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MINI of Montgomery County
820 Russell Ave, Gaithersburg, MD 20879, United States
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MINI of Montgomery County
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Da
Review №1

This is the place to be!! We been searching for a 2nd car during pandemic, all other dealerships either have unreasonable mark up or take it or leave it attitude.. This place is only few place that still have that super friendly attitude without markup prices. They let us test drive 3 minis with appointment to test drive 1. This is our first mini, Josh was very patient to explain all the different trim, the difference between all the model we test drive even went out of his ways to let us test drive other models to compare even knowing that is out of our price range. Highly recommended if you are looking for a car, this is the place to go to.

Jo
Review №2

I think everyone will like the new MINI. I customized my MINI choosing coral red exterior and black roof/mirror. It looks amazing! And all features could be set as what I need, like heated leather front seats/steering wheel, panoramic moon roof. I could track the car status during the whole process of manufacturing and delivery. Thank you! Joshua T. Thank you for helping me with my first MINI. Everything goes as planned!

Fa
Review №3

Nice vehicle and great service. Marko helped me out from the beginning during the process. He is very patient and respectful. It was very pleasant experience. I am happy with the purchase! Thanks!

MA
Review №4

Brian the service manager and Nick the mechanic were awesome. We just got our 1st Mini, and will definitely be back for our regular service. Very comfortable experience.

Ir
Review №5

We had an excellent experience at MINI of Montgomery County. Marko was great -- he patiently and politely showed us the features of the car on our test drive; no hard sell at any point; had or obtained information as we needed it; and, most importantly, kept us posted on the status of our order over the period of a few months. And we love the MINI Cooper convertible that we bought!

Am
Review №6

I bought my first MINI here and it was a wonderful experience. I worked with Brian who was so kind, patient and helpful. As a DC resident, I havent purchased many cars but Brian made me feel so comfortable and explained everything clearly. There was no pressure during the sales process and I could tell he genuinely wanted me to find the car that made me happy! Definitely ask for Brian when you go - youll be so well taken care of and youll probably get in a few laughs too. :) Ill be coming here to service my car just to stop by and say hello.

An
Review №7

I brought my first car ever and it was an amazing experience. Everyone here is super nice and welcoming. Buying a car was like a breeze and I am so happy with my purchase.

Ly
Review №8

Brian Keener is amazing! I had the best car buying experience EVER at MINI of Montgomery County! Brian was personable, informative and a complete JOY to be around. I test drove a Mini CooperS convertible and was SOLD! Jeremiah Jones handled our financing and I walked away feeling like I spent a few hours with old friends! Ive wanted a MINI Cooper for a while and after a year of living through a worldwide pandemic it was time to have some fun! If you are in the market for a MINI the team in Gaithersburg will take good care of you!!

Je
Review №9

Leased a vehicle from here in May 2021 after a stint in the hospital and telling the sales person about that including trading in a vehicle that had numerous repairs up until that point. Apparently explaining to him that those repairs were the ONLY reason I was leasing a vehicle in the first place and that I could not afford big ticket repairs on things like brakes and tires (sorry big ticket for me) went in one ear and out the other. I have had MINIs in the past and never had a single issue and anything that needed replacing such as brakes or tires were covered under a maintenance plan. I have tried numberous times to get in touch with ANYONE from their finance department or service department,..to no avail. NOT ONE CALL BACK and I have called more than a handful of times.

An
Review №10

Bought a Hardtop 4 door 2022 iconoc trim… Entered to buy a signature trim… The sales person Rod and his manager is amazing… Rod made sure that my satisfaction at mini mo.go. was achieved! He has amazing sales person ability. Thanks for the help!

El
Review №11

Brian Keener at MINI of Montgomery County was wonderful to work with when I recently bought my Mini. Brian was kind, helpful, and provided an awesome perspective simply as a very satisfied long-term owner of Minis. Unlike my experience with many car salesmen in the past, Brian was down-to-earth, really easy to work with, and answered my questions very honestly. I also had a great experience with Jeremiah Jones who handled the financing--such a nice guy!. I highly recommend purchasing a Mini from Brian and the team at MINI of Montgomery County.

Ph
Review №12

My experience was favorable. I wasn’t looking for a mini but I drove a friend to pick up her beloved mini from the shop, and she told me to look around. Long story short is that the salesman, Edio, was very helpful on all fronts and he wasn’t at all pressuring...just very kind, helpful, and knowledgeable. I would recommend Mini of Montgomery quite highly.

Sa
Review №13

DO NOT BUY A USED CAR FROM MINI OF MONTGOMERY.:In response to the dealer: I live 50 minutes away, you promised to deliver scent free, you knowingly did not and then say feel free to bring it in I asked you to come pick it up and perform the detailing, but Nick said flatly NO. So that is a fatuous offer.You sent me an advertisement for your body shop, and the part is $175 plus paint and installation. So not sure why you wouldnt, as a gesture, and acknowledging that it is entirely possible the damage happened on your watch, to pay for, or split the difference. I mean you have a body shop!So folks once again: DO NOT BUY A USED CAR FROM MINI OF MONTGOMERY, especially if it is not a MINI.DO NOT BUY A USED CAR FROM MINI OF MONTGOMERY. Marko and Nick guaranteed they would take the funky smell out of the car. They delivered the car and it still has the funky smell. With a straight face, said they couldnt smell anything. Claimed they spent $300 to fix, but would not provide invoice to validate they actually incurred the cost. So now Im spending $170 to do the work myself.Additionally, I couldnt take immediate delivery, so the car sat at the dealership for 5 days and Marko, kindly offered to deliver the vehicle to my house on Friday. They delivered it, but it was really raining when they arrived, so I didnt inspect until next day. Upon inspection, there was a hole in the side mirror that wasnt disclosed, or observed before. I called immediately and Nick said too bad so sad, not my problem. A respectable dealership with integrity would entertain the possibility that the damage occurred on their lot, and if not repair, offer to split the difference. Based on the pushback and how adamant they were that I caused the damage, I believe this is not their first time in the shyster rodeoI understand a used car is not perfect, but a dealership should honor their commitments, and not make me eat the costs to eliminate the odors and repair the side mirror damage.Do not buy a used car from Mini of Montgomery and if you want a new Mini, just buy from a different dealership

Cl
Review №14

My wife and I worked with Brian to order and purchase our Mini and he was exceptional! Communicative and professional, he kept us informed throughout the entire process and was fantastic. From start to finish it was truly a great experience. I highly recommend choosing Brian if you are in the market for a new car!

An
Review №15

I just bought a used Mini Cooper from this dealer. My car salesman was Marco, such a professional, very helpful, nice guy. In fact everyone I dealt with had upbeat attitudes! If someone I know wants a Mini. I will definitely send them their way!! Thanks again fellas I love my Mini!!

Jo
Review №16

Edio was fantastic through the entire process of purchasing a MINI. He was professional, attentive and made everything work. It was all done from out of state and online. Very happy with this dealer. Based upon our experience I think everyone should be giving them 5 stars.

Sc
Review №17

Best car buying experience ever. I worked with Edio Alarcon to order a 2020/21 Mini Cooper SE - electric. He kept me updated on my cars building, shipping and delivery. He and the finance representative were informative and friendly. They handled a Virginia title, registration and tagging with ease. A great team!

Pa
Review №18

Just purchased a new MINI Cooper SE (electric). Worked with Edio Alarcon who made the whole process easy. He carefully explained what cars would be available and when and then kept us posted on timing once we chose our car. Once we took delivery, he then walked us through the cars features and helped us set up the various electrical options as we wanted them. A great experience. And best of all the car is a hoot to drive.

Mi
Review №19

My experience with Josh at Mini of Montgomery was excellent! Upon first contact, he was immediately responsive and quick with follow ups. He answered all my questions and made the process of getting a mini painless and easy. They completed most of the paperwork beforehand and gave me the quickest transaction I have ever experienced at a car dealership. Kudos to Nick, the manager, and his helpful team. I am happy to be in a Mini again!

Do
Review №20

Brian Keener and the team at Mini MoCo made the entire process a smooth and pleasurable experience. This was an out-of-state transaction which required more work on the dealerships part than would a typical sale. Brian was always upbeat and positive and worked very hard to make things happen. My wife loves the car. Many thanks to Brian and the team...well done...!

Te
Review №21

The last thing I ever want to do in the world is go car hunting. Fortunately, I knew that a MINI Cooper was at the top of my list. And even more fortuitously, Brian was the salesperson who helped me. I began and ended my search on the same day, with a car that is so perfect for me at this juncture in my life, and does everything I need. The Beardog will fit in the backseat! And everyone in the dealership was a pleasure to work with. Great car, great experience.

gr
Review №22

Josh made the transaction for my car as smooth as possible. Very polite, respectful, and serviceable. I was on the fence about my purchase but his reassurance about the car eased my nerves. Thanks Josh, u rock!

He
Review №23

I recently purchased a mini with Rod and what a great experience. He was very professional, easy going and made the entire process smooth. I would recommend this dealership for all staff seem to go above and beyond for their clients.

Br
Review №24

Rod Heskee was attentive, knowledgeable and accommodating. Buying a used car, even a certified one I wanted to look under the hood as well as under the car and asked him if i could see the Clubman up in the air when I came in for a test drive. I got to the dealer 10 mis early and Rod said it was being put up in the air right now and off we went. The certification process made the car look new with anything not in excellent condition, replaced. The drive was good, the discussions of financing options smooth and I was out of there driving my new car within a couple of hours from start to finish.Had a slight problem when I got home and noticed something was missing, dealer was closed and not open on Sunday. I wrote an email about my concerns and come Monday morning I received both a return email as well as a text from Rod telling me to head back in for correction.Excellent service for an excellent, and beautiful car.

Ma
Review №25

Smoothest car purchase Ive ever experienced. Josh was fantastic - very responsive, patient, reliable, honest. Kept us well informed at every step of the process. Zero pressure sale. Would strongly recommend to anyone looking at a MINI.

Da
Review №26

Marko made my online experience at Montgomery County Mini Dealer such a wonderful and easy experience. Marko kept in touch and was happy to answer all, and any questions we had. Upon our arrival, Marko made sure we were comfortable and the paperwork was quick and easy. I couldnt be more satisfied!!! I love My Mini Cooper Countryman S!!!!!! Thank You Marko and Montgomery County Mini Dealership!!!!

El
Review №27

I recently moved to the area from NYC and was in the market for my very first car. From the moment I arrived at MINI of Montgomery County, Brian was very helpful and supportive. I was nervous and indecisive, and he was extremely patient the entire time. He walked me through each step of the way and made what could have been a stressful situation so much easier. I asked a lot of questions, but I never felt pressured, and by the time I drove my new car off the lot, I was comfortable that I had all of the information and had made the right decision, and, most importantly, I was happy. And I still am! I love my new car, and I couldn’t be more pleased with my experience with Brian and MINI of Montgomery County.

Ch
Review №28

I love Mini of Montgomery. This is my 3rd Mini. Nick Kuhar and Brian Keener were amazing. I got the fun Zesty Yellow convertible.

Be
Review №29

I just purchased a car from MINI of Montgomery. The sales person Josh Tejada listened to my high demands and worked his hardest to meet them in everyway he could. The process was easy. I highly recommend Joshs service and Mini of Montgomery County.

Da
Review №30

Had a great experience with this dealer.I have a 2012 Mini Cooper s type and the AC completely gave out.Talked to them over the phone and they ran down the options and the cost (about $1600 for what we thought it was)Turns out a rodent had eaten the wires connecting my AC to the coolant and it ended up costing far less.You are always going to pay more to take it to a dealer, but it’s nice to know you are getting honest, quality service.And also a fun loaner.

VI
Review №31

Great service and communication. I had many questions and called or emailed Edio often. He was responsive and pleasant. And we love the car

Me
Review №32

I got my Mini Board Edition with Rod Heskee at the Montgomery store, it was a very pleasant experience. Rod is professional, patient and knowledge about the car. He provides many options to get you a good deal. I have ordered and waited the car for about a month, Rod is patient and helpful answering all questions I had during the month. If you want to have a good MINI car, go find Rod!The environment in the store is also very friendly and welcoming, it feels like you are coming back home.

Di
Review №33

My husband and I purchased our 2020 Landrover Defender here, and the service was amazing. We worked with Dennis, and he made the process smooth and easy. We are super happy with our purchase. And will come back to purchase a mini hopefully soon. We’ll be asking for Dennis. Thank you!

To
Review №34

My purchase experience at Mini of Montgomery was truly a blessing! I was at the end of my lease and planning to turn in my car. Working with Rod I learned about all of my options and they made it happen. This was the easiest purchasing experience I’ve been through. That was actually one of the cool aspects that I noticed too. Everything is now touch less and digital. This is my actual third Mini and I love the customer service rendered here. If you’re in the market for Mini Cooper, then I definitely recommend you come here!

Ha
Review №35

I had the BEST car buying experience here! Brian Keener was AMAZING! He was nice, personable, professional and all around great! He helped me every step of the way. I highly recommend this dealership! Awesome customer service and atmosphere! Giles Bibic was also great! They both were such a pleasure to buy my car from. Thank you both for everything! You made me so happy!

Ma
Review №36

If youre in need of a Mini, absolutely go see Dennis @ Mini of Montgomery County. Super friendly, easy to work with, great selection and best-in-market prices. Theyre worth your stop. DMV is the best Mini market in the country, and theyre the best dealer!1. Easy, hassle-free buying process2. Great trade-in offer and very competitive sell price3. Great legwork on financing piece4. Great service & parts department5. Very friendly staff!

Ma
Review №37

Mini website made it easy to submit important information before arriving to the dealership. Rod was very helpful in every regard before arriving even to the dealership. But when I got there Rod Heskee and the rest of the staff were extremely helpful and very professional. Much better experience than my last car purchase which was at Easterns. Plus, this was my first electric car purchase so I had a lot of questions regarding it which were answered with not even a hint of frustration. No regrets purchasing the Mini Cooper SE 2021. Extremely fun to drive vehicle as I had heard so many reviewers speak of and great for my needs!

Ma
Review №38

I had a really good experience here, Edio really went above and beyond. No haggling. Even with me being over 2300 miles away and flying in to buy the car and drive it back. paperwork and finance went very smooth. Probably the best car buying experience I have ever had. Highly recommended, keep up the great work!

Mi
Review №39

I purchased my second Mini Cooper S Countryman All4 with Brian Keener And Nick. I had a trade in which worked out very well for me. Brian (Teach) I call him is a cool funny dude to work with. He will try to help you in anyway he can. I had a couple things I wanted to get with the deal and it worked out Great. The Manager Nick is also very fair and took care of my needs right away especially after hearing some noises the day after taking her home. I brought the car back it was fixed in a few days and I had a 2021 loaner which I really appreciated. Brian and Nick are a good bunch of guys to work with. And I’m picky Lol!!

Li
Review №40

I just leased my first mini!!! I am so happy about this new experience!Thank you so much to Brian, he gave me some really good advices and helped me making the right choice!

Sh
Review №41

Great Experience. Low Stress, No Pressure. Rod was extremely friendly and helpful and put my wife and I at ease right from the start. I cant recommend him any more strongly.

Ph
Review №42

I and my husband went to Mini Montgomery to look for a car. We met Brian who is very nice, patient and helpful.He helped us to find a car that fit for our requirements. We had a great experience with him. I am glad that we got our favorite car here.

Sa
Review №43

We had a great experience with this dealership. We love our Mini and the buying experience was easy. A shout-out to Marko, our sales rep. It was definitely worth the trip there from PA.

Em
Review №44

I was a first time car buyer and I had a great experience here. I did not feel pressured into buying a car - I actually came back to this dealership after seeing a very similar car at a different dealership. Brian was a great help and made the experience comfortable. I will say that some people at the dealership could have done better at masking, but nothing Brian could control.

Ga
Review №45

Marko helped a lot with the process of buying a car at this dealership. I went in with my family to test drive a car I had interest in before buying and Marko made the who experience fast and smooth which I appreciated! No problems at all and I enjoyed doing business with his fun personality! Great dealership altogether.

Fa
Review №46

Being a senior citizen, I have purchased many cars in my lifetime. This was my second time buying a Mini Cooper Countryman. Edio was my salesman and made this by far, the most enjoyable buying experience ever. He is very knowledgeable about the vehicle and had so much patience in answering all of my questions. My new mini has features that were new to me and Edio went over everything carefully to make sure I was comfortable. Edio and Nick (a manager) surprised me by ensuring that everything was done thoroughly and expeditiously. I planned to come back the next day and they had the car ready to go within a short period, same day! No high pressure sales, good price for my trade and hassle free. Mini of Montgomery is the place to go and Edio and Nick....absolutely top notch!!! Thanks again!!!

ga
Review №47

Josh Tejeda our salesman was top notch, friendly and such easy going it made our experience there fantastic. We are so happy we went to this dealership which we purchased a 2022 Mini Cooper for my Wife. Jeremiah Jones in finance and Giles Bibic Sales Manager made our visit/buying superb also. We traveled over 2 hours to get to this dealership and was worth every minute. Highly recommended this dealership if you want a great buy and finally get treated human again.

Ra
Review №48

Outstanding attention and service. Look for sales rep Brian Keener. Very happy with the car and the way the the transaction was handle. Thank you!

Ka
Review №49

Brian Keener is fabulous! I contacted Mini of Montgomery because they had a car I was interested in. Brian kept me well informed by phone and email providing excellent care. His follow up in incredible and something to learn from, and I love that he is British working for a British brand. Thank you Brian; keep up the good work!

Me
Review №50

Wow! Best car buying experience I’ve ever had. The staff made the entire thing enjoyable from beginning to end. I haven’t received the kind of service I got at Mini of Montgomery anywhere else. I will definitely be going back when it’s time for my teenage son to start driving. Thank you to Matt and everyone else.

hs
Review №51

I want to sincerely appreciate Rod of all his experience and help.I just relocate from abroad and this is my first time buying a car. I always want to have a Mini Cooper and with limited budget. I visited here several time and finally find a pre-owned cooper within my price range. I have visited more then 5 dealerships in DMV area. the pre-owned from Mini of Montgomery County is better than other dealership (easily feel that at test drive). They also sort out lots of financing issues when you have no credit history.The important thing is Rod indeed takes care of you after buying. After buying the car, I found there are some problems need to deal with (some are problems of the car some are my problem). Rod help me negotiate with the service department and successfully waive some of the service charge. My car is too old to have quarantee so this is actually not his duty.....He also tries to provide information how to keep your mini reliable. Instead of sell you a cheap car and let you struggle to survive (and then service department can earn a lot from repairs), they provide you information and support to look after your car (this is especially important when you have a Mini).

br
Review №52

The customer service at Mini of Montgomery County is great. Rod Heskee was very helpful with the purchase of my Mini Countryman by being patient and not using any pressure during the entire process.

Er
Review №53

We purchased two used smart Fortwos at this dealership. Edio Alarcon made the experience straightforward and seamless even though we came from out of state. Pricing was fair, processing was quick, everyone we dealt with was courteous and professional. I would do business here again without hesitation!

Al
Review №54

I had a great experience working with Dennis Andia. I came to the dealership with only a vague idea of what I wanted (color and a price limit were my only specifications!), and Dennis was incredibly helpful, gracious, and patient during the entire transaction. I love my new car, enjoyed working with everyone I met at the dealership, and frankly had a blast with the process.

Zi
Review №55

This is my third lease with mini of Montgomery county. I couldn’t be happier with them. I worked with Rod. He was efficient, courteous and helpful. I recommend this dealership and rid unconditionally.

St
Review №56

We had a great experience buying our very first Mini at MINI of Montgomery County. Brian was courteous and attentive to our our entire family (kids and dog) and made the experience very pleasant. It was an honest and straightforward car buying experience based on our questions and needs. As a result, we drove away in a great car!

ma
Review №57

A+ experience. A+ advisor. A+ dealership. Considering I am often described as a perfectionist and extremely hard to please... AND not to mention living in RI / close to 7 hours away from this MINI dealership, I was still determined to see (in person) this Island Blue Beauty (2019 Countryman S ALL4) because it definitely fell into the narrow category of exactly what I was looking for. Declaring myself as extremely meticulous, I was skeptical and not to mention nervous to drive 400+ miles to test drive a vehicle that might not meet my high expectations of condition and quality. However, our advisor Rod Heskee sent detailed videos with transparent pricing/numbers for this gently used vehicle and we decided to take the drive down. Needless to say, I absolutely LOVE my new MINI! Rod and the rest of the staff at Mini of Montgomery County were genuinely friendly, extremely easy to work with, and made every effort to make us happy. Thank you!

Je
Review №58

Brian Keener was just great throughout the entire process of buying a car. Patient, informative, good-natured and very knowledgeable about the product. Look him up if you are interested in a Mini.

An
Review №59

THANK YOU, ROD! I flew from Charlotte, NC to do business with Mini of Montgomery because they have such a fantastic inventory and honest salespeople. Rod and I texted back and forth as I had many questions about the car. Rod responded within 1 minute each time - if he was busy he texted that hed promptly get back to me and he did. We got all the paperwork processed beforehand, and I flew from Charlotte to D.C. Rod picked me up from the airport, I signed a few papers and left in my fantastic Mini Shmooper within 1 hour. Rod even taught me how to load my phone contacts, how to use navigation, and set up my Mini Connected account for my smartphone. He took the extra time to go through everything! I am just so impressed with the integrity of this dealership- their prices are fair and they honor the TrueCar discounted prices. THANKS AGAIN FOR ALLLL OF YOUR TIME AND HELP, ROD!!!!

Je
Review №60

Awesome group of people who always tried to work with your concerns and hopes. Making it a win win deal for everyone. I wont hesitate going for my third mini if it ever be! More success to the Team.

Da
Review №61

I wasnt intending on buying a car until after the pandemic, since I am currently not driving anywhere. Since I had visited the dealership to see if a MINI was indeed what I wanted, Brian has kept in constant communication with me as far as inventory on what I was interested in, despite my hesitation at the time. Well, it just so happened that after receiving an email from him, I decided to check the inventory.....and there it was. Exactly what I had been waiting for. Even though it was already a little late in the day, he agreed to meet with me and we ended up buying the car! Much earlier than anticipated but well worth it. Brian and the team at MINI were all just wonderful! I could not have asked for a better experience! If you are interested in a MINI, dont hesitate and contact Brian! You wont regret it!

Vi
Review №62

I could not be more pleased with my experience of buying my MINI Clubman from MINI of Montgomery County! Brian was an absolute pleasure to work with and really made the process easy by being so knowledgeable, courteous and fun....what a gem!! Working with Brian and the entire MINI of Montgomery County team made purchasing this wonderful car that much more special. Since buying the car, I have spoken with the parts and service departments for advice and they have been extremely responsive and helpful. I would highly recommend MINI of Montgomery County to anyone looking for their next vehicle.

Sh
Review №63

My recent experience was absolutely wonderful! Edio Alarcon saw to every need and question I had. I purchased a new mini and while it was built overseas, I received constant updates. Closing the deal was such an easy process, as they were prepared with all paperwork and most of it was electronic.If youre looking for a mini cooper, go see Edio!!

Sh
Review №64

I cannot say enough good things about MINI of Montgomery County. I reached out to their sales team to arrange a meeting and received a quick response from Dennis, who arranged a convenient time for me to view/test drive the vehicles I was interested in. Upon our arrival to the dealership we found the showroom spotless and very stylish. Dennis greeted us and was very knowledgeable during our car buying process. At no time did we feel rushed or pressured to make a purchase. I was able to get a very satisfying deal on the car I was interested in and the paperwork process was vey streamlined. While waiting for the car we were greeted and kept informed by various members of management and staff who were all extremely polite and friendly. An exceptional experience. Thank you MINI of Montgomery County, 5 stars well deserved.

Th
Review №65

Edio and the team at Mini of Montgomery County are awesome. Edio was very patient with my questions and concerns and very knowledgeable about the brand.They gave me a great deal on my trade-in and a great deal on my Mini. Nick on the financial side was great to work with and I never felt any pressure from anyone on this team. I totally recommend this dealership!

Na
Review №66

Dennis Andia, made my buying experience seamless.He is knowledgable and was eager to answer my questions.Easy to talk to regarding my needs for car. He even provided transportation back to the dealer after I had to return my rental. The most positive experience I have ever had with purchasing a vehicle.

Sa
Review №67

Showed up in a panic having an issue with registration / title / inspection and Giles and Edio were MOST helpful! A wonderful staff, excited to go back.

Ga
Review №68

This was truly one of the best car buying experiences I have had. Everyone there is great to work with. Special thanks to Rod and Giles for making it one of the easiest purchases. I would highly recommend going there to purchase a Mini!!!!

Mi
Review №69

Wow, wow, wow! I had a great experience leasing a 2018 MINI Cooper S Countryman from MINI of Montgomery County. I worked with Steve Brooks exclusively by email. He did an outstanding job every step of the way. When I met him, he was just as informative, kind and transparent as he was via email.The leasing process was smooth as silk. My payment was actually a few dollars less than what Steve had figured, which was a pleasant surprise. Paperwork was quick and painless.The dealership itself is clean, friendly, and inviting. If you are looking for a MINI, make the trip to MINI of Montgomery County. Im sure glad I did!

An
Review №70

I will rate this place because of first impression. I was looking for a mini for my daughter, Dennis Andia is very attentive, helpful and knowledgeable. I didn’t had an appointment but he help me out getting the information about the car and a drive test in a quick time.

Je
Review №71

I just purchased my stunning Mini with Marko and he was truly professional the whole way through. Marko was patiente and helpful, always got back to me in a timely manner. Efficient and smooth is how I would describe the process; I would recommend Marko whenever purchasing a car at Mini of Montgomery County.

Im
Review №72

The guys here are pretty awesome and down to earth. Yeah, theyre car salesmen, but I didnt feel pushed around. I came to test drive a used vehicle and and heavily thinking of buying it. I can update the review to reflect the buying experience if/when I decide to do this.Update:I returned to buy the car I test drove, and the buying experience was really good! I first called Rod, the sales advisor who I was with the previous day, to let him know I would take the vehicle. I also spoke with Nick, the sales manager, who answered my questions I had about payment methods (limit on credit card and preferred cash payment). They were both super helpful, and I liked that they were genuinely happy to help me out without the undertone of eager to take my business. By the time I showed up, Rod had all the paperwork ready for me to sign, and we went over everything, page by page. He had already had the car washed and ready for me, which was awesome! Unfortunately, the wait to meet up with Louise (sp?) was really long, but as soon as he was free, the buying process was simple and painless and quick, and he was able to answer all my questions.Its kinda funny to buy a Fiat (the only one there) at a Mini dealership, but Im happy to have done business with this place. I love the car, it is in excellent shape, and we were able to negotiate a very fair price for the vehicle. I give this place a big thumbs up and highly recommend anyone shopping for a vehicle to come here.

Ra
Review №73

I had a great time working with MINI of Montgomery County to search for and eventually purchase a car. Specifically, I worked with Edio who was absolutely fantastic. All employees I interacted with were polite and helpful. I highly recommend this location for anyone looking to purchase a MINI. Thank you, Edio and team!

Ch
Review №74

We are delighted with our purchase of a Mini Countryman. Joshua was wonderful in finding the best car for our needs. He was patient, very helpful and took us through all the steps until we got the keys of the car! We recommend Joshua and Mini of Montgomery County.

Au
Review №75

I have been looking and shopping around for my very first car and I’m so glad I went to MINI Montgomery. My experience simply exceeded all expectations. Edio worked with me and has made the process easy, stress-free, and enjoyable! From beginning to end, Edio answered all of my questions, kept me updated, and helped me get the best deal possible for my new car! If you are looking into getting a MINI, I recommend going to this dealership. You will not be disappointed. Edio and the rest of the staff are so welcoming, helpful, and professionally knowledgeable. That kind of customer service is rare these days!

He
Review №76

We had the Easiest Experience at MOCO Mini! Rod H. made the process incredibly easy, he took the time to explain everything, answered all of my questions and got me the Mini that I have always envisioned! Thank you for making my Dream a Reality!

La
Review №77

My husband and I recently traded in our older Mini Cooper for a Clubman. We worked with Dennis Andia, he was awesome! Extremely friendly and made sure we got the best possible rate. The whole team are very welcoming and the whole experience was stress-free.

Sa
Review №78

This shop recommends services that they charge for without performing the service. Not trustworthy.

Ma
Review №79

I had a great experiencing buying my certified pre-used car at Mini of Montgomery County. My salesman Brian Keener was courteous and answered all my questions in a professional manner. They made purchasing a new vehicle extremely easy. I would recommend Mini of Montgomery County to anyone looking to join the Mini family.

Jo
Review №80

I highly recommend Edio Alarcon, MINI Motoring Advisor at MINI of Montgomery County without reservation. My visit was one of the best sales experiences I have had in over 40 years of buying cars. Edio was respectful, listened to all my concerns and promptly answered all my questions, the standard questions as well as all my wacky questions and requests. Edio handled it all in a professional, courteous, and no pressure manner.

Au
Review №81

Thank you Mini of Montgomery, the experience purchasing my first Mini was fabulous! Thank you to everyone who put their hats in the ring to get me into my new car and a very special thank you to Brian who made Mini feel like home from the moment we met! Can’t wait to come back, until then -stay classy Mini of Montgomery!

Ti
Review №82

My customer experience with Brian was wonderful from our initial phone conversation to our car buying process at the dealership. Brian exceeded my expectations in every way imaginable to include the price that we paid for our car. I would definitely recommend him and the dealership to anyone looking for a car.

An
Review №83

Rod was was very helpful ensuring that I got the best price for my trade in Mini and that my new car was set up perfectly within hours.Great experience with the purchase of my new mini

L
Review №84

Brian was an excellent help in replacing my 2015 Mini with a 2017 Mini! Very proactive with getting the bonnet stripes on as well! I work in the Automotive industry, and Brian’s impeccable customer service is a rarity. The finance lady and GM were also extremely helpful and attentive. Thank you!

po
Review №85

Raul took a good care. Hes very attentive, and provide great assistance. Keith has performed an excellent job all the time when I get a car serviced.

Mi
Review №86

I bought my first Mini Cooper on Aug. 23, 2020. It was a used coupe and I was very excited. Staff was friendly and overall sale was good. On October 2, 2020 my check engine light came on I ran the code and it was p0128 (coolant thermostat) I check my coolant level and everything appeared to be normal. I erased it and about 3 weeks later it popped up again. I finally had the chance to take it to mini of Montgomery for an inspection and it turns out my coolant thermostat was bad. The invoice came out to $886. If this repair wasn’t necessary I would have gladly skipped it. But unfortunately it is an essential part of the engine. I am so disappointed at Mini of Montgomery that they would sell me a car that would need such an expensive repair. I’m sure they just cleared the code before selling it to me and I had to pay the price. Beware of buy any used cars from this dealer.

Sc
Review №87

I give MINI of Montgomery County five stars.  I visited the dealership about two weeks ago.  I was in search of a used car to replace my current high mileage SUV.  I prefer to have a practical SUV but with a lot of sass.  I considered the MINIs but I didn’t have any information or experience with them.  When I visited MINI of Montgomery County, I was greeted by Oumar.  He was polite, friendly and extremely knowledgeable.  I was surprised to see how exciting and roomy the Countryman was.   After looking around at the online auto stores and used car market, I ended up back in MINI of Montgomery County.   Oumar showed me several options until I saw the car of my dreams. Not only did they give me a generous amount on my Audi trade in, Giles brought it home by making my new dream car better than my budget for a used car.  Best day at the dealership as I rolled out with my beautiful new MINI Cooper S Countryman ALL4 Signature!  Thank you for a great experience and an even better car.

Ti
Review №88

After going to Mini of Alexandria and walking away after waiting for approximately 8 minutes to get assistannce and being ignored by the sales people and the receptionist being so rude; I called Mini of Montgomery County and after speaking with Nick Kuhar, I decided to drive the additional 45 minutes to get that dealership. I was greeted by Rob Heskee and Nick with smile, positive attitude and they treated with dignity and respect; something that Mini of Alexandria did not do! Even though, I paid $2,000 over the price; I would not hesitate to purchase another vehicle from Nick and Rob.

ky
Review №89

We bought our second Mini from this dealer and couldnt be happier with the process. This dealer is professional and respectful to their customers. They offer fair prices for trades and do their best to work a deal for you. Thank you

na
Review №90

Just bought my new MINI!! Brian was awesome! So friendly, and helpful and made sure to make it a great experience. Would definitely recommend. 11/10.

Jo
Review №91

From start to finish, our early March 2021 experience with Mini of Montgomery County (MD) Motoring Advisor Brian Keener was outstanding. Brian was at all times smooth, unflappable and wonderfully knowledgeable about all aspects of the Mini. There was never a hint of pressure in anything he said during our visit. His manner was more like a gentle and civilized, what took you so long. Mini of Montgomery County is fortunate to count Brian among its salesforce. The fact that we did not purchase a vehicle had nothing to do with Brians manner or competence, which were both considerable. Rather, it had everything to do with our realization that we needed a tad more space at this juncture, when our grandchildren are still on the young side. In fact, so charmed and impressed were we with both Brian Keener and the Mini that we told him that we would likely return to him and the dealership once our grandchildren-related space needs abate, in a couple of years. In the meantime, we will remain grateful that we stopped in at Mini of Montgomery County and that we can now call Brian Keener a new friend.Sincerely,Joe OConnellGaithersburg, MD

St
Review №92

WOMEN DO NOT GIVE SERVICE TO THIS PLACE: We had an employee Juan Quitto sell us the wrong part for our car. When we returned it he charges us a restocking fee even though he ordered the wrong part by accident. This place also tried to charge my girlfriend $800, saying the engine was falling out of the car, other mechanics in the area said was a total lie. They alleged our engine was falling out of the car. I didnt go, my phone girlfriend went and this was the case of mechanics taking advantage of women for the perception they dont know about cars. Mechanics have a reputation of trying to sell women services their car doesn’t need, and this place is that case.

Ch
Review №93

Cant possibly say anything bad about this experience. Rod was extremely transparent in his quick and thorough communication throughout the process. It was incredibly smooth to both trade-in my old vehicle, as well purchase the new (to me) mini. I never had to wait for assistance, and everything was done in a quick and easy manner. Cant recommend enough!

Ca
Review №94

The attention and service provided at Mini from Montgomery was excellent, it is the second time that we have acquired a vehicle at Mini from Montgomery and when we thought about buying again, the first thing we thought about was Mini de Montgomery due to the excellent service of its salesperson Rod Heskee. The car are in excellent shape and good quality.

Wi
Review №95

My family is very happy with the Mini Coopers weve purchased from MINI of Montgomery County. Its been a great experience at Mini of Montgomery County. Buying our first Mini Cooper in Jan 2018, and we loved the car so much that the next month we bought another. Singh, Giles, Nick, Jay and others helped every step of the way. Everyone at Mini was extremely helpful and professional.

An
Review №96

My husband and I purchased our second Mini from Montgomery. Words cant described how pleased we are with the dealership, they were ALL so professional and friendly.. not like your typical sales people.. Rod is the MAN.. hes great .. and the manager, Nick.. awesome .. Didnt waste any time .. we had our dream car after a week.. John Cooper Works GP... Thanks all for the great experience!!!!👍

Je
Review №97

I worked with Edio Alarcon and manager Nick today and really appreciated how friendly they were and how easy the process of buying a car was! Edio went way out of his way to help us today, and we really appreciated that. Thank you!

Sa
Review №98

We had a great purchase experience here. Edio, our sales representative was amazing throughout the process. It’s rare to find such honest and customer oriented people at any dealership these days. Everyone whom we interacted with here was awesome. There was clarity and transparency in the whole purchase process. Highly recommended!

Sa
Review №99

We had a great purchase experience here. Edio, our sales representative was amazing throughout the process. It’s rare to find such honest and customer oriented people at any dealership these days. Everyone whom we interacted with here was awesome. There was clarity and transparency in the whole purchase process. Highly recommended!

La
Review №100

If I could give negative stars, I would. I spoke to an agent before the vehicle was even on the lot and told them we wanted to purchase the car. Per their request, I obtained insurance and sent in a large deposit with the agreement the car would be paid for in full by the end of the day, as we are states away, only to have them sell it out from under me. This is the worst experience I have ever had at a dealership. Do not waste your time; you are just another number to them!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:820 Russell Ave, Gaithersburg, MD 20879, United States
  • Site:https://miniofmontgomerycounty.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 240-238-1200
Categories
  • MINI dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:8AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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