Id like to compliment April and her outstanding staff for treating me and my wife to a wonderful experience purchasing a kayak. They explained the product, oriented us to its use and provided a superb example of how to make folks happy and run a business. Check these folks out, top to bottom, youll see theyre invested in their work and enjoy what they do.
We recently realized that River Rock Outfitter has a Reboot or consignment program. The staff has been amazing to work with. They have quickly sold many of our items. The selling price is very fair for both the seller and the buyer. We would highly recommend that you clean out your closet and turn those unwanted outdoor items into some cash or credit!
Excellent store. Great products and wonderful service.
I was visiting my kid at college and went in during covid just to wander/look around . I was casually looking at some hiking sneakers and a very helpful person chatted with me - I said Id try on a few. Much to my surprise, I got an actual fitting!! With the questions about the kinds of walking/hiking I wanted to do and the fitting, I ended up with THE BEST FITTING shoes Ive ever worn! This is really a gem of a store. Locally owned and great staff. Highly recommended store as they have just about everything without being crowded..
I’ve been pleased with every experience at this shop. Recently we have used their consignment service to find new homes for gently used gear that we could no longer use. The process was quick and super easy, with great communication. I highly recommend shopping here and selling items through the consignment program.
Whats not to love about our citys local outfitter? Great service, knowledgeable staff, great selection and a gorgeous shop to boot. You can shop online and pickup too!Cant find what youre looking for? They can order it.Have a gear collection problem and need to find it a home? They can sell it on consignment with cash or store credit options.Need a gift for that outdoorsy friend or family member that seems to have everything? Yeh...two words...gift card.This local shop is not to be missed. Its my go-to place for Ruffwear gear, Chacos, Kuhl apparel, performance socks (Yes...socks...Treat yo feet people!) and various camping and paddling gear. I ❤️ River Rock and you will too.
Can’t say enough great things about River Rock Outfitters! The Re-Boot program has been an amazing experience. I’ve been able to sell stuff that someone else needs and that makes me feel good!! So make yourself feel good, let RRO sell your outdoor stuff for you!!
Wow! Can’t say enough great things about April and her staff. She helped me feel comfortable with my first time kayak purchase. She helped me load my kayak on my vehicle and even threw in a couple straps to tie it down for me. I can’t recommend this shop highly enough.
Always been highly impressed with this place you can see the car thats put into a small business here and how much the owners and employees care about the shop and their brand and have found an effective way to market it. Their shop is full of the best you can find products from prana, North Face, Patagonia, black diamond and many others. There prices are more than reasonable and I cant say enough for how nice the staff is. If youre looking to have outdoor adventures in the area these guys are more than knowledgeable and will point you in the right direction. Love this place.
I have purchased multiple items over this new year and I love the people. They are friendly, helpful and local. A great place to go with competitive prices but the customer service is the best.
Great shop and so easy to consign items you no longer use!
Thanks to a friends suggestion I finally found the time to come here. The staff was super friendly. I had messaged them in the morning letting them know Id be stopping by with questions and the intent to purchase my first set of hiking gear.Was very pleased with the assistance I received and the information that was shared. I have never gone hiking before let alone do much of anything outdoors. Thanks to River Rock I feel confident I can do this with what theyve provided. Cant wait to start my adventures!
Love this place, great products, great location, great staff.
Writing this on the heels of a women-only guided hike lead by the stores certified hiking guide, Meegana. I purchased almost every piece of gear here because the team is amazing. Theyve used the equipment, they know what they are talking about and you will never second guess your purchase.Meegana is the only certified hiking guide in Virginia and we are beyond fortunate to have her right here in Fredericksburg.Ive also rented SUP and Kayaks here and our family has enjoyed our experience every time.RRO is the epitome of shopping LOCAL!!
Have had great luck with the consignment shop! The intake process is simple and I have been kept up to date on my sold items. Travis at River Rock has been excellent to deal with and I would recommend not only new purchase but use of their fantastic consignment program.
Exceptional staff and their outdoor gear and clothing are outstanding.
We used the River Rock Outfitter Consignment program to sell some paddling equipment. They not only cleaned up the gear, but they advertised it and sold it in record time. The process couldnt have been easier, and we got more than a fair price for our gear. 10/10 would work with River Rock again!
Excellent selection and more than Excellent staff. This place is awesome.
Had a good experience picking out new hiking boots. Dog friendly as well, bring in your pooch while you shop.
Very cool inside and the owner was nice!
Awesome place, so glad I have an outfitter just down the block, high quality technical and casual outerwear, and the staff is knowledgeable and helpful. So nice to be able to support local.
My sister and I came out looking at the paddling accessories as we are refurbishing a vintage canoe. Great place and the people definitely know their stuff when it comes to the outdoors. We will definitely come back!
Every time we have stopped by to River Rocks Outfitters whether at their 1st location or the incredible “new” store always a warm welcome. Selection of outdoor clothing/hiking/camping items are second to none. Great feeling supporting a local business too. So stop by and visit April & the crew, & tell them Tucker sent you!Peace
Always the best staff giving the best advice. Will be back as soon as we can!We have also been consigning items through them lately, almost everything has sold and we can have cash or store credit. So easy and helpful to pass along some of our things we dont use!
Nice surprise in downtown Fredericksburg.
River Rock has the most knowledgeable and enthusiastic staff of any outfitter store Ive visited. The owner carefully sources the brands they sell to ensure the highest quality and corporate ethics.
Great place, good stuff, active in race partisipation.
Shop local!! Nice downtown store very friendly staff and had exactly what I needed!! I will be back and they have a great rewards program with points that don’t expire!!
Super great customer service, with quality equipment.
Friendly and helpful staff. Good selection of accessories and larger items. Its a great place to get the things you need for going out on the river, climbing, hiking and other outdoor activities.
If its your first time hiking River Rock Outfitter welcomes ALL pace levels. My hiking guide was Meegana. She tells us some pretty interesting history behind each trail as well as some tips and tricks! She also loves her job which means you will have the best experience as youre hiking along side her. You should sign up for the hiking group early as they fill up very quickly and you can do that by clicking on their website. See you soon!
I have attended various classes through them as well as a few private lessons. Their programs have been top notch. I learn how to enjoy the equipment better every time. Their instructors are knowledgeable and take their time answering and helping each attendee with any trouble areas.When they say this is going to be a good class, I make sure I can go because they are right. All their activities are great. From hiking to paddling. Best place to start enjoying the great area we live in.
As someone who has been an outdoor enthusiast all his life, this place is a dream to have locally. Ive lived in CO and shopped at REI HQ, Patagonia etc. and although larger, those places pale in the personal touch that you feel when you walk into River Rock. I have bought two kayaks from them and they always go out of their way to ensure you find the best fit, even if it isnt something they carry! Their knowledge and attention to you as a customer is second to none. I look forward to continuing to support such a smart, knowledgeable small business. Keep up the good work!
River Rock Outfitter has a great selection of gear and they also have kayak and SUP rentals. They have enough rock gear to build a trad rack. The staff is super helpful and knowledgeable about the area - exactly what I hope for in local outdoor shop. This place is great for the outdoor community and I am more than happy to support them with purchases.
April is amazing. We got the best service I could have ever imagined. New kayaks and help getting them on top of our car.
Great. Dog friendly, nice products and friendly service staff
There are a number of downtown businesses that have great service and staff, Agora & Orofinos come quickly to mind, but River Rock Outfitter is the a-one best. I always seem to leave River Rock feeling better than when I arrived; the sincere greetings, great smiles, excellent merchadise and knowledgeable staff. Great service by really nice people.
Love everything about this shop. You can find great sales, the staff is knowledgeable and they have quality products
Great place to get gear for the outdoors. Excellent and knowledgeable staff working there that clearly love their job. Will be a repeat customer.
Great outdoor store with helpful staff and a good selection of products. I always enjoy stopping in. They also recently added a consignment option which is awesome and I am so glad they have it, using it has been great.
Brought my 16 year old daughter in for her first pair of hiking boots. As others have said the selection was not enormous, but it was the best value of everything you actually need without all the stuff that I consider to be useless fluff. Staff were friendly and very knowledgeable. Prices were fair. Highly recommended.
Best best best shoes I’ve ever had. I own a restaurant down the street from River Rick Outfitters, Eileen’s Bakery and Café. Came in one day with my feet sooooo abused from the shoes I was wearing and couldn’t stand it anymore. They introduced me to Oboz. Amazing support, padded inside and nonslip. Went back to work the next day with no PAIN!!!!!! Bought my next pair over the phone ( they keep detailed records), didn’t have time to park and they effortlessly ran it out to my car when I drove by. It’s obviousLy brilliant customer service that will 100% keep me coming back. Besides I like to support local
Have not been able to find good hiking boots for years. Went to River Rock and April, one of the owners took her time and helped fit me. I wore the boots all day on a Friends of the Rappahannock trash pick up and was very happy with the purchase! River Rock provides a personal service that you just wont find anywhere else in the area and a demonstrated knowledge of the available products.
Nice to have a provisions shop locally. Its small but it does cover all the bases. Super knowledgeable staff. Great sales.
During our first visit to Fredericksburg my wife and I came upon River Rock by coincidence, looking for some recommendations for a bike ride. Owners are very friendly, helpful and welcoming. Also very good selection of quality apparel and equipment. Were planning on coming back for a full weekend and doing a rock climbing trip with them.
This store is awesome. Great selection of gear and clothing in a convenient location with phenomenal customer service. Ive met both the owners; a husband and wife team who are just very down to earth and good people. Theyll just be walking around the store helping customers out and you wouldnt even know that they are the owners. This business also happens to be veteran-owned and to me, a small veteran-owned American business with excellent customer service is exactly what I want to support. Support them, you wont regret it.New Review Apr 02, 2016: Since the last review, Ive been back to River Rock Outfitter at least 4 more times. And each time I go there, Im absolutely amazed at the exceptional customer service provided by the employees. Last time I went there, it was two super-helpful dudes, and this time it was Julia and Migana (I hope I spelled that right). This is the kind of customer service that TRULY sets a business apart; especially in our day and age where its all about fast-food customer service. The employees were just so awesome that I had to leave another review to show my sincere appreciation.Anyways, I dont know where or how you guys find your AWESOME staff, or how you keep them so happy, but just keep up the great work!! Your staff are truly exceptional.
Awesome little shop! Just what Fredericksburg needed since Outdoor Adventures left a couple years back. Great array of quality outdoor equipment and some fly fishing stuff as well! Whether youre looking for something in particular or just walking around downtown, I would really recommend you stop by.
Literally the nicest people you will ever meet. The owners are incredible and the staff are all extremely knowledgeable.
Cool place, has many interesting and new things I havent seen before.
Excellent customer service! Love downtown businesses and this place is the best! My husband wanted fly fishing gear and they had exactly what he needed. Definitely will be back again soon!!
Love my new Oboz boots. Owner April fitted me and made sure I had the boots I need for my outdoor adventures. They feel great. Thanks, RRO!
Enjoyed my visit, the staff is friendly and knowledgeable, and I had a blast kayaking for the first time.
Locally owned by some really fantastic people. Not only do they sell the equipment, but the ACTUALLY USE IT as well, not like the larger stores who simply hire some local college kid to sell you the most expensive thing in the store. These are true experts in their craft, and will never lead you wrong.
Best service, extremely knowledgeable and local business
Extremely experienced staff. Everyone there lives and practices what they help with. This isnt your average retail store. Great products, I highly recommend going here!
Great people. Very helpful
Great staff! They are knowledgeable about the products they sell and are happy to help you get what you need.
Excellent customer service. They went above and beyond to make sure I was getting the shoes that would suit me best.
Was so happy I stopped here. On business trip and forgot running socks, but they were open late on Labor Day and saved my trip. Great service and tremendous owners. Buy from a veteran! Semper Fi
Love this store! Super friendly and very helpful... only top notch products!
Great equipment in stock, knowledgeable employees, they even fitted our new harness on our dog
Carrier a good assortment of climbing, camping, and kayaking gear. Quality brands and good advice when needed
Rented a kayak from here today - staff was great & very helpful! Great experience.
The place to go for your outdoor adventure gear in Fredericksburg. Real friendly staff. Committed to their customers, the Rappahannock River, and the environment.
The staff were exceptionally helpful at the equipment was of a fair price. The selection was not too large, but adequate.
Great selection of top quality gear. Reasonable prices and helpful employees.
Good people. Starting to carry fly fishing gear. Will be loyal customer.
Great place, the people bend over backwards to help you!!
This a great little Outdoor Gear shop in an unexpected place. Small collection, but well selected merchandise and friendly, helpful staff.
Local outfitter, high quality goods, knowledgeable staff, also offering local sporting guides
Great place for outdoor gear. Staff is very helpful and very knowledgeable.
Awesome store. Knowledgeable staff, great selection.
Stuff was very helpful and thoroughly knowledgeable. Large selection of outdoor equipment.
Knowledgeable people and friendly atmosphere, tucked in the historic downtown.
Love It! Friendly and knowledge staff and great products
Excellent professional level expertise and assistance & wide selection of merchandise.
Knowledgable staff and good prices.
This place and the staff put other stores to shame. Great customer service!
Pretty expensive, but really nice shop
Rock Stars.The very best customer service.
Helpfully staff, good stuff. Shop here
Friendly staff eager to help you find what youre looking for
Awesome store with a great staff
Always super helpful and friendly!
Awesome shop. Friendly staff.
Always a great experience!
Clean and friendly staff...just a little pricey.
Excell2nt staff and products
Great, knowledgeable staff
Awesome people, great gear!
Good stuff, good people
Knowledgeable and helpful. I have been waiting for a store like this in Fredericksburg for years.
Friendly staff!