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Cellphone USA
470 Coneflower Dr, Garland, TX 75040, United States
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Cellphone USA
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As
Review №1

They were nice, we had our phone screen repaired and it was less than 30 mins. Super fast and decent price! Recommend!!

Za
Review №2

Unprofessional & dishonest.I brought in my husbands phone to fix as the phone has water damage. The lady there said she can fix it but she also said it will need a new battery and screen. I said ok because my husband really wanted the pictures that he had saved from many years ago. After a few hours she called me to pick up the phone as it’s fixed. She told me to hook it up to a computer so I can retrieve everything. Unfortunately, we tried and tried but nothing. The phone wasn’t even turning on the main screen. I went back to her to tell her I couldn’t get it to work. She said oh, you should go to the apple store, for sure they’d get it to work since it’s now a software issue. Or they’ll trade it in for you. Well, I made an appointment with apple but Unfortunately, not even apple could get it to turn on. The gentleman at apple told me that place just ripped you off. There’s nothing we can do here. It’s in fact a hardware issue, not software. I’ll be taking this to court for the dishonesty this woman displayed. She charged me $300 for absolutely nothing.

Fe
Review №3

The lady at the front logs into your phone and leaves a 5 star review of her own store instead of fixing your phone. This place is a scam and I will NEVER recommend it to anyone.

Gh
Review №4

Very very very pleasant experience. Great people great work. Excellent customer service and work. All my family comes here for long time. Recommend to everyone.

is
Review №5

They have best technicians. They fix my iPhone which no one can fix. At t told me it’s not fixable. Just for second opinion I brought it to cellphone usa and they fix my phone in 20 minutes. Lifetime customer. Definitely recommend to everyone.

AN
Review №6

Cellphone USA is best repair shop I have ever been in Garland. Great service and very good prices. Love this place. Definitely advice every one for their awesome service.

Ch
Review №7

I bought phone from here. Exceptional service and good prices. Will definitely come back.

Pe
Review №8

Awesome store. Good service and friendly atmosphere. Will come back for their excellent service.

Cr
Review №9

Great customer service, they where very friendly and knowledgeable. Great iPhone deals.

Re
Review №10

This place is awesome. I went there to fix my phone.They fix it very nicely in 20 minutes and they charge me very less as compared to other repair shops. The great thing is that they gave me warranty on the new part they installed on my phone. Will definitely come back here for more services.

Br
Review №11

Hello, just beware of this place not standing behind their work or the product they sell. I paid $150 for a new screen for my sons i IPhone. 2 weeks later the screen malfunctions. They claim he dropped it (there is no damage, it was not dropped) and it isnt covered by the warranty. They will however be happy to take another $150 to fix it! She basically described a warranty situation that precludes them from ever standing behind their work.

Na
Review №12

Cellphone usa is awesome place. They fix my broken iphone back for good price. My phone looks new again. Happy customer ❤️❤️❤️service.

CA
Review №13

I would give more stars to this place if I could. Very fast service and fair prices. Good to know this place now and its very near to my house. Great customer service.

MA
Review №14

This place is amazing. I want to give them more than 5 stars. They did a very good job on my phone. And they also gave me warranty for their work.

F
Review №15

Excellent service.

Al
Review №16

Exceptional service and great prices. Very happy to go there and fix my phone. Will come back.

He
Review №17

Cellphone USA is best in Garland. They fix my phone in 40 minutes while I wait there. Apple told me that my phone is not fixable and I have to buy a new device but these people are genius. They fixed my phone plus they also give me warranty on their service. It saved me so much money and am very very glad that I just stop by here before purchasing new phone. Excellent job done cellphone usa. Now I am a lifetime customer

en
Review №18

They fix my phone very good. Love their prices and service is excellent. Definitely go back in futureEdit-While the lady was fixing my phone she went through my phone and onto the internet and wrote a review for her store. And didn’t even fix my screen properly! Never going back here again! Just saw the notification on my email a couple days later! What an invasion of privacy!

Jo
Review №19

I am glad I stopped by here to fix my iPhone .They have superb service and very good customer service. I love their work and prices. Very nice

Ja
Review №20

Great customer service will definitely be back.

Ni
Review №21

I have never seen such a talented technician like cellphone usa. They are genius. Excellent customer service. Great work.

Ja
Review №22

Cellphone usa is my favorite place to go and shop. They have lots of pretty cases and their phones prices are very very good and reasonable. Best store to shop 👍🏾👏🏾👍🏾

ab
Review №23

They fix antenna on my iPhone. These people are very knowledgeable. I will go back in future for their services. Recommend this place to everyone.

Cr
Review №24

Cellphone usa is the best repair shop. very genuine and honest salesperson. Excellent service 💯

Su
Review №25

Cellphone Usa has best prices. Nice experience there. Definitely will recommend everyone for their excellent service.

di
Review №26

Very awesome service. The technician is very nice 👍🏻. Very cheap and good customer service. Someone recommend me this place. Now I am lifetime customer for Cellphone Usa.

em
Review №27

I love this place. They fix my phone perfectly. people working there very friendly. will definitely go back in future for more services.

El
Review №28

Great services. Very very cheap prices. Love this place. Will recommend to everyone.

is
Review №29

I went there to get my phone fixed. I must say I am very very impressed by their quick and good service. I will go back for sure. Very satisfied customer.

Ye
Review №30

Very efficient and mind blowing service. They fix my phone in no time with warranty . I love to come here. And recommend this place as they know what they are doing.

Ed
Review №31

Best technician. Great prices. Very honest people. 👍🏽👍🏽👍🏽

Jo
Review №32

GREAT GREAT service. They are pros. Definitely will come back and they gave me warranty also for my new screen. Very satisfied customer. 👏🏻

Ve
Review №33

This place is awesome. They fix my phone in 15 minutes. Very very reasonable price. Love this repair shop.💕💕💕💕💕💕💕💕

Cy
Review №34

Cellphone USA excellent service. Super happy that we have a place like that near our house. Their technician is very qualified 👌🏽👌🏽👌🏽

de
Review №35

Cellphone USA is best. They fix my iPad and love their prices and service. Sonya helped me and she is a very good tech.

Da
Review №36

They repair my iPhone screen very quick and very reasonable price. Very very exceptional service. 👏🏾👏🏾👏🏾

Ka
Review №37

I came to this place to get my tablet repair and the lady who helped was really nice she explained everything from the price,repair, part everything and told me will be ready next day I couldn’t believe what i saw my tablet looks like very new and the tech lady was really great she did an amazing job Thank you Ladies i will return again.

La
Review №38

That place is very good and very reasonable. They fix my tablet and put a new battery on my iPhone. I am very pleased that I took my iPhone and tablet there. They fix both things quick while I wait there. Very very happy as other repair store they told me that it will take 3 days to fix and cellphone USA fix it in 20 minutes with cheaper price. I am happy customer. They are very good.

Ja
Review №39

Exceptional service. These people are very good. They fix my phone in 20 minutes. Other places told me it’s not fixable and I have to buy a new phone and one of my friend recommended me cellphone USA firewheel and the tech here fix my phone for such a low price. I am glad I came here. Will definitely recommend this place to everyone.

Mi
Review №40

If I could leave zero starts I would. Lady working there charged my boyfriend $140 for a back screen repair for his iPhone 11. Job was done poorly, glue was sticking out, back glass was popping off, and back camera wasn’t working. She even agreed of how bad she did. Save your money, don’t come here.

Ah
Review №41

This place is awesome price, customer service and the lady who help me was super helpful and friendly I highly recommend this place she repaired my phone so quickly and she did it in front of me. Please don’t believe what other people say about them because they are very professional Thank You very very much.

Jo
Review №42

Very bad service

se
Review №43

I bought all my phones from cellphone USA. They have best prices here and they are so honest and helpful. It’s my favorite store to buy phones and accessories because they give warranties on each device and they always helped me even one of my kid phone was out of warranty but they helped me. That’s why I always always come here because they are best. I just bought iPhone Xmax today for my wife. They gave me awesome deal with accessories.

Fo
Review №44

I always go to cellphone usa. This place is excellent.Tech is very good.I wanna recomend this place to all my friends

Os
Review №45

Best repair store in this area. Very happy customer 👌🏽👍👌🏽

ad
Review №46

Cellphone usa is best place to buy an unlock phone.They have amazing low prices. I am very regular happy customer.

Ch
Review №47

Cellphone USA firewheel is the BEST. They are one of the best place I ever shop. Excellent services and price.

Bo
Review №48

I took my phone there today to fix. They did marvelous job. Sonya was very helpful and she helped me. Definitely will go back to cellphone USA as they are best in town. Definitely recommend to everyone 💯💯💯💯

Ja
Review №49

Exceptional service. Definitely recommend this place. Quick service for very good price.

Ed
Review №50

They are experts. Apple couldn’t even fix my phone but the technician here she fixed it in 1 hour. I am a lifetime customer now. Keep up the good work guys👍

Lu
Review №51

Good experience. Very reasonable prices and great atmosphere. Love this place. Best repair place in Dallas. Recommend to everyone.

Bi
Review №52

I bought a phone and iPad yesterday and they gave me awesome price. Plus they gave me $80 accessories free with my purchase. Super happy with my purchase. Will go back in future for sure.

Ch
Review №53

Best place ever she repaired my phone in 15 I front of me and was so professional I highly recommended this place and the prices are awesome thanks again

An
Review №54

Excellent service. Great job.

NI
Review №55

This store is best one. I am 100% satisfied with their prices and services. Definitely come back and give them businesses in future too.

Sa
Review №56

AWESOME PLACE.... Very very happy customer. I Always comes here.Today they fix my iPhone s charging port . I am so glad that now I don’t have to spent lot of money to buy a new phone.

Ke
Review №57

Love cellphone USA firewheel. Authentic people and best customer service. Will tell everyone to come here as with excellent service their prices are very good.

Ma
Review №58

I have been several cellphone repair places so far but cellphone USA firewheel is best. Very professional people. They never disappoint me. I am their customer for good now. Also recommends to all my friends.

Ci
Review №59

Awesome service. Thumbs up for this repair place. They fix my phone which nobody abled to fix. And apple told me to buy a new phone but these people fix my phone . I will recommend this place to all my friends and family for sure.

GG
Review №60

Cellphone USA firewheel is the best best place to fix your phone in Dallas. I am their customer since 7-8 years. Phenomenal service and best prices. All my family members comes here to fix their phones or iPads or to buy a phone. Excellent job👌

Jo
Review №61

Excellent work. Great job👍🏼

ma
Review №62

Best prices and very affordable service. They are very very good in fixing phones and iPads. I always go there. 💯💯💯

Cl
Review №63

Very professional service.Good experience.Keep up the good work guys.

Te
Review №64

Cellphone USA Firewheel is my favorite store. Their prices are exceptional and their tech are very helpful and knowledgeable. Love to come here with my family.

Or
Review №65

Excellent customer service.☑️

Sy
Review №66

GREAT JOB Done. Highly recommended cellphone USA Firewheel to everyone. Awesome great service. Very Satisfying Customer. Will give more business to them.

Bl
Review №67

Sonia did excellent job on my phone as my phone was completely shattered. Love this place. Very friendly atmosphere and good prices. Very happy to come here. Thumbs up

Ge
Review №68

They are very informative and very good service. Went there to fix my phone and really very satisfied with the service and their prices are very reasonable. Will definitely go back.

BB
Review №69

Cellphone USA is the BEST. . They are awesome. Good service and best prices. Will go back.

Al
Review №70

Awesome marvelous service. Lifetime customer ✌️👌😍

Cl
Review №71

I visit this place today because I broke my camera glass, and the ladies were super kind and helpful they had the part and just took them 30 minutes to change it now my phone look like new Im super excited I highly recommend this cellphone place 100% Thank you Guys

al
Review №72

Hey everyone Be Alert!!! I come by to this place it was my 2 time well the first time I dont lie they do a good job, But the 2 time there was a lady who offer a bad and trash service honestly I dont recommend this place very unprofessional people who dont care about your property, and they dont know what to do with your things. Wonder why??? I have a $700 dollars phone that the screen wasnt working so I bring it there, and they make me come for more than ones for the same thing problem on my phone, so it means they dont do a professional work they honestly ruin my phone more than what it was before and they didnt give me at least my money back and I lose those $700 hundred dollars just because they didnt say they couldnt repair it. Dont ever think on coming to this place think twice... Owner be aware who do you hire??? This people you have working in the store will make you lose all the clients not just me a lot more specifically a lady who laugh when she give me back the ruin phone come on. Put a person who knows the word professional work.. Not laugh of costumers... Thank you hope this help someone else dont make the same mistake!!! There is some other places that will absolutely respond if they damage your property, so give yourself a favor and go somewhere else not here... 😝

Ro
Review №73

Cellphone USA is my one stop shop for all my purchases.They repair my phone and iPad several times. I trust them alot. They are superb.

La
Review №74

Best place to fix your phone. I broke my phone and they fix it for $40 cheaper than other place in 15 minutes. Good place will recommend this place for sure.

Ja
Review №75

This place is great! The tech, Eric, was super helpful. He looked my phone over, gave me a professional diagnosis and told me it would take 30 minutes to replace my broken charging port. In less than 30 minutes, it was finished up and works better than ever. Their prices are great too! I highly recommend taking your phones to these guys for repairs.

Of
Review №76

If i could give more stars I will like to give it to cellphone usa firewheel. Amazing work. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

li
Review №77

THUMBS UP to this place. Very affordable and very good work. I will definitely recommend that repair place to everyone. The technician is very nice and helpful 🌟🌟🌟🌟🌟

El
Review №78

Will definitely go back for their services. 👍

Xx
Review №79

Excellent job these ladies repaired my iPhone XR back camera and the screen less than an hour awesome 👏 Thank You very much I highly recommend this place definitely I’ll come back

Dj
Review №80

This places is amazing I been coming here for years and they always treated me like vip the repairs are 💯 and perfect she repaired my phone in 20 minutes and did it so good Thanks 😊

Ch
Review №81

I have used Cellphone USA several times and can not say enough good about them. Their prices are as reasonable as anywhere else and the service is exceptional. Eric went above and beyond to repair my iPad ! Their warranty is better than the average as well. 👍👍👍👍👍

mi
Review №82

The best place ever she fixed my charging port less than 30 minutes and now my phone is working again they are awesome and prices are the best.

Ra
Review №83

Excellent service. Best best place. I would give more than 5 ⭐️⭐️⭐️⭐️⭐️ If possible. Customer for lifetime.

ma
Review №84

This place is my favorite I come here every 3 weeks and they do an awesome job that’s why I always come back Thanks very much guys.

Jo
Review №85

Horrible customer service. I repaired my iPhone XR and iPad Mini 4 here and will never go back. The XR was replaced with a very low quality screen where I can distinctly see color differences from that of an original screen. Should be that stark of a difference. The iPad mini was replaced with the wrong screen. They put a white screen on space grey iPad and claim they didn’t know what I wanted. Pretty simple if, I bring you my blue truck to fix dents on its safe to safe I want a blue truck returned. I am now getting the run around on them putting the correct screen in my iPad. Horrible experience.

Dy
Review №86

Life time customer for cellphone USA. These guys are awesome 👏. My whole family loves to go there and they know how to fix all cellphones related problems. Very very helpful people.

Sc
Review №87

Cellphone USA firewheel is the best place to fix your phone. I am now their customer for lifetime. Awesome service and prices.

li
Review №88

They are very professional and very friendly. Very good selection of phones and accessories. Love love love to shop here.

ma
Review №89

Good customer service.Excellent prices. Recommend to everyone.

Je
Review №90

That’s the best place to fix your phone. I had bad speaker and bad charging port and they fix it in 40 minutes while I wait there. Very happy with their prices and customer service. If there would be more stars I can give it on my review. Will definitely go to that place again and recommend to my family and friends.

Aa
Review №91

I went there to fix my phone.I am very very impressed with their services. Nice atmosphere and very good customer service.I will come back here.💛

Tf
Review №92

Man this place is awesome my phone was super busted with black spots inside the screen I couldn’t used it so this ladies gave me a really nice price and a free screen protector I can believe my phone looks like new they are great and was less than 30 minutes please visit them they know what they’re doing absolutely recommend them Thank You guys again

Pl
Review №93

Sold me wrong screen protector went back and told me it was the right one...Installed it and it had a giant sticky circle in the middle and did not cover the edges... screen protector cracked right after install. Just save your time and money and buy on Amazon

Ha
Review №94

I went there to fix my phone and love the service and that place. They know what they are doing and gave me warranty on my new screen.Very happy customer.I am glad now i know where to go to fix my phone and tablet.

Ca
Review №95

I went to cellphone USA for wheel today and very happy with their work and prices are so good. Technician is very helpful and knows what he is doing on your device. Recommend this place for sure.

TH
Review №96

Excellent service. Love this place. Definitely will come back.

as
Review №97

I went there to fix my phone. They did awesome repair for a very low price .They are knowledgeable and experienced tech. HAPPY CUSTOMER.......5 STARS OUT OF 5 STARS👍🏻

iz
Review №98

Cellphone USA firewheel is the best place to fix your phone. They are very professional and very reasonable. They fix my iPhone for very low price and gave me warranty for my screen.

An
Review №99

Very good service and affordable prices. Love this place.👌🏼👌🏼👌🏼

Ni
Review №100

Very happy customer. Definitely come back for more services. I am glad I found this store.

Information
2 Photos
100 Comments
4.3 Rating
  • Address:470 Coneflower Dr, Garland, TX 75040, United States
  • Site:https://simon.com/mall/firewheel-town-center/stores/cell-phone-usa
  • Phone:+1 972-495-7836
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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