Brought my car to get serviced, angel came out and made sure everything was perfect before I left. Always getting the best experience at Honda!

Quick oil change with a personable service advisor.

Very attentive customer service.

They do great work but manage your expectations about wait times. Best thing to do is drop your car off and let them call you when they are done. They had my car today (Monday) for 7.5 hours.

Recently purchased 2017 Kia Cadenza. David Rivera (sales) and Melvin (finance) provided an excellent service! When mistakes were found they promptly changed with no run around a and were honest and trustworthy!

Great service desk and staff always willing to hear you. For appointment for 7:20 am and get there by 7:10 with huge line of cars in front of me. Guess what? By 7:20am I was already on the waiting room with my car processed and into the shop for the service. Wonderful experience on booking and service.

My experience with this dealership service department has been exceptionally poor. Took Civic in for recall and a possible flywheel issue. Got a repair bill 3 times the value of the car ! After not hearing anything from the dealership for 2 months, and filing legitimate compaints with the Better Business Bureau, Texas Attorney Generals Office and Honda Automobile Customer Service, I got a call from the Service Manager about working out a deal. He then went on a tirade about the complaints I submitted and said they were going to file for title of my car. Based on my experience, I am avoiding this dealership service deaprtment at all costs!

I went to have my new plates installed and it was relatively fast and easy.

Very professional and helped me with all my questions and concerns!! Highly recommend! David Rivera was very helpful!!!

Joi Ford is ABSOLUTELY AMAZING! I grew up in the auto industry plus I’m in the industry myself and this was the BEST EXPERIENCE anyone could ever ask for! My fiancé just leased a 2020 Honda Civic Sport Touring Hatchback and I have to say thatJoi definitely knows her product! Joi delivered the car to our home with the vehicle already programmed the way my fiancé wanted it. All of her radio stations were programmed, the Krs configurations were exactly the way she wanted it, and it was thoroughly detailed inside and out. Joi arrived with the paperwork and the vehicle and the whole process took about 20 minutes and then she left with our trade. If I ever have a friend or if I know anybody who wants a Honda, please go see Joi Ford at David McDavid Honda of Frisco! She is definitely my go to person! Thank you Joi for the best experience ever!

They are helpful, knowledgeable, professional. I truly appreciate having a nice vehicle to drive while they resolve my Odysse issue. Thank you!

Thank you Matt Mail and Mike Meyers for coming to pick up our cars for service. Your team did an excellent job.

In the past, I have had nothing but problems with this place! Today, that turned around 100! Rafael in the service dept. And Matt K. The service manager actually listened and treated me with courtesy and respect! Because of people like those guys, this made me choose to stay here!

Bought a used car there unfortunately when I got to the the title office there was a lien on the car. I had to pay to get a lien release and penalty for late. They are of no help in reimbursement of the fees. BEWARE of this place, you may not get proper response when dealing with them. Make sure to do your diligence when dealing withs crooks.

Great place. Great staff. Awsome cars

The employees there seem to want to do whats good for the customer even if it means hassling against their superiors. The service was great and the people were also very nice

Very nice,helpful and clean.REALLY GOOD CARS!! Very busy now as they have gotten alot of recognition for service. Call ahead for a wait time yall. Good coffee too. Yes, its free. Water too

Had some initial issues but Sonia Heredia stepped in and truly had a concern for our customer experience. I truly thank her for her help and professionalism.

I got taken by these folks, you are better off going to Honda of Denton, they will make you a better deal, just ask for Ron Jackson and tell him I sent you. That way, he will know to give you the better deal up front.

I Really dont want to talk about this dealership. I had a terrible experience with Matt Taylor in service manager he lied and yelled at me on the phone so I ve tried to contact general manager about this issueBut nobody contact us.I promise that person on their internet sales department will reply under my review starts with sorry for your bad experience please contact us blah blahWhy dont you take my call first?

Purchased my car here and always come back for service. Friendly staff, plenty of accommodations (free drinks, Wi-Fi, etc) and top notch work. Highly recommend.

The Summary: They failed to properly diagnose my car and still charged me over $100 for the diagnostic that they did perform (basically they were very confused and defensive). Some backstory here: My car was misfiring and driving poorly. After some trouble shooting by McDavid and them asking me If I did something to the car before this problem started., they finally said they thought I had an aftermarket flywheel/clutch and suggested that might be causing the problem. I asked how exactly a clutch would cause a misfire and they couldnt answer convincingly because they knew it was BS. After I refused to allow their exploratory diagnostic to continue (would have been over $500 to just look at clutch and $2000 to replace - inc flywheel), I took the car home and after some Google searching, found the problem and repaired it myself (Hint it was only $50 for part). FYI, I am not a trained auto technician, but I am a Computer Programmer, so I guess my trouble shooting skills and common sense have bested their shop foreman at diagnostics. They have failed to contact me to offer any sort of compensation for my bad experience so needless to say I will never take any of my cars to them again (except for warranty work). Also, I have had the car for only 4 years (bought it used) and it has the same clutch setup as today with no issues until recently, which they also knew because I told them and they also pulled a CarFax report on it as well and could verify my timeline.

Very experienced and professional. Went the extra mile when looking over my car and taking car of it.

Great service every time and they keep improving on it. The people are very friendly and professional.

Relative to other places its much better in service and prices(come ready with coupons to get discounted price)

Friendly service and clean lobby. An oil change took over 1 hour, though.

The service was pretty good. It would be better if scheduled appointments are on time

These guys rock, so happy with my service!

Good place. But too far from Plano.

Ed is the person you should look for here. He is just awesome in everything

Great costumer service very friendly personal

Excellent service today.

The guys/employees are super friendly

Go to another dealership if you want to have a good day and you don’t want to get scammed.

Great service nice people and nice amenities

I have been getting parts from here for nearly 13 years. I try to always get Honda parts for my Honda.

Good place for Honda Service.

Very nice people

Love Honda Cars.

Great service

Good service

Friendly service

Ok

Crowded, dirty, and understaffed.