They were simply awesome!!Excellent services and everything went so well.I will definitely utilize their services again!

Thank you so so much for the time I had with you all at my storage and to the employees who get those five stars. Appreciate you all BIGTIME. Take care

I used this storage for two months. I shopped around before I picked this one. The cleaning and the security was great. I recommend this storage 100% to anyone.

I only has my storage for a month. In that time, both Lucas and Mike were so helpful to me and my family. It is very clean and convenient right off of 355 next to the Exxon. Both of the brothers are so kind and offer assistance.

This storage location is by far the cleanest and well maintained one I’ve used in my years, staff is really friendly and helpful.

Excelente service! These guys are highly recommend. Lucas went above and beyond to make sure I had everything that I needed. Highly recommend for all your miscellaneous storage needs. The facility is clean, staffed 7 days a week & climate controlled. The location is also very convenient. Again, highly recommend!

Great place, great customer service. Lucas is very professional and pleasant to work with. I wish I didnt have so much extra stuff but since I do, Im glad I found this storage location.

Michael is exceptional and was informative and very patient with my question. Excellent service.

The service has been excellent from the beginning, that include today . Good employees makes the company shine.

Most convenient location!! Ultra clean property and very professional staff! Lucas and Mike are great!!

Having been a customer since 2014–when the store was named EZ Storage—I have been and continue to be impressed with the consistently high quality of service I received from the employees at this storage location and the well clean temperate storage facility.Kudos and many, many thanks to Lucas whose professionalism and excellent customer service always made doing business here a pleasure.Yovonne T

Simply put, the cleanest building in Gaithersburg!Excellent customer service. Friendly, courteous, helpful.

Mike. Best experience. Easy. Quick. I didn’t read fine print on specials but my bad. I’m vaccinated and forgot a mask and he provided one. Just FYI xcelleny.

Wilma and Lucas were a great helps in my rental.

I have more than a year of having a space in this place and every time I come, until now I have never encountered disorder or a dirty corridor. Everything always clean. I compared it with another storage that I have, uninhabited place and without the help carts to move things.

This location has the appeal of an upscale self storage facility. It is clean, well maintained, and easy to navigate. The management staff is friendly and accommodating. You will be pleased.

Great facility! Super convenient, easy to access, incredibly clean, and management is very friendly and helpful.

Luke was great and able to answer all our questions.

Very courteous, helpful people. Incredibly clean.

Very clean. No dust, no moisture problems. Staff very helpful

Probably one of the cleanest storage units I have ever had. Very impressive. Lots of carts to move your stuff and big elevators.One star knocked off for location. Its pretty tight. Hard to open a unit when your vehicle has a trailer connected because you wont fit in their parking lot so you have to block the keypad entrance.One star knocked off because they dont refund you for time you dont use the unit. I had to pay full month for January despite closing it out 3 days into the month. So make sure you close your unit out at the end of a month, even though this might be very inconvenient for you. Good way for them to make money I guess.

Very good, clean storage facility.

Very clean, very safe. Friendly staff! Straightforward pricing and they gave a good amount of notice before raising the price, which they did once in the 2 years I used the space.

Always clean, always smells good, personnel always helpful and pleasant!

Was informed and satisfied.

Lucas was great. Very helpful and friendly.

Very clean facilities and very helpful staff, Mike and Luke.

Quick and easy sign-up

Changed owners, changed prices, changed hours, broken elevator, broken bathroom.

Lucas was absolutely awesome!

Went to EZ Storage, my truck came through the gate with all of my stuff, I sat in the car on the other side of the gate. my movers needed my guidance the gate was closed already so I went through the front door. The cashier said to me the next time, I could not come through the door I need to walk through the gate. I felt, he was nasty, I said excuse me, he then said, Im just telling you.I walk away..

Wilma was a big, awesome !!!

The place is very clean and well organized. Staff is friendly and helpful. I definitely recommend them for your storage needs.

Prices are 7% higher than everyone elses.

Great place! Very tidy!!!!

The customer service is great

I called ahead of time and spoke with the calling center to see if space was available after checking 2 other facilities. Lucky me, they had plenty of space. Upon arrival Michele was there at the front desk and was so helpful in helping us find the size we needed to store our belongings. Great facility, secured and safe. Plus they are climate controlled so it feels nice inside always. Thank you EZ storage, and thank you Michele!!!

Highly recommend this place. The floors are spotless and the air conditioning is superb. (This really helps when moving a lot of stuff.) The carts roll very smoothly so it was easy to move things to my storage unit. Staff is friendly and helpful. Thanks.

Superb check in process. Extremely helpful, friendly assistance by manager. Amazingly clean storage units. Very very well-kept property. High security is very comforting. The location is incredibly convenient. Highly recommend this great storage facility.

Very nice facility, cleaned and maintained properly. Climate controlled, great hours for access and friendly staff. Will definitely return if we need storage again. Also location is next to gas station which is perfect if refueling uhaul.

This is a very clean and secure facility! They have plenty of carts for use which made our trips back and forth to the truck easier. Really appreciate the tour that was given upon arrival, gave us peace of mind that our belongings would be safe and secure. Michelle was great and answered all of our questions. She took the time to help us make sure we got the best deal on pricing!

Great experience. Staff is very friendly!

I was highly impressed with the general appearance of this storage facility, every hallway was clean and ample carts were available. Ms. Toni helped us thoroughly and professionally. I will highly recommend this Storage Facility to my friends.Thank you,John

(1st review) September 2019Toni was great! Wonderful customer service and very clean facility. Would definitely recommend this place to friends and family! 😊(2nd review) April 2020I had an increase in my bill, and I never got the notification, and I did not like the resolution I received from the manager at this location. The owner called me and adjusted my bill for the next 6 months. They are willing to work with their customer during this pandemic.. definitely the best storage company I’ve ever used. 👌🏽

We’ve been renting from ezStorage Gaithersburg for over 10 years. Today, Toni helped us upgrade to a larger unit since we have more stuff to store. She was extremely helpful, showed us the new unit, laid out all the policies and details of transitioning from one unit to another, and walked us through the new lease. It was even towards the end of the day (almost time for the office to close) and she still took the time to make sure we understood everything. She was extremely helpful and pleasant to work with, we really appreciated her friendly service! Thank you Toni!

Wowzers! This place is great. Customer service is on point and the unit was exactly what I expected. Clean, perfect climate- meets all my needs!!!

Great and attentive service

Had a good experience with this location. Its clean and well maintained.Staff here are very friendly and always there to help. Will recommend this location.

VERY clean nice temperature controlled facility. Ample space to load and unload. Always has plenty of carts to assist with your things getting them into and out of your unit. Highly recommend.

The gentleman was very helpful and courteous. We were able to see our unit and check-in quickly! The units are very clean. Security was good. It was great to see that they have temperature control units 😊👍🏼

We just moved from one storage place to this one. We are so glad we did. The people are so Pleasant and helpful. It is also so bright and clean. The place actually shines. It is also cheaper. Highly recommend.

The ezStorage is a great place to store my belongings. I have been a customer for over a year now and I am very satisfied. The staff is always very professional and friendly. The storage unit is very clean.

Very quick and easy to reserve. Toni was kind to me and my daughters and explained the lease very well. Was very pleased.

Excellent customer service and amazing facility! We moved from a competitor down the road and ezStorage is SO much better in every way possible!

Friendly staff, easy to get in and out. I used this storage facility for a little more than an year and I have no complaints. My stuff was kept well thanks to their climate controlled settings. Will definitely use it again.

Michele was a delight from showing us the unit to taking us through the process and paperwork. She made a really tough day go a little smoother

Excellent service! Staff very friendly and professional. Fast check in and very neat environment

This location was very helpful from start to finish. Every time I come they are super friendly and always smiling. The place is awkward kept clean and tidy. I would recommend this location to anyone! Thanks again!

Some companies are modern and understand customers and some do not. Some companies pay big money to market to people playing Pokemon (Starbucks, cell companies, etc.) This company sends the manager out to the parking lot and threatens the cops if you stand in the grass next to them. They could market to this set of customers for free but no dice. Dont buy things from people with bad attitudes. Go down the street you have 4 more options from nice people.

Wonderful storage facility- always clean and easy to access while still feeling secure. Highly recommend!

Rental process was quick and easy. Everything was properly explained. Thank you.

I would like to thank Luke and Mike for showing me the facility and recommending the use of boxes. I had a great experience. I would recommend EZ Storage!

Great service! Toni was so friendly and professional. She answered all of my questions and was super helpful!

Toni was very professional and greeted me kindly. The facility is very neat and tidy. I am proud to be a patron of this establishment.Dr. Arla J. BentleyAlpha Kappa Alpha Sorority, IncorporatedXi Sigma Omega Chapter

Cannot say enough good things about this place. Its clean, well lit, easy to navigate, affordable, conveniently located, and the guys that run it are super friendly and helpful. A+ experience from start to finish.

We were pleased with the way we were greeted by the staff at the register counter. Everything was explained in a great manner. Would recommend to anyone (family & friends)

Very clean storage and great customer service.Luke was very helpful in giving me a tour to safe lock system...Thanks,

Toni was very helpful and knowledgeable. At the same time she has the best customer service skills I had encountered in this location!Outstanding customer service!!

Luke was extremely friendly and the process quick and easy. Very helpful and kind. Facilities are clean and safe.

We were very happy with the service at this facility. It is very clean and the personnel went out of their way to help us find a unit that was convenient for us. Would use again if necessary.

Excellent costumer service and and knowledge the storage. Great place! No other place like this.

Patti was so wonderful. She helped me get my storage unit all set up. She’s fairly new, but did such a good job. She was kind + had confidence and answered all the questions I had. The place is clean and well kept. Thanks EZ Storage Gaithersburg!

Friendly people and a convenient location. I am treated like an individual rather than a storage number. Nowadays that level of service and attention is sadly rare. Highly recommended!

Very friendly and very quick with service. Front desk staff explained everything on the contract prior to me signing and made sure I got everything covered and satisfied as a first time customer. Great job, thank you for making our move less stressful.

Mike was very helpful and got me set up in no time at all. Great quality unit and I would recommend to anyone.

Chose it because I wanted a secure climate controlled storage unit. I was impressed with the professionalism and friendliness of the staff. Also, the place is always spotless and well lit.

I’m very proud to have space here!! I love it.......peace of mind for my stuff. And, I have always wanted Palladian windows.

Was a great location for my stuff. Storage very well temperature controlled. Will choose then again

Super storage space. Convenient, clean and always accessible. Friendly staff🤗🤗🤗

This location is fantastic. Parking is plentiful for loading and offloading, the unit was spacious for my needs, and loved that it was temperature controlled. The security was a nice benefit as well. I highly recommend!!!

My experience with EZ storage has been very positive. I enjoy the convenience and security!

Wonderful facility! Clean and very organized. Toni was extremely helpful and sweet

This was my first time using ezStorage and Toni was very friendly and helpful. The experience was easy and straightforward, and I will happily continue doing business with them.

Weve just completed more than six years of renting our storage space at ezStorage in Gaithersburg MD, gradually moving down to smaller spaces over the years. The facility is great, very clean and convenient to access, and the people who run it are very nice to deal with.

I have been using this storage facility for over two years and have been extremely satisfied. Their faculty is clean and convenient. The staff are very knowledgeable and courteous and make me feel well taken care of. I would highly recommend this storage facility!!!

Very friendly staff, very clean facility. Feels safe for woman to come alone after hours. Loved Toni at reception, very knowledgeable and cheerful.

Easy to work with and very clean and professional site. Great people and easy in/out.

Luke & Mike are very professional, thorough, and extremely pleasant. The entire system is streamlined and runs like a well-oiled machine! Highly recommend!

I have rented multiple units over many years. It’s very clean and the staff has always been great.

Was everybody else bribed with a gift card to write a good review as well?While the facility and its workers are nice, the company on the other hand is a totally different story. Their lack of customer service is really disappointing. But I guess that is why they are giving away gift cards if we write a positive review on here.

Mike and Luke were great. They helped us get situated and were able to help with all questions. Definitely would recommend to anyone looking for units!

Toni was very helpful. She was very nice and made sure I understood everything at ez storage. Thanks Toni!😊

Mike and Luke run a very clean storage building. Our unit was immaculate. They explained all the details very thoroughly. Wonderful security in place for safety.

Its a nice space with Toni working the office and each unit has its own alarm. I looked at cube something it did not have a safely fenced off unloading zone like EZ storage

Excellent and efficient service. Affordable, convenient with courteous and professional staff!!

Toni had great customer service, she was friendly and very helpful. The facility is clean and in excellent condition.

Very friendly, fast service! Clean environment and easy to get in and out of. The garage bay doors and auto lights are very helpful. Would absolutely recommend this location.

Mike was very thorough and helpful. Made the entire process very easy!!

Always been very professional since I rented 2 1/2 years ago. Great, climate controlled facility. Appreciate the military discount.

Very helpful & friendly staff - excellent clean facility- would recommend if you are looking for a local storage facility.