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Rhino Adventure Gear
45277 Fremont Blvd #6, Fremont, CA 94538, United States
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Rhino Adventure Gear
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Ti
Review №1

The team at Rhino Adventure Gear did a phenomenal job with our iKamper rooftop tent set up. They were super helpful throughout the whole process and did a perfect job on the installation. If you are looking to upgrade your vehicle for for outdoor exploration, check these guys out!

Ro
Review №2

Great service, quality product, Im very pleased

Do
Review №3

Rhino is the place to hit up if you are looking for overland gear, rooftop tents or car camping goodies! 5 star all day

se
Review №4

Chris and Joost are super friendly and enthusiastic about overlanding and the equipment they sale and install.

Ra
Review №5

Chris and team did a great job. I liked their approach to details, their level of commitment to customer and the proffecionalism. One tip, they deal with high quality products and order ahead is well suggested, because sometimes what you need may be sold out.Deffenatly will come again.

Ro
Review №6

Joost at Rhino Adventure Gear is one of those rare people who knows how to deliver stellar customer service. I purchased an iKamper RTT, iKamper awning, and Rhino Rack roof rack, and had them shipped to the east coast so I could do my own installation. Joost was responsive, incredibly knowledgeable, and patient with all my questions. I actually found myself wandering around their website to buy more stuff - just to reward them for restoring my faith that the art of customer service is indeed not lost! I wholeheartedly recommend R.A.G. You won’t be disappointed.

Na
Review №7

Chris and Jason were both phenomenal to work with. Super kind, helpful and willing to go above and beyond so that we could get the setup we we wanted in time for a trip. Definitely our go to spot for any future RTT needs!

Ja
Review №8

Fast and friendly service!

Jo
Review №9

My experience from initial inquiry through installation of my awesome new iKamper skycamp went as well as I could ask for. Joost took the time to field my calls and answer my emails. He even got me in the shop for installation just in time before my first trip of the summer. I look forward to doing more business with Rhino Adventure Gear.

Ke
Review №10

Went to Rhino Adventure Gear to look at a camp kitchen and it was an awesome experience. The owner went above and beyond to show us the entire setup of our camp kitchen. Showed us all the options and then let us “play” with all the other amazing adventure gear they had in the warehouse. Then would show us options we could get on his site. Just felt like such personalized customer service which is priceless. Will always return to R.A.G for our outdoor gear!

Ma
Review №11

Just had a fantastic experience purchasing a James Baroud roof top tent from Rhino Adventure. My family has been family camping for many years and we thought that a roof top tent could throw a fun dynamic into our camping experiences. Rhino Adventures opened up their garage letting us see what type of tents are available and to answer any questions that we had. We made a decision, got it installed at the shop, and are having an absolute blast. Its great to have this type of over landing resource in the Bay!

Pa
Review №12

Very. Knowledgeable and helpful.

Da
Review №13

It was great to work with these folks. The communication was excellent, and the price was the best I could find anywhere, nationwide. The gear arrived on time, exactly as advertised. I couldnt be happier. Highly recommended.

Ni
Review №14

It was a pleasure meeting Rhino Adventure Gear and watching them install my new iKamper. I have been anticipating the installation on my X5 for a few months now. Rhino Adventure Gear is very responsive to email as well as sending invoices in a timely manner. Rhino Adventure Gear performed the installation at their shop and showed me how to set up the iKamper and also how to take it down. Rhino Adventure Gear gave me some tips on the usage and answered all of my questions. I appreciate their patience when I was having issues using my card to pay my final installation. Rhino Adventure Gear saved me a trip to the bank. I would highly recommend using Rhino Adventure Gear for all of your outdoor needs. I will definitely come back to Rhino Adventure Gear in the future.

An
Review №15

Rhino Adventure Gear team was very helpful and gave us wonderful advices on Roof tents. They have the best adventure equipments! I definitely recommend them!

Th
Review №16

The team at Rhino Adventure Gear rocks. Super friendly and professional. They have the best overlanding gears in the Bay area. They installed our iKamper rooftop tent which we absolutely love. I strongly recommend them if you want to get yourself some nice equipment.

Ti
Review №17

The professionalism, courtesy and precision that Rhino Adventure Gear exhibited during my Rhino Rack and iKamper installation was impressive.One of the ways I judge my experience with a company is not when things go right but when things dont go as expected. Through no fault of Rhino Adventure Gear, my FJ Cruiser was playing stubborn on installation day. Owner Joost (Mr. do it all) worked tirelessly and creatively to make sure that the installation was completed up to his high standards and that no details were left out.I am very satisfied with my experience with Rhino Adventure Gear and look forward to working on future projects with them.

Wi
Review №18

What makes Rhino Adventure Gear stand out from every other retailer, even beyond this particular domain, is that the team clearly lives and breathes the art and lifestyle of the outdoors, starting with their impeccable knowledge and initiative, immediately accessible with a single phone call, leading to hands-on demonstrations at the showroom.Their expertise allowed us aspiring roof-top tent campers to jump right into a full install of an i-Kamper, with more information and accessories that were ever available from other professional outlets, whilst comparing with other vetted products at the showroom.We had been struggling with the barrier to entry due to new products on the market and variables related to roof-top tent installation, and we found no other place has the same level of experience and dedication as Rhino. The team not only helped us order all critical mounting options, but even conducted their own research to address specific concerns related to our garage size.Needless to say, with their efforts and research into all mounting questions, the installation went flawlessly and we have been on our second trip already, within two weeks after the install. Additionally beyond the hurdle of the tent, upon immediate arrival at the warehouse, all the other products were clearly visible and accompanied with courteous and unpretentious professionalism, with all demonstrations made in a way that show exactly what our camp setup could look and feel like.This is a place that clearly lives the passion that is dispersed camping, regardless of your circumstances (camping with family, solo, kids, roughing the outdoors). With this new space developing there is no question we are going back to Rhino every time for new items and anything that comes up. Rhino is an oasis of skill in the world of RTTs and other game-changing products.

Br
Review №19

Joost at Rhino Adventure Gear was great. From order of tent and rack, to delivery and installation. Communication was easy, and final product fit and finish was just what I wanted. I would definitely recommend and purchase again from Rhino Adventure.Thanks Joost!

Gi
Review №20

Rare and perfect experience from the first phone call, through the ordering process, to the installation. Professional old school high level of service where you actually talk to a real caring person and get the highest level of support and answers to all questions (and I had many..). The iKamper is beyond my expectations and is even nicer in reality than in the photos. I decided to not cheap out and I glad I did. Best tent ever and works very well with my lifted Jeep JKU. Can’t feel that it is even there on and off road. I didn’t need any warranty support yet but I’m sure that in case I will it will be flawless judging by the level of service I’ve seen so far. Big thanks to RAG from a very happy kamper (-;

Ma
Review №21

I purchased a James Baroud evasion rtt and the batwing awning from rhino adventure gear. I worked directly with Joost in getting the necessary information together to get the fit to work. It is not as easy as I would have thought to get one of these highly sought after tents. So if you are planning a road trip, get cracking on ordering what you need. Joost answered my emails promptly and happened to have one in stock in San Diego, which he had sent up to San Francisco in just a week. Don’t count on this, I think I was lucky that he had it in stock. Definitely plan on 6 weeks lead time on getting one of these tents but just contact Joost and he will give you an honest idea of what the time frame is. Next was the batwing awning. Joost gave me an honest assessment of the reality of getting this in stock within my time frame (4 weeks) based on current supplier shipping times. I’m new to getting this type of equipment, and if you are, too, my advice is again to get cracking, don’t wait til a month before you are headed out on a trip. That’s just the way it goes, it’s not like going to a store and just buying something. Anyways, Joost will help simplify the dizzying array of mounting options that are unfortunately so convoluted. we emailed back and forth and Joost always replied promptly. This was way more helpful to me than the typical, waiting forever for a response, followed by an empty promise, that we have come to dread from some specialty businesses. I felt that I was being given prompt, honest responses to my inquiries such that my expectations were real. The time came for me to make the drive up to sf (5 hrs) to get the installation. That’s where I met Chris, who did the installation of the batwing and James Baroud evasion rtt. He works all by himself, so we ended up working together in getting the job done. It really helps to have 2 people to do the job, so if you are there, plan on giving him a hand. It will help you understand how all the mounting stuff works, and you can chit chat about tips and other stuff, plus he’s a great guy. And, his sweet rig was parked out front so you can get a good look at all the stuff you want to get on your next upgrade. In the end, everything was mounted and fit perfectly. A great experience was had working with rhino adventure gear, and I would recommend them highly to anyone. I hope that they branch out into offering other services, like bumper/armor installation, because I would like to continue to do business with them for future upgrades. Keep up the great work, rhino adventure gear!

Gl
Review №22

I made this transaction with Rhino Adventure Gear (RAG) all though email and watching videos on YouTube. We purchased the ikamper in white. It all began with a simple email and question. I connected with Joost, who was professional and prompt. No matter what time I emailed him he was always prompt responding within 12 hours.I live in the upper northwest and not always part of the shipping range widely available in thr lower 48. Joost was professional and willing to work with me. They had not shipped up my way and said it was not impossible. He made it work and two weeks later our hip,ent arrived on a pallet. Make sure you bring extra people to lift this on top of your car or if you live in thr area of RAG they can do it for you. The ikamper arrived in Prestine condition. It took about 2 hours to install for us. It may be faster for others. The ikamper looks sleek and comes across as one of those roof rack cargo tops.A week or two after receiving the ikamper, I hit a snag. The key that secures the tent from opening up was stuck. The key stuck out like an eye sore. I sent an email to Joost and he made contact with ikamper to send me the part. Again a very smooth, professional, and prompt transition. A week later I received the parts.I would highly recommend this company for any of your outdoor needs. Joost kept me up to date with photos and email of them preparing my ikamper to sending it off to me. They are a professional team/company. I am happy to have worked closely with Joost. High class customer service.Thank you.

Jo
Review №23

Great business, great gear, and Joost is an awesome guy. Highly recommended!

Al
Review №24

We finally found a tent that fit our van! Great experience with the setup, purchase and tent.

Mi
Review №25

Friendly, knowledgeable and helpful staff who steered us to the right gear for our needs.

Information
75 Photos
25 Comments
5 Rating
  • Address:45277 Fremont Blvd #6, Fremont, CA 94538, United States
  • Site:http://rhinoadventuregear.com/
  • Phone:+1 833-744-6624
Categories
  • Camping store
  • Adventure sports
  • Outdoor sports store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
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