This shop is great to say the least! My father and I came in for an issue regarding our transmission in a 15’ suburban. The staff got the issue resolved and had the truck up and running in reasonable time. Extremely competitive prices, awesome experience !
I was very impressed with the service from A1 quality. Chuck the manager is very an amazing person and extremely nice. He was very patient with my boyfriend and I on our auto repairs. He allowed us to store our car for months at no cost. This was all before we could even come up with payment options to tackle our bill. A1 Quality offers various payment plans for their customers and are very understanding set of gentlemen. I am truly thankful for their business, and I highly recommend their service.
They are so good at what they do explain everything to you and make sure you understand they give you a fair price and they do excellent excellent work I highly recommend this place for auto repair
My car stopped suddenly and I was besides myself. Im not from Michigan and all my family lives over seas. I know nothing about cars but A1 Quality Auto Repair & Transmission reassured me that they would take care of me.As a college student my budget is basically limited to Ramen and popcorn, Al was in constant communication with me throughout the entire process and assisted me with payment options that are more affordable to my budget.I commute not only to school but back and forth out of town. I dont know what I would do without my car, its basically my life. Its difficult to express how I genuinely appreciate the assistance, generosity, and kindness shown to me by Al and A1 Quality Auto Repair & Transmission. Not only did they save my pockets but essentially my life. A1 Quality Auto Repair & Transmission will my regular car service for years to come.
Very great customer service from AL. I received a very thorough explanation of the issues with my truck. I dont get the rip off vibe from the shop. Most shops just wanna get you in and out and add on extra charges. I would definitely continue doing business with this shop.
This place is good they fix my car all the time always. Just fixed my alternator and pulley system. Car runs like new again
I went to a1 because I thought I had a transmission problem it turned out it was my engine according to the technicians there was no compression in two of my piston holes they replaced my motor a thousand dollars cheaper than any quote I got! And a really good warranty on it also 3 years 36000 miles they told me it was going to take about a week when they called me and told me it was finished after 3 days I was floored! And I HAD MY DOUBTS but after picking my car up and driving it a drives perfect thank you Al and your team
My husband and I first visit was pleasant, Al was very kind and great customer service. Chuck the owner was nice until we had an concern. Transmission was fixed and once the computer in my car was reprogrammed my dashboard stopped working. Al told us it wasn’t working when we brought the car in. Totally not true seeing how they had to use the dashboard to view mileage on car.. Chuck and Al told my husband and I if we took our car to dealer and showed proof it needed reprogrammed they would refund us the fee we paid. Our course we did, Chevy dealership reprogrammed computer and now working again. They have avoided our calls for our refund and have been very rude to us even after proving as asked they were wrong and at fault.. Once they get your money, they are done with you..
Great service excellent price.I had a wonderful experience with the manager and staff. I had quite a few things wrong with my car and the manager, Al, was very helpful and explained everything so I could understand. I would recommend them to anyone that needs something fixed on their car.
I definitely recommend this facility. My transmission and my drive shaft was repaired here and I was kept in the loop about the repairs during the entire process. I pray I dont need anymore repairs anytime soon, but in the event I do...Ill be taking my vehicle here because Im confident theyll repair it in a timely and efficient manner! Thank you A1:)
Dont take your car in. Id give no stars of possible.. Husband took car in for minor repairs. Had then fished the issue 3x and now we cant drive over 40. Car was in great working order until they fixed the pump in the trans. Nothing but issues. Husband is in military and was unable to go to drill. Which causes issues for him Will definitely post more reviews and it tgeis place and reporting to the Better Business. Do not take your car here if u want it fixed right.
A-1 Quality Auto is a great shop. Al was so friendly and worked with me to get my car fixed quickly and at a great price. He actually seemed to care and I felt like I was being taken care of not taken advantage of.
Thankful for this shop. They took care of my not so commen 4x4. Brought the transmission back to like new. Made sure it was done right and kept my mind at ease the whole time.
Chuck- can’t thank you enough! As a single female, I always worry about getting screwed when taking my car to get fixed, but you were the first place that i felt good about! You were honest, straight forward, accommodating and even saved me money! You guys are awesome and I will be coming to you from now on for all my car needs. Thanks again!
Nothing but a great experience here, best shop I have taken my car to!! Al is amazing, and very friendly. Will take care of anything that is needed. Will definitely be returning soon
Great service from Al!... Shopped around and gave me the best price around. Repaired car in no time, dropped off in morning and picked up by 2pm!...and this was for suspension replacement parts! Highly recommend!
This shop is absolutely great. AL is a great guy, very helpful, and understanding. Being a female not know much about cars he was very Intricate on the details about what was going on with my car. And even better they FINANCE !!!! A1 Quality Transmission, the name speaks for itself !!!!
New owner!!!!! Great customer service!!!! They have a few locations and I honestly cannot say the be bad thing about any of them. Straight forward and tells you exactly what you need done without any extras! I wouldn’t take my business anywhere else! Highly recommend!!!
I dont know where to start. Our car needed brakes BADLY!!!!!!!!!!! My husband literally could not stop and almost crashed twice. He was able to make it to the shop and spoke with Al and he explained everything to him about our car and Am actually took my husband home so he could look at the car. All went above and BEYOND to make sure our car was fixed and gave us SEVERAL payment options to cover the the bill. We will ALWAYS recommend this shop to anyone. In the event there is anything else wrong with our car I know exactly where we are going. All the Moring family appreciate your shop and you amazing customer service. You definitely have returning customers here. Thank you Thank you THANK YOU!!!!!!
Al And Chuck. Were Very Professional. They Fixed MyH2 Hummer. Now My Truck runs like Its Brand New ! Im a Very Happy and Proud Disabled Veteran.
Absolutely love this shop! It’s under new management/ownership. Everyone is friendly and super helpful! I’m a single mom and I love knowing I have a place I can trust. I will not take my car anywhere else.
Mike and Al were absolutely amazing. My experience at A1 was, beyond a doubt the most friendly and simple process. Thank you to everyone for your hard work and going above and beyond for me!
The new owner and employees are amazing ! Honest and dependable I wouldn’t want anyone other then Chuck working on my car. They told me a date my car would be done and it was done right on time. They don’t price gouge or try to sell you things you don’t need I can’t say enough great things about this place.
They gave me a good estimate for a brake job and also helped to fix my boyfriend’s tire. The manager was very polite and helpful. I definitely recommend them.
My Girlfriend and I came here with transmission troubles and we were treated very kindly. We were attended to by Al and he was amazing. We ended up having to rebuild the entire transmission and was expecting a hassle but recieved excellent information and treatment. They gave us a predicted due date and it was even finished earlier. They answered all questions very well and made us sure to be repeat customers in the future. By far one of the best auto shop experiences for us to date.
Great place knowledgeable guys. New owner knows how to treat a customer and his staff has great people skills. They will fix your car right the first time.
Awesome service. Came in for a transmission problem and did not know what to do they walked me through everything. Very nice and caring thank you so much Al and Chuck.
I brought my 2009 Jeep Liberty in for warranty repair work. Great Guys work here. Took their time explaining and showing me everything that was wrong. Repair wait... Done as promised.
I had a great time knowing my car was in the right hands, mr chuck and al are very reasonable and are very much so willing to work with you, very professional and would highly recommend anyone to their shop
My experience here was Phenomenal and I worked With Al It was amazing experience to work with though I want to give a special shout out to Gary he fix my air conditioner for free it was amazing issues out super cold now And Ive spoken with the owner chat is actually a really nice guy and my car runs like new in a very grateful and I will always come back here Its under new management Youre gonna save a lot of money and a lot of time.
Al is terrific. Was very informative and I was able to understand the problem with my SUV. Im a great fan and will certainly tell my family and friends about
Al did some work on my car seems like a very nice respectful guy great sis and great customer service.
New owners did a great job fixing my transmission in a timely fashion and called to give updates. Very professional and easy to work with. Thank you!
Amazing service, friendly staff, warm and welcoming environment. Very professional and helpful. Definitely would recommend coming here. Come see Al.
Great place to get your vehicle fixed. Guy who owns it its a great guy who will work with you. Highly recommend this place if you need anything done to your vehicle from an oil change to getting a new transmission.
I’ve had a great experience with this repair shop. There was an unreal amount of communication all the way thru my cars process. Al the manager is a stand up guy, Troy the mechanic did an amazing job with the repair. I’ve been screwed over in the past on my visits to random shops over priced, lied to, fixed things on my car that wasn’t even needed or necessary. I highly advise if your feeling pressured an your just basically unsure about what to do or direction to take go to A1 auto in gardencity Michigan. I will definitely be visiting this repair shop for every serious repair I or my girlfriend has. All around great service
Brakes went out about a mile away from A1. Made it in to see Al and instantly felt like this was my new shop. He took my SUV before every other and got it in to be looked at. Not only was he gracious enough to check out my truck but he also gave me a ride home, and offered to pick me up once the work is done.
These guys at a wine did a outstanding job on my jeep patriot I would highly recommend them to my family and friends thank you out at A1
Great experience here. Brought my f250 here for a trans rebuild. Got it back like new. It gave me a small problem brought it back and they got it right no questions asked I recommend these guys for your transmission needs. They will take care of you!
I took my car to A1 Quality for a second opinion. Chuck instantly made me feel at ease during a stressful situation and came back with a quote MUCH less than the previous place. My car runs like brand new, saved money and had an all around great experience!!
A1 is a ten across the chart !!! Excellent service !!! They have worked on several of my cars from a Mini Cooper to my Chevy truck the do awesome awesome work !! I would recommend them to anyone who needs auto service !! Keep up the great work A1 !!!
The reverse in my car went out and I had it looked at here, they evaluated my car for free and told me everything about it. It was for sure my transmission. I waited a few weeks and decided to get my transmission rebuilt. They helped me so much and I can’t thank them enough! Thank you A1 & the manager Al!
Great service and great staff. Currently picking up my car from this shop and so far so good!
If I could give this place less than one star I would. In March I purchased a used car but it needed some work done to it on the trans. I brought my car up there for a repair for $625 for a small leak. I dropped it off on a Monday. They told me they would diagnose it again on Tuesday and call me if anything changes from what the original issue was and that it would definitely be ready that following friday. Come that Friday, I called prior to getting off of work and they told me they were working it which I thought was off because theyve had it a while week basically but they told me it would be ready once i got off of work. When i got off of work as Im driving to the bank to withdraw the rest of the money for the repair, the guy who works at the desk called me and told that the builder discovered that the leak was coming from inside the transmission and that they would have to take apart the transmission in order to fix it and that it was going to cost $1400. Of course I was furious but I wasnt sure if they were lying or not. I explained to them that I have no money and that Ive already fallen on hard times just to pay for the original repair. The guy then told me that I could proceed with the original repair and my trans will still go out or I could have them fix it and apply what Ive already paid to the $1400. I told him that I wasnt sure singe said to call him on Monday and let him know what I want to do. As I thought about the whole situation over the weekend, I felt like they were trying to get over on me because I was young and wasnt mechanically inclined. So I decided that I wouldnt proceed with none of the repairs and take my car to another transmission shop to get a second opinion. I called first thing Monday morning as soon as they opened and told them not to do anything to my car and that i was going to go up there to get my car and my money and he told me that his workers stayed over Friday night and begun the transmission repair which I did agree to and that if I wanted my car I would have to not only pay for the original repair but the labor to put the transmission back in. I nearly lost my s**t after he told me that because I did not agree to any repairs. So I was stuck with having to pay for the transmission repair. After two months and $1400 later they fixed my transmission and informed me that my front hub was failing which was totally fine before I brought it there and I only had the car for three days before I had to put it in the shop and that they would fix it for $275. When I finally got my car, it had began overheating which I assumed was from low coolant, so I added two gallons of coolant but it was still overheating and my fan under my hood would stay in for long periods of times when I turned my car off so I figured it was because of my front hub that was failing. So I took it to another shop because there was no way in hell I was going back to those scam artists. The mechanic only charged me $190 to replace my front hub and informed me that the hose that was suppose to be connected to my coolant tank was attack to some random part on my cat meaning there was coolant just leaking all on my engine and every where else under my hood which explains why my car was overheating. The mechanic just connected it back and assumes it was a mistake but I know for a fact that was done on purpose to cause more damage to my car so that I would bring it back to them and then they would probably damage something else and the part that upsets me the most was that this was the same day I went back to that shop for a two week check up my transmission repair so that my warranty wouldnt expire and they didnt even tell me about it because the mechanic at the other shop said he they shouldve noticed it because of how bad it was leaking. PLEASE DO NOT go here. I would hate for someone to go through the same thing I went through with them.👎👎👎👎
I did not know what to exactly expect when I first entered the door & stated my concerns with my vehicle. 2004 JEEP LIBERTY Sometimes, when I move my gear into drive & reverse, my vehicle would not always move upon acceleration. The Manager Al, was very kind & made me feel very welcome. He patiently listened to my concerns & inspected my vehicle on the spot. I was low on transmission fluid & he had his team of Mechanics take care of it immediately (filled the vehicle with transmission fluid). I also needed additional repairs, parts, brake rotors (rear) pads, valve cover gaskits, transmission pan, oil filter, brake hose/lines, calipers. The cost of the repairs were reasonably priced but after added it all up, it was expensive to have all the repairs fixed at one time. Al offered me financing options & I was approved. The financing options were great, it is well worth your time to try financing if you do not have a lump sum of money to immediately pay for repairs!When I checked in my vehicle, the service was great! Al gave me a ride home & in less than 48 hours my vehicle repairs were fixed. I waited a few days before writing this review. I test drove my vehicle for several days & it runs & drive EXCELLENT! Just about the same as when I first purchased it in the year 2011. Al was very good following up & communicating with me every step of the way, diagnosis, cost, financing options & repair time. The whole process went very smooth now my vehicle is up & running in VERY GOOD OONDITION! I am a Very Satisfied Customer & I would highly recommend you try this auto repair shop for your vehicle repair needs!
2 thumbs up, all round great place for auto repairs . I will return Thank you ! for the quality work
Great service and quality! I appreciate the time they took to show me what needed to be fixed.
This place is no longer the place it used to be. New owners or something. Not very polite. Would definitely not recommend this place. 1*
Good service, quick timing good prices
Al is a good guy to go to get your vehicle fixed
Al is great he helped me and was honest about what i needed for my car
This place has had my truck a collective 8 months. Damaged my truck even more, wont call you to update you on progress. Never done on time, rude and shouldnt be in business. You have to give a star to rate. But I would give them a -5 star rating of I could. Dont do it !
Al At A-1 in Garden city is amazing, Reccomend this shop with any and all car needs..
This place is awesome thank you Al and Moe for helping my granddaughter with her car and keeping her safe
I had my truck transmission done here.they did a great job. Thanks Al.👍
Shady place to go to!!!!My boyfriends transmission blew on his truck and it is our only vehicle we have. They fixed it after 2 weeks, Jerry told us to bring it back for a check up so he can sign the warranty paperwork he told us that he dont feel comfortable to sign it yet so he had it for about 2 months counting the 2 weeks fixing the trans. They kept telling us something was wrong here and they had to wait for the parts. Excuse after excuse. So we called him everyday for a check up because we have had it we needed it back. Now when my boyfriend talked to Jerry he seemed to give him more info and treat him better, now when I called Jerry the next day I asked for an update he told me he already filled in my boyfriend with the update. He told my boyfriend they were putting the transmission in one day and then the next day Jerry told me they were putting it in that day, his stories werent straight all together. Dont ever take your vehicle there!
They have quick service and efficient with the work. Prices not bad
Really helped me out when I was in a jam! Great service and staff and Ill definitely come back. Thanks Chuck!
Rip off- be aware! Bought a transmission for over 1000$ from our business and provided a bad check with no sufficient amount. We tried to collect our money for over two months and they keep lying and giving all kind of excuses. Lies only is what u get from them! Be aware dont sell them anything and dont do business with them ! Unfaithful rip offs !
OMG there the best I have a 2007 Buick lacrosse I’ve had my car for over five years it’s in perfect condition I just payed my last car note on it now I own it last Friday my transmission went out I called about 10 shops they all were telling me $1900 So I happened to google transmission shops in Garden city an A1 transmission popped up so I called I spoke with Al I asked him how much would it be for a Transmission job he tells me thats not a cheap job Miss Anderson i said I know I said how much would you charge to do he said about 1700 that’s about the right price for a transmission job he said but I have another option for you have you ever heard of financing I said I can finance a transmission he said sure so he text me the link I went and applied and I got approved for $1655 isn’t God good they really helped me out because I didn’t have that kind of money at all please check them out they are the best thanks A1 transmission
Excellent and professional service. I would highly recommend them...the Garden City, Mich location
Great service and great staff new owners really know how to treat customers
Staff is very friendly. I recommend this workshop for all.
No good stay away there cheaters all stiuff breaks and they dont refurbish they sell old parts as new
Shady pricing, refused to acknowledge my wife even though it was her car. Had to fight with them to get the alignment fixed. Kept changing their time table.
This place is the worst! You will definitely be seeing them on Fox News Problem Solvers soon
This place is awful. The first time we took our car here he said it would be fixed we had to call him everyday for 3 weeks til we finally got it back. Then less then a week we had to take it back and they said everything was fine. Then about 2 months later we had to take it back and it shouldnt have taken him 2 weeks to fix everytime we would call they always said they havent found the problem yet. This morning the lights came on again and this time i took the car to be tested and of course same issue. We are tired of this. I think we might look into getting a lawyer.
This shop is completely terrible!!! DO NOT TAKE YOUR CAR TO THEM!!! They will completely ruin your vehicle. My vehicle was initially sent to them in September for an engine repair. Didnt inform me that my transmission was bad until December. I approved them doing the work because everything was under my warranty. Got the car back in January of this year. BTW,when i got the car back there was damage done to my vehicle to the point where the hood doesnt close like it used to and there is metal bent and paint chipped where the engine and trans is held. drove the car for about a week and a half and then heard a grinding noise so I sent the car back thinking it was something wrong with the engine. Sent the car back and Im told that the transfer case exploded. Again they worked on the car and because I thought it had something to do with the transmission I approved the work. They kept the car for a month after they told me it would be completed after a week tops. Got the car back in February, drove the car for 3 weeks and the engine and trans both go out at the same time. Called the warranty company to see if I could take the car elsewhere and was told that because they already paid for the repair that I would have to take the car back to the shop that worked on the car.I definitely didnt want to take the car back to them because they didnt fix the issue and caused additional damage to my vehicle. Unfortunately I had no option but to send the car back to them. They received the vehicle on the 26th of March I just went to go pick up my vehicle on Friday 7/14/2017. I get to the lot and my boyfriend goes to start the car and its still knocking, after being told that the engine was rebuilt and the reason it took so long was because its hard to find parts for my vehicle and the builder was behind on projects and they cant dictate what goes on at the builders shop. We go inside to ask what is going to be done and we are told by Jerry that because the parts failed due to neglect that he was initially going to void the warranty. Clamed that from the time the vehicle was picked up in February and was brought back that it had 2,000 miles on the motor!!! How when I only drove the car for 3 weeks after the second repair? When I purchased the vehicle in February 2016 I had 135,000 miles on the car... When they gave the car back this time it had 144,794 miles on the car. When I gave them the vehicle initially in September of 2016 I only put 700 miles on the car. Someone tell me how 2,000 miles was put on the car in 3 weeks let alone 9,036 miles. I REFUSED ANY MORE OF THERE SERVICES AND TOOK MY CAR. AFTER LOOKING AT THE RECEIPT IT SAID THAT THE ENGINGE WAS EXCHANGED AND NOT REBUILT. JERRY COULDNT OR WOULDNT TELL US WHERE THE ENGINE WAS SENT TO BE CHECKED AND STATED THAT BECUASE I WASNT PAYING FOR ANYTHING THAT HE DIDNT HAVE TO LIST WHAT HE DID???? Not to mention I purchased a brand new battery for my vehicle in March before it went back to them and when I got the car home my car died. I go to jump it and guess what my brand new battery is gone. My $200.00 battery is gone and replaced with a used junk yard battery. Please whatever you do, DO NOT TAKE YOUR CAR TO THEM!! SAVE YOURSELF THE TIME AND THE HEADACHE.They had my car for 10 months and put me in even more of a difficult situation because now I cant use my warranty for the repairs and I have to fix what they damaged and stole.
I took my F150 to a1Transmission to have a tuneup done On my truckI new my transmission was slipping a little bit.I didn’t have the money to fix everything . I was surprised to find out that I got financed through there is 0% program .thank you Al . I would recommend this place If you have car trouble of any kind.
New owners and Al have customer service down pat. They took care of my truck for much less than other transmission shops had quoted. A-1 is exactly that...A-1!
If you want a good screwing take your car to this place, took my daughters 2005 freestyle to get estimate on trans work, told me its going to be 2800.00 dollars for a rebuilt trans, I said thats to much to put into that car this was on a Friday so I was going up north I said can I pick up my daughters car Tuesday when I get back they said OK when I called them Tuesday morning early to let them know I was going to pick up the vehicle the heavier set guy Jim said I have a bad news for you I said whats the problem they said somebody hit your car in the alley I said what was my car doing in the alley they said one of the trucks next-door hit it so when I went to look at the vehicle the car was hit on the left The alley is on the right and mind you the car is pulled forward make a long story short you can tell where their flatbed truck backed up into my daughters car smashed the whole backend and busted out the window about $4000 worth of damage, then they said we didnt see anything we didnt hear anything we dont know nothing about it sorry about that the other guy that sits behind Jim dont know his name sits the desk behind Jim couldnt even look at me because he knew he was telling a flat out lie, I am 51 years old its the worst experience I ever had with a car in my lifetime due to these crooks and mind you the rate across the street from Garden City police station on Middlebelt Road stay clear of them
They will always tell you it will be done today but never call you on progress. You have to call to get an answer. Car is always left on E. These people are shady. I wish I could go somewhere else but Im stuck with them for two years. Please dont go here.
Great experience transmission feels great
Great quality service and repairs
I got my transmission fixed at A1. The price was about 500 dollars cheaper than anywhere else I called I don’t normally write reviews but after having my car back for two weeks I would say my car is running like when I first bought it I would recommend this place to anyone for any repair
Terrible transmission shop they dont know what they are doing and will try to scam you. Also seen a video of the owner cussing at customers not a good thing to do. Do not go here.
Thieves they dont care about your wellbeing just your $$
Great service from al
Scam artists they will say its fixed bill u and nothing was fixed u want to give away your money go here
Have had so many people tell me how this place screwed them over. Then I watched a video of one of the owners cussing out a female customer because she was upset they screwed her over. Ridiculous.
Terrible service, terrible mechanics, terrible management... Terrible!
Great people great service
Unbelievable services awsome.
The manager recently hired, Richard “AL” Miles is a fraud.
Great service friendly people
Great service and quality work
Trans broke in two months
Worst place ever do not take ur car here for trans work 4000.00 and my trans is worst now than before they rebuilt it horrible horrible beware people
Grate service... Grate work
Very helpful.
Do yourself a favor, run.
Scam artists.do not go here
Friendly, reliable, knowledgeable, crew