user
Cellular Zone
3212 N Jupiter Rd #118, Garland, TX 75044, United States
Appearance
Cellular Zone

Comments
TJ
Review №1

Have been going here for years to get my iphone screens fixed. Lowest prices in the metroplex. Great people. Always pleased!

Ni
Review №2

Very friendly and professional staff, price also great, fix my iPhone XR screen for less than $100 and within 20 mins while Im waiting outside, the mall has a lot of good food and drink. Highly recommend this place

Al
Review №3

My iphone x was badly broken front and back, brought to this place and they fixed my phone same day, my phone look like new again, they even offer free screen protector, highly recommended this place

Fr
Review №4

I dropped my phone and got it fixed while waiting, very nice mall and lot of good china food

Lu
Review №5

So my iphone xr got cracked front and back, bring to them, same day and my phone look brand new again, my daughter ipad is broken, definitely will come again for my ipad fixed, awesome place

Tr
Review №6

Very good price and fix my phone fast, ill come back, thank you

Tu
Review №7

Their price is good and their service is professional, highly recommended

Ch
Review №8

Friendly staff, good price, highly recommended

Ch
Review №9

We drove down 45 minutes to come here because they do the best work. My wifes iPhone was having issues and weve been to other shops before after moving so far away but this place has the best service and repair. Her phone was finished within 30 minutes and looks brand new. We would recommend this place for anyone looking for a trusted shop that does quality repair.

Ra
Review №10

Great service my phone was done in like 30 minutes. Screen was cracked and they made it feel and look new like!!From now on i will always come here

F
Review №11

They do not ID for credit cards someone use my card info to make a purchase for $1,051.30

A
Review №12

If I could give this place zero stars I would!!! They are horrible! They never pick up the phones, my husband has gotten his phone SCREEN fixed here and they put in a bad batteryin his perfectly working phone to try and get more money from us! I’ve personally have gotten my screen fixed here and they put some cheap glass on my phone that wasn’t even put on all the way! And I’ve been calling back to back no one will pick up! When I pushed a button on my screen lightly the whole thing shattered TWO DAYS AFTER!! This place is a horrible scam!!! DON’T WASTE YOUR MONEY HERE!!!!!

el
Review №13

I always fix my device here, got my son’s phone fix here and he loving it, they rock

Je
Review №14

Very friendly, great price and quality repair. Highly recommend

Mc
Review №15

Excellent service. Both times Ive been here, I get a quick assessment of my hardware issue, a fair price and an accurate quote for when itll get fixed. Best of all, they were honest. They let me know when the problem wasnt as bad as initially thought, only charged me for the quick labor and didnt try to take advantage knowing that I wouldnt know the difference. Thats how you earn life long customers.

We
Review №16

I decided to come here after reading the good reviews so I called them 2 days ago and talked to a Vietnamese guy asking the price to reset and remove the google account. He said it costs $40 each. Well, we figured it out to reset the phone so we just came here to get the account removed. A guy at the store told me it costs $60 and the wait was 5 hours. I said a guy told me on the phone that it’s only $40 so he said no one said that but he could do $40. We came back after 5 hours and he told us that the guy didn’t show up. Well, what about giving us a call instead of letting us waiting around. Such a terrible service!!!Updated: They tried to contact us after that, and they really seem like they wanted to make it up to us. Probably all comes down to bad timing. Anyways, I came back today and met Jason - the technician, he not only got the account removed but also offered to put our network provider software in for a better use with free of charge in less than an hour. Thank you so much! We do appreciate your work and effort.

Ke
Review №17

This place is awesome. Good customer service. They have multiple options of screens to choose from. Fixed my phone quick. Will come back here to get phone fixed if cracked again.

th
Review №18

Good service, highly recommended

Na
Review №19

Really recommend it. Great price and my cell phone was ready the same day. Very good service and has warranty. 😁

Lu
Review №20

Cellular ZoneFriendly staff people and they know what they are talking about, if you need to come, fix your phone this are the guys to see. I will definitely come back if I have any issue about phones that are possibly hard to fix. Five stars.........Great customer service. Fast repair. Knowledgeable. Affordable. Highly recommended!

Cy
Review №21

Great customer service and great helpful people I love coming here there amazing and have great prices. Recommend if I could give 10 starts I would

Jo
Review №22

I brought my phone to get my glass screen fixed and left with a messed up lcd screen and when I went back so they can try and fix it they said they see the problem but they couldn’t do anything about it? And that we would still have to pay for it? Don’t come here unless you want to loose your money and leave with a much worse phone!EDIT: My wife spoke to the manager and explained what happened with one of his employees and that same day they fixed my phone with no hesitation! They where sorry from there behalf, turns out they fired the guy who gave me the bad service.

Da
Review №23

Unlike the 4 other places that I called, they KEEP PARTS IN STOCK SO THEY CAN FIX THE PHONE THE SAME DAY. They have a great sense of humor and the guy was extremely helpful as I had 3 small kids with me. He did the transaction fast, put my phones in the cases, and was very friendly with me kids as they...acted like kids. They have a life-long customer.

La
Review №24

I have been coming here for more than a year and whenever my phone need help. The service is great and the price is afforable. They are so friendly too !!!!! Highly recommended !!

Je
Review №25

Got my S8 Samsung phone LCD screen replacement within 3 hours for the most reasonable price and a free tempered glass protection. Would definitely recommended to friends and family. Thank you for great service.

He
Review №26

We really have no idea how much we need our phones when they break. I was completely lost without my phone and I broke it and they were able to get me back going within an hour and put a smile on my face. I cant believe how fast and how happy they made us. Thanks a lot guys we really appreciate you

An
Review №27

They gave me a really reasonable price for fixing my phone screen that no where else came close to matching. The guy that helped me was really nice and showed me that my phone still turned on and charged. I really like how you Dont have to pay until they fix it you can just drop it off.

Ja
Review №28

Hi Wei ZhangI am the tech to blame for not helping you with your phone today.Please forgive me for not being able to come to the store, I was stuck at another store all day today and could not make it to my appointment for your phone.Please contact the store Tomorrow and I will remove the google lock free of charge.CELLULAR ZONE IS ONE OF THE BEST STORES IN DALLASIt was my fault completely and I’m sorry and want to make things right. :)THANKS AGAIN,JASON FLASH

Ir
Review №29

Safe place they all had mask on fast andFriendly

Yế
Review №30

Theyre have good price and best promotion

Be
Review №31

Hue from the front desk was VERY helpful and so nice :)She knew the answer to all my questions. And Im one of those complicated customers who asks about a lot. So Im very pleased with my visit !

Je
Review №32

Fantastic service!!! I have been to this place twice and both times have received exceptional services. They fixed a cracked screen for me the same day that I dropped it off. Will continue to go to them with all my cell phone needs.

Qu
Review №33

Best cell phone repair shop you can find in town! ;)

Br
Review №34

Found this place on google. I had previously tried another company and it was not good. When i dropped my iPhone 6s in water I called they told me what to do until I could bring it in! I ended up taking it in they got it all fixed up quickly and efficiently for an affordable cost! I also just had to take my iPad to them and had another wonderful experience! I took my husband to them for his iPhone 6s Plus his screen was busted to pieces they had it fixed and had us out of there in under and hour!! If you need your phone/computer/tablet fixed go to cellular zone!!

Jo
Review №35

Great service! Phone is fixed and it only took about 45 minutes. Even provided a free screen protector.

Al
Review №36

Top notch technicians who always perform above and beyond what is expected or required. They add more value to their repairs with their speed and quality products. Had my iPhone 6 fixed at another store nearby and the screen started seperating..I would highly recommend you save your time and money and come to the pros at Cellular Zone in Garland, TX

JE
Review №37

Cellular Zone provided great service fixing my cracked iPhone 6 Plus screen. It was a great price done in a very timely manner. I would highly recommend them.

Ar
Review №38

I have experienced several repairs with the company.From IPads to cell phones, and their quality of work is second to none. I recommend them for all your electronic device repair needs.

Jo
Review №39

Fixed for a great price. Reasonable very. Would high suggest

Ma
Review №40

Got my iphone working great again really fast. These guys are really knowledgeable! i would recommend them to anyone. Thanks for all the help. Im back in action now!

Va
Review №41

Excellent service! Came in to have an ip6+ screen glass replacement. The girls were cute, answered all my questions and there were no upsell. The repair was done when I returned an hour later.If your phone needs fixing drop by and see what they can offer. Check out their website too.

Re
Review №42

Cellular Zone had great service and fixed my phone beautifully. The service was fast and very nice. 10/10 definitely recommend.

Ju
Review №43

I cant tell you how awesome this place is! They fixed my Galaxy Note 5 screen in an hour. Only $14 more than the Samsung place - where I had to wait an HOUR just for them to tell me they didnt have the part in stock. I was quoted much more at other places I called, so Cellular Zone is a bargain. These guys rock and they are so nice. I cant recommend highly enough, I would give them 10 stars if I could.

A.
Review №44

Fast, excellent customer service and affordable. Got my iPhone 6S repaired, looks good as new. I highly recommend their services.

mi
Review №45

They were nice and fast about the service. My phone looks like new!

Mi
Review №46

Its such a wonderful store!!!!I dropped my phone from the second floor in UTD. I got totally destroyed for two weeks. I heard about this store from my friends. And this store made my phone turned my phone back to life again!!!Totally recommend!!

Tu
Review №47

Great service. Not many places can fix my Mac, but they did it really well. 100% recommend Cellular zone

Mo
Review №48

The customer service was amazing! Done in an hour and the lowest price Ive found. Ill definitely be back if Im ever left with a cracked screen again!

Kr
Review №49

They have competitive prices and great customer service! Wold recommend everyone to get their phones and accessories here!

An
Review №50

First off I was looking for a place to repair my phone and I came across this place. To be honest and fair they are really hard workers. I had lot being my device back 3 times to them for them to fix the issues they made during the repairs. They took my phone back without any hesitation and thankfully fixed it on the 3 try. Im super detail oriented so I notice anything wrong with my device. Thank you guys so much again. I do recommend this place if you have patience.

Ba
Review №51

I love getting my devices fixed here! They are so affordable and gives a very great service!

Jo
Review №52

These guys are awesome! Extremely fast and had all the parts needed to repair my phone in stock! HIGHLY RECOMMENDED!!

Je
Review №53

Great work! Very prompt in their timing!!! Fixed my power button with ease! Highly recommend

Er
Review №54

THE BEST CUSTOMER SERVICE I EVER RECIEVE HERE 10/10 i recommend highly to come

Ra
Review №55

Be careful with your phone. My s4 Samsung all its need was replace the clear glass( not the led screen) do to this job it no more than 20 minutes, it took them 2:30pm to 8:05 pm.The guy told me that, my led screen was bad, or maybe the mother board something went wrong. I told him look ! Dude Im not stupid ! When I brought the phone where, it working find and you did tried it. After you replaced the clear glass no it doesnt work. He said, well.. Well replace the new Led screen for you. No charge. But still believed that, they stole my original led screen and put it to same other needed phone sell them for Damn price, and BS me that some thing wrong with my phone.

Ke
Review №56

Fast and top quality. Only uses the best parts. Awesome repair business!

Va
Review №57

I crack my phone screen and I stop by here to get it fixed it. They fixed for me right away and very very cheap too, I couldnt believe myself how cheap it is. I recommended to everyone to stop by here.

Ch
Review №58

Best iPhone Repair shop in tx. Ive done business with them a few times and they have excellent customer servicr and high quality parts. I would recommend anybody to cellular zone !!!

oc
Review №59

Very great customer service.I heard about you guys through my sister she is a customer that went into the store and had a very great experience.

Di
Review №60

Friendly staffs, the price is very reasonable. I got the iPhone 6s screen replaced in less than 30 minutes.

Ri
Review №61

Best phone repair place ive been to so far Great Customer service and very nice employees if i could id give it a hundred stars!

Da
Review №62

I had been there several times during my trip to Dallas to get my repairs done for my Samsung and my wifes iphone. Those guys are great, they did the job fast and it was also cheap. Thank you Tony

En
Review №63

Amazing Experience, :) great customer service and very helpful and really went the extra mile

Ha
Review №64

Very happy with the speed and quality of the parts that were installed on my company Galaxy S5 and their prices were just so much better than everyone else around.

de
Review №65

Me. Han was very helpful with me today as well as the other team member staff great customer service.

Jo
Review №66

They were very straight forward and honest Customer service was impeccable definetly would recommend to anyone with cell phone repair needs

ph
Review №67

Low prices and works pretty fast. highly recommend. :D

Tn
Review №68

If Im ever in Texas again this will definitely be who I go to. Great customer service just loved my experience.

Pa
Review №69

Horrible. I was trying to get my screen replace for my sony z1s and theyve done just that. The problem: horrible job. The screen cracked out of no where and i can see light coming off the sides of the screen. They tried to solve the problem by putting glue on the phone which made it even worse. i want a refund or get the screen replace again.Update: i got an refunded. and the phone is now trash now. Given extra 2 stars for taking responsibility. Thanks. And I know that sony phone are hard to fix.

Dw
Review №70

I thought I lost all my data.I could not access my phone and I was in a bit of a panic.I drive from Desoto to North Garland off Jupiter road and I am so happy I did.They had my phone fixed in under 30 minutes.They are pros at what they do.Shop is clean and organized.Nice to do business with people of intregity and honesty!Call them for help!I am back up and running and have my life back....phone!Thank you guys!Dwight in DeSoto

Da
Review №71

Great customer service, reasonably priced and Ill use them if I need anything again.

Ja
Review №72

This is very good place, they have very good price, repair my phone less than 30 minutes, tony is a great guy, thank you

Ru
Review №73

Great, extremely knowledgeable staff. Great prices, and very quality work done quickly

Ki
Review №74

I was very pleased with the customers service, we came to check on iphone 6s and iphone 6 . They were be able to answers all of our questions

Lo
Review №75

OMG guys this place is so fast and such a great price for phones and repairs. I needed a new screen on my iPhone and they replaced it in like 45 minutes!!

Li
Review №76

Don’t ever bring your phone to get the phone fix, these people switch out your phone, my son brought the phone here to get the screen fix, for what reason they gave him a difference phone, the only way I found out was bcuz I had to get my phone restore from T-Mobile and they said my IMEI was not match to the that I’m using and the one that I bought from them. And the same thing was happened to my friend phone, she brought her phone in to them replace her cracked screen, but when she went to picked up her phone and brought it home she couldn’t plug in to charge, so she brought it back to them and asked them what happen to her phone? Their answer was they’re not sure and they don’t know why either, I told her what happen to my phone, so now she think her phone got switch too, This is terrible, bcuz since the phone they switched out the IMEI is not match to the phone they gave me is not warranty under Apple care, and I’m still making payment, I will call BBB to report this issue. This is FRAUD!

Sa
Review №77

Fixed my phone in a short amount of time and at 1/3 of the price Apple would have charged me!

Ru
Review №78

Great place!! Price affordable. I absolutely recommend this place.

Ma
Review №79

My daughters iPad 4 broke after being fixed here and could not be fixed. They replaced it with an iPad 2 for free and even added a screen protector. I was sad it couldnt be fixed, but I very much appreciate Chris doing everything he could to make it better. I would recommend them to people based on customer service alone.

An
Review №80

Great staff and quick services. Would highly recommend.

Go
Review №81

Since I dicovered cellular zone I have not gone any where else for my phone services. They are knowledgable and promp with their services.

Sa
Review №82

I fixed my phones screen and they did a good job.

Ja
Review №83

Very good repairs and pricing. Thank you so much.

Si
Review №84

They were awesome, great customer service & fixed my phone very quick! Will continue to use there services!

Nu
Review №85

Brought my cracked S8 and they did a great job.

Ke
Review №86

Poor service for a repair for my wifes iphone 7.The guy told me take to 2 days fix phone and they called me when done, but they never called back me, when I call, I see a girl. she told me my phone good work but when i came back, omg she told me that they couldnt fix. Terible, too bad service

TE
Review №87

Tony takes care of all my cellphone parts. They do the best work on refurbishing cell phone screens for me and they are my best parts providers in all of dallas. Prices are lower than even the shmucks on Harry Hines and they guarantee all their work. Out of 100 iPhone screens I order, 2 will be defective...thats saying something for a local shop. Dont bother with eBay parts..These guys really are top notch.thankyou

No
Review №88

Dropped off my phone and had it back within the hour, great prices and great customer service!

Hu
Review №89

A great place to repair cracked screen lcd mobile devices

Ha
Review №90

Wonderful Company!! Old guys like me need all the help they can get - and these guys sure give it11

An
Review №91

My father in law dropped the ip 6 and Cellular zone helps me fix this. Thank you so much

Si
Review №92

Great service quick and cheap really recommend this place

sh
Review №93

Fast and friendly service, very knowledgeable on all phones repairs and upgrades.

Ma
Review №94

Excellent customer service and products..... Very good quality for the money!!!! A+++++

ni
Review №95

Great prices and fast friendly service highly recommend

Th
Review №96

Fast & friendly service. Decent price

Vi
Review №97

Great place to fix your phone! Love this place

Be
Review №98

Great place with amazing customer service! Couldnt possibly have been any better.

Na
Review №99

Left my screen looking good, and really quick service.

Ed
Review №100

Nice people, reasonable prices.

Information
44 Photos
100 Comments
4.8 Rating
  • Address:3212 N Jupiter Rd #118, Garland, TX 75044, United States
  • Site:http://cellzoneus.com/
  • Phone:+1 972-530-9600
Categories
  • Cell phone store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations