Only low price on tinting service.. usually i do my tint at best tinting but they were closed.. and other tinting business costs up to 450.00. They did a good job and best customer service. 😊👌🏼
Stop by here a couple times. Talk to a gentleman who came out of the shop ask him about some parts for my vehicle. The guy took down my information and what I wanted for accessories. He then told me he would give me a call once he found out the price for those items I wanted for my vehicle. I waited a few days never heard back from him. A couple days later I called and spoke to a different gentleman. I asked him for the same items me told me he couldnt get them. And said it would be better if I bought them online. I dont know whats going on but maybe its the laziness of people not wanting to work due to the pandemic. The guy is probably right youll probably get a better deal online. I just hope the owner knows what hes paying his employees for and thats bad service.
Unprofessionalism is a deal breaker! Dont ever tolerate jerks that rely on your business to put food on their tables. Horrible business owners forget that the only reason theyre in business is because the customers keep their business open. Very true Natives are keeping these guys fed with hard earned money. Do not recommend Best Tinting and Auto Glass either. Owner there has a big mouth. They dont admit when they f*ck up.We need more Navajo owned businesses!
We were traveling through and got a rock chip on our windshield. We found their name online & they said to stop by when we got to town. It was kind of hard to find them with the one-way streets downtown but when we did they worked us in. Expect a wait because they keep very busy, but they maintain their professional attitude in the midst of it all!
Today I had my driver side window replaced. Hoping everything would be ok. I returned to Gallup Custom and paid for the window. As I was entering my vehicle on the driver side I noticed that my window switch slate was not secured in its place. I complained to the owner Fred about my window switch slate and he asked one of the workers to fix it and the guy glued the slate down and taped it. He made a mess with the glue and it so happens that the glue had to be black. Ugh! So disappointed. I tried going inside and calling but no one wouldn’t help me because it was after 5pm. The guy didn’t think of “what if in the future, I would need a replacement and they would need to take that off again”. I got my window replaced and now I have to get that panel fix. The window was installed pretty good. They get one star for that. But Not for damaging my vehicle. That was not what I wanted. Please be careful taking your vehicle there. Take picture of before and after. They have to hire better professional workers there.
I had been to several diff places, this was my last stop. Frustrated I went it in and explained my situation with my headlights. And the owner took time out not rushing or brushing me off. He fixed it. I definitely recommend this place. Just be patient with covid restrictions. Thank you
Mr Fred Palasio was great help and honors his work... Im always Greatful for their workmanship
Services are average, can be better.Small shop. Very crowded. The office needs to organize office files as it was cluttered. Need to improve customer service.
I get my window replacement and tinting there I like it reasonable price and good customer service. 👍
Purchased brand new truck camper shell. They ordered it in and called to schedule appointment when it arrived in a week, for the morning at 10 am. Went to business, sign on door says closed till 130pm. I see someone inside knock and the owners son says we are closed. I said but you called earlier yesterday to come in at this time to do install. He said come in then while waiting a lady came in and said to me were closed cant you read? all you damn Navajo are the same.
OWNER Fred is very helpful. ThNk you Fred.
Fast ordering bed liner and toolbox 30 minute installation. The best. Great price.
Was a great experience, the tint on my truck came out really good, satisfied costumer here 🤠
Owner backs crooks. Lost my sleeping beauty necklace gift hanging on rear view mirror, getting windshield replacement, and cops questioned me. Less then 0 stars
I love Fred, the owner. But this past experience was horrible. My brand new car which I just drove off the lot and straight to Gallup Custom for a tint had a huge scratch on the driver window straight across the middle was claimed as not being their fault. And the tint all over is so horribly done. Scratches, lint, short film.. you name it. The guys that work here now do Not what theyre doing. Where are the guys from 2010! Sorry Fred but this is just unacceptable work. I basically paid them to destroy my vehicle.
IF you are getting your windows tinted here they do a good job anything more order off the internet. They have items in stock but its a very select. Most things have to be ordered. Which brings me back to it is better to order online. Dont believe them when they take all your vehicle information for a product that needs to be ordered and they say we will call you back. It took me four months to get an answer from them about an item. It is currently taking me two weeks to get seat covers ordered. They have not called me back to confirm the order has been placed. When you do get on the phone with someone they tell you to call back so you can talk with the Boss The reason Im dealing with them is because I was given a gift card to shop there and would like to use it but they delay, delay, delay. The business gives a bad name to other small businesses. STEER CLEAR!!!
The employee lady was so rude.I just left and I aint never going there again.Going to do business with Albuquerque or Farmington from now on.
The staff here are very nice and professional. Our truck was done quick, fast and in a hurry. Thank you for job excellence.
These guys Discriminate against Natives, and 90% of their Business come from NATIVES.... bad business and bad customer towards Natives! I Wouldnt Recommend
Got our Armada tinted here great service and people.
Took too long. It being tax season and the beginning of the month. It took 3 hours to fix two chips on my windshield. Owners were rude. But.... Ive been there before. My first experience was fast and nice. Just dont go during busy days or make an appointment. My mistake.
Done excellent job
Go To for everything! Love everyone there!
Always the best place to get truck accessories and get window tinting. Great prices and great deals. They never let me down.
Service is slow, cuz too many customers are satisfied with their work here, due to the covid-19 you have to stay outside under a tent but they do a very good job 👍
The best service and prices in town!! Replaced my windshield fast! Excelent customer service!
Excellent customer service. Love the dad & son shop vibes. Highly recommend!
Staff has excellent customer service. Very helpful and knowledgeable when I had questions about tinting my car windows. Owner is a very very nice gentleman. The tint on my car came out perfect. Will be doing business here again.
Job was done well and on time at a good price.
The best after market products and best windshield deals within the 4 Corners.
I wouldnt even rate 1 star! Bad service. Very unprofessional. They love to argue and not take ownership of their mistakes. Unsatisfied customers every visit I made to get my door panel fixed. The owner has the audacity to tell me it was not their doing. Be warned! 🤬
Not much information given at the time of visit
Awesome service n very helpful n knowledgeable about his accessories n supplies. Ive been going to this store for truck stuff. Never dissatisfied with his work.
Waist of time over priced
Didnt stop here
I like the staff, the quality of work and the general atmosphere there. They always find you what your looking for and are always grateful for the business. Have been there with multiple vehicles over the last few years.
Fast reliable and great on service
They never answer phone calls
They were available and concerned
They need to have better communication with customer and Better schedules for customers istead of bunching them on the same days.
Good people good customer service. Great owner. 👍💯
I would say if you have the time to wait then go for it but I had a full complete tint done was given an estimated time to wait if 3 hours turned into 5 hours but they explained everything about the wait customer service is good but not great
This place is awesome. They offer so Many selection and you get approve for financing 😁👍
They did an amazing and good job on my vehicle.
Good place to get windows tinted. 👍
Busy place but tint came out awesome.
Had to wait for awhile, but when he got to us he really treated us nice
Unprofessional and RUDE. I had ordered a window and was told they needed a deposit to order it. That was fine but they ordered it anyway. Between the time I had asked about it and the time it took to come in-- I had traded up my car. I called anyway to let them know and the woman who answered threw so much attitude my way and said Tsk, well youre going to have to pay the restocking fee. Then HANGS UP ON ME. I call back and ask to speak to the owner. She says, Why? Whos calling? I give her my name and she yells for him and says to someone next to her-- Remember that name, and dont sell to her, she wont pay for it At this point I am LIVID. I was calling TO pay the restocking fee AND schedule an appt to get my new cars windows tinted. I will NEVER come here again and will tell everyone I know to steer clear.
Good service, good price (window tinting), waranty on tinting, would definitely recommend!
Good job
Reasonable prices on windshields..... Fred is a very friendly guy and helpful...
The owner was eager to serve his customers. Work was commendable.
Get her done here
My appt. Was at 130. Its 430 and im still seating here waiting for my car. The guy up front tells me 2hrs Max yea i believe you. Im not sure why ppl give them 5 stars this place is dirty, and ppl cant even find what there looking for everything is everywhere!!! Bad service n poor management take your money else where n get a better tint. Very upset for bringing my new car here!!!
Had my windows tinted and they were great! She even gave me a discount :) Thanks!
Awesome guys, friendly, and accommodating.
Great customer service.
Quality work everytime.
Today I showed up for 3pm appt but place was closed for lunch. Unbelievable, who does that?
Best service and best prices
They seem to be professional but the store front is quite cluttered. They seem to need a larger building.
Awesome visit. Place order n now waiting
ALWAYS get what I need for my trucks here. Been coming here since 1996 and never had a negative experience.
Good costumer servic
Dont know how to take down a simple appointment.... even giving attitude....
Bad service. I been trying to get my windshield replaced for 8 months. I asked for my refund and I was told they never received it. Also, they mentioned they do not do transactions over the phone, but I did at the time I made a deposit.
Took Too slow to put in a window
Excellant
Awesome service
Ecpensive
No service
Its ok
Good service
Great
Fair