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Sleep Outfitters
400 E Meighan Blvd, Gadsden, AL 35903, United States
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Sleep Outfitters
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Je
Review №1

Eva was fantastic to work with! She took her time asking the questionnaire to find just the right mattress for our needs. The whole experience was perfect and will send anyone her way looking for a bed.

Ai
Review №2

Our experience here was very good! The customer service was very welcoming and they were super nice. At the time Eva and Shannon were there, and they were helpful in answering questions and helping us choose our bed. They were honest about the different beds and companies and didnt just try to focus on selling their beds. Eva helped us find out what type of bed we would like (memory foam, coils, softness, cooling technology, etc) and answered every question we had.I would definitely come back here and would definitely recommend coming here if you have any questions about beds and are looking for a nice quality bed.

Me
Review №3

Went in the store it was nice and clean. Greeted with a smile. Store manager Eva asked some questions to be sure we got the right mattress for our sleep need in our camper within our budget. We recommend her and her store. She was very pleasant to talk with.

Ca
Review №4

I had an amazing experience at Sleep Outfilltters. Eva was very friendly and knowledgeable about the products available while also understanding my needs and concerns. I would recommend this location to anyone.

Ba
Review №5

The high priced beds we purchased were not at all what we received when they were delivered and we were told we had to sleep on them 30 days before anything could be done.The saleslady made a remark about me that hurt. She later apologized after it was brought to her attention but what she said should not have been said to begin with!!!!After telling us we got so much to spend on merchandise they charged us for a set of sheets.We are not at all satisfied with our purchase or our experience!!!My parents are in even more pain each morning after trying to sleep on these beds. Had they had a split King bed in the store on display, they would not have got it!!!

AL
Review №6

Eve was very knowledgeable about all items I had questions about and she was wonderful with helping me find a great pillow for my wife and I, I ended up with the cooling cloud pillow and we couldn’t be happier! Will definitely be back for some bamboo sheets!

Al
Review №7

We are building a house and looking to buy a new mattress for our master bedroom. Eva was so great and helpful!

Em
Review №8

Great store! Great prices! Eva took great care of us and answered all of our questions. She really took the time to get to know us and what we both need as sleepers. My husband and I went in to purchase a mattress for ourselves and ended up getting such a good deal that we bought our daughter a new mattress as well.

St
Review №9

I would highly recommend going to see Eva if your looking for a new mattress. She not only was very informative about the different types, and styles of mattresses but very professional. She truly is in the business of helping people. The store was very clean and organized and we felt very comfortable chatting with her. Thank you Eva.

DJ
Review №10

Eva was FANTASTIC. VERY friendly and super knowledgeable of all the products and just an overall joy to talk with. Great customer service. Will def recommend and return.

Do
Review №11

Very friendly very knowledgeable about the products did not purchase today but will be buying from Eva at sleep Outfitters when I am ready. Come to the Gadsden sleep outfitters store and see Eva. She will help you find the best product for you sleep needs and keep you in your budget.

Ce
Review №12

I came to sleep outfitters and was greeted by two very friendly ladies shanon and Eva.I found both to be very sweet and helpful and answered all our quesrion..Took a lot of time to find the right bedEva suggested that I choose a low profile box to help me in and out of my bed more safely.Sleep outfitters has two of the most outstanding employees that represent the company. I highly recommend sleep outfitters and Eva and Shannon.Thank you both for your kindness and professionalism.

Lo
Review №13

Eva and Soila were so incredible at describing the prices and the difference in all of the mattresses. They let us lay on them and gave us time with trying to decide which mattress to choose. It was a wonderful experience, and fast purchase once we decided on what mattress we were buying. They were both so patient and kind with my Momma and Daddy. My parents had so many questions and both ladies were wonderful in explaining all of the details with the purchase. I recommend getting a bed from here. 😉

ru
Review №14

Excellent attitude and attention. The employee is a wonderful person. Highly recommend. After going to others store she was the best.

Lo
Review №15

Eva was very helpful and knowledgeable of all the products that was shown to me. She presents herself in a very professional manner. Highly recommend to visit the Gadsden location.

os
Review №16

Eva was amazing . I had a few questions and she had all the correct answers. She even took the time to look for more mattresses to make sure it fit my budget and the style I was looking for . I recommend anyone to come and ask for Eva .

Ji
Review №17

After shopping around at multiple mattress stores we finally decided to buy one here. The showroom was very clean and prices were clearly marked. Eva even helped us with our sleep profiles

Pa
Review №18

Eva was great with my parents. She was so patient with them while they took their time to decide exactly which mattress they wanted. I haven’t seen customer service like this in quite some time.

Ja
Review №19

My wife and I came to sleep outfitters, because of the great reviews we read on Eva was great, and she lines up to them. She gave awesome customer service!

Le
Review №20

Just stopped in and Eva found my mattresses in stock and ready for delivery very quickly. Great experience in clean and well stocked Gadsden store.

Em
Review №21

I have been to few mattress stores the past few weeks and ended up purchasing a mattress from here. Eva, the manager, was very helpful and the whole purchasing process was very smooth. A+ for organization and costumer service.

Jo
Review №22

This is definitely the best store to buy a mattress. good attitude very friendly.! recommended 5 stars.!

Rh
Review №23

Eva was extremely helpful and knowledgeable about our bed toppers we were looking for.

Ti
Review №24

Eva spent the time to make sure that we have the right bed for our daughter. She spent the time asking her about how she sleeps to insure that she will get the best quality sleep. Eva also took the time to show us our options and explain the different mattresses to us. Thank you Eva!!! If we ever need another mattress we will be back!!!

al
Review №25

Soila was great on Sunday. She answered all of my questions even though I was not ready to purchase. When I am ready I will be going back to Sleep Outfitters in Gadsden to see her. Thank you so much Soila...

Je
Review №26

Shopping around for mattresses today and Eva at Sleep Outfitters is the first knowledgeable salesperson that I have come across out of 6 stores!

Be
Review №27

Eva, was Amazing she help us in a real big way, thanks so much Eva, your number 1, I would remend you .

Ka
Review №28

Such a wonderful experience at sleep outfitters of Gadsden! Eva was great and easy to work with. I have a toddler that was ready for a nap so after I told her i needed to finish up and leave she let me finish the process over the phone. I was told that it could take up to four weeks before the mattress came in and it actually came in NEXT DAY! YAY! CAN NOT wait to try out my new Tempur-pedic mattress!!!

Je
Review №29

Thank you Eva for great customer service very helpful with choosing the best mattress for us.

Kr
Review №30

Absolutely enjoyed our visit and can not wait to try our new mattress out! Your employee is such a great sales woman! She made sure we found us something that was ideal for our sleep and comfort! Definitely recommend!

Ri
Review №31

Eva was the salesperson in the store today and what a great experience we had. She was very knowledgeable of her products and was able to answer any questions we had.I would highly recommend the store and Eva to help you. We felt like we had made a new friend when we left.

Ja
Review №32

Eva & Barb are two of the absolute sweetest & most helpful people you would ever want to help you find the right fit for your sleeping needs.They are awesome!!! Very personable...warm & definitely who you will come back to time & time again. Thanks for everything!!!

Er
Review №33

Eva took her time walking us through the store and really made sure we got the mattress that was best for us! She has perfect customer service and is so sweet. Thanks, Eva!!

La
Review №34

Soila Jackson was so patient with me in the process of choosing just the right bed. I went back the next day to “be sure” and Barb and Eva were excellent in helping me finalize my decision! Easiest purchase and my back thanks you all very much!!

Ki
Review №35

Thank you for the nice people at Sleep Outfitters in Gadsden Al. Very helpful. Kind and polite. Describe the difference in the mattresses to fit our needs. The mattress we got is so comfortable. I finally can sleep 8 hours. Thank you so much. I would highly recommend this store.

Ma
Review №36

These people were fantastic and so informative helping us find the perfect set for us!!

Ci
Review №37

Everything was great. A perfect buying experience. Would definitely recommend to anyone. Very knowledgeable and took the time to find the best bed for us.

Ka
Review №38

Eva was great! She was very informative and helped me find the best pillow for my neck!

Li
Review №39

Eva was very knowledgeable and gave us great advice for being side-sleepers.

Ja
Review №40

Went mattress shopping today and this by far was best in store experience! Store manager was super friendly, she was very knowledgeable and gave some great advice and tips! Excellent service and products!

GS
Review №41

This store has great customer service very easy to work with. We were sleeping on new mattress in less than a week

Ro
Review №42

Fast and friendly answer all questions. Eva Hatfield was extremely helpful.

Ky
Review №43

Great customer service with barb and Eva. Would come back again. Took very good care of us and helped us find our perfect mattress.

Ke
Review №44

The experience was great!! Thanks to Eva for being so kind and so very helpful. 😃

an
Review №45

Went to sleep outfitters looking for a product that you did not carry.The sales lady Eva was kind enough to take the time to search for the product and helped us order online.Thank you sleep outfitters for employing such caring employees.

Ke
Review №46

Eva Hatfield was our saleswoman and she was awesome! The whole experience was great! When we buy a another mattress it will definitely be from this store!

Ti
Review №47

Clean store, Eva was great. So helpful !!!

He
Review №48

Great service! Had exactly what I needed and in my price range! Love this mattress! I will be back when I need another one.

EJ
Review №49

Eva was outstanding, friendly and knew everything there is to know about a bed!!

vi
Review №50

Great customer service, sales lady was nice and friendly. She was very professional! The store was clean and inviting!

Ca
Review №51

Soila Jackson…thank you so much!

Al
Review №52

We were very pleased at how the exchange was handled and the suggested replacement mattress. Eva was very helpful and ver personable!

Br
Review №53

Great job by Eva. Thanks!

Ki
Review №54

Soila helped me find the perfect mattress! She is so sweet and honest.

CH
Review №55

Great customer service. Very informative and friendly.

Mi
Review №56

Super helpful and friendly staff who helped us find a great mattress! Had a large selection of top of the line mattresses too!

Ma
Review №57

I definitely recommend. Kind service and great price!

Em
Review №58

Wonderful, friendly staff that was very knowledgeable about mattresses and which specific one suited us best!

Ka
Review №59

Great help getting me a cooling memory foam pillow, customer service is spectacular

Ke
Review №60

John helped my mom and dad choose the perfect mattress. He is super helpful and very knowledgeable about the mattresses in his store!

mi
Review №61

Very nice and knowledgeable

Ke
Review №62

Go see Ava.. She knows what she talking about.

Na
Review №63

Adrienne was very patient very good attitude and very knowledgeable. Thanks for the good work

Ph
Review №64

Great customer service with a smile

Et
Review №65

Was very kind and helped find the best choice for the best price

Jo
Review №66

We had the best experience at this store. Being first time mattress buyers, my husband and I had tons of questions. Adrienne was so patient with us and answered all of our questions and fit a mattress to us. Would recommend to anyone!

St
Review №67

Very good customer service and knowledgeable. Would recommend

Mo
Review №68

I love this store. Craig was awsome. He was very kind and gave us several options to choise from. Thank you soo much😃

ta
Review №69

Excellent customer service!! Craig and Adrienne were awesome and assisted me on making a very important decision!! I love them both for this amazing experience!! Thank you!

Sc
Review №70

Great customer service !

Jo
Review №71

Very helpful and quick detailed service. Answered every possible question we had.

Li
Review №72

Craig was easy to work with. My mom loves her new mattress. Sleeps like a baby

Do
Review №73

My elderly mother-in-law went to Sleep Outfitters in South Charleston WV on August 31. She chose a mattress, applied for credit and was told she had been approved. However, the salesperson told her they could not complete the sale and arrange delivery until she received the actual credit card in the mail. After about 2 weeks she had still not received the card so after a few calls to the store and the bank she was told they would cancel the first card and issue a new one. As of September 21 she still didnt have the card so her son-in-law went to the store with her. They then agreed to go ahead and deliver the mattress on Thursday the 24th. Well, they never showed and also didnt call her. So she called them Friday morning and canceled the order. And they didnt even offer an explanation or an apology. Terrible way to do business and to treat an 83 year old woman.

Cy
Review №74

Frederick was quite accommodating I helping me purchase a pillow. Very friendly and good service.

Lu
Review №75

Eva was extremely nice and was very helpful

Ba
Review №76

Awesome customer service. Had good variety and choices. Very knowledgeable about all the mattresses. Comparable prices.Would recommend.

Ch
Review №77

Great experience! Craig took great care of us. Highly recommend.

So
Review №78

Adrienne was very helpful and helped me make an overwhelming decision easy.

Je
Review №79

Eva has been great to work with, she spent the time that was needed to make sure that we got the mattress that would work best for us. She is very knowledgeable about all of the mattress they carry. She also ask us questions about how we sleep to help us pick out the best mattress for our needs.I do not to go to places that push you to buy their product that day. Eva was very helpful, but did not try to make us feel like we had to buy the product that day. She also helped us find the best deal!

Ch
Review №80

Had a great experience with Craig. We purchased a Tempur Pedic mattress and the whole experience was pleasant.

Ja
Review №81

Craig our salesman was very nice and helpful. He made choosing a mattress easy.

La
Review №82

Wonderful customer service!

ba
Review №83

All very nice people all very helpful

Ki
Review №84

Adrienne was so very helpful and knew the answers to all of our questions! Would definitely recommend to anyone looking to buy!!

Pa
Review №85

Great. Real good people real helpfull. Know what they doing

Ma
Review №86

Craig was amazing !!! He was so thoughtful and welcoming . He really helped us find our bed we have been waiting for ! Thank you so much .

Hu
Review №87

The store was super clean and the manager, Adrienne, took great care of us in the needs we were looking for. Definitely a store and staff to visit for mattress needs

Jo
Review №88

Adrienne was a great help very friendly love our new mattress would not go anywhere else

Ty
Review №89

Eva was excellent! she was very informative and patient with us. We had no idea what we were looking for, and she took great care of us. All of our questions were answered, and we were able to find the perfect mattress for us. I highly recommend this location.

sa
Review №90

Awesome service! The district manager Craig took excellent care of me! Will be back!

An
Review №91

Excellent service from there yesterday. Eva was very helpful and knowledgeable about all of the products in her store. She was very mindful of my budget and helped me pick out the best mattress and saved me money! By far the best experience I have ever had buying a mattress !

Jo
Review №92

Brett did a great job! Very helpful!

Jo
Review №93

Great experience. Highly recommend stopping by to see them

Th
Review №94

Craig was great! Great experience. Very knowledgeable on the products.

Sy
Review №95

Eva, the manager, is WONDERFUL! She helped my fiance and I pick out a wonderful bed in our price range. We had a blunder with a different company and she was completely transparent about all the essentials and even helped find a mattress comfortable enough for both of us. I will definitely be recommending this store and Eva to anyone needing a new mattress!

Do
Review №96

Fredrick was a pleasure to do business with! He was very, very helpful and so polite.

Ve
Review №97

Andraine was great. She was very knowlegeable. She was very helpful too.

Da
Review №98

Adrienne was extremely helpful and patient. Very pleased with this experience overall and would absolutely recommend this store to anyone.

Ro
Review №99

I want to thank Eva for helping us get the right mattress for our needs. She really cares and will go the extra mile to see you are happy. Love our new mattress. I think Eva is super!

Ca
Review №100

Just left sleep outfitters in Gadsden, excellent service from Adrienne. Highly recommended this place and her for anyone looking for a new mattress.

Information
20 Photos
100 Comments
4.7 Rating
  • Address:400 E Meighan Blvd, Gadsden, AL 35903, United States
  • Site:https://sleepoutfitters.com/
  • Phone:+1 256-459-2178
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
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