Mechanics there are professional & helpful. You can save a lot of money by bringing your car there instead of the Volvo dealership. I felt sure my Volvo was in good hands there.

They did an excellent job repairing my S60...work was done quickly and with no surprises ...will be my, go to, mechanic ..

I was pleased with the service that George, the owner provided on my P1800. However, I have been trying to follow up with him for over two months about additional work needed. the pat answer I get when I call is “He is busy and cannot come to the phone”. None of my calls have been returned. His office staff must have changed. I find the person answering the phone to be indifferent and unresponsive. This was a good place to bring your Volvo. NowI am not so sure.

They handle business very unprofessionally. I made an appointment for Friday on a Wednesday brought it in at the time of opening. I had to repeatedly check in with them for them to lie to me about when it would be worked on not once but twice. It was untouched by the following Wednesday. Id only recommend going here if you want rude service and wasted time.

I have had the pleasure of purchasing three vehicles from Pro Vovo over the last ten years. All 3 were very reasonably priced and in great working order. George and his staff have maintained them in the years since, and have always demonstrated incredible service!

I cannot believe the level of disrespect my Husband and I received from this place after being highly recommended from a very close friend of ours.The alternator went on our Volvo xc60 which is under warranty. We called pro vovo to see if they would accept the warranty and process before even having it towed to them. They assured us we were in good hands and would confirm it was our alternator by the end of the day which they didnt uphold. I called and they said they would call me back and didnt until day 2.We gave them our warranty information and were told we would hear back after they hear from the warranty company. 5 days later they say our warranty wont cover the service. I call my warranty company to find out why and they say the claim was just put in that day and they will cover the service but pro vo vo wants to use an 800 dollar part as appose to a lesser part that is comparable from rock auto which is a very reliable online parts store might I add.. I proceed to call pro vo vo back and thats when the attitude switched and the complete nasty came out. I asked them to not do the exact part that the warranty would cover but a slightly more expensive one because I was familiar with the company and we would pay the difference. They became very nasty and flat out said they will not order the part, we would have to order it if we want them to put it in and they will not warranty the part or labor if we go this route and put the cheaper part on. So, being that we just bought this car 2 months ago I called my dealer to see if he would do the job because I purchased the warranty from him and he will. We decided to have it towed to our dealer... So now after calling pro vo vo to let them know our decision they got even nastier and said they wont release our car until we pay them 53 dollars for putting our car on the computer and then hung up on me when I questioned why when they already knew what was wrong before getting it. So now I am paying for a tow again, and for confirming what we already knew was wrong & loosing a week..Mind you they dont know our business or even need to know, but weve gone through a lot after the loss of our son a month ago and everything even leading up to his loss.. With so much going on in our lives right now we didnt need this added stress.. So please forgive me for sounding like a complaintive customer because this is not that.I rarely write bad reviews and go out of my way to write good ones because I try to give people the benefit of the doubt and try to support small businesses. I read their reviews and honestly thought this was going to be a great experience until it wasnt..Maybe if you go with whatever they recommend and want to do, things work out for you but I have never ever been so appalled over the absolute disrespectful conduct of a place and just flat out terrible customer service in my life.. And I have been in the customer service and quality assurance field for years... Just so sad to see..I honestly hope they get it together and do better because this is not the way you treat people..

Love the service, quick and always friendly. Above the mark.

I pretty routinely brought my cars here for repairs as I own 2 high mileage Volvos but this will most certainly be my last visit. I had an issue with my climate controls, as it turned out needed an actuator motor. I was charged an $84 diagnostic fee which I was not told upfront about. I dont expect this from a shop Ive been to multiple times for various repairs and services. I gave them a five star review initially so Im editing this. Rather than going on a long meandering rant Ill leave it at that I was charged in excess of $1,000 for brake pads and rotors. I guess its partially my fault because I must not have heard the total amount correctly. Ive known them to do honest work and never had any issues leading up to this.That seems extremely high to me!

Great experience! Took my car soon after I got there. Explained my situation thoroughly, very fair. Found my Volvo repair shop!

THE PLACE to get your Volvo repaired and maintained. THE Experts here are honest and professional. You can trust them to get the best deal and the job done right the first time. Trust George and his crew. Been a loyal customer since 2004. Really appreciate these guys!!!

Quality work. They know Volvos. Seems a little pricey but that may just be in my head definitely cheaper than a dealer.

They specialize on all volvo automobiles.

This Volvo specialized auto shop was recommended to my wife. We moved from a car dealer place to this place and what a saving and better services. This summer I was driving our VOLVO and the car was blowing hot air so I detoured to the shop and asked Karen for help to fix the AC. She had it done by George. That’s service. Thanks Karen and George. I think Marty helped us on a bigger job-the circuits in the dashboard.

Staff is friendly and informative. George is a stand up guy . Honest, fair, and friendly. In and out and for a fantastic price. Would recommend to family and friends. Thanks George and crew!

The go to guy for volvo

George is the best, top notch always and honest. I have been bringing my 2011 C30 for years now and he always looks out for you. On 105k miles and will keep on bringing it to him until I hit 300k.

I agree, my multiple experiences with George has been 100% positive. He is a truly honest gentleman.

Good service.

My family has been going to George for years now. When I bought my first Volvo, I went to him as well and have been with ProVoVo ever since. He has the best prices anywhere. Takes good care of my 89 740 turbo.

Been using him for years with various Volvos weve had. Bought a car from him as well.Decent honest people you can trust.......reasonable. Highly recommended. If you have a Volvo theres no need to go anywhere else.

Met George 20 years ago and is the most honest mechanic I have ever met. Been bringing my cars there ever since.I highly recommend.

I have used ProVolvo for more than 15 years and never had a problem with them. They are very honest and provide great service. I have recommended them to many Volvo car owners and they too were satisfied with the service.

WONDERFUL PEOPLE, BOUGHT A USED CAR FROM THEM AND IT RUNS LIKE A DREAM -- THEY ARE VERY FRIENDLY AND HONEST MECHANICS

Ive had 4 different high-mileage Volvos serviced at Pro VoVo and theyve always been great! Very honest, reasonably priced. Work is always done promptly and professionally.

Honest, trustworthy, and they treat my car like their own!

Scarily similar story to the previous post but my family has been using Provovo for maintenance for over 20 years. My family trusts George with anything, he has made every car - 4 of them - we brought him stay in pristine condition well past their life expectancy and never have we had any troubles whatsoever. The quality and knowledge behind the team that works at Provovo is unbelievable and above everything else they are good honest people.

Very professional and knowledgeable. Would recommend highly.

I have been using the services at Pro Vovo for almost 20 years and 4 Volvos so far. George and his staff are the most honest people I have ever met. The outstanding service they have provided to me over the years have been rendered with honesty and great savings as compared to any dealer. You will not be disappointed !

My 2011 XC90 is getting old (150k miles) and never needed any service, but I wanted to see how the car is doing to decide whether to keep it. I dropped the car for an oil change and evaluation. Eric went over the car and discussed it with me. He explained many of the options and potential issues with me. He spent more time with me than all other mechanics in my lifetime combined! He also really knows these cars from relevant experience. He also didnt give the attitude that the car is old so I should just give it up and didnt try to sell unnecessary services. For all the time he spent on my car, the charges worked out equivalent to an oil change anywhere else! I will be back there to maintain my car there and give it a long life.

Service. prices, good cervice.

Best Volvo service in this area.

Excellent service very honest

Courteous and trustworthy

They found the problem and fixed my car

I am beyond deviated by my experience at “pro” Volvo. Bought a car there and since day one it was a problem. Then they try and turn it on me. Now I’m out of money and without a car

Excellent and fast service

Best place ever

Good