Urban Buggy has been nothing but incredible since day 1. My cart is 2 years old not only did the build exactly what I wanted. They went out of their way to make sure it was finished enough for Halloween. Came back picked it up to finish it. Every year they do a brake adjustment for me abs check the alignment always stellar customer service. I just upgraded to lithium... its screaming fast now! It was picked up and repaired and brought back same day. Clean, ready to go. The group the have in the shop building these sweet carts are honest with the highest level of integrity! I can not say enough good things about Urban Buggy, before you buy anywhere else give them a call!
These guy are amazing!! I met with Chris and he walk me through the entire process. We spend about an hour custom building the cart in their office in Roanoke. It was wonderful experience. Fast forward...the cart was delivered and it looked amazing!!! There was one thing that needed to be adjusted after we had the cart delivered and the owner himself drove all the way out to our house to make that adjustment and its been amazing ever since. If thats not customer service I dont know what is!! The guy built our cart was out of the Frisco shop (Devon) was amazing! He did a great job. We did some pretty custom touches and everything works like a charm! I spoke with him on the phone after we received our cart to ask a few questions and he walked me through a few things I had question on and I was good to go. He gave me his number and told me to call anytime! They definitely take pride in their work! I would very highly recommend these guys in a heart beat! We couldnt be more happy! My family loves the cart! If your on the fence just give them a call and they will make the process very easy!
Top notch group!! Urban Buggy delivered the cart I had envisioned for many years. Attention to detail was spot on & the craftsmanship is superior!! From the initial meeting, to the delivered product, Urban Buggy was informative & helpful in getting all the details correct.Thanks for the amazing cart & know it’ll be a hit for many years!!
The carts look good but full of mechanical problems. They are all “ refurbished “ carts for 16-17k. Go buy a new ICON for 10k and you will be money ahead!
I was genuinely pleased with my experience. I explained what I wanted and Chris walked me through the details: he showed me examples of what I wanted and gave me a reasonable price. The golf cart looked just as expected! Custom seats, kicker auto system, and the light kit... everything I wanted! The the Kevlar gray was the perfect color! This was a gift for my husband and he loves it! Thank you Urban Buggy, you delivered the perfect cart!
By far the best experience anyone can have when ordering a custom golf cart. Don’t look anywhere else but here. Its worth the wait.
Amazing customer service. Went there for a battery upgrade and they went above and beyond to ensure I was satisfied. I will return to them for all my golf cart needs.
Had an issue with a couple of batteries. They picked up my golf cart, fixed the issue for a nominal fee, and delivered it back to me. Great customer service. I have recommended them to a few friends
Urban Buggy exceeded our expectations!!! We are absolutely thrilled with our custom cart! If you are in the market, I highly recommend these guys! They are knowledgeable and deliver fantastic service!
Great experience from the beginning working with Chris and his team on our golf cart. It came out exactly as expected.Thank you!
Chris and his crew were very professional in all phases of my cart. The design, construction and instruction. I highly recommend this group of people to anyone that wants a one of a kind, original, built to your dreams golf cart.Kevin Jones
Shopped a few cart shops and purchased from Urban Buggy. Amazing experience and love my cart. Highly recommend.
We came across Urban Buggy through a Google search and could not be happier. We walked though the online build tool and then we were immediately contacted by Chris to discuss other options for color and wheels. The build took about three weeks as we expected from our phone call and then we pickup the cart and have been driving ti everywhere we can. The stance is perfect, the upgraded motor with Lithium Ion batteries was a great choice for speed and torque. We get more complements on the diamond stitched seats in brown than anything. The Kevlar Alpha body wis fantastic. We cannot say enough about our experience and quality of the build. If you want the best then you must get an Urban Buggy!
Chris was incredibly helpful, professional, and kept me posted on progress of our cart. Great experience.
Great service and pricing! After comparing custom golf cart shops you’ll certainly come back to Urban Buggy, so why compare at all? Save yourself some time and go check them out first. You won’t be sorry.
Best customer service, got me the parts I needed and even checked on me after the fact to make sure all was well! Highly recommend them for all your golf cart needs!
Urban Buggy came to my house to install a basket on the back to put my wheelchair in and golf bag holder. I spoke to them about ideas because I was tired of putting the seats down and lifting my chair. Worked exactly like they said and couldn’t be happier, a job well done! I’ll definitely use them again for any golf cart needs!!
Excellent service. They rescued my dead golf cart, fixed it and brought it back home in 24 hours.
Very professional and took care of my needs in a timely manner and being close by was nice as well.
Urban Buggy does a great job of listening to the customer. We have good experiences with them. Thanks Urban Buggy!
Very cool dudes ! Great info and great products !
A great job on the repairs to my cart.
They were so quick to respond to ALL of our questions and reached out throughout the entire process! We are so excited to get our new cart and HIGHLY recommend them!!!!