A great place to work and shop for great items.
I dont really know much about different Weis store in general but it seems they dont lean towards the best experience for their customers. The store is for one in a secluded shopping center. The parking is awful whether it be the layout or size both are awfully thought out. Now the store itself is a different animal entirely. It lacks a welcoming vibe from employees. They seem more concerned with each other rather than any customers. Youll have the hardest time navigating the store as the isles dont reveal much as to whats in them. The brands are questionable on many items. Overall 7 out of 10 times I wont find what Im looking for & thats not due to stock issues. They just wont have it & definitely not the brand I want if they do.
Love the store, the people seem and care about helping me. Beginning in the parking and Mark gets a cart and insures that all goes well and loads car and holds the car door. A gentleman . Attention Royal!!.
Went to this Weis today in the afternoon. I had bought $700 worth of food. Yes huge order!! Cashier never greeted me and just seems unhappy. Mind you customer service is huge for me as I have high standards because I give my best service. I asked him if I should get another cart he looked at me like I was an alien and said βnot sure itβs whatever β in a weird tone.Anyways.. the weighing machine had to be fixed in the middle of the order which was fine but I was already irritated. Long story short he did ask me for my Weis card and I appreciated that because I usually donβt forget. I went home and saw that he put a lot of things that should not be with the other cold versus warm and delicate with the heavy things. He put my eggs on the bottom of my bag. Omg. This was my store for a good while years ago and went to try it again today. Donβt think I will be going back anytime soon. Maybe train your cashiers to pack better and put employees who are are friendly on the registers? Ugh
The fruit and vegetables are always rioting. Look thur b4 you buy. The meat they add food coloring to.make look good. But its old meat .
Theyre very helpful and courteous to Shoppers especially once the special needs
Always well stocked. Staff is helpful and friendly. Bakery is high quality and produce is always nice. The only thing I wish they had was more self check out lines.
Clean and nice..prices are also good.
Weis tries to keep up with the big stores like Giant and Safeway which their prices are good but their selections gone downhill, they always have a fresh meatloaf mixture thats wonderful and the prices are okay.
Good selection of prepared foods. Pleasant and helpful staff
Went here to get on-sale LandOLakes butter with olive oil, but it didnt ring up the advertised price. Cashier, who was friendly, suggested it might be a digital coupon offer. The circular I received by mail didnt say anything about a digital coupon.
Best store around town.always stocked well. GREAT DEALS! Very Friendly,Helpful Employees
Well managed store.
I love my Weis! I moved here from Anne Arundel county and I didnt. really care for the Weis there. The Weis here is always fully stocked, they have a great produce and meat department. The employees here are always helpful and friendly
I just had the best grocery shopping experience in quite a long time! Probably years!! The woman at the deli counter was amazing, I wish I could remember her name! I needed to ask where to find a can of dices chiliβs and another fabulous woman showed me the way and out check out the shining star was a woman name Lee K who assisted me at the self serve check out several times. I witnessed her addressing other employees with sincerity and respect and I also witnessed her helping other folks. She had five balls in the air at one time and was in her game! I was so impressed!The prices were also amazing! It was almost out of a dream! It seemed almost everything on my shopping list was on sale!I rarely write reviews and here I am sitting in the parking lot still taking the time to write this up! Believe me that really says something about this store. Itβs employees and my 5star experience! Iβd give it 10 stars if I could! THank you!!!
I truly enjoy going to Weis. The store is clean and it is safe to go shopping without feeling worry or fear. The staffs are very professional and concerns about you and your shopping.Keep up the good work WEIS on Russell Ave. Gaithersburg MDAppreciate Customer
First visit, found navigating the aisles and finding what I needed very easy to accomplish. Friendly check-out staff.
The butcher was very helpful.
Didnt have what I went in for but I picked up a few other things. Employees are always friendly and willing to help.
Milk under $2 bread 3 or more 69 cents. I love the prices way cheaper then food lion
I wont shop at this store again. Unfriendly management and unclear sales pricing
The cashier he was great
Awesome store! Very clean, plus the shelves are stocked nicely! Its a gourmet store with great prices!
Good services
Found everything I was looking for good prices.
Miss it in my neighborhood now have to travel too far.
Very nice, clean, well stocked store. I was very impressed with the selection in the bakery and produce departments especially.
I never realized Weiss had a supermarket as nice and well stocked as this 1. I used to to the 1 on route 355 that just closed down and it was always a debacle never anything in stock and poor selectionThis why step link is Harris Teeter and Wegmans a run for the money
Lazy cashier at the register number 7I never knew, Man can be that lazy, very disappointed
Very convenient to My home
Was very fastI love the lady in the bakery deptPatricia
Clean, pretty well stocked. In and out quickly. Had all but one item.
Very clean, nice staff and monthly and weekly deals are attractive. Closed by 8:00 pm but you cant have everything. :)
Very good experience, very clean and organized, I love that they play music while you shop.
Good place to get groceries quickly for me, however I find the quality of certain products lacking. With that said it is still the place I chose to go to when I need to pick up groceries quickly.
The lady at customer service desk rang me up so she could help move people through the regular line she was fast Pleasant and just wonderful got me out of there in a Flash
All employees very friendly and helpful
Good place to get water and other basic nessesities. The employees are also helpful.
Nice place to shop. Got great deals
I work there
Very friendly like when ik confused about something and I dont know where its at Ill ask for some help and they go to the aisle and tell me where to look I love going to Weis.
Weis Gaithersburg great valurs, friendly and helpfil staff.
The Customer Service is AWESOME. TODAY I WAS ABLE TO GET WHAT NEEDED
A wonderful price for a roast.
I have always had great experiences when I shop at this location. Staff is always friendly and produce is always fresh. It think it has alot to do with your management team.Especially Beth. She is always smiling and ready to help anyone at anytime.This morning I went to the store and Beth greated me at the door. And helped me find and get what I was looking for. Also positive shout out to Deonte. He is great with customers as well. Keep my bread coming out fresh. (LOL). Again thank you Beth and the entire Weis team. I will always be loyal to weis because of people like Beth, and Deonte.
Much better than the other Weis location in Gaithersburg.
Pleasant!
This place never lets me down! It has everything!
Fresh food,great prices and great staff!!! I LOVE WEIS!!!
The cashier Id always personable. Love that its not too crowded.
Great store and well run, great pricing but I had to now send a review to corporate headquarters to step-up to the plate for all new shopping carts. I have 15 grocery stores to chose from in a 5 mile radius and this store is the absolutely the worsted. It is corporate who is not responding to this stores need and only shipping 10 carts at a time. All carts need replaced.Tim Sefchok
I dont know what Weiss has done, but shopping at this store is unbearable. I am not returning. Maybe they are in the process of training their managers. I hope.
Hidden gem
Less crowded. Fair prices. Pretty well stocked.
Great grocery store. Lots of fresh salads and sandwiches and fruits. Very clean. Alwayd like shopping here.
Clean, organized has a little of everything eventhough its a bit on the small side. Fruits and vegetables arranged so nicely priced reasonable. I loved it!
Nice shopping place. It would have been better if it serves Halal food.
Welcoming environment π.
Clean Atmosphere. Selfs stocked really π good. Great workers!
They are very helpful to me. I am wheelchair bound and sometimes have trouble reaching things. I can always find someone to gladly help me
Nice please, always they have fresh fruits and veggies with non expensive price. I love it. Itβs near of me. Who works there are friendly and help the customers with any question or something the customers need. Itβs nice I recommend you!
Customer service management and personal were very threatening and intimidating maybe because i am black so I cannot give any star
They are not keeping up with the times they still carry mostly processed foods most of their produce are not very fresh, they donβt keep more than two lanes open at a time often only having one checkout lane open the people that shop there often getting money orders or doing cash withdrawals or chitchatting theyβre not really there to get in and get out. There is always an issue at the register, that only a manager can resolve, there is no trust in the employees clearly.
Nice to shop, good selection.Better when the things you want are on sale.
You shop more and you spend less with your membership Weis card. Thatβs why I like to shop with Weis.
Weis is a great grocery store with an average selection of products, including their brand name products at a lower cost (especially if youβre a card member). The only downside to this store is how understaffed it currently is (at time of writing). There are often long lines with only two out of the six registers open, especially on nights and weekends; however, it isnβt enough to deter us from going.Overall a great store with great prices!
The quality of product is good here. Fresh vegetables etc and anything else you need. Its just i feel the prices are little high than other big grocery chains
MORE than helpful staff !!! My friend wanted a specific flavor of ice cream --- LATE Sunday afternoon run to a few places -- none to be had. Weiss front-end employee, went in back to check for me -- SURPRISE to all -- she found one. --- Thank you!
They have great sales and I always find what Im looking for..
They have friendly customer service in meat department.
Always a nice selection at both locations in the area and good sales on items.
This store is ok. A couple employees are quite friendly, while some others are just flat out rude/nasty. Itβs convenient for small things, but otherwise not a great store.
Love Weis...good meats and produce, along with all the other standard grocery store items and prices are better than Safeway and Giant.
Pretty good customer service and always short lines for quick check outs. However, Weis is a little expensive when comparing basic grocery items. Moreover, the non-milk selection isnt the greatest. And I can never find catfish in the seafood section.
Love this place. A little hidden gem. Carries things the big chains either dont or are out of. And prices are great too.
Nice
Very helpful staff, cheaper than Safeway
Could not find what I was looking for.
The store is clean and neat but the assistant manager Micheal is rude and seems overwhelmed running the front desk. You dont greet a customer Western Union or Money Gram very unprofessional and rude when he was explaining the money order machine was down. Needs some more training.
Friendly staff. Inexpensive. Clean. Good produce selection. Bakery is a bit small and the bread selection not great.
This Food Lion is not bad for a quick pick up but not for a major shopping. It has gotten better but check out is always a issue. If you go earlier check outs are normally not open you have to check yourself out.
The employees were making disrespectful comments about a person that forgot there mask in there car! ππ
Grab n go bbq chicken was $5.99, I actually came here for this, seeing it on leave let, it was over roasted, burnt, we threw 80% skin away, but even without skin it still well seasoned but I wouldnβt buy again because I usually like skin.Egg potato salad $2.99/lb no eggs to be found too much mayonnaise.Can goods over price same brand compare at giant grocery, produces also cost much more than giant. I really have no reason to drive here to get food, far from resident and also not impressed.The store was well organized and cleaned, staffs was good though.
We visit a few grocery stores in the area but this is our most frequent. We go here mostly because of location, but its also clean, well organized, well stocked, and the employees are friendly. I almost never have a huge line at checkout like some other local stores.I will say the only thing keeping it from 5 stars are some of the prices, especially meat. When this store was calling itself Food Lion they had awesome prices on meat. Almost always I could get boneless chicken breast $1.99 a pound and relatively lean ground beef under $5 a pound. Some prices have crept up but especially the meat. We go to other grocery stores occasionally for some things Weis doesnt carry.All in all we are happy with this store and will continue going on a regular basis.
I go here for the Turkey Hill Ice Cream Sandwiches, theyre really good !
Very nice and friendly service. Prices reasonable and I found everything I needed.
Next to costco so its a convenient place to finish our well shopping. Good produce. Everything is a little expensive compared to other local stores
We will no longer be shopping at weis in gaithersburg russel av this is the worst run store they are always out of everything
Good customer service and decent selection of products. Store still exudes an air of being from the 90s but has a robust inventory.
Nice looking fresh fruit and vegetables
They have such a great staff here, they truly do go out their way for the customers Miss Wu is the best, aswell as a young man named philip. I lost my card in the store once and they helped my son and me look for it all over the store. I should have made this review some time ago.
Need new shopping carts. There pretty busted up!
This place used to be food lion. I just dont get the feeling that I get at wegmans, giant or Safeway. I dont know what it is. It just doesnt feel fresh when I go I there.
Nice and helpful staff. Quiet store, and the lines are usually short with enough counters active. Decent taste in music :)
Nice enough grocery store, good location, really reasonable prices. If youre from the Midwest, think of it like a BagnSave or No Frills. Clean store, good selection, enough to get what you need and get out.(Note: We were at the ES hotel with the duck sign next to it.)
Yummy and fresh food.
I went to buy moist puppy food, and the employee I asked said, We dont sell high end food for π! I said, Rachel Ray semi moist puppy food is not high end, the bags are only $12. She said, Whos Rachel Ray? Im shocked.