hold for 5 minutes...They, no, we dont sell that product?????A parts store!!!Bye byyyyye

ed
Review №76

YOU CANT GET AN ANSWER VOICE MAIL IS FULL NO ONE ANSWERS THE PHONES SENT EMAILS TRIED TO ORDER ONLINE. WITH ALL OF THESE PROBLEMS IS A SIGN OF COMPANY IN TROUBLE OH NO!

Jo
Review №77

Order a part online from them, it arrived damaged and they refused to give me a refund!

Vi
Review №78

Had an issue but they made it right

Ch
Review №79

Very helpful and friendly sales staff!

ma
Review №80

Im sitting in the waiting room as we speak and they told me 2 weeks ago my side view mirror would be replaced and yet Im sitting in here and hearing just 10 more minutes for the past hour.

GU
Review №81

Excellent service 👍

He
Review №82

They dont wanna work with you as a customer

Sa
Review №83

Good prices

Ke
Review №84

Locky line motors is socks ......

Information
37 Photos
84 Comments
4 Rating
  • Address:400 Lansdowne Rd, Fredericksburg, VA 22401, United States
  • Site:http://luckylineautoparts.com/
  • Phone:+1 540-891-5501
Categories
  • Auto parts market
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:9:30AM–3PM
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