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Flower Hill Liberty Auto Center
18267 Flower Hill Way, Gaithersburg, MD 20879, United States
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Flower Hill Liberty Auto Center
Comments
Di
Review №1

Extremely terrible customer service. I got there and the man at the front desk was on the phone. He just ignored me as I was standing there waiting for him to address me. After some time he finally looked at me annoyed and said “what do you need?”. I asked if I can get an oil change. He then told me yes but it’s going to take a few minutes before he can assist me. I said ok. And waited another good while before he gave me a form to fill while still on the phone. After some time he just looked at me annoyed and said in an angry tone “I need your keys”. Very rude and unprofessional.

Jo
Review №2

Had the MD state inspection done there and was in and out rather quickly. Great service

Fr
Review №3

Friendly associates. Fair rates

Se
Review №4

This is my favorite place for an oil change by far!!!!

Sh
Review №5

They are great people. I go for inspection there and found them helping. I go 2 time to get inspection form and not found any bad thing which some people write in reviews.

Da
Review №6

Terrible. Car was inspected and they were very unhelpful. My car did not pass inspection because my inside bumper was rusted. They offered to order a new one online and would have had to pay almost 700 dollars for. they also said I needed to replace my front tires. I payed 80 dollars for this inspection. Not only was this expensive but they were extremely unhelpful and treated me with disrespect. The tall man specifically who also rolled his eyes at me when I explained that I did not have a lot of time to get this done. I was being nothing but nice and got terrible service. Never EVER going back and would not recommend coming here for inspection. Work on customer service if prices are going to be high :)

Se
Review №7

I went here multiple times to diagnose noises and broken parts, they got the problem solved and they want you with your vehicle, so if a part is coming in, they will have a temp fix, similar to when a person gets a crown. And in my case it was a hub issue, they diagnosed, got the part, fixed it and FOR A REASONABLE PRICE. These are well trained mechanics and very friendly people and will work with you. I also had another problem arise and since my family and I do business with them a lot now, we got the issue resolved with no charge, just an agreement to come back. NO BETTER REPAIR SHOP AND PEOPLE AROUND. They will get my business in the future and everything gets fixed.

K
Review №8

This shop is awful. Somehow, while doing engine work, they reversed the windshield wipers and provided no explanation. On two vehicles they somehow loosened the distributor cap, and my vehicle stopped in the middle of 270 and I had to have it towed. Since they recently changed management, my oil changed have been sloppy. I can smell the oil burning afterwards. When I mentioned this on the last oil change, they had the nerve to tell me this is normal. I know this is NOT normal. I had my engine mount repaired about 8 months ago as it had a crack - according to them for inspections. The same front engine mount is now completely broken off, so I doubt they fixed it. This is past the alleged 6 month warranty. They are awful.

Se
Review №9

The only place where you car would be inspected (state inspection) fairly! Thank you guys! Keep it right!

Ma
Review №10

Never ever take any vehicles here for inspection! Bill and his obnoxious team are irresponsible!! Took it for inspection since 12/6 and lied about submitted it to MvA until today when Mva said never received it, called Bill and he said it was lonf done. Such BS, they forgot to do so since the 6th. Called and asked why the lie, Bill wouldnt dare to admit he lied and forgot. Team of liars!! Id give negative stars if there is.

Dr
Review №11

Honest mechanics, which are hard to find these days

Ga
Review №12

They only has to check my 2016 corolla for md inspection I take my car to the dealer 2 weeks before they check everything now this person working here tell me I have to renplace 2 light on my car can you believe 2016 corrola I never take another car again to this places...

Al
Review №13

Over priced beyond reason. Theyre oil change is just wayyyyy too expensive. They have a sign saying a MD inspection is 79.99 but they charged me over 90 dollars. Absolutely pricey.

Ni
Review №14

Has competent mechanics to help you with your car troubles

Ri
Review №15

Nice place!!!

Be
Review №16

Had an oil change once. Nice people!

sh
Review №17

Never ever take your car to this place for MD inspection they lie and try to make money, I just waste $80 for inspection over there same car passed at the other location

Er
Review №18

Total scam artist horrible customer service horrible pricing, they sell you refurbish parts at overpriced new.

St
Review №19

I buy gas here whenever i am in the area

Fr
Review №20

I just called and someone hung up on me. Wow!

Je
Review №21

Good honest work

St
Review №22

Adequate.

ne
Review №23

Very good service

Mi
Review №24

The American gentlemen who work here, are guaranteed guaranteed work.

Ye
Review №25

They have good service

Information
18 Photos
25 Comments
3.6 Rating
  • Address:18267 Flower Hill Way, Gaithersburg, MD 20879, United States
  • Site:https://libertyautocenters.com/
  • Phone:+1 240-686-6613
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Car wash
  • Gas station
  • Mechanic
  • Oil change service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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