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Normandy Carpet
7621 Rickenbacker Dr #100, Gaithersburg, MD 20879, United States
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Normandy Carpet

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c
Review №1

I had not had my all carpets cleaned since 2019, i.e. before the pandemic so they really needed some care. Normandy did the same terrific job that I remembered removing all the stains, even from my Turkish and Pakistani carpets. The pick-up/delivery crew was very professional. Office staff promptly answered my questions about billing. I had a coupon in 2019 for ten percent off so I have asked to be put on the mailing list again. I will use Normandy again and would recommend them to others.

Ly
Review №2

I unexpectedly became a cat owner 5 plus years ago after I fostered 2 mature cats while trying to find them a good home. In the process, I learned to love the kitties and kept them. My home was furnished before I adopted these cats with carpets and fabrics that were not cat- proof. Thank goodness for Normandy. They have cleaned and repaired my furniture and carpets and did a great job. The servicemen who came to my house were pleasant and professional.Normandy has my respect and loyalty.

An
Review №3

Adrian was fantastic. He always does a great job and very professional.

Ai
Review №4

Great job, friendly crew my rug looks brand new.

Ke
Review №5

Great experience! Called them and they were out to bail us out the same day! I would highly recommend Normandy Carpet!

Ja
Review №6

Normandy is great. Any time we need our carpets cleaned we will use Normandy. When it is time to replace our carpet Normandy will handle that as well. They are a must use company for your flooring needs.

Le
Review №7

I Have used them for over 30 plus years always excellent service, especially in small emergencies or scheduled cleanings, and very fairly priced

Pe
Review №8

Excellent Job! I had a very soiled carpet that another company would not clean after seeing pictures. So I called Normandy. They did an excellent job. The carpet looks brand new! They were on time, took their time and finished within the time they said they would. They were courteous and knowledgeable. I recommend Normandy highly.

Hu
Review №9

I let a leaking potted plant stain a nice woven rug. The stain was not removable. Per the owners suggestion, I asked them to cut down the rug about 12” on all 4 sides and eliminating the stain. The team who picked up, and brought the rug back were very good, moving my furniture and calling one hour before their arrival. This is a great little carpet company.

Bo
Review №10

First time user and a new convert. Excellent communication, great work and very good value.

Du
Review №11

I have used Normandy Carpet for over 15 years at multiple properties that Ive managed, and my own carpet and upholstery cleaning needs. Everyone at Normandy is always professional, polite and easy to work with. I highly recommend them.

El
Review №12

We have been using Normandy Carpets for several years for all our cleaning needs. They are a service oriented company, with great people that are always willing to assist. The carpets are always returned promptly when we send them out and return in great shape. We highly recommend this company.

Je
Review №13

Normandy Carpet is hands down the best carpet cleaning company I have ever used! I use them personally and I give their info to all of my clients as well. They are professional and have a wonderful staff. I have used them to clean my couches and carpets. I have also used them to stretch carpet and to install new carpet. I even had a flood once and they came right out, pulled up the carpet in the wet area, dried everything out, put down new padding and reinstalled the carpet perfectly. Every service they have provided me was done impeccably!

Ma
Review №14

Great experience selecting an area rug and purchasing it with help from Victor at Normandy Carpet. The team came, rolled out the rug, set everything in place. Professionals from start to finish.

An
Review №15

I have used Normandy Carpet multiple times and they are always on time and do an incredible job cleaning our carpets. They are professional and careful and thorough. Normandy Carpet pays special attention to details and calls the next day just to check in and make sure they met all expectations. I cannot recommend them enough.

Ni
Review №16

This is an amazing and efficient carpet cleaning company. They show up on time and leave your carpets looking brand new! I thought I completely ruined my couch due to a spill and they hands down we’re the best. I highly recommend this company you won’t regret it. Staff is also very nice and easy to schedule with 👍🏻

Ki
Review №17

They communicated when they were on their way, were professional, pleasant and were precise in their installation of my carpets. They worked quickly but with attention to details. Thank you!

Br
Review №18

Victor and his team at Normandy provide an excellent service and product at a fair price. They have been out to our home on several occasions including to replace carpet, clean carpet and clean our tile grout. I definitely recommend them to anyone looking for a team of friendly and reliable professionals!

St
Review №19

I rescue and foster dogs. And as you can imagine, there are accidents! There was a huge stain that happened overnight in my home, right in front of the television carpet. I called Normandy as soon as they opened. 2 hours later they were there and cleaned it. You cant even tell it was there. Even better, I told them what I was planning on doing before they got there and they told me to remove as much as I possibly could but to not touch it to let them handle it. Great value, great service and a great job

Ry
Review №20

I cannot say enough good things about Carol and the Normandy Carpet team! While I have not used them personally, I definitely expect to down the road. They have assisted friends and associates of mine, who could not have been more pleased with their quality of service. In addition, they are incredibly responsive to phone calls requests for estimates. Huge two thumbs up for Normandy Carpet!

Pa
Review №21

Normandy Carpet is great! They are responsive, professional, and efficient. I moved and needed my very large sectional cleaned. Normandy came in and cleaned it and had it looking brand new, despite it being over 10 years old! I love my sofa and I’m not willing to part with it, so I’m so happy to have Normandy to clean it up whenever needed!

Ma
Review №22

I can’t say enough about how fantastic my carpets looked after they were cleaned by Normandy Carpet. Oh and the grout on my kitchen floor looked like I just had new tiles installed. With two dogs it’s a struggle to keep the floors and carpets fresh and clean but I can depend on Normandy Carpet to get the job done. The employees are so professional and especially with what is going on in the world they followed all the safety requirements which made me feel safe and comfortable having them in my hime. Thank you Normandy Carpet you not only earned 5 stars you deserved them. I would highly recommend them 👍👍

Wi
Review №23

Normandy Carpet has been our go to for carpet services for more than 30 years. They get it right the first time or return if you are not completely satisfied. Very professional

Sh
Review №24

Normandy Carpet is a professional carpet service that we recommend to family, friends and clients. They are professional and their customer service is great. We think highly of their staff and service and hear great reviews from others about them too.

Ma
Review №25

The best BY FAR ! Not only are they the very best at cleaning carpets, they come when they say they will be here, they are very quick to set up and do a very thorough job. There is always a followup call to make sure that all is done to satisfaction - which it always is!

De
Review №26

Normandy Carpet does amazing work! Their team is extremely talented, and they provide excellent customer service. You cant go wrong with Normandy Carpet.

Th
Review №27

We used Normandy to clean the carpet in our commercial office building. They did an excellent job! We will definitely use them again.

Ga
Review №28

We have used them for years, and are our go to company when carpet cleaning is needed.

De
Review №29

I have two handmade rugs from Nepal. They both needed cleaning and one of them also had the serged edge that was damaged and pulling off.They were very prompt and professional and had the expertise to not only clean the rugs but also repair the damaged one. They moved furniture and reinstalled them after. All for a reasonable price.Very happy with them.

Da
Review №30

I have used Normandy Carpet many times to clean caperts of my clients homes as well as on my investment property. They are always honest, efficient, and their process truly cleans the carpet! I would highly recommend!

Ma
Review №31

Great experience. Victor Calderon is great.

Sa
Review №32

Excellent reasonably priced service. I highly recommend!

An
Review №33

Top notch company offering top notch solutions for decorating your home. We love Normandy Carpet and their staff.

Li
Review №34

Normandy Carpet is my go-to carpet cleaning company. They do a great job, have reasonable prices, can respond quickly, are on-time to appointments, and always leave the property looking great.

Da
Review №35

Adrian was excellent—very courteous and professional. Will be a Normandy customer for life!

Ph
Review №36

Great company! Awesome customer service and very easy to work with.

An
Review №37

I own a Home Improvement business and anytime there is a need for us to clean, stretch, repair or install carpet - Normandy Carpet is my go to vendor! Love their service, prices and professionalism.

Jo
Review №38

Professional, arrived on time and most important, did a great job

Ro
Review №39

They were just great, very organized, professional, on time, responsive, great price and great quality. I will be only using them from now on.

St
Review №40

I have used Normandy to clean furniture and carpets. Very reasonable pricing and great service. Highly recommend them.

Br
Review №41

Staff is professional and friendly and my rugs and couch are always like-new when they leave!

Er
Review №42

Did a great job working efficiently and effectively to help with pet odor in our carpet and tile flooring.

Ro
Review №43

Replacement of carpets in bedrooms. Scheduled to be completed in 2 weeks.

Ad
Review №44

Abaris Realty has been working with Normandy Carpet for decades. They are the best in the business. Excellent service, value, and responsiveness. Lois in the office is AMAZING. Thank you for everything!

Ad
Review №45

Great staff that compliments their great service with amazing work. Definitely recommend!!

La
Review №46

Hired this company to clean our carpets. they were pretty cheap and did a great job. even the wine stain on the white carpet they got out!

Je
Review №47

Used to work there

Information
100 Photos
47 Comments
5 Rating
  • Address:7621 Rickenbacker Dr #100, Gaithersburg, MD 20879, United States
  • Site:https://normandycarpet.com/
  • Phone:+1 301-740-2005
Categories
  • Carpet cleaning service
  • Carpet installer
  • Carpet store
  • Upholstery cleaning service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Identifies as women-led:Yes
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