Evan was so helpful and efficient, getting us the best deals for our plan. I also noticed that he made it a point to address everyone in the store letting them know they will be helped as soon as possible. Very friendly, positive attitude, and amazing customer service.

Based on my experience, AT&Ts service is not quite suitable for a couple of things. First of all, I dont have cellular service in my home due to weak signals in Hilltop, MN. We have been experiencing this since we joined AT&T, and we have tired of calling customer service, technical support, and our neighborhood Certify dealership store. They brought an idea to change my spouses phone since she was working at home; her phone had more issues than mine. We have had a trade-in with my spouse’s phone, but unfortunately, there is no progress at all. We started the same drama for being calling AT&T and ask support for Better service, and never had any solution for Our home services. We tried to cancel our trade-in in a week, and we were told 14 days cancellation or exchange, but ultimately the dealership store gentleman refused and mentioned that they could not cancel because the trade-in phone is gone. One day we had lucky enough to spoke with a Great customer representative and told us our area has a technical issue that can not be remedied. We have called to ask if we can get a discount since this issue can not be improved, they have submitted a ticket states our concerns, and after a week, we received a text message about our access and mentioned not found any technical issue in our area. Now we have two options either sue the AT&T or being patient the rest of my contract.

Will is a excellent employee and is the best at&t rep. I have ever delt with.

One worker on a Saturday, helped one customer at 11am when they opened and at 1 he was still working with the same customer. Very understaffed for the needs of the area

While I believe most phone companies are all the same, it’s the customer service component that make one company stand out from another. I was so impressed with the assistant manager, Samantha, at this Friday store, that it compelled me to write a review specifically for her. I had to bring my 84 year old mother in for a change of address. While making that change, Samantha noticed a charge on my mother’s account that didn’t sync with her typical monthly charges. Samantha took the time to investigate and ultimately resolve the billing issue for my mother. She displayed such patience and compassion during the process that it made my heart smile. Thank you, Samantha... you are truly what makes a company great and I am so grateful that we were in your very capable and professional hands.

This is to anyone who is in the market for cellphones, smart watches, tablets, or for any of ur wireless needs, I recommend AT&T located at 5300 Central Ave NE...Not only do they have all the latest gadgets, the service I received from start to finish was exceptional!!!

Associate was knowledgeable about current promos and was able to help me get much more for my money - Thanks Joe!

Great customer service!

Very nice people, specially the black lady Samantha? .

Staff is knowledgeable, patient, and helpful -- even though corporate NEEDS IMPROVEMENT.

Was lied to all the way through process. Now can’t even return cause our phones are gone. Bill was 70 more and 4/5 phones are not what we wanted. Be very careful if you go to this store!

Samantha provided professional and friendly service. She was knowledgeable and down to earth.

Coming to this location I had a lot of questions that needed to be answered and both Charlie and Sam answered my questions together, it was such a great experience not to just get one response but two!!!Charlie being a newly store manager really impressed me and Sam stated she was the assistant, these two are a epic duo the company is very lucky to have these two!!!I will be recommending my friends and family to make this there home store

Great AT&T location with very friendly and helpful staff!

Completely new to AT&T, this is the only location I know of that I can go to with any sorts of problem and they will absolutely do their best to help me out. Totally recommend anyone Within the area to has AT&T to go here because without A doubt youll get Fantastic service.

The 2 gentlemen working when I went in were so helpful. I was expecting to have to go somewhere else, but they were able to help me and got me on my way very fast. I will never go anywhere but here again. Helpful, friendly, and fast.

Samantha and Charlie are best, they helped us with every question we asked. They are very kind and nice. They helped us set up everything on our phones and got our Bluetooth working as well. We were able to have good conversation as well with Charlie and Samantha and they are very friendly to us.

Colin was very helpful. Did not pressure is into anything. Informative. Gave us good advice.

The staff members here were amazing! A different store had lied to me. They patiently listened to me, and worked with me to find a solution that benefited me.

They sure know their business. They fixed my phone problem, which I worked on for over an hour, they had done in under 3 minutes.I told him he could of pretended to take longer so I didnt feel so stupid. He just laughed. Great people and store.

The sales person was helpful and explained how to report a stolen phone to the authorities

I just came to the store and is not even open.

This is my favorite AT&T store, and my family has been to MANY of them. Sam has ALL the best deals! Go ask for her by name.

Samantha and Andrew were awesome. They were helpful, relatable, and got us all taken care of. Would recommend them to anyone!

Nice location. The staff was helpful throughout my visit.

The gentleman that helped us at the Fridley location was extremely helpful, patient and knowledgeable. He made the changeover and the paperwork a pleasant experience.

Very nice customer service will tell friends and family

You guys are better than other store on 39th ave nearby San Anthony, they have a guy who ignored me he doesnt know customer service his name is Brandon, thats why I come to you guys great job five star thank you

CSRs so bad it made me want to cancel my cell service. They are authorized to do very little at this franchise location. Go to a corporate store...night and day difference in Customer service personalities from the moment you walk in the door. They dont even bother to get out of their seat to greet you when you walk in this location...and goes downhill from there! I had to make 2 different visits to this store to find out they could not exchange my phone at their location. Will never go back to that store! No wonder they are not very busy there!

Great experience! Andrew B was an amazing help. Thanks!

Really wanted to do a 1 star, but the nice lady who works in there dont deserve that. She need better coworkers.

Awsome fast no pressure great experience

Sam & Charlie!! You guys rock!! Keep up the good work.

Low wait time, friendly staff, and great deals what more could you want?

You have to be very patient to get things done here. I had a priority appointment but still had to wait about 20 mins for the only person working in the store to help me. My actual work there took another hour and 15 mins.

Andrew was quick and saved me some money

Customer service could be better

Amazing staff that will go above and beyond.

Great service and fantastic variety!

Always helpful great service

High wait time. Not friendly, do not care about the customer

Great staff!

Very helpful

Busy too Buzy

Nice place

Friendly Employees...