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JCPenney
1810 S West Ave, Freeport, IL 61032, United States
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JCPenney
Comments
Sa
Review №1

Going out of business.This location was really amazing. Friendly staff, racks always stocked. Salon services were always amazing as well.

Wi
Review №2

Needed a pair of dress pants. Well curated selection. Very helpful and professional staff. Highly recommend.

Da
Review №3

I love JCP. interaction with employees and other shoppers. Only place left in my town where you can buy nice clothes. Great hair salon too. Something you dont get online with Amazon. I hope people come to their senses and shop at brick and mortar retailers again. LONG LIVE JC PENNEY.

Ja
Review №4

I always find something at JCPenny. I like the way the clothes fit, and with the coupons I get for being a rewards member, I save a lot. Todays purchase of a skirt and v-neck top cost $15!I tried the salon for the first time today, and Sarah did a fantastic job. She asked a lot of questions before she started cutting, and continued checking throughout the cut. Sarah is very friendly and personable, and I will be going back.

Do
Review №5

Penneys still carries quality items, and shopping there is a welcome relief from always going to the big box stores where an item may be cheaper, but so is the quality. Pennys often times has many items on sale, as they do now so thats a real bonus to shopping there.

Ma
Review №6

Very helpful sales staff. Good selection and variety of womens clothing. Store is clean and well layed out.

Ka
Review №7

Cashier was very helpful!Got some really nice Christmas gifts.

Do
Review №8

Good sales, but they were backed up at the check outs front and back, and jewelry would not check out, told me she could do fine jewelry. When I ask up front, didnt get the same answer. If you are backed up at registers, common sense would dictate that the person with an open register should help and keep your customer base happy😤😤😤

Rh
Review №9

Not enough employes in store. No customer service. customer service was moved to shoe department. I just wanted to pay my bill. no one in shoe department and 2 people up front.sent bill instead.

Da
Review №10

We just recently started stopping in to JCPenny as we were looking for specific good quality items and we didnt realize how much they had there. Go when they have sales or just stop in sometime and see what you find. Some sales are phenomenal and if you have a coupon it is even better. All the staff I have run into have been friendly and helpful. I do wish I receive coupons consistently or as often as my friends do. Sometimes their regular prices items are too high for my liking.

Ro
Review №11

I purchased two sport coats here a few weeks ago and was very happy with both the prices and service. The ladies that run the place are very courteous and answered all of my questions. I will definetly be returning to purchase more items.

Ed
Review №12

I find this store to be very helpful and pleasant. It is also just about the only department store left in a 50 mile radius. JCP has good quality clothing and bedding, including towels.

Li
Review №13

They need to have people that actually know how to help customers. We were looking for a mans suit and another customer wanted help with a dress shirt. No one knew how to measure.

Ca
Review №14

Went into find an outfit and shoes for my grand daughters wedding and the 2 female employees were so helpful and saved me alot of money

sh
Review №15

Sad to see them go but thanks for the deals!

Mo
Review №16

Great place to go shopping. Has everything from clothes to housewares. Has a very large and impressive jewelry selection. There is even a hair salon in the rear of the store.

Ch
Review №17

Not worth going in, no great deals.

Gl
Review №18

Love the different varieties of clothing! But didnt have my size in 2 things that I was looking for!

Br
Review №19

The girl at the desk was very polite and helpful. She was smoking hot and had a great smile

Su
Review №20

This JCPenney was small, didnt have much selection, or sell any anything Christmas, such as no Christmas household goods or clothes. The customer service was very good.

Ch
Review №21

Great place to go and find apparel goods. helpful staff and very neatly kept store.

Ro
Review №22

Very helpful today when buying my son shoes.

Am
Review №23

Have not shopped here, but the salon is good!!

Ka
Review №24

Sad to see this store close.

Tr
Review №25

Nice selection of professional attire, helpful staff, and convenient location

Ma
Review №26

Its a smaller store but they do a good job at keeping a nice variety. Helpful and nice employees.

Li
Review №27

Good deals.

Do
Review №28

I felt they have raised their prices. $75.00 for a purse made of polyvinyl. So, it will be interesting to see how long the purse last.

Ja
Review №29

Really sad to see this Jc Penny closing.

Ch
Review №30

Found what we were looking for. Got some good prices but had to apply for a credit card. Was worth it.

Ka
Review №31

The young lady in the shoe department was so helpful and kind. She is an asset to your company. Thank you!

D
Review №32

Im happy to have this store close by. Great sales and lots of great coupons.

sh
Review №33

Amazing small town store who offers one of e few places to shop at home. Great sales, friendly staff and organized store.

Th
Review №34

Great department store with excellent quality and great sales

Mi
Review №35

Went to the salon for a haircut and it was amazing! If youre deciding to go Sarah does outstanding work!!!

De
Review №36

Great place to shop. A lot to choose from and good sales.

De
Review №37

Only went for a return of an online purchase- friendly, quick and knowledgeable!

Je
Review №38

Great selection and prices! Cashiers are always really friendly!

Ju
Review №39

Its going out of business so stuff is 50 to 70% off but you cant try on any clothes and no returns.

Er
Review №40

Found a very nice dress for my kiddo...

Ch
Review №41

Little tight I the aisles

La
Review №42

Nice people to deal with. They discontinued the jeans I wanted to purchase.😞

Sa
Review №43

I hate to see them close

Re
Review №44

Love the prices. Better quality than walmart.

ku
Review №45

Love this JCPenny. So small and quant. Dont always have the most of everything . But staff is always around and very helpful.

Ir
Review №46

It is great. Sales

Na
Review №47

Nice but very small store with a small selection of merchandise. I had a coupon and couldn’t find anything to use it on!

Je
Review №48

Just stopped in to pay on account. Got served real quick.

St
Review №49

Very helpful staff. Good quality for price.

St
Review №50

Good quality clothing at affordable prices. The sales are great !

Je
Review №51

Best clothing store in town!

Ma
Review №52

Great choices! Great service! Love this store!

Pa
Review №53

The sale they had was awesome. The cashiers were very professional.

Sh
Review №54

Great sales.. I like their rewards program.

Te
Review №55

We shop here all the time ..hight quality clothing at a good price. Get a lot of things on sale . Public restroom !!

Ja
Review №56

Had a few nice items not a large selection

Ki
Review №57

Looks like theyre getting ready to leave town.

Br
Review №58

It was extremely sexy in there

No
Review №59

I need JCPA... JCPenneys anonymous! hehe I love shopping here! Good sales, good coupons by mail, and a decent rewards program. Dont like the recent changes to the rewards program but having more time to earn is probably good for some.

Je
Review №60

People were helpful n nice

Ro
Review №61

Closed for good

Da
Review №62

Good selection of clothing and other household items. There are usually sales every day

Pa
Review №63

Great to have a better quality store in Freeport.

Jo
Review №64

Love the pillows Serta perfect sleep!!!

Re
Review №65

Good prices, nice clothes, great sales!

Th
Review №66

Back to school shopping is always stressful but the kind caring young employee was very willing to help which it made shopping easy and with the in store coupons i saved over 200 dollars.

Sh
Review №67

Sale prices very fair; will shop more now since prices seem to be more of a sale price.

Li
Review №68

Great store friendly, helpful and clean!

Ch
Review №69

Higher quality, great prices when on sale.

He
Review №70

What place doesnt have freaking carts. Expect us to carry a carseat around the store??

La
Review №71

Great deal on shoes today

Fe
Review №72

Quick shopping needs

Ch
Review №73

Didnt have what we needed. Poor selection. And is was VERY dark in there!

Ty
Review №74

Rude. Just straight up rude

De
Review №75

Cashiers and employees are very helpful

Wa
Review №76

Sales and found sandals I wanted

th
Review №77

Nice store :-)

Wi
Review №78

Always enjoy Penneys

Ja
Review №79

My wife 😍 JCPENNEYS

Ai
Review №80

Had everything I needed to go with my sons suit for his 8th grade promotion.

Je
Review №81

Couldnt find anything I needed or wanted

Ta
Review №82

Expensive prices but they carry the shoes I want

Ge
Review №83

Great savings today

Jo
Review №84

Great products

Sy
Review №85

Great customer service

Sh
Review №86

Had a good sale

Ni
Review №87

Its was wonderful

Pe
Review №88

They to hire additional cashiers.

Be
Review №89

Not enough employees

Th
Review №90

Plenty of parking an lot to see an buy. Friendly workers there.

Pe
Review №91

Sorry to see it go

Ja
Review №92

High prices

Fa
Review №93

Lack of customer service

Co
Review №94

Awesomeness

An
Review №95

Love

Ka
Review №96

To expensive

Vi
Review №97

Nice

KA
Review №98

Good place

Ke
Review №99

Poor selections

Ba
Review №100

50 % off sales! !!!!!

Information
16 Photos
100 Comments
4.1 Rating
  • Address:1810 S West Ave, Freeport, IL 61032, United States
  • Site:https://stores.jcpenney.com/il/freeport/clothing-stores-freeport-il-2358.html
  • Phone:+1 815-235-3131
Categories
  • Department store
  • Clothing store
  • Furniture store
  • Jewelry store
  • Shoe store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:5AM–10PM
  • Saturday:8AM–9PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Public restroom:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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