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Gamegeeks
12893 Harbor Blvd #3, Garden Grove, CA 92840, United States
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Gamegeeks
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Jr
Review β„–1

Terrible !!! Service, so Im writing this review late, but I took my 3DS in about a year ago because it would not turn on brought it in perfect condition !!!!! I came back for it to see how much it would cost. They said 60$ or 80$ because the part is rare or hard to find. I denied it took it home, and put it in the cabinet was going to go back because I wanted to play some smash bros put when I opened it up, the screen had scratches that were never there! As well they never put the plastic back on the pictures of the screws below, not even that I took in my ps4 as well around the same time because it was just a black screen because my little brother dropped it took it in the said it would cost $80 bucks for the hard drive replacement we denied again because in that case, I could have fixed it for 40 dollars less. point is I went home opened up the PlayStation and just pushed in the hard drive all the way it was just misplaced, and they tried to charge me 80$ bucks. What a scam and dishonest people so sad people do this during these times don’t recommend as well I added some pictures of what my 3DS looks like not to much damage but brings down the value smh dont take your electronics here 😑😑😑

Jo
Review β„–2

Great customer service, very knowledgeable about almost every console, they have fixed our Switch, changed motherboard and fixed draft joy cons

ca
Review β„–3

This places was so amazing. They managed to save my PS4 they revived it from the dead. Such amazing work and amazing customer service like for reals they explained to me everything that was wrong with my system I loved it so much look forward to going back for maintenance. And it was also affordable such great prices for everything. I really do reccemend this place.

Ma
Review β„–4

Back-to-back satisfied customer here. I brought in three separate consoles with problems that were returned in great working condition, exactly what I was asking for. I had them repair an Xbox One Slim with laser issues, a PSP 3000 with power issues, and my prized PS2 with laser issues as well. All fixed and cleaned to optimal conditions, with absolutely helpful and friendly service from the staff. They got my full business as far as game repair and needs for sure, and my highest recommendation as well. Game geeks is the real MVP.

Ja
Review β„–5

I wanted to say a couple things about this place. I’ve been coming to them for years.. they are the nicest more kind professional people you will meet. They are great and fixing systems and more, but also has a great selection for sale. I will continue to always come here. 5 stars 100%. Thank you for always being so kind and great!

An
Review β„–6

The best place for any system, and can repair cracked screens and more..ask 4 Joe.

Le
Review β„–7

Fixed my PS4 pro for a great price! workers are cool, great tips and advise on how to not make it overheat. Great in general!πŸ’―

Jo
Review β„–8

Hi my ps4 fan was really loud, and would get hot and turn off, the dude told me because I left it in rest mode to much, I took it to these guys and they fixed it in 2 days . Really cool guys.

Al
Review β„–9

90 day warranty with my fixed switch. Very friendly staff. They took their time to explain to me everything.

Ch
Review β„–10

So my ps4 broke and I was freaking out. I found this place and they were awesome and friendly. They not only fixed it, but also gave me information on how to take better care of my ps4. Im so thankful for these people! If you have any problems, theyll be there for you.

Lu
Review β„–11

These guys are amazing and very professional. First, I brought them two Xbox controllers and they fixed them very well. Then, I brought them a PS4 and they did their magic.

Jo
Review β„–12

One night I was enjoying my time playing Red Dead Redemption 2 and decided to go to bed for it was late. By the time I woke up I decided to turn on my Xbox to play music and start the day but then I get an error code E102 and I search for the error code E102. I usually have everything covered because Ive been with Xbox for years and I mostly know what causes the problem to make the Xbox not work a certain way. And I never had a problem with my Xbox NEVER. So I was shocked once I found out that it was my hard drive that was causing the whole problem. And Im not quite sure how to even open an Xbox but before I ask for any help I start researching how to do this and for me, it was way too complex. So after many types of research, I decided to come to GameGeeks and see if they could do something about it. When I got there I was greeted with the utmost respect and was welcomed in their store. I started explaining the problem with my Xbox and the employee will say his name is Johnny. Johnny started asking questions about the Xbox any previous problems or if anything they needed to know with the Xbox. I told him no and he told me he would get it done for me and i thanked him and proceeded with my day. One day later it’s ready to use again. I was completely shocked by the service I got from this place. Not only was my hard drive was replaced and fixed. But the price was reasonable and affordable fair prices in this store you won’t find no where else. My xbox is working better! Than before i’m so glad i read other reviews on this place and got interested into it :) thank you so much GameGeeks for fixing my xbox way better then it already was :) Please visit this place whenever you have a chance for any broken systems, or just to buy any type of game, console, accessories, etc.

Da
Review β„–13

Absolutely happy I waited to go see Gamegeeks today! I live over 1.5 hours from them - BUT it was worth it! The customer service is top notch. The deals are right on for a 2nd time visiting! Picked up an Xbox1 and very happy with the price and warranties, etc. I took my son with me and together we had a wonderful experience! Wish I could leave 10 stars! Thanks Gamegeeks!

Is
Review β„–14

Fixed my PS4 that had disc eject, hdmi and overheating problems. It’s like I got a brand new PS4 for a great price. Super friendly and helpful. Highly recommended.

Iv
Review β„–15

Worker super friendly always willing to help with your situation fix my PlayStation4 supply In the same day just great overall place recommend for everyone

Lu
Review β„–16

EDIT: I received a call from a gentleman who was very apologetic. He stated the opening staff had called off and he was unable to get there in an adequate amount of time. He then stated that he would deliver my PS4 to my home for the inconvenience, 30 minutes from the store.This level of customer service and his kindness warrant the 5/5 star review. Although my entire morning was wasted today, I work in the hospitality industry and I know good customer service. Thank you for taking ownership of the issue and making it right.Original 1 star review: I live pretty far from this store and I have a tight work schedule, so I timed my visit to pick up my PS4 exactly at 10:30am when the store is supposed to open. It’s now 11:20am and it’s still closed! There is no one here and the gates are still up.If you are scheduled to open up at 10:30am, you’re expected to open up at that time. That’s basic business. These guys are friendly enough but this is incredibly inconvenient.

Pr
Review β„–17

Fast repair & very friendly! They replaced the left and right analog sticks and D-Pad on my Nintendo Switch Lite.

Du
Review β„–18

Really good service they work really hard for your products to be perfect very satisfied and will continue using these services they provide!

na
Review β„–19

Broke my super smash edition joycon and they fixed it, like it never happened. Super reasonable pricing too; they wont charge you for what you dont need and they get the job done. The number one go to spot if you need any repairs on a any gaming system; new or old. Quality service, fast and friendly, will definitely be coming back to them for any and all my gaming repair needs.

Ke
Review β„–20

Definitely coming back! 100% straight up, will work with you and super friendly!

Mi
Review β„–21

Took my Xbox One X in for a repair. I had done the research to figure out my problem before going in. But they were helpful in letting me know the timeframe, the cost and some tips to get the best life out of my Xbox. Would definitely come back again in the future. However, hopefully not too soon. Cyberpunk 2077 runs and looks great on it. Thank you.

Jo
Review β„–22

Excellent customer service,great prices, and very informative.You might even find a hidden gem if your interested in some good old fashioned games/consoles youll be hard pressed to find better

Ma
Review β„–23

I was so impressed with your service they were really professional I took my PlayStation 4 because it was overheating he said it will take five business days it took three business days I would definitely recommend gamegeeks

Ma
Review β„–24

Best in the business. I recommend to a everyone. They diagnosed an issue I had with all my controllers wont stay connected. They fixed in just a couple days. Use them.

Ar
Review β„–25

Great stuff.Can fix almost anything

Ch
Review β„–26

Ps4 was overheating is very loud havent used it for a good 3 months. They took it in and fixed my ps4 pro within a day at reasonable price, customer service is great due in part that they explain how to further the life of your ps4. Overall great service if i have any more problems i will be coming here from now on.

Je
Review β„–27

Brought in my ps4 on Monday and said I can pick it up Saturday. Came in on Saturday and wasnt fixed so they rescheduled until Tuesday. Next thing you know its still not fixed and need to come next week. Terrible experience!!!

Em
Review β„–28

I just wanted to say that the gentleman running the shop is wonderful. He was great over the phone when I wanted to know if he had 2 specific wii games and let me know it was in stock and how much it was. I wanted a wii & 2 old games for my birthday and im glad i called him. Made my birthday hunt stress free. He was very kind and helpful instore as well and went above & beyond. The prices are fair especially as these games arent made anymore. He made sure the games were clean and working. Ill Definitely be coming back for any repairs or accessories, thank you.

A
Review β„–29

Very friendly and helpful. They did a great job on my XBOX

El
Review β„–30

This place is amazing great staff and great service .

Br
Review β„–31

Top notch, professional repair work. Fixed my PS4 in under 24hrs. The gentleman there were very friendly, courteous and helpful. Best tech experience Ive ever received. Thank you Game Geeks!

Me
Review β„–32

Best repair store out there reliable service awsome customer service would recommend to anyone who needs repairs

Gu
Review β„–33

Awesome service and great prices! Definitely coming back for all my repair needs!

Ca
Review β„–34

Ive been going to this store for a few years now and it couldnt be better! Instant nostalgia when you walk in, Joe and the whole staff are always honest and give great customer service! If you have something that needs fixing, theyll fix it. If somethings defective, theyll fix it. If you arent satisfied with something, theyll fix it! If you have a bad relationship, Im sure they could fix that, too.My point is that this store is one of this towns hidden gems! If you need games, have old games/systems that need repair, or even systems you want to recycle, go down there and give them a try!Thanks GameGeeks for all youve done

To
Review β„–35

They were so helpful amazing service

Da
Review β„–36

Joe is by far one of the coolest people Ive ever talked to you. He was able to fix my PS4 for a good price same day. If you have anything remotely wrong with anything that requires any semblance of electricity take Joe. He will fix it

no
Review β„–37

Very friendly and well explained

An
Review β„–38

I really love gaming Geeks they fix my PS4 thanks guys I will come back soon and they really cleaned up my PS4 really good

Jo
Review β„–39

So I’m trying to get some controllers repaired and I call in and ask about price range and timeframe, I’m told it will be about $50 to fix and I was told over the phone it would take tops 2-3 hrs, so I let the guy know That works for me and head over to drop them off. Upon arriving I talk over the issues with some other guy?(not sure if it was the same guy on the phone) as he’s finishing with his explanation he assured me it will be no longer than 2-3 business days, assuming he said that just to give himself some extra time and finish before hand I agreed to the service and dropped it off Tuesday, Saturday comes around no call or anything so I pull up to the shop a little before noon when they should be open according to the sign at the door, and guess what closed, so yesterday which was the sixth day (they close Sunday’s) I drove by after work and was told by a worker, after he had been looking for my controllers as he couldn’t seem to find them, that I’d have to wait till today, because apparently the guy that was working on them didn’t finish closing them? So now I’ve waited a whole week on a fix I was told would take 2-3 hours.... then assured would be no longer than 3 business days, so I finally pick up my controllers, pay for my service, he tells me he gave me a discount approximately $6, I notice I had asked for my thumb grips replaced as well and they were left untouched, ask about it and he tells me he has an order coming in next week and he’ll hook me up with them, at that point I just want to get home and test itRight away I see the thumb stick drift that was supposed to be worked on has the exact same issue. Overall not a great experience.Lots of wasted time and trips.Now I have to call and probably drop off for another week and hope it gets fixed correctly.

Dr
Review β„–40

How much will it cost to replace the screen of a gameboy advance

La
Review β„–41

Joe was very friendly and helpful, i was able to get my xbox up and running and it works great. Thank you guys for helping me:)

Om
Review β„–42

Best place ever to get anything fixed !! I took in my iPhone 6 and they fixed it like it was brand new. It’s also affordable and they fix it for you really fast. 10/10 recommended to anyone trying to get their phones fixed

Er
Review β„–43

Best place to get classic video games and new ones as well

Br
Review β„–44

I went to this shop in Garden Grove travelling from Long beach, Joe and his associate really helped me out with a Sega Saturn. Answered my questions, tested it, cleaned it and even gave me a new battery for the save system when i purchased it. Very prompt and courteous service. They have a neat selection of games and controllers too. Great thing is they also do warranty and repairs on electronics. I recommend this place as a good place for retro game fix and electronic care.

Du
Review β„–45

Loved them...1st time I walked in I was treated like family. They really was serious about fixing the problem I had wit my system. And had many other deals on old systems that I once had. I tell all my friends about and still go to them this day. I trust any system in there hands and it comes back NEW. THANKS keep up the great work.πŸ‘πŸ€“

Is
Review β„–46

I love this place. This place is such an amazing store to go to. Its very family friendly hole in the wall shop that everyone should buy, sell and trade here. I love new and old games and Ill be coming here every often to complete my console collection. This is by far the best game shop that Ive ever seen.

ro
Review β„–47

The tech and owner are great people. Fast service and warranty is awesome

Er
Review β„–48

Got my joy con fixed here now its working perfectly

Go
Review β„–49

Service is great always willing to help good deals electronic services great πŸ‘πŸΌπŸ‘πŸΌ

EV
Review β„–50

I took my PS4 to fix because of overheating issues and took 4 days, when I got it back it is completely silent and everything is fixed so another satisfied customer.

Am
Review β„–51

My Nintendo Switch Joy-con got repaired here. Fair price and great service!

An
Review β„–52

Great place! I worked with Joe. He was very kind and polite. Gamegeeks does great work and has very reasonable prices. And they fix the old stuff! They repaired 2 original Xboxes for me. No other place was willing to even try. This is a great place, I highly recommend it. Ill be going back for anything else I need done.

Al
Review β„–53

He said no work may ps4 nad need buy another system me go another repair is work may ps4 this repair no work good

El
Review β„–54

Its a very good shop clean and also good customer service

Ka
Review β„–55

My go-to spot for game repair! I’ve had a DS repaired and a couple old GameBoy games’ batteries replaced, and it’s been a great experience each time. Awesome customer service and their prices are VERY fair.I hope they’re around for a long time!

Jo
Review β„–56

My son ps4 was overheating plus the hdmi port broke . Check service less then a week fix thanksGreat Services πŸ‘ πŸ‘Œ πŸ‘ πŸ‘Œ πŸ‘

Ma
Review β„–57

Good service and a lot stuff that you can find in there.

Im
Review β„–58

I Bought A System From There And A Year Later It Didnt Work, So I Took It There and In Less Than A Week They Fixed It, With A Affordable Price! The Costumer Service There Was 10/10, Theyre Very Nice People Who Will Do Anything To Make Their Customer Happy!

Pe
Review β„–59

The employees here are awesome and their boss or supervisor whatever he is is incredibly helpful. They always go out of their way to give satisfaction to return customers and make new customers feel welcome with open arms. They answer questions about retro games and consoles with great accuracy and will give you their honest opinion on newer games even if its a negative response that would turn you off from buying it. Every time Ive visited the employees are more concerned about you having a good experience rather than just sell sell sell. Overall great store and great atmosphere.

Ro
Review β„–60

I was in dire needs of repairs to my XBOX X on account of no video display being generated by the HDMI port. (apprently this is a common failure on the XBOX X, not to be confused with the Black Screen of Death we comes across from time to time). I was refered to this shop by other gamers and I was extremely surprised at their level of customer service, friendliness, pricing and quick turnaround. I was called the same day with an estimate for repairs, I gave them the OK and the next day my console was ready for pick up. Total turn around, less than 24 hours!!! This has to be OCs gamers choice of console surgery. Good work, highly recommended.

Me
Review β„–61

This place is amazing! I have never seen so much quality vintage gaming supplies in my life! NES, PS1, Sega Genesis, and even stuff older than that. Tons of vintage games and consoles- even some in the box! I would even come here just to ogle the stock, but of course they had something I wanted. :) Owner is super nice, very attentive to customers. They also do repairs. This place is worth a visit even if you have a long drive.

Ty
Review β„–62

They buy your game and console for a low price and sell it for three time than what they pay you. I ask them how much is the PlayStation 2 Half-Life. I was shock when they said hundred something. Couple months later I bought Half-Life with Metal Gear Solid 2 and Extermination for fifteen buck on eBay

Ma
Review β„–63

These guys are awesome. I brought my ps4 to get fixed and they did the job for a reasonable price. Friendly people aswell, will definitely recommend to all my friends and family.

Je
Review β„–64

These guys are great. They had my ps4 repaired in just a few hours. They were very polite and courteous, and gave me a great price. They also took the time to explain to me what exactly was wrong with my console and told me how to avoid problems in the future. I will definitely be coming back in the future.

Ro
Review β„–65

GREAT ppl, GREAT business, & GREAT reasonable prices whatever u need tell them the problem and be patient so they can take care of business. GREAT RESULTS 🚫🧒 ASK FOR JOE...

Br
Review β„–66

Love this place, always been treated with the upmost respect here. They fix phones, laptops, game consoles, PC, everything. Game Geeks on harbor and G.G. blve. By Rite Aid. Also the sell every known accessory every console plus. Love this place.

Ch
Review β„–67

I cannot emphasize how excellent the customer service was. Joe was EXTREMELY friendly and helpful, answered every question I had. Ill absolutely be returning to this location.

Al
Review β„–68

Very friendly service this guy is actually a game geek. He helped me find the part I needed and even offered to help me if I needed help installing it and gave me advise. I know people write reviews like this all the time but believe me its true I highly recommend them if you love gaming .

Ca
Review β„–69

Great store! Great service. Very friendly. Well informed. I am a business owner and I highly recommend this store!!!

da
Review β„–70

These guys are great. Ive gone to them for years every time my kids have broken a peice of equipment and they have fixed it better than new. Great selection of games new and used and accessories. Most of all really knowledgeable advise.

Pa
Review β„–71

John is a wonderful guy. He always helps me with my electronic problems. He treats all his customers with respect and they get the job done.

Mi
Review β„–72

I am sitting out here currently it is 1125 and they are closed. I looked them up online and it said 1030-8pm. Their signs say 1030-8pm. What is going on with this place? I read another review where they were late to open up! If this is an on going thing just move your business hours back if your people can’t get to work on time or fire them and hire people that will show up.

Es
Review β„–73

Jonathan and his staff are very courteous and professional. They went above and beyond on my gaming console repair. Price was extremely reasonable to boot!

Va
Review β„–74

Very good place I love the price and john is a great help

Pi
Review β„–75

These guys fixed a lot of our stuff. They worked quickly and everything was for an affordable price. They also have cash for parts options when your device is really dead. Bonus: they also have some old school video games and consoles for sale.

ad
Review β„–76

Joe was very friendly and very helpful. Great games with great prices. Definitely reccomend.

B
Review β„–77

They fixed my DS XL in a timely manner, and they were friendly. Two thumbs up.

Sh
Review β„–78

Both of my 3DS screens were cracked badly and they fixed it in 2 days, totally worth the price.

Ge
Review β„–79

GameGeeks is my first stop before I go anywhere else. The staff is always so helpful and have a positive attitude. They well go out of there way to make sure your satisfied with your purchase. Overall great place to check out before going anywhere else.

Ph
Review β„–80

Great store, Great Service, Great atmosphere, and Great Prices!!The guys working at the store are really helpful and they know a lot of things about pretty much every gaming console. My favorite place to go and buy games and/or accessories.

Ja
Review β„–81

On November 1 I took my playstation 3 to get it fix and they did a great job excellent customer service. I really recommend this place to my friends and family and anyone.

Je
Review β„–82

Best game place to get systems and fix any electronic device and system. I always go to this place for all of my electronic and gaming needs. The team they have is the best they always take care of me and always get my request done in a timely manner. Prices are also the best way better than any other game store Ive been too. They have always beaten other prices of all the other game stores. I recommend this store to anyone that needs games, game systems, iPods, iPads, phones, computers, just your any electronic gaming experience.

St
Review β„–83

Some stuff is refurbished, so if youre a fan of OEM, Id be cautious. The man is a great business man and works really hard. He sets nice displays and bundles good deals. Dont be afraid to ask this guy questions, hes really smart.

Ci
Review β„–84

I dont usually write reviews but Joe provided such great service I had to. My supernintendo wasnt working and now its in repair, Im happy it can be fixed. Im also going back for a Nintendo 64. Not only was the service friendly it aS knowledgeable. Thanks again!

Li
Review β„–85

Im thankful to have found this place! They fixed our water damaged nitendo 3ds at a fair and affordable price!A week ago, I accidentally washed my husbands nitendo 3ds in a blanket. We immediately tried to save it by putting it in the sun and drying it inside rice. We waited at least 4 days before attempting to turn it on. To my dismay, it never turned on. But, after calling a few places and getting recommended to try this place, Game Geeks offered a free check up and told us they would see about fixing it. If the price to fix it went above the price of the game system or if it was too damaged to fix, they promise to let us know. I was very skeptical that this could be fixed! However, after 3 days, Game Geeks notified us stating that the 3ds was fixed with all the memory even intact! It was pretty much a miracle and dream for both me and my husband! Thank you Game Geeks!I highly recommend you come here for any system or phone repairs. They even said they do computer repairs. The team and staff are very knowledgeable and good at what they do. They are very trustworthy as well! Oh, and this store has a bunch of cool, retro games too if thats what you are looking for.

Si
Review β„–86

Great place. Whenever I need to get my laptop or video game systems repaired I always go there.

Ef
Review β„–87

Great place. Very helpful and knowledgeable i bought a very clean snes from them. I drove all the way from Corona/Riverside area after reading the reviews. I will be going back even if its a drive.

TY
Review β„–88

Waste of my time. Games I wanted were either not for sale (so many console items are display only) game was lost when it came to finding the disc of what I wanted also. Prices on most things are eBay even higher even on old Xbox one common stuff.Cash only.

Ch
Review β„–89

Fixed ps4 fast. Thanks guys.

Ge
Review β„–90

Great place. Great prices

Ma
Review β„–91

Best store and awesome prices I have been shopping at game geeks for quite some time. Customer service is always great.

Le
Review β„–92

Customer service is great!! They helped me fix my playstation 4 without hesitation for a great price!

Nh
Review β„–93

Owner was nice, asked him about my Nintendo switch and explained to me about recurring problems in other switches they received. Very close by and it was a pleasant experience to look at their games and game accessories.

Ch
Review β„–94

Great service right when you walk threw the door. Looks as though they have lots of games for many different systems, and are able to repair most any electronic system.

Ma
Review β„–95

Great customer service

Ch
Review β„–96

Can say it is a better place than gamestop, great attitudes, good customer service, and this place will always leave you satisfied.

Fi
Review β„–97

Great prices ! Fixed my xbox360 works like new . My favorite gaming store . Awesome staff they worked with me on the prices 100% will be back

ja
Review β„–98

They rip you off on games and I have bought 2 controllers from them that dont work and when I returned one for them to fix, they never got back to me for 2 weeks. When I went in to ask they told me they couldnt fix it and couldnt give me a refund but gave me another remote only for it to not work

Jo
Review β„–99

Awful service. Said because I am a woman, I don’t understand how to repair a video game console. (Stated that if I were a man, I would know) Even hung up on me when I said he had insulted me. Didn’t answer my questions.

Me
Review β„–100

Great customer service, they are very friendly and knowledgeable.

Information
9 Photos
100 Comments
4.5 Rating
  • Address:12893 Harbor Blvd #3, Garden Grove, CA 92840, United States
  • Phone:+1 714-539-0888
Categories
  • Video game store
  • Computer repair service
  • Game store
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–7:30PM
  • Wednesday:10:30AM–7:30PM
  • Thursday:10:30AM–7:30PM
  • Friday:10:30AM–7:30PM
  • Saturday:11:30AM–7:30PM
  • Sunday:11:30AM–5:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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