This is a great place to shop for home improvement items. I really like the friendly and patient staff that are willing to advice and provide helpful suggestions. They usually have very knowledgeable people who are able to easily understand my ignorant questions. I will choose them over Home Depot any day. I will only go to other stores when dale might not have what I need.
What more can I say about Dale Hardware. Been going there since I moved to Fremont in 1985. It has grown and had some growing pains but the people they employ are first class. A bit more expensive than Home Depot but you always get the correct answer to your questions with real professionals (some are retired contractors). Thank you for remaining open during the pandemic. I hope your wood department come back as I find it much more convenient than going to Home Depot.
Best hardware store in the nation. I’ve been to dozens of hardware stores over the years, and none come close to the selection, cleanliness, and service provided by Dales. It is a national treasure.Shop here.Go out of your way to do so.You won’t regret it.
I have to be honest I did not know this place until today. What have I missed! This place is truly great. It will become my go-to for hardware - immense section with all sorts of bolts and screws. I also found excellent selection and very good pricing on plumbing, especially 4in ABS stuff. There are so many departments and a lot of helpful people around. Definitely a step above
Dales has everything, literally! And the most helpful and knowledgeable staff of any hardware store Ive ever gone to. Sure, their prices may be a bit higher than other places but with the time you save and just the overall positive experience, why go anywhere else? 5 stars!
I came in to Dale to get re-screening done. They were fast and efficient in taking my measurements.The young gentleman told me that it will be done in 7 to 10 days.To my surprised they called me just a few days later that they were done and ready for pickup. When I got there to pick up my screens I noticed two were not properly done and they still had holes. The associate named Robby said wait here we will fix for you . In 20 mins it was done and looked really nice .Love this place always great customer service. Thank you again to Roddy.
Very nice, very professional. I got what I need. Thank you.
Beautiful store, very clean and tidy. I was impressed at the comprehensive selection of all hardware products as well as gardening and painting supplies. This store gives me the impression that its a Home Depot or Lowes on steroids. Prices can be a bit higher than what you can find at other hardware stores while other products undercut the competitors, you just gotta be a proactive researcher and know what to buy here at what can be purchased elsewhere.
Great store, hardware are easy to find and helpful employees!
Best place to go for ALL hardware and plumbing. People ALWAYS there to help if you need it. Been going there FOR YEARS.
This is a great Hardware store... They have people that help you there if you need something they will help you find it. Very helpful on knowledge as well.
The best especially In paint department. Young Lady Natalie Rose knows her paint. She somehow convinced me to change color theme. Well to my surprise she was on point walls stand out with colors. Trying to add pic but phone having issues
Getting a couple of keys copied was easy and liked that they had a range of prices and lots of choices from kids decorations to the butterflies and the skulls that seem to say Dont touch.
Wow what a great hardware store They will definitely have everything you need for your project. Everyone there is happy to help.
Its right around the corner from my house so its convenient. Also not super busy so you can usually get in and out pretty quick unlike Home Depot. Prices are higher though so thats the trade off.
I enjoy coming to Dales. Their customers service never stops to amaze me. From the customer service desk to the key making station, to the cashiers and the people on the floor always asking if I need help they all deserve five stars!
I always like going to Dale, staff is very helpful and courteous.
Very helpful and well oriented employees, ready to help with any questions or anything in any department. I love Dales hardware they always take care of me. Thanks to everyone working there for helping people make their days much easier.thank you.
A great plant selection (indoor and outdoor) if youre in the market for that. The paint department was very efficient and helped out with all the fixing we were going to need to paint our cabinets. Every time I have gone in, people have been very nice and going beyond to help us out. Especially when we were jerry-rigging our sink to allow us to use a portable washing machine.Definitely give this local shop a go! Prices CAN be higher than Home Depot / Lowes, but thats to be expected.
Ive been living here 20 plus years and its always the same thing when going into Dales hardware. As I should have expected their team of associates steadily follow me around the store overly helpful and its just hard sometimes to deal with. I understand their jobs and what not but you would think after all these years despite what I look like I get a fair shake Ill be followed so much but it lost prevention and associates. Other than that Ive always enjoyed going into Dales hardware because youre truly are a local hardware store I can find things that were manufactured and early 70s that need to be replaced in my home and its just its all around inventory that I like. Its almost like a kid in a candy factory with a sweet tooth.
Nice n clean place, very organized, most of things you need they are there. Each shelf’s are used very efficiently. More type of items are put rather than many items of few types. Folks are always there to make sure items are always there and they are always there to help you.Reruns are also not a hassle.
Staff was nice a bit inexperienced? Didnt have good suggestions or take it to next level ie. Where to go or check deeper?
Solid selection, GREAT service. Nowadays youd be hard pressed to find one employee who can assist you across multiple departments at any other retail store, but I got help in gardening and hardware. They even opened up an extra register to make sure a line didnt build up as traffic increased. Good people
Great selection. Great service. Found a solution for my water filter problem.Thx
I hadnt been to Dales in years. There isnt one where I live. Managers and regular employees were very friendly and helpful. Unlike some of the larger mega home improvement centers that I wont mention. They are well stocked and have a wide variety of items a hardware store should have. You park, go in, buy what you need and you are on your way. I also like the atmosphere of going into a regular store, instead of that of a warehouse.
This is the place to shop for project supplies that I cant find in any other stores. Staffs are knowledgeable and always willing to answer questions.
They always have the old school items
I prefer Dale Hardware over Home Depot or Lowes.
This store is closest to my dads house and I go there when helping him around the house. Always was able to find the necessary supplies and tools. Very helpful and knowledgeable staff.
Love their plant selection and always friendly and helpful customer service.
Weve been going to Dales before they were at this location. The staff is very knowledgeable and friendly.
Great hardware store, very friendly staff always. A great local business that always gives back to the community. Been going for years and will always go back.
The best organized hardware store to buy in
Beautiful well stocked large hardware store. The staff has always been knowleable and helpful. Busy as weather begins to get warmer on weekends. Make sure to check out their Garden Center...beautiful and serene to just walk thru and enjoy the beautiful array of plants for every type of garden. North/South facing yards, Perennials/Annuals to water conscious gardening...nice selection.
I have been coming here for years. Great sevice and Great product selection.
This is a real hardware store! Reminds me of going to Orchard supply years ago when I was a kid. I really like going here. They have just about everything you need.
Very friendly and super knowledgeable staff! Exact opposite of the inexperienced workers you find at most other stores like home depot or lowes. Also the place is very clean and well maintained with a lot of stock.
Dale Hardware is the best. Knowledgeable staff that is always willing to help you out.
I have been coming here for years,and the employees are usually knowledgeable if they are In a particular section,and they keep tons of smaller metric hardware that comes in handy with my drone builds..love DHW
Second gen Dale hardware customer here... yes there are other places to go and yes they may be a little bit cheaper but you will never get the service and the correct knowledgeable help like you will at Dell hardware. Well worth the little more money
I love Dales Hardware. They have great knowledge & customer service is top notch.
Excellent service,allways find what lm looking for
This was a clean store with plenty of parking and even some shade. Checkout was fast, as there were three checkers to about 6 customers checking out.
Simply the Best Customer serviceVery professional Listened to my concerns and addressed them with all the things I needed to complete my ProjectThank you
Very courteous staff and they carry things that you cant find at Home Depot or Lowes
Dale has the winning combination of local hardware store/knowledge base plus a full association with ACE. This allows me to shop supplies that might not be in stock and pickup curbside in a pandemic.Dale, I miss wandering your aisles & thank you for your consideration of my health!
Always get great customer service.
The store has a great variety of items an excellent customer service!
I usually find my parts for working on my car but when it comes to nuts and bolts..Nobody beats a hardware store .it was a great experience and i founds all the things i needed..right away. What made it wxtra special is the cashier treat my friend and u like we were all friends. Hard to find that quality but she was wonderful. May all be blessed.
Helpful staff. They also knows about the product than Lowe’s or Home Depot
They are a little higher in price but if great service and knowledgeable people is important to you this is the place to go
If you cant find it here, you dont know what youre looking for.
I Love This Store. Great Location and access. Excellent Knowledgeable Staff
Everything you need for your home is at Dales. Great customer service. Very helpful. Ask a question and they have an answer.
Nicely organized hardware store. This is the first time I have been here, frequenting other hardware stores instead.I was pleasantly surprised at the layout in the store. It was very clean. There were no huge lines outside the store. The lady staff in the gardening section was super helpful. She showed all the things that i asked for, personally.It is a little bit pricey when compared to other stores. But overall it was a good experience.
Bit expensive, but there associates are the best.
I only needed a couple of items I was in and out pretty quick
You will find on but get ready to pay at least double the price.
Go to hardware store one of the largest dale/ace store in my area staff is super helpful
Probably the best hardware store in the West.
Great place to get hardware. Good selection and convenient compared to other big stores.
Excellent place to shop for whatever partCostumer service is the bestRecomend it 100%
One of the few places that you can go to get nuts, bolts, screws and actually understand what you are looking at there and then basically look at the size and go directly to what you need! Their nuts and bolts isle is the best organized I have ever seen!They are helpful and kind and want to actually help you.. I would go to this store before going to a huge box store!
Find items here that Home Depot and Lowes dont have.
Great local business. Theyll have almost everything you need and the prices run from fair to a bit pricey. The lines move quickly and everyone is friendly and helpful. The 5th star is missing due to a lack of variety, but its not a big box store so they cant have everything. Overall great experience.
One of the biggest Aces Ive seen. Very awesome staff and service! Star actually stopped and asked if we needed help and pulled stock from back for us. Nice.
This is a great Ace hardware store.The selection is great in all the departments whether you are looking for a Stihl product, plumbing, electrical, tools or a bbq and the staff is very helpful
Excellent selection of materials and tools for home, par excellence in sales associates and customer service. The best home improvement store in town
The place is extremely large, I looked for some kind of help for at least ten minutes. Surely dissatisfied
By far, best associate to client interaction. Prompt service. Associates approach one (client) Warm, friendly and willingness to help with questions and concerns one might have.Store layout and decor is not overpowering as a couple of other chains.Will purchased goods at Dale’s from now on.Thx a load team!
Dales is the best Hardware store in town. Have a very large selection, best brand tools, and the employees are extremely knowledgeable.
Always have great team and awesome hospitality people that are willing to help you with what you want and need.
Love this place someone or the other is always there to answer your question. You dont waste time wandering around to find stuff.
Convenient place to get building material. People are very friendly and helpful.
The store is definitely more expensive than Lowes and Home Depot but the employees are helpful.
This is a great local hardware store with really helpful people. Competitive pricing and great variety.
Most big box hardware stores, you find a person to help or answer questions. This place is great, someone will see you and come up to see if you need help, answer questions, and know what they are talking about.
Best store ever!! 💪Good products, great service with great price!! What else customer can ask for. 😄
Great customer service and knowledgeable staff. Price is reasonable with wide selection of hardware and stuff for house.
I have been shopping at Dales since I bought my 1st home in Fremont in 1988. Now as a renter I rely on Dales for everything because I dont like having landlords or servicemen in my house. Its nice to be able to go over to Dales, just go down the street and find everything I need at Dales. Today I got some great deals on holiday lights, which made me feel really bright and ready for Christmas. I always go there for my bird seed my bird feeders my hummingbird feeders although I make my own hummingbirds solution. I just love going to Dales, everyone is so professional, everyone is so nice. This is truly the best hardware store, dont waste your time anywhere else.
Always a great place to shop. They have things that other stores dont have and they have knowledgeable competent staff as well. Plus, I get to support a small business in the process!
They have actual, knowledgeable people that want to help, unlike the warehouse hardware stores.
Quick and fast key making service!!
Great service. The people really know what they are doing, and can give good advice.
Great place, staff is always so helpful.
Dales has been in Fremont for a long time and their employees and their stock tailor well with our community. They have excellent service, very clean store, and know their trade.
Every employee has always been so friendly I have never run into one thats having a bad day or grumpy. Its always a pleasure to come into the store and Shop.
I have been utilizing the services and products of Dale Hardware for over 45 years. I have also traveled professionally and regulary visit hardware stores throughout the country. In my opinion, and without a doubt, Dale Hardware is by far the best Hardware store I have encountered! (Owner, MDC Technical Services, Fremont, CA)
Good morning girl what else can I say about the house Hardware accept Eric Dales Hardware the best hardware with the best knowledgeable staff in the industry
Traditional friendly knowledgeable helper.
Guau very nice everting