user
Garden Grove Ace Hardware
11919 Valley View St, Garden Grove, CA 92845, United States
Appearance
Garden Grove Ace Hardware
Comments
JJ
Review β„–1

Truly a helpful hardware store associates helped me find the right tools for my jobπŸ‘ also the root beer and cream soda are awesome

Ja
Review β„–2

Spacious and organized. Found the specific Item seeking. Do recommend.

No
Review β„–3

Nice employees ready to help. Good prices. Clean organized store. Easy in, and out access. Close parking in front.

se
Review β„–4

Nice staff always willing to help, a lot of hard to find hardware and decor.

Ho
Review β„–5

Got my car keys copied here. Very helpful employees.

Ma
Review β„–6

The gentleman who helped me today was very courteous and upbeat. So shout out to Dennis. Great man.

Da
Review β„–7

Its small but nice. The employees are friendly. I appreciate the hometown feel to the store.

J
Review β„–8

Helpful and knowledgeable staff.

Li
Review β„–9

Well stocked store with lots of helpful employees.

Ge
Review β„–10

Better than Home Depot and Lowes! The bolts and screws are clearly marked. Lots of great items and the store is very organized.

Da
Review β„–11

Great choice of quality hardware and tools and all associates are polite and helpful highly recommended for any size project

Dy
Review β„–12

Great experience they very professional and helpful..

Jo
Review β„–13

Always helpful and friendlyI enjoy this store for the personal attention they are always willing to give.

Ca
Review β„–14

Love Ace! Friendly, convenient & helpful - always.

Ki
Review β„–15

Good parking and very friendly service especially from Steve.

Jo
Review β„–16

Very well kept store and plenty of people to help you out .

Ma
Review β„–17

I love this place. Super friendly and helpful staff. So much more convenient then the big box stores

Bu
Review β„–18

Great Customer service. Specialty Items were able to be sourced, found and ordered by manager.He Was very patient and tenacious. Asked all the right questions to get my product correct .

Ch
Review β„–19

Stock seems a little low. Didnt have 3 things I wanted. Back to Ace Hardware in Long Beach

Ri
Review β„–20

A nice Ace store.

Et
Review β„–21

Good customer service.

36
Review β„–22

Some hidden good deals for the holidays, don’t forget to look at the clearance

Ma
Review β„–23

Always a helpful staff, great moral.

Mi
Review β„–24

Excellent service and selection. They had the bayonet type light bulbs I was looking for that no one else seems to carry and they were even on sale! In a busy lot but there is plenty of parking.

CC
Review β„–25

The good news is they order online. The bad news is they totally screwed up the order and got the color wrong. I don’t see how they got the color wrong since the online site only had one color, but they screwed up the order really good. They kept passing off my order to other sales clerks since nobody wanted to fix the order. Got a refund and left. This store is a hot mess!

Fa
Review β„–26

Bad selection of charcoal

Sh
Review β„–27

One associate was rude. The other two were really helpful.

Ca
Review β„–28

Its great having this store super close to home now. Im always in need of something during projects and they generally have it. Better than always driving to Home Depot. Maybe a tad more expensive but good quality tools and hardware selection. All the staff is super friendly, but not super savvy. The reason Im inclined to write is the one annoyance I have with this place... Im there all the time for something quick and I know what Im looking for, yet Ill have multiple people multiple times ask me if need help or what Im looking for, I feel hounded sometimes, just let me shop, I dont always know exactly what Im looking for until I see it either. Not a deal breaker, but for me, an annoyance. A greeting is great, but if I need help with something Id rather ask someone.

An
Review β„–29

Excellent selection of stainless steel bolts and screws. Have good selection of items but not everything. Hit n miss sometimes. Excellent customer service to help you - they will find you to help and not the other way around!

Sh
Review β„–30

Service is old school and excellent. Cant think of a time I walked through the door without being greeted. More importantly asked if I needed help and actually providing it with a positive attitude. I live close and have made this my preferred choice before going to the massive depot for my home. Even if I could save a few bucks elsewhere I prefer to support this well run local store that puts service first. Wide selection and usually have what I need.

De
Review β„–31

Very helpful people. I didnt get it right the first time. My fault, they helped me fix it! Thanks again

Lo
Review β„–32

Staff is Always do helpful. Easy in, easy out. No issues with returns. Finding pricing better than Home Depot.

Da
Review β„–33

May I suggest getting the older gentleman (sorry dont know his name) off of keys. Off of the register. And have him stick to door greeting. I came here because you were closer and smaller and maybe easier to deal with. Two visits, both poor experiences. Ill stick to Home Depot.

Te
Review β„–34

Ace Hardware used the nucest, most helpful employees of any hardware store Ive ever shopped at. The variety of merchandise is huge, & I always find new items I wasnt aware of to buy as gifts. A+

JO
Review β„–35

Awesome place to get something quick and easy and keep it local with our community storesπŸ‘πŸ‘

he
Review β„–36

Very nice and helpful. I always love browsing the seasonal section.

Br
Review β„–37

Employees were not wearing their masks properly. Will not return.

Ri
Review β„–38

Friendly staff was helpful

Eu
Review β„–39

Always friendly people who work there.

Ga
Review β„–40

Great place to shop they have everything. Very friendly employees.

Do
Review β„–41

Helpful, knowledgeable staff. Was helped to find what I needed quickly and also greeted at the door.

ca
Review β„–42

You can find what you need and the staff are nice, however I felt like I was being followed by the employees. Im all for getting help but I dont like being pestered while Im trying to shop.

Jo
Review β„–43

Good store and you dont have to scour a warehouse to get help. Friendly people and they always have what Im looking for.

Ma
Review β„–44

I Love this store! Fast, courtesy excellent customer service! Always find what Im looking for plus the Bonus of having a lot of Sale itemsOf good quality merchandise!!Enjoy shopping there more than the Big H/D, Lowes ect.. No help & wasted time finding items! 2 Thumbs up!

Su
Review β„–45

The staff at our Ace hardware is ALWAYS friendly and helpful in finding what I need. Its one of my favorites.

El
Review β„–46

Whenever I come here, I am immediately greeted by an employee who will ask what I need and then proceeds to help me. Great customer service!

Mi
Review β„–47

They are always so helpful. The staff is knowledgeable about their store they can tell you what they do have and dont have.

Ja
Review β„–48

As always they have just what I was looking for except for one person in there wasnt wearing a mask when I asked him to go get one they sell them in the store he said I wasnt wearing an n95 so why should he have to wear one

Er
Review β„–49

Excellent service by all the staff. Selection is good but some items are a little price.

Ca
Review β„–50

Great place. Usually has what I need. Very helpful staff.

Un
Review β„–51

They have a lot of cute stuff.😍😍

ge
Review β„–52

Did online pick-up on an item that was only available here. Great staff, fast service.

Cl
Review β„–53

I go there when im not completely sure what I need. The staff there are all very knowledgeable and I never regreted following their advice.

Ru
Review β„–54

Great neighborhood hardware store, carries those hard to find items.

Mi
Review β„–55

Well-stocked for a small hardware store. Good customer service. Convenient.

Ge
Review β„–56

Good selection, convinent location.

Ri
Review β„–57

They have a decent selection of items for many small home project needs.

De
Review β„–58

Very helpful.

To
Review β„–59

They are very kind.

Ma
Review β„–60

Glad to have this store back, it was missed! (Its a little overpriced, but I dont mind it for having the convenience of being so close!!

Wi
Review β„–61

Great, knowledgeable staff, excellent customer service.

La
Review β„–62

Horrible customer service & a big headache

Kr
Review β„–63

Excellent service and help from Danielle.

Em
Review β„–64

The workers were very nice

Ju
Review β„–65

Not as big as Lowes or Builders Emporium but has the basics.

Co
Review β„–66

Nice store with friendly, helpful staff.

Cr
Review β„–67

Crappie service, rude men. And iv taken my screen back twice and on the 3rd go back to be fixed right . Not happy

Ch
Review β„–68

Always friendly and helpful service!!

Ta
Review β„–69

GREAT PLACE TO SHOP

Ja
Review β„–70

Always helpful.

Ma
Review β„–71

Beats the long drive to the big hardware store

Is
Review β„–72

Excellent Hardware store.

mi
Review β„–73

They dont keep stock on a lot of plumbing and electrical and the employees arent trade savvy.

Ro
Review β„–74

These folks are great

Te
Review β„–75

They were okay

Te
Review β„–76

Always very friendly and helpful

da
Review β„–77

Good neighborhood hardware store

Vi
Review β„–78

Good personal service.

Ga
Review β„–79

Great service.

Su
Review β„–80

Polite and courteous employees

Ch
Review β„–81

I work there

Ma
Review β„–82

Great customer service!!

al
Review β„–83

Always very hurtful knowledgeable employees.

Vi
Review β„–84

Great service

Da
Review β„–85

Always friendly

Pa
Review β„–86

Always a friendly group of people.

Da
Review β„–87

Expensive but convenient

Ve
Review β„–88

Nice hammers

Sh
Review β„–89

Helpful staff

Ja
Review β„–90

Great service

Ma
Review β„–91

Good service

Ni
Review β„–92

Home town hardware.

Te
Review β„–93

Best!

Ro
Review β„–94

Good.

Ar
Review β„–95

Very nice and helpful

Information
15 Photos
95 Comments
4.5 Rating
  • Address:11919 Valley View St, Garden Grove, CA 92845, United States
  • Site:http://acehardware.com/mystore/index.jsp?store=15770&cid=localstore15770
  • Phone:+1 657-400-9143
Categories
  • Hardware store
  • Handyman
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:10AM–6PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations