Owner / management needs to step up & offer returns or exchanges.Understaffed. Over-priced. Got dysfunctional product. Was told to come back “next Tuesday” to bring it to mangers attention. Typical “headhshop”. Completely gauged on prices. Retail markup at least 60-150% on everything. No return / exchange policy. Reeks of greed.
Worked with Cole, he helped find some great cigars for my father in law. Excellent Recommendations! He was very happy.
I come here often and have to say Cole is always very polite and informative. He provided me with a good understanding of some new product offerings. I did not have a a good experience with the other personnel last time I was there. Thanks to Cole, he saved me form doing business elsewhere.
Do NOT go here. I purchased a disposable vape on Saturday, 11/28, from a young male associate. I walked to my car, scratched the verification code to ensure the product was authentic since there are a lot of fakes going around. I entered the serial number (on the product - it states that you should verify its authenticity before using) and the product was indeed counterfeit. I walked right back in and talked to the same associate and he acted surprised but said there’s nothing he could do - no refund, no different device, and to call on Tuesday to speak with another associate. I just called and spoke with her and she said there’s nothing they can do - she said she understands the frustration of paying for a fake product but that there are signs posted everywhere that there are no refunds or returns on disposables. Cool I get that, but not when you sold me a counterfeit product. You are in the wrong here and I can’t imagine I’m the only once who has been through this with you. I’m surely not using a fake product that could have anything in it so I’ve just flushed $25.01 down the toilet. The young associate said that they charge more because their supplier says that they’re real. Yeah right. Do better. Stop breaking the law and taking advantage of people.
The worst vape shop Ive ever dealt with with they gave me wrong coils would not return for the right ones made me buy another pack buy another pack because of their mistake bad service all around The young kids and employees are very rude its not very much customer service
Dont buy puff bars from here theyre fake...
I just moved to the area and was looking for a good cigar spot. Did a Yelp search and decided to give Main Street a try and I’m glad I did! The young lady that helped me “Barbra” was GREAT!! She knew all about cigars and even told me of great spots to eat in the area!! GREAT customer service and the BEST cigar shop in area!!! I will be back to buy more cigars!!
Deborah is awesome! Cant wait for them to open again. Any way to contact by email?
I love this store. Great service, and great variety of products, and here I find all the flavors of disposable nicotine pens. 😋🤩
Bought a cucumber puff bar, was indeed counterfeit, no refund, not the cash register guys fault as he is told that they can’t give refunds, puff bar stopped ALL DISTRIBUTION of their products so i’m curious on how you guys keep restocking.
Limited selection not very welcoming staff only seemed friendly to regulars there.
Nice selection of premium cigars. Staff is very helpful.
Best Smoke and Vape store in the County! Best prices on glass and pens and juice. Owner and store hands are awesome and knowledgeable. They also appreciate loyal patrons.
Lady who works at the counter is very helpful and friendly! they have a wide selection of products which is great. would definitely recommend!
Love the place they have many varieties
Its ok.
Not the friendliest vape shop Ive been to. Limited product and they dont even let you smell the juice before purchasing. If you havent tried it before youre going in blind.
Ive been coming in this store since it was opened and I am SO glad there is a smoke shop in our neighborhood. Very knowledgable about business and a nice helping hand when confused or questions are asked. Hands down best vape shop-smoke shop Ive come across. Thanks everyone who works there for making it a pleasurable experience every time.
Great, clean store, amazing products (personally my favorite is smoktech products) friendly staff, and well run. :) will definitely be visiting again for business!
My hubby loves this store, its literally a one stop shop for all of our needs. Friendly staff too.
Good quality product selection at awesome prices!!They also have a great selection of CBD and Kratom produce! 👍🏼😊
I love this place, they are very friendly and the store has all products of nicotine and CBD.
Great prices, always good quality pieces.
This store has everything Any type of smoker would love
I bought a vape from Main Street cigar in vape so a week ago it does not work now I paid $60 for it they told me I had a year warranty on it To just keep the receipt .now they told me I cant even bring it back I would say more than a -10 Ill never go back and Ill tell everyone that I was Lied to
Rude people and products not matching descriptions
They closed over 20 minutes early, and there was no one in there even though we came over 20 mins early. Also their hours are wrong in google, they work on Sunday until 5 pm.